--- title: Humi by Employment Hero Reviews meta_title: 'Humi by Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how Humi by Employment Hero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 139 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Humi by Employment Hero Reviews **Vendor:** Employment Hero **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 139 ## About Humi by Employment Hero Humi by Employment Hero is a complete, cloud-based HR software for Quebec businesses, designed to simplify and automate people management. Our bilingual HRIS (English and French) helps companies across Quebec streamline HR processes and run fully Quebec-compliant payroll, ensuring accuracy and compliance with provincial employment laws. The platform brings together HR, payroll, hiring, time off, and time tracking in one easy-to-use system—saving valuable time and reducing administrative overhead so you can focus on your people. With Humi, Quebec employers can manage the full employee journey, from recruiting and onboarding to performance management and offboarding. Businesses can confidently pay employees on time, every time, while meeting all Quebec payroll compliance requirements. Alongside servicing Quebec, Employment Hero also supports businesses across Australia, New Zealand, and the United Kingdom. ## Humi by Employment Hero Pros & Cons **What users like:** - Users appreciate the **ease of use** of Humi, finding it intuitive and simple to implement without extensive training. (21 reviews) - Users find Humi to be **intuitive and easy to use** , enhancing their overall HR management experience smoothly. (11 reviews) - Users commend the **responsive customer support** of Humi, appreciating quick resolutions and excellent assistance. (10 reviews) - Users highlight the **timely and helpful support** provided by Humi, enhancing their overall experience with the platform. (10 reviews) - Users appreciate the **ease of payroll management** with Humi, praising its intuitive interface and responsive support. (9 reviews) - Easy Implementation (7 reviews) - Easy Onboarding (5 reviews) - Easy Setup (5 reviews) - Simplicity (5 reviews) - User Interface (5 reviews) **What users dislike:** - Users express concern over the **limited customization** of Humi, feeling restricted by its functionalities and missing features. (7 reviews) - Users note **limited features** in Humi, with few improvements and customization options available for better functionality. (6 reviews) - Users highlight the **missing features** in Humi, feeling the platform lacks important updates and customization options. (5 reviews) - Users express concerns over **poor communication and integration challenges** in employee management after the product acquisition. (4 reviews) - Users often face challenges due to **inadequate reporting** features, requiring extra steps and manual processes for data handling. (4 reviews) - Users experience **poor customer support** due to slow response times and lack of phone assistance, causing frustration. (3 reviews) - Integration Issues (2 reviews) - Not Intuitive (2 reviews) - Admin Limitations (1 reviews) - Users highlight the **high costs** of Humi, making it a less attractive option for many small teams. (1 reviews) ## Humi by Employment Hero Reviews ### 1. Brilliant Canadian HR and Payroll Software **Rating:** 5.0/5.0 stars **Reviewed by:** Lori G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Humi by Employment Hero?** Humi is extremely user friendly for Admin users, Managers. and all staff. The effectiveness of vacation and sick time tracking within Humi saves us a lot of manual calculating. Not having to worry about timely source deduction remittances is also a plus. AND, it's Canadian! **What do you dislike about Humi by Employment Hero?** The only thing I would change, if able - but not necessary, is the ability to print off a PDF version of an ROE. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi simplifies the entire payroll process. Humi is a real time saver! **Official Response from Stephanie Sulit:** > Hi Lori, we're so glad to hear that Humi has simplified your payroll process and saved you time, and appreciate the feedback regarding PDF versions of ROEs. Thanks for sharing your positive experience with Humi! ### 2. Streamlined Payroll with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina T. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Humi by Employment Hero?** I find the customer support with Humi by Employment Hero to be a lot greater than other platforms we have used. The initial setup was very easy, and we had support available all the time. **What do you dislike about Humi by Employment Hero?** One thing I don't like much is that you must process the payroll on Monday to get your employees paid on the Friday. If Monday is a holiday, then it has to be processed on the Friday, which means the employees will not get paid for their Friday on that pay cycle. I would like them to have more wiggle room in the payroll processing deadline. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi by Employment Hero helps me process payroll more easily, keeps track of employee data, updates government liabilities, and manages ROE submissions. ### 3. Seamless Payroll Management with Outstanding Service **Rating:** 5.0/5.0 stars **Reviewed by:** David O. | Founder & Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Humi by Employment Hero?** I find the user interface of Humi by Employment Hero pretty straightforward. The process of setting up payroll and processing it each period is easy to use. I appreciate the reminder emails that help ensure payroll and clients' employee payments are taken care of on time ... they're straightforward and very helpful. I also think the customer service at Humi is excellent. Anytime I've had questions or needed changes done behind the scenes that can't be managed through the website, the support staff have been very friendly. They communicate clearly and follow up diligently. **What do you dislike about Humi by Employment Hero?