--- title: Humi by Employment Hero Reviews meta\_title: 'Humi by Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 139 reviews by the users' company size, role or industry to find out how Humi by Employment Hero works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 139 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Humi by Employment Hero Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Humi, finding it intuitive and simple to implement without extensive training. [(21 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426930&qs=pros-and-cons#reviews)

Users find Humi to be **intuitive and easy to use** , enhancing their overall HR management experience smoothly. [(11 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426749&qs=pros-and-cons#reviews)

Users commend the **responsive customer support** of Humi, appreciating quick resolutions and excellent assistance. [(10 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428503&qs=pros-and-cons#reviews)

Users highlight the **timely and helpful support** provided by Humi, enhancing their overall experience with the platform. [(10 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426803&qs=pros-and-cons#reviews)

Users appreciate the **ease of payroll management** with Humi, praising its intuitive interface and responsive support. [(9 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426995&qs=pros-and-cons#reviews)

Users express concern over the **limited customization** of Humi, feeling restricted by its functionalities and missing features. [(7 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428884&qs=pros-and-cons#reviews)

Users note **limited features** in Humi, with few improvements and customization options available for better functionality. [(6 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1429442&qs=pros-and-cons#reviews)

Users highlight the **missing features** in Humi, feeling the platform lacks important updates and customization options. [(5 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1430313&qs=pros-and-cons#reviews)

Users express concerns over **poor communication and integration challenges** in employee management after the product acquisition. [(4 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1429737&qs=pros-and-cons#reviews)

Users often face challenges due to **inadequate reporting** features, requiring extra steps and manual processes for data handling. [(4 mentions)](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428381&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Humi by Employment Hero

##### 1. Ease of Use

Users appreciate the **ease of use** of Humi, finding it intuitive and simple to implement without extensive training.
[
See 21 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426930&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikhil Nair A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil Nair A.")
NA

Nikhil Nair A.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Paperless HR Management That Simplifies Employee Data"

What do you like about Humi by Employment Hero?

It streamlines HR operations, allowing for easier, paperless management of employee data.

 ![Keren .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keren .")
K

Keren .

Small-Business (50 or fewer emp.)

4.5/5

"Intuitive Platform That’s Effortless to Learn"

What do you like about Humi by Employment Hero?

Very easy platform to pick up and learn - very intuitive.

##### 2. Intuitive

Users find Humi to be **intuitive and easy to use** , enhancing their overall HR management experience smoothly.
[
See 11 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426749&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Keren .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keren .")
K

Keren .

Small-Business (50 or fewer emp.)

4.5/5

"Intuitive Platform That’s Effortless to Learn"

What do you like about Humi by Employment Hero?

Very easy platform to pick up and learn - very intuitive.

AO

Aidan O.

Small-Business (50 or fewer emp.)

4.5/5

"Modern UI, helpful support, integrated benefits, generally an all around great package"

What do you like about Humi by Employment Hero?

Their support is timely, helpful, and friendly. Easily integrated into our workflow and implementation was quick. The UI is easy to use and intuiti

##### 3. Customer Support

Users commend the **responsive customer support** of Humi, appreciating quick resolutions and excellent assistance.
[
See 10 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428503&qs=pros-and-cons#reviews)

See Related User Reviews

VC

Victor C.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing After-Sales Support Team"

What do you like about Humi by Employment Hero?

The after sales support team is amazing!

 ![Jenna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna S.")
JS

Jenna S.

Small-Business (50 or fewer emp.)

5.0/5

"Responsive team & easy to use platform"

What do you like about Humi by Employment Hero?

The platform is very easy to use. Any issues I've had have been quickly addressed by the very responsive support team. Payroll is extremely easy to im

##### 4. Helpful

Users highlight the **timely and helpful support** provided by Humi, enhancing their overall experience with the platform.
[
See 10 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426803&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jenna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna S.")
JS

Jenna S.

Small-Business (50 or fewer emp.)

5.0/5

"Responsive team & easy to use platform"

What do you like about Humi by Employment Hero?

