We love that when you call tech support they are there for and dont have to call you back. The delivery portion of the system is great and keeps my drivers organized. Kelsey Manning is the Greatest! Review collected by and hosted on G2.com.

Nobby in billing ever answers there phone. Not to mention Im always getting weid charges. Once agian if it wasnt for Kelsey Manning fixing all my problems I would of already left HungerRush. Review collected by and hosted on G2.com.

I like the consistent access to the Support team, the sleek view of the mobile and desktop app provided, the responsiveness of our Customer Success Manager (Rachel C), and the extensive reporting options the system offers. Review collected by and hosted on G2.com.

The Inventory system is not reliable and problematic. Some issues, especially in regard to Inventory, brought to the support team can not be solved. No access to hand-held tablets that function similarly to alternative POS companies. No ability to track pooled credit card tips for staff. Review collected by and hosted on G2.com.

Easy system to use. Anyone with limited tech abilities should be able to operate and manage the system. Employees with limited to zero tech abilities can take a nd manage orders. Tech support is second to none. Always there, and almost always resolves the issue on the first call. Anytime there is an issue, it is most likely due to user/human error versus an actual bug in the software. It is very close to being bullet-proof. Finally, the hardware is built to work in tough environments such as warm kitchens. Review collected by and hosted on G2.com.

Not much to dislike really. The system is functional and focusses on being that more so than being modern with swipe capabilities such as a smart phone. Review collected by and hosted on G2.com.

Ability to design and update our menu as needed. Support is great if there is an issue. Cloud based is a benefit. Review collected by and hosted on G2.com.

Like for them to integrate with 3rd party without having to go through another service. Would like to have option to use a CC processor we choose Review collected by and hosted on G2.com.

From customer service to leadership, HungerRush is one of the best companies in the industry and always willing to listen to our needs. Review collected by and hosted on G2.com.

So far Nothing!

For over 10 years I still have not found a problem that has not been resolved . Review collected by and hosted on G2.com.

The overall system use has given us the opportunity to house all of the main components of a POS system into one place. The customer retention through the marketing 360 program is already having an impact in our stores. Review collected by and hosted on G2.com.

No complaint so far. All of the on-site technicians have been knowledgable, helpful and have been great to work with when installing a new location. Review collected by and hosted on G2.com.

The online ordering and optional android/Apple App is amazing.

My rep Kelsey Manning is very responsive and helpful. Review collected by and hosted on G2.com.

Changes they make without enough customer input. Review collected by and hosted on G2.com.

The customer service and tech support are unrivaled. We chose HungerRush because of their experience working with pizzerias. We installed their platform, including online ordering, during the heart of the pandemic to capture carry out and delivery business. It was successful beyond our expectations. Review collected by and hosted on G2.com.

During our install we had a challenge with one of our printers and they had to ship us that particular printer three times to make it work. (This is probably the printer companies fault but it was frustrating.) Review collected by and hosted on G2.com.

The personal touch the CSM's provide when dealing with concerns. Review collected by and hosted on G2.com.

The speed of changes within the software and hardware. Review collected by and hosted on G2.com.

I love all of the support we are given. Each person we have worked with thus far really shows us how much they care for our brand. It's refreshing! Review collected by and hosted on G2.com.

I honestly can say there is not one thing I have found that I dislike about HR so far. Review collected by and hosted on G2.com.