** Nothing I can think of offhand. No complaints. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi by Employment Hero handles ongoing administration, including payroll, accounting, and paperwork, keeping us on track with reminders and ensuring compliance with government filings. ### 4. User-Friendly HR Platform with Flexible Modules, but Support Timing Can Be Challenging **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot R. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Humi by Employment Hero?** As an HR Consultant working with a variety of companies, I have been using Humi by Employment Hero and have found it to be very user-friendly. The platform allows me to switch between different accounts quickly, and I appreciate having access to various modules that can be tailored to each company's specific needs. Additionally, Humi offers an excellent blend of HRIS features along with a straightforward payroll application. **What do you dislike about Humi by Employment Hero?** I’ve noticed that most of the help desk support is based in the East, and as someone located in the West, this sometimes makes it more difficult for me to get assistance when I need it. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Many companies still lack a proper HRIS and remain stuck in the era of filing cabinets. Humi makes it much easier for me, as an HR professional, to manage these tasks in a user-friendly and easily accessible way. I can also share the platform with managers, who are able to use it effectively and understand where and how to complete their tasks. Additionally, I find the automation of tasks to be very helpful. **Official Response from Jessica Johnston:** > Hi Elliot, Thanks so much for the 5-star review! We’re glad to hear you find Humi by Employment Hero user-friendly and flexible for managing multiple clients. We appreciate your feedback on support hours — it’s great insight that helps us better understand your experience. Thanks again for being part of the Employment Hero community! ### 5. Easy to use with outstanding Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Humi by Employment Hero?** The ease of use and the support of the staff. **What do you dislike about Humi by Employment Hero?** I wish there was a videos that show how each function works or a tutorial **What problems is Humi by Employment Hero solving and how is that benefiting you?** I was always complaining about the speed of responses in the past where it was a day to get one response. But with this live agent option issues were resolved immediately and I felt at ease. ### 6. Admin-Level Control Makes Changes Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Humi by Employment Hero?** Most changes can be made at the Administrator level! **What do you dislike about Humi by Employment Hero?** It would be nice to be able to speak with a live representative. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Continuing to work on the payroll platform and the system's capabilities ### 7. Not a very happy client **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Humi by Employment Hero?** After having worked with Humi for over a year, I can see that there is much room for improvement. So there's not much I like about the platform. You have a pleasant looking interface. **What do you dislike about Humi by Employment Hero?** The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be hardly customized. There are lots of missing features. **What problems is Humi by Employment Hero solving and how is that benefiting you?** data storage but still cumbersome ### 8. An okay HRIS for a SMB **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Humi by Employment Hero?** Humi is simple to use and straightforward to set up. What it does offer—basic HR management, employee records, and simple workflows—it does quite well, without being overly complex or bloated with features. **What do you dislike about Humi by Employment Hero?** While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and customization, which can make it limiting for companies as they grow or develop more complex HR needs. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi helps streamline day-to-day HR processes like vacation requests, performance reviews, time tracking, paystub access, and recruiting. Having these functions in one platform reduces the need for multiple tools and keeps things more organized for both employees and managers. It saves time on administrative tasks, makes information easier to access, and provides employees with a self-serve option that cuts down on back-and-forth. **Official Response from Jessica Johnston:** > Thanks for sharing your feedback. We’re glad to hear Humi by Employment Hero has been easy to use and helps streamline your core HR processes. We also appreciate your thoughts on reporting, integrations, and customization. Your input helps us continue improving the platform to better support SMBs as they scale. ### 9. Amazing After-Sales Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Victor C. | service advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Humi by Employment Hero?** The after sales support team is amazing! **What do you dislike about Humi by Employment Hero?** Sometimes it takes it could take awhile for a team member to contact me. As well I wish there was a phone number we could contact to talk to and walk me through some steps. **What problems is Humi by Employment Hero solving and how is that benefiting you?** making contact the after sales dept easier ### 10. Modern UI, helpful support, integrated benefits, generally an all around great package **Rating:** 4.5/5.0 stars **Reviewed by:** Aidan O. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Humi by Employment Hero?** Their support is timely, helpful, and friendly. Easily integrated into our workflow and implementation was quick. The UI is easy to use and intuitive (for the most part, there are some odd quirks). **What do you dislike about Humi by Employment Hero?