The platform is very easy to use. Any issues I've had have been quickly addressed by the very responsive support team. Payroll is extremely easy to im

AO

Aidan O.

Small-Business (50 or fewer emp.)

4.5/5

"Modern UI, helpful support, integrated benefits, generally an all around great package"

What do you like about Humi by Employment Hero?

Their support is timely, helpful, and friendly. Easily integrated into our workflow and implementation was quick. The UI is easy to use and intuiti

##### 5. Payroll Management

Users appreciate the **ease of payroll management** with Humi, praising its intuitive interface and responsive support.
[
See 9 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1426995&qs=pros-and-cons#reviews)

See Related User Reviews

ER

Elliot R.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly HR Platform with Flexible Modules, but Support Timing Can Be Challenging"

What do you like about Humi by Employment Hero?

As an HR Consultant working with a variety of companies, I have been using Humi by Employment Hero and have found it to be very user-friendly. The pla

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with Humi"

What do you like about Humi by Employment Hero?

Easy transition and implementation from our previous Payroll Service. We've been with Humi for 2 years now. We've got a pretty good flow with our once

### 5 Cons or Disadvantages of Humi by Employment Hero

##### 1. Limited Customization

Users express concern over the **limited customization** of Humi, feeling restricted by its functionalities and missing features.
[
See 7 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428884&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Not a very happy client"

What do you dislike about Humi by Employment Hero?

The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be ha

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"An okay HRIS for a SMB"

What do you dislike about Humi by Employment Hero?

While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and cu

##### 2. Limited Features

Users note **limited features** in Humi, with few improvements and customization options available for better functionality.
[
See 6 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1429442&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Not a very happy client"

What do you dislike about Humi by Employment Hero?

The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be ha

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"An okay HRIS for a SMB"

What do you dislike about Humi by Employment Hero?

While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and cu

##### 3. Missing Features

Users highlight the **missing features** in Humi, feeling the platform lacks important updates and customization options.
[
See 5 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1430313&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Not a very happy client"

What do you dislike about Humi by Employment Hero?

The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be ha

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with Humi"

What do you dislike about Humi by Employment Hero?

There's likely features Humi offers that I'm not even aware of. For a company that deals with people's pay, I feel like they lack a bit of a human tou

##### 4. Employee Management

Users express concerns over **poor communication and integration challenges** in employee management after the product acquisition.
[
See 4 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1429737&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikhil Nair A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil Nair A.")
NA

Nikhil Nair A.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, Paperless HR Management That Simplifies Employee Data"

What do you dislike about Humi by Employment Hero?

Employees reported a shift in culture, loss of perks (like half-day Fridays), and poor communication following the acquisition by Employment Hero.

 ![Karighan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karighan S.")
KS

Karighan S.

Mid-Market (51-1000 emp.)

3.5/5

"Employee Friendly, Admin Needs Some Work"

What do you dislike about Humi by Employment Hero?

There is a lot of work still to do on the admin side, it was a lot of manual work to integrate employee profile information that wasnt basic info (nam

##### 5. Inadequate Reporting

Users often face challenges due to **inadequate reporting** features, requiring extra steps and manual processes for data handling.
[
See 4 mentions
](https://www.g2.com/products/humi-by-employment-hero/reviews?filters%5Bsentiment_snippet%5D=1428381&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"An okay HRIS for a SMB"

What do you dislike about Humi by Employment Hero?

While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and cu

AO

Aidan O.

Small-Business (50 or fewer emp.)

4.5/5

"Modern UI, helpful support, integrated benefits, generally an all around great package"

What do you dislike about Humi by Employment Hero?

As mentioned, there are some odd quirks with their UI. The search filters hid our terminated employees from us for a really long time. I worked with a

 ![Lori G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori G.")
LG

Lori G.

Finance Manager

Small-Business (50 or fewer emp.)

5/27/2024

"Brilliant Canadian HR and Payroll Software"

5/5

What do you like best about Humi by Employment Hero?