** As mentioned, there are some odd quirks with their UI. The search filters hid our terminated employees from us for a really long time. I worked with a payroll specialist who said they also struggled with it at first. It's a small quirk, and once you know where it is, it's an easy fix, it's just not intuitive at first. I also don't like that they don't have data processing in their reports, I have to download the reports as a CSV then process data in Excel. For example, when we report insurable earnings to WSIB, I go to the WSIB report, but I can't extract a total from the web report. Instead, I download the CSV, then calculate the total insurable earnings for WSIB eligible employees. It's small, but it changes a 1 minute task to a 5 minute task. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Payroll **Official Response from Jessica Johnston:** > Hi Aidan, Thanks for the review! We're glad to hear you're enjoying the UI, as well as the implementation, and support experience. We appreciate your feedback on the UI and reporting — your insights helps us improve. Thanks again for being a Humi user! ### 11. Streamlined, Paperless HR Management That Simplifies Employee Data **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil Nair A. | Sr Reservation staff, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Humi by Employment Hero?** It streamlines HR operations, allowing for easier, paperless management of employee data. **What do you dislike about Humi by Employment Hero?** Employees reported a shift in culture, loss of perks (like half-day Fridays), and poor communication following the acquisition by Employment Hero. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Reduces manual input errors and ensures compliance with tax and payroll regulations, particularly within Quebec and Canada ### 12. Intuitive Platform That’s Effortless to Learn **Rating:** 4.5/5.0 stars **Reviewed by:** Keren . | GM People & Culture, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Humi by Employment Hero?** Very easy platform to pick up and learn - very intuitive. **What do you dislike about Humi by Employment Hero?** Some more access to resources once live or a consultant would help alot. **What problems is Humi by Employment Hero solving and how is that benefiting you?** KPI & goal setting, easy reporting, all information at your tips and fun to use. ### 13. Looking for a Canadian based HRIS System... **Rating:** 4.0/5.0 stars **Reviewed by:** Courtney R. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Humi by Employment Hero?** We were previously using a US based HRIS system, and since we are based in Ontario, Canada we wanted something more 'local'. Humi is relatively user friendly, and so far the transition has been pretty smooth. We use core HR every days, and then are currently working to set up the Performance Modules as well as Recruiting. Customer Service has been good for what we have needed, and the ease of integration from our old HRIS system was okay. **What do you dislike about Humi by Employment Hero?** Humi is less intuitive than our previous HRIS system, however, I know that they are always working to improve the system as well as they do take the feedback of their users pretty seriously. Currently, our recruiting module cannot link with Indeed Hiring, although, I know they are trying to work through that as well. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Mainly document storage, signing and time off requests. It is always beneficial to have all requests available to view in one spot. **Official Response from Jessica Johnston:** > Thanks for your thoughtful review, Courtney! We're glad to hear the transition to Humi has been smooth and that our core HR features are helping with your daily operations. We appreciate your feedback on usability and the Indeed integration — this is a big priority for us. Thanks again for sharing your experience! ### 14. Employee Friendly, Admin Needs Some Work **Rating:** 3.5/5.0 stars **Reviewed by:** Karighan S. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Humi by Employment Hero?** Our company moved from BambooHR, on the employee side of things it is pretty similar - the app is not as intensive but allows for function of time-off requests. It has been a seamless integration since we launched 2 days ago so far employees seem already adapted pretty well, the onboarding process was seamless and easy. The AI custom support was very useful in directing us to the correct guides and the team was responsive in 2-3 business days. **What do you dislike about Humi by Employment Hero?** There is a lot of work still to do on the admin side, it was a lot of manual work to integrate employee profile information that wasnt basic info (name, email, etc.). We have spent a lot of time and resources that could have been used elsewhere to input data. The system could use some work on what we are able to adjust specifically tailored to our company and what we use. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi mainly functions for employee time-off requests, but as an Admin we use it for every days tasks, data input for position moves, promotions, reviews, recruiting (although Indeed has been down since we signed up). **Official Response from Jessica Johnston:** > Thank you for your review, Karighan! We're glad to hear the onboarding experience was smooth and that your team has adapted quickly, especially on the employee side. It's great to know the support resources and guidance have been helpful during setup. We appreciate your feedback on the admin experience, your insights are incredibly valuable in guiding improvements. Thanks again for sharing your experience! ### 15. Great for Canadian Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Clifton B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** The thing I appreciate the most about Humi is that it is a Canadian-based company. When I have questions about how to run payroll in Canada, they are usually able to answer them with the specifics of the Canadian system. I also appreciate the flexibility of plans based on the size of my business. I have a very small business with unique payment structure but Humi was able to accommodate my needs. **What do you dislike about Humi by Employment Hero?** There are two things that I struggle with about Humi. First, when the payroll processing date falls on a long weekend (Monday for a Friday payday), they move the payroll processing date to the previous Friday. This means that we have to process payroll before the payroll period is over. The second challenge is that Humi is quite complex and it can be difficult to find where to change certain settings. **What problems is Humi by Employment Hero solving and how is that benefiting you?** I use Humi to send job offers and to run payroll. **Official Response from Jessica Johnston:** > Thank you for your review, Clifton! We're glad to hear that Humi’s Canadian focus and flexible pricing have been a good fit for your business needs. We appreciate your feedback around payroll timing and platform navigation — these are helpful insights as we continue to improve the experience. Thanks again for sharing your thoughts and for choosing Humi to support your hiring and payroll! ### 16. Excellent Payroll and HR Software **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy J. | Payroll Administrator & Employee Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** Easy to use once and implementation was straight forward. The customer support services are top notch and always quick responses and problems solved immediately. The HR functions combined with the payroll has improved all processes with allowing employees and managers visibility as any time. **What do you dislike about Humi by Employment Hero?** Payroll items can be locked in pay periods so not easy to do quick payroll deductions unless it is setup before starting payroll. **What problems is Humi by Employment Hero solving and how is that benefiting you?** This software has allowed us to properly setup reviews for employees along with setting goals to be tracked. With employees and managers able to have immediate full access to current and prior documented reviews this has made review processes on time and able to be scheduled so they are no longer missed. **Official Response from Jessica Johnston:** > Thanks for your review, Brandy! We're so glad Humi has helped improve visibility and streamlined your HR and payroll processes. We appreciate your feedback on payroll deductions — it's helpful as we continue to enhance the platform. Thanks again for your support! ### 17. Great experience with Humi **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Humi by Employment Hero?** Easy transition and implementation from our previous Payroll Service. We've been with Humi for 2 years now. We've got a pretty good flow with our once a month payruns. They are pretty hands off. Our company is structured simply but I assume Humi can handle more complexity. **What do you dislike about Humi by Employment Hero?** There's likely features Humi offers that I'm not even aware of. For a company that deals with people's pay, I feel like they lack a bit of a human touch. Working with our Account Manager use to be through ZenDesk which I really didn't like - interacting with them was a little confusing. But now we email directly with our Account Manager so it's gotten better. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Well they've taken the Payroll and filing off our plate. We use to have a payroll manager contracted to do this work for us monthly but now Humi covers it and saves us money. **Official Response from Jessica Johnston:** > Thank you for the review! We're glad to hear your transition to Humi was smooth. It’s great to know we’re helping simplify your payroll and save costs. We appreciate your feedback on communication — we’re always working to improve and are happy to hear that you're enjoying the new experience. ### 18. Easy to use HRIS, some room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** Humi offers a comprehensive range of HRIS features that can meet most organizational needs, including payroll, time off tracking, performance management, and more. As part of the HR team and a daily user, I’ve found the platform to be generally intuitive and easy to work with. We primarily rely on the employee organizational tools, which are straightforward to navigate. Onboarding new hires is a smooth experience. Setting up new accounts, uploading documents, assigning reviews, and tracking training logs is easy within the system. One of Humi’s standout strengths is its customer service. The support team is responsive, quick to assist, and consistently helpful—making it easier to resolve issues and keep things moving. **What do you dislike about Humi by Employment Hero?** There is room for improvement in the performance and training modules. While the platform is easy to use, it lacks some functionality and customization options in these areas. Greater flexibility would make it easier to tailor the system to our organization’s specific development and evaluation processes. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Humi has a request feature function that is taken into account when new software updates are being made. This improves the usability of the system overtime and fosters continuous improvement. **Official Response from Jessica Johnston:** > Thank you for your review! We're glad to hear Humi has been easy to use and supports your team’s daily HR needs, especially onboarding and document management. We also appreciate the shoutout to our support team. Thanks for your feedback on performance and training — we’re always working to improve, and insights like yours help shape what’s next. ### 19. Responsive team & easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna S. | Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Humi by Employment Hero?