Humi is extremely user friendly for Admin users, Managers. and all staff. The effectiveness of vacation and sick time tracking within Humi saves us a lot of manual calculating. Not having to worry about timely source deduction remittances is also a plus. AND, it's Canadian! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

The only thing I would change, if able - but not necessary, is the ability to print off a PDF version of an ROE. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Humi simplifies the entire payroll process. Humi is a real time saver! Review collected by and hosted on G2.com.

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Response from Stephanie Sulit of Humi by Employment Hero

[Editedit](https://www.g2.com/survey_responses/humi-by-employment-hero-review-9707263/official_response/edit)

Hi Lori, we're so glad to hear that Humi has simplified your payroll process and saved you time, and appreciate the feedback regarding PDF versions of ROEs. Thanks for sharing your positive experience with Humi!

5/28/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Valentina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina T.")
VT

Valentina T.

Chief of Staff

Small-Business (50 or fewer emp.)

5/7/2026

"Streamlined Payroll with Exceptional Support"

5/5

What do you like best about Humi by Employment Hero?

I find the customer support with Humi by Employment Hero to be a lot greater than other platforms we have used. The initial setup was very easy, and we had support available all the time. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

One thing I don't like much is that you must process the payroll on Monday to get your employees paid on the Friday. If Monday is a holiday, then it has to be processed on the Friday, which means the employees will not get paid for their Friday on that pay cycle. I would like them to have more wiggle room in the payroll processing deadline. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Humi by Employment Hero helps me process payroll more easily, keeps track of employee data, updates government liabilities, and manages ROE submissions. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

DO

David O.

Founder &amp; Principal

Small-Business (50 or fewer emp.)

4/8/2026

"Seamless Payroll Management with Outstanding Service"

5/5

What do you like best about Humi by Employment Hero?

I find the user interface of Humi by Employment Hero pretty straightforward. The process of setting up payroll and processing it each period is easy to use. I appreciate the reminder emails that help ensure payroll and clients' employee payments are taken care of on time ... they're straightforward and very helpful. I also think the customer service at Humi is excellent. Anytime I've had questions or needed changes done behind the scenes that can't be managed through the website, the support staff have been very friendly. They communicate clearly and follow up diligently. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Nothing I can think of offhand. No complaints. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Humi by Employment Hero handles ongoing administration, including payroll, accounting, and paperwork, keeping us on track with reminders and ensuring compliance with government filings. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

ER

Elliot R.

HR Director

Small-Business (50 or fewer emp.)

10/30/2025

"User-Friendly HR Platform with Flexible Modules, but Support Timing Can Be Challenging"

5/5

What do you like best about Humi by Employment Hero?

As an HR Consultant working with a variety of companies, I have been using Humi by Employment Hero and have found it to be very user-friendly. The platform allows me to switch between different accounts quickly, and I appreciate having access to various modules that can be tailored to each company's specific needs. Additionally, Humi offers an excellent blend of HRIS features along with a straightforward payroll application. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

I’ve noticed that most of the help desk support is based in the East, and as someone located in the West, this sometimes makes it more difficult for me to get assistance when I need it. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Many companies still lack a proper HRIS and remain stuck in the era of filing cabinets. Humi makes it much easier for me, as an HR professional, to manage these tasks in a user-friendly and easily accessible way. I can also share the platform with managers, who are able to use it effectively and understand where and how to complete their tasks. Additionally, I find the automation of tasks to be very helpful. Review collected by and hosted on G2.com.

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Response from Jessica Johnston of Humi by Employment Hero

[Editedit](https://www.g2.com/survey_responses/humi-by-employment-hero-review-11883237/official_response/edit)

Hi Elliot,

Thanks so much for the 5-star review! We’re glad to hear you find Humi by Employment Hero user-friendly and flexible for managing multiple clients. We appreciate your feedback on support hours — it’s great insight that helps us better understand your experience.

Thanks again for being part of the Employment Hero community!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/25/2026

"Easy to use with outstanding Staff"

5/5

What do you like best about Humi by Employment Hero?