** The platform is very easy to use. Any issues I've had have been quickly addressed by the very responsive support team. Payroll is extremely easy to implement, and it's great having all our employee information in one place. **What do you dislike about Humi by Employment Hero?** Would be great to be able to terminate someone but give them limited access to Humi for a certain time in case they need to access any documents. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Payroll is a breeze with Humi. It calculates prorated amounts for salary changes which ensures everyone is paid correctly every pay period. **Official Response from Jessica Johnston:** > Hi Jenna, Thank you for the review! We're so glad to hear that Humi has made payroll and employee management easy for your team and that our support team has been quick to respond when you’ve needed help. We appreciate your suggestion around post-termination access for employees. That’s great feedback and we’ve shared it with our product team for consideration. Thanks again for being a Humi user! ### 20. great tool for small businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Bhavika J. | CoFounder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Humi by Employment Hero?** Ease of use for most things, simplified interface **What do you dislike about Humi by Employment Hero?** Time tracking and payroll integration would be great as well as the ability to have different payroll cycles. We also always miss the deadline for submissions when we hit a long weekend because our payroll week doesn't allow for us to get the payroll in on the Friday before given that we also have the clinic open on Saturdays. Lastly, the stat holiday pay option is not available and always has to be done manually which is not fun. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Payroll administration, payroll remittance to the government, t4 generation is all done pretty well and saves time **Official Response from Jessica Johnston:** > Thank you for your review, Bhavika. We're glad to hear Humi has helped streamline payroll administration, remittances, and T4 generation. We appreciate your feedback on integrations, payroll cycles, and stat holiday pay, and we’ll share it with our team as we continue improving. Thanks for your insights! ### 21. All-in-one, affordable HR solution **Rating:** 5.0/5.0 stars **Reviewed by:** Simon M. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Humi by Employment Hero?** Core HR functions, along with time-off management, document hubs and more, all rolled into a single place. Humi provides an easy-to-use, intuitive space for employees and management alike to handle HR -related processes. We were well supported through implementation and customer service is responsive as questions come up. I highly recommend it. **What do you dislike about Humi by Employment Hero?** Various modules you can add on, but each comes with an additional charge, so it can get pricey if you're using all of the functions, but for a small team like ours that just needs the fundamentals, it's well-priced. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Providing a one-stop place for all our HR process needs. **Official Response from Jessica Johnston:** > Thank you for your fantastic review, Simon. We're glad Humi has been a reliable all-in-one HR solution for your team and that you've found it intuitive and well-supported. We appreciate your feedback on pricing and will keep it in mind as we continue improving. Thanks for recommending Humi! ### 22. Humi Has Simplified Our Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Darren L. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Humi by Employment Hero?** It is easy to use, intuitive interface, and has helped us keep operationally slim while growing exponentially. I use it multiple times a week and it was easy to transition from our old system to the Humi system. We switched to Humi primarily for the Time Off function and the payment system. **What do you dislike about Humi by Employment Hero?** I wish it were more intuitive/easier to adjust the lines of approval when a supervisor is away/on leave. **What problems is Humi by Employment Hero solving and how is that benefiting you?** It has streamlined Time Off approvals, documentation, as well as compensation. **Official Response from Jessica Johnston:** > Thanks for the review, Darren! We're happy to hear Humi has simplified your operations and supported your growth. We appreciate your feedback on approval workflows and will keep it in mind as we continue to improve the platform. ### 23. Mobile Access Is Great, But Needs Major Improvements **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Humi by Employment Hero?** Accessable on both apple and android mobile devices **What do you dislike about Humi by Employment Hero?** Issues with logging in and needing an admin to reset account is password forgotten **What problems is Humi by Employment Hero solving and how is that benefiting you?** reduces amount of paperwork needed to submit hours. ### 24. Humi is a good fit for small-to-mid-sized company seeking an all-in-one HR solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Humi by Employment Hero?** Humi provides a centralized system for employee records, payroll, time off, and performance management, reducing manual work and keeping everything in one place. **What do you dislike about Humi by Employment Hero?** While Humi provides useful reports, the lack of deep customization means we sometimes have to export data and manually adjust reports to get the insights we need. **What problems is Humi by Employment Hero solving and how is that benefiting you?** 1. Humi is a single platform for employee records, contracts, policies, payroll, benefits, and performance data keeps everything organized. Saves time by reducing manual data entry and document tracking, ensuring quick access to people information. 2. Humi provides a self serve automated leave management system where employees can request time off, and managers can approve it digitally in real-time visibility into time-off balances prevents scheduling conflicts and ensures payroll accuracy. **Official Response from Jessica Johnston:** > Thank you for your review. We're so glad Humi has helped streamline your HR processes by keeping everything in one place and reducing manual work. We appreciate your feedback on report customization — we’ll share this with our team as we continue improving. Thanks for your insights and for choosing Humi! ### 25. Clean interFace, easy UI **Rating:** 3.5/5.0 stars **Reviewed by:** Jassim N. | Member Retention Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Humi by Employment Hero?** It's clean to the eye, and easy to use, easy to sign in **What do you dislike about Humi by Employment Hero?** Could have more payroll options and reimbursement splitting options **What problems is Humi by Employment Hero solving and how is that benefiting you?** Helps me get paid as an employee ### 26. Easy ability to pay all Canadian employees, manage HR documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Humi by Employment Hero?** Payroll files are really easy to work with. T4 year-end process is the simplest and easiest I've seen. No hidden fees. **What do you dislike about Humi by Employment Hero?** No phone support, email only. This can cause difficulties in resolving problems quickly and lead to back and forth. There is not a long delay in email response but phone would be easiest. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Very simple payroll system which covers all of our needs and makes year-end process straight forward. **Official Response from Jessica Johnston:** > Thank you for your review! We're happy to hear that Humi has made payroll and year-end processes easier. We appreciate your feedback on support options and will keep it in mind as we continue to improve the experience. ### 27. Excellent HRIS **Rating:** 5.0/5.0 stars **Reviewed by:** Jamil K. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** Easy to navigate. Great for employee management **What do you dislike about Humi by Employment Hero?** Nothing so far. Excellent so far. Would like more integrations. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Easy to schedule time-off and approve vacation, keep track of employees and vacation time. **Official Response from Jessica Johnston:** > Thank you for your review, Jamil! We're glad to hear that Humi has made employee management and time-off tracking easier for you. We appreciate your feedback on integrations—it’s on our radar as we continue to grow the platform. ### 28. Positive Experience Through & Through **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** Humi's staff is so kind and accommodating, ready to help out and answer questions as quickly as possible. The platform is easy, user friendly and very intuitive. Incorporates payroll, time tracking, benefits and performance all in one place. **What do you dislike about Humi by Employment Hero?** Only downsides have been rectified; as they've recently incorporated time tracking features that can be sync'd with payroll. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Time tracking/vacation tracking, payroll and benefits administration. **Official Response from Jessica Johnston:** > Thank you for your review! We're happy to hear that Humi has helped simplify your time tracking, payroll, and benefits administration — and we’re glad the recent updates have made a difference. We appreciate your support! ### 29. Awesome upgrade for someone who doesn't know payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** Great onboarding and support from their team. We had a call to get setup, and they helped answer all my questions about how to migrate from my old system. **What do you dislike about Humi by Employment Hero?** Nothing really, it's easy to understand and keep organized. **What problems is Humi by Employment Hero solving and how is that benefiting you?** I'm able to run all my payroll through Humi and it's so much easier to understand. **Official Response from Jessica Johnston:** > Thank you for your review! We’re so glad to hear that onboarding was smooth and that our team could support you through the transition. It’s great to know that Humi has made payroll easier to understand and manage. We’re excited to continue supporting you! ### 30. Efficient, Accurate, and Essential for Modern Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Humi by Employment Hero?** I have been using HUMI for almost a year now. It is an efficient, accurate, and essential for Modern/small Businesses. This payroll platform offers intuitive dashboards and step-by-step wizards, making them accessible and easy to use even for beginners. The support team is very responsive and they make sure to get back to you the same day which is amazing!!! **What do you dislike about Humi by Employment Hero?** Expand the nature of payroll taxes to multi provinces. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Automatic calculations, tax withholdings, and direct deposit capabilities streamline the entire payroll cycle. **Official Response from Jessica Johnston:** > Thank you for the review! We're glad to hear Humi has been efficient and easy to use, and that our support team has been responsive. We appreciate your feedback on multi-province payroll taxes, we have made some updates related to this and encourage you to reach out to our support team to learn more. ### 31. COO **Rating:** 4.5/5.0 stars **Reviewed by:** Eilish K. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Humi by Employment Hero?** It is easy to navigate, and the support team is very helpful when I have any questions and need help. I also love that they are always continuously improving the platform. **What do you dislike about Humi by Employment Hero?** The emails received for time off requests - I would like to approve directly in the email. Too many times it states 'there is an earlier request' and then I have to go long in. **What problems is Humi by Employment Hero solving and how is that benefiting you?