The ease of use and the support of the staff. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

I wish there was a videos that show how each function works or a tutorial Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

I was always complaining about the speed of responses in the past where it was a day to get one response. But with this live agent option issues were resolved immediately and I felt at ease. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

5/20/2026

"Admin-Level Control Makes Changes Easy"

5/5

What do you like best about Humi by Employment Hero?

Most changes can be made at the Administrator level! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

It would be nice to be able to speak with a live representative. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Continuing to work on the payroll platform and the system's capabilities Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

1/13/2026

"Not a very happy client"

0/5

What do you like best about Humi by Employment Hero?

After having worked with Humi for over a year, I can see that there is much room for improvement. So there's not much I like about the platform. You have a pleasant looking interface. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be hardly customized. There are lots of missing features. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

data storage but still cumbersome Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
AC

Verified User in Consulting

Small-Business (50 or fewer emp.)

9/9/2025

"An okay HRIS for a SMB"

2.5/5

What do you like best about Humi by Employment Hero?

Humi is simple to use and straightforward to set up. What it does offer—basic HR management, employee records, and simple workflows—it does quite well, without being overly complex or bloated with features. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and customization, which can make it limiting for companies as they grow or develop more complex HR needs. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Humi helps streamline day-to-day HR processes like vacation requests, performance reviews, time tracking, paystub access, and recruiting. Having these functions in one platform reduces the need for multiple tools and keeps things more organized for both employees and managers. It saves time on administrative tasks, makes information easier to access, and provides employees with a self-serve option that cuts down on back-and-forth. Review collected by and hosted on G2.com.

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Response from Jessica Johnston of Humi by Employment Hero

[Editedit](https://www.g2.com/survey_responses/humi-by-employment-hero-review-11659918/official_response/edit)

Thanks for sharing your feedback. We’re glad to hear Humi by Employment Hero has been easy to use and helps streamline your core HR processes. We also appreciate your thoughts on reporting, integrations, and customization. Your input helps us continue improving the platform to better support SMBs as they scale.

Current UserValidated ReviewerIncentivizedSource: G2 invite

VC

Victor C.

service advisor

Small-Business (50 or fewer emp.)

2/11/2026

"Amazing After-Sales Support Team"

5/5

What do you like best about Humi by Employment Hero?

The after sales support team is amazing! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Sometimes it takes it could take awhile for a team member to contact me. As well I wish there was a phone number we could contact to talk to and walk me through some steps. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

making contact the after sales dept easier Review collected by and hosted on G2.com.

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2/23/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

AO

Aidan O.

COO

Small-Business (50 or fewer emp.)

5/14/2025

"Modern UI, helpful support, integrated benefits, generally an all around great package"

4.5/5

What do you like best about Humi by Employment Hero?

Their support is timely, helpful, and friendly.

Easily integrated into our workflow and implementation was quick.

The UI is easy to use and intuitive (for the most part, there are some odd quirks). Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

As mentioned, there are some odd quirks with their UI. The search filters hid our terminated employees from us for a really long time. I worked with a payroll specialist who said they also struggled with it at first. It's a small quirk, and once you know where it is, it's an easy fix, it's just not intuitive at first.

I also don't like that they don't have data processing in their reports, I have to download the reports as a CSV then process data in Excel. For example, when we report insurable earnings to WSIB, I go to the WSIB report, but I can't extract a total from the web report. Instead, I download the CSV, then calculate the total insurable earnings for WSIB eligible employees. It's small, but it changes a 1 minute task to a 5 minute task. Review collected by and hosted on G2.com.

What problems is Humi by Employment Hero solving and how is that benefiting you?

Payroll Review collected by and hosted on G2.com.

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Response from Jessica Johnston of Humi by Employment Hero

[Editedit](https://www.g2.com/survey_responses/humi-by-employment-hero-review-11170549/official_response/edit)

Hi Aidan,

Thanks for the review! We're glad to hear you're enjoying the UI, as well as the implementation, and support experience. We appreciate your feedback on the UI and reporting — your insights helps us improve. Thanks again for being a Humi user!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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