** It helps streamline recruiting and archives candidates based on the prompts I have given it. Payroll is a breeze and I don't have to spend a lot of time in there. **Official Response from Lian Ma:** > Hi Eilish, thanks for your review. It’s great to hear that Humi is helping you with so many areas like tracking time off requests, recruiting, and payroll! We’re dedicated to continually improving our platform and are proud of our amazing support team. We appreciate your feedback on time off request emails, and look forward to continuing to support you and your team! ### 32. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Humi by Employment Hero?** I've had a great experience with Humi as a user. It is very easy to use and the customer support has been quick and helpful. **What do you dislike about Humi by Employment Hero?** There is nothing I dislike about Humi... **What problems is Humi by Employment Hero solving and how is that benefiting you?** It is helping with supporting our medical/health expense claims. **Official Response from Jessica Johnston:** > Thanks for the wonderful review! We’re so glad to hear you’ve had a great experience with Humi and that our platform and support team have been helpful. ### 33. Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Humi by Employment Hero?** Humi provides very quick claim review process compared to other companies I have experienced in the past. The adjudicators are very quick to review and approve. The UI and UX is very well maintained **What do you dislike about Humi by Employment Hero?** I have not experienced anything negative with Humi. I would like to a carry-over balance year to year but this is to do more with my organization rather than Humi. **What problems is Humi by Employment Hero solving and how is that benefiting you?** This question is more so for administrative users in which I am not. **Official Response from Jessica Johnston:** > Thanks for the great review! We're glad to hear that the process has been quick and easy to use. ### 34. User friendly and speedy process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Humi by Employment Hero?** Doing expenses is always a pain. Humi has a great user workflow which allows you to easily add your expenses and has a very quick turn around on processing the request. Any additional questions can easily be answered through their support. They offer a number of different accounts which can be customized by each org as well. **What do you dislike about Humi by Employment Hero?** Everything has been very smooth. Easy to navigate **What problems is Humi by Employment Hero solving and how is that benefiting you?** Easily adding my expenses and provides a quick turnaround time on reimbursement **Official Response from Jessica Johnston:** > Thanks for the great review! We're glad to hear that you've had a smooth experience overall. ### 35. Great UX, simplified HR and Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler Y. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Humi by Employment Hero?** The user experience of using the platform is so straight forward and intuitive which gives me peace of mind as a small business owner. It also makes on-boarding quick for new employees without endless training. **What do you dislike about Humi by Employment Hero?** The price is fair, but I do think that once you start to add a lot of components it starts to get a bit unaffordable for a small business owner. It would be great to have plan options that have an included number of members e.g. 1-5 employees for a basic plan, 5-15 for a medium plan, 15-50 for a large plan and 50+ for an advanced plan. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Allows us to seamlessly run payroll without any issues and file our remittances for us. It's also unified with all our employee profiles, time tracking, and costing for each project which is fantastic. **Official Response from Stephanie Sulit:** > Hi Tyler, we're thrilled that our platform has simplified HR and payroll for your small business. Thank you for your feedback and for taking the time to leave a review! ### 36. Humi: The best small business HR companion **Rating:** 5.0/5.0 stars **Reviewed by:** Darren L. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Humi by Employment Hero?** Humi has transformed our HR administrative processes. It has cut down on lag time, has improved efficiency, and has greatly improved all of our administrative processes (time off, and payroll in particular). The customer support has been quick, professional, and extremely responsive. When we switched over to the Humi system, it was incredibly easy to implement. Finally, I like having the HR information so easily accessible, as I refer to Humi multiple times each week. **What do you dislike about Humi by Employment Hero?** I don't have any complaints about Humi or the services. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Core HR, Time Off, and Payroll **Official Response from Jessica Johnston:** > Thank you for your review, Darren. We're happy to hear that Humi has improved your HR processes, especially with time off and payroll, and that the implementation was seamless. We look forward to continuing to support your business! ### 37. Horrible Platform Overpriced And Dishonest **Rating:** 0.5/5.0 stars **Reviewed by:** Mark H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Humi by Employment Hero?** I like their vacation tracking and employee profile. **What do you dislike about Humi by Employment Hero?** There are so many things to dislike. Humi rolled 3 products into one but never considered a user at all. It is very clear the user workflow is solely designed by engineers who avoid proper infrastructure. It is frequently down Their customer success agents are stoned or stupid or both. Their hello sign integration sucks, you cannot have individual contracts for employees because of field limitations and it is the most confusing workflow. They priced themselves out of the market. They bait and switch the price. Pricing was raised the price per employee by $2 per user during a 3 year contract. There is no live support. Their own support has to meet with you only to have to get back to you. It is perhaps the worst value HRIS you can buy, and I am stuck with it. **What problems is Humi by Employment Hero solving and how is that benefiting you?** it is not **Official Response from Stephanie Sulit:** > Hi Mark, Thanks for taking the time to provide your feedback. We strive to provide a user-friendly platform and exceptional customer support, and we’re sorry to hear that this hasn’t been your experience. We updated our pricing last year for the first time since our inception in 2016 to help us continue to invest in our product and customer experience. We recognize changing our prices can affect our customers, and want to make sure we are building the people operations solutions you need. Please know that your feedback is valuable to us, and these have all been shared with our Product and Customer Support teams. We know that our team has been in contact to help address your challenges, and this feedback helps us improve our product. Thanks again for your review. ### 38. Humi does what we need **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Humi by Employment Hero?** I like that Humi is very straight forward is how we use it. I've used other organisations HRIS's before, and I found this one much easier to adopt to then other ones. **What do you dislike about Humi by Employment Hero?** I wish the ATS was more robust. I know we could be doing better hiring if it had a lot more to it. **What problems is Humi by Employment Hero solving and how is that benefiting you?** It is so easy to onboard and work closely with our finance team. Its so straightforward and has made everyone's lives easier. **Official Response from Jessica Johnston:** > Thank you for your review! We’re glad to hear that Humi has been easy to adopt and has helped simplify onboarding and collaboration with your finance team. We appreciate your feedback on the ATS. Thanks for sharing your experience! ### 39. Fast and helpful response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Humi by Employment Hero?** I appreciated the consistently quick turnaround time with their responses, and my issues were always successfully resolved. **What do you dislike about Humi by Employment Hero?** Nothing on my mind, I was very happy with the service provided. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Claim eligibility. **Official Response from Jessica Johnston:** > Thank you for the review! We’re so glad to hear our team was able to provide quick and helpful support. ### 40. A good HRIS, but preferably for smaller companies **Rating:** 3.5/5.0 stars **Reviewed by:** Rose-Marie L. | Conseillère aux ressources humaines, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Humi by Employment Hero?** The thumbs up The number of vacation banks we can create The promotion request The on/off borading tasks The contracts / signature / documents. **What do you dislike about Humi by Employment Hero?** The lack of communication with our payroll (EmployeurD) The reports that are a bit stiff The fact that the managers can't accept / decline vacation directly through their email the french translation **What problems is Humi by Employment Hero solving and how is that benefiting you?** Perfect for core HR, onboardings, offboardings, recognition, yearly reviews. **Official Response from Jessica Johnston:** > Thank you for your review, Rose-Marie! We’re glad you value features like vacation banks, document management and onboarding & offboarding. We appreciate your feedback on payroll, reporting, and French translations. Your insights help us improve, and we look forward to continuing to support your team! ### 41. Fundamental Issues **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Humi by Employment Hero?** The only good thing about Humi is that the user face looks nice, however it's not properly functional. **What do you dislike about Humi by Employment Hero?** There are several fundamental issues with the software that are very concerning. Humi is unwillign to fix these issues. They will tell you that they have role level secuirity features, however if you give employees access to the reporting feature they could have access to all payroll data. They will tell you that it integrates with Indeed but it doesn't. They will tell you things are customizable however that's an extreme understantement. Poor customer service and ticket response time. They do not actually fix any problems or issues whether small or large, their reponse will be "sorry we can't do that" and try to give you different solution that is not efficient. There is not one feature that works properly. The app only works for the time off feature. Don't waste your money on a system that doesn't work, invest in something you can trust. **What problems is Humi by Employment Hero solving and how is that benefiting you?** It is not solving any issues. Theire dveelopmetn support team refuses to contact me back despite my attempts to work with them on improving their system. **Official Response from Jessica Johnston:** > Thanks for sharing your experience with Humi. We appreciate you taking the time to provide feedback and are sorry we haven't met your expectations. Client feedback like yours helps shape our product roadmap and we’ve shared it with our product team. ### 42. Humi is a Life Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Cassie G. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Humi by Employment Hero?** Humi simplifies all our day to day uses. Easy to manage vacation requests, performance reviews, benefits, recruiting and so much more all in once centeralized place. We are looking forward to adding the payroll component in the near future. **What do you dislike about Humi by Employment Hero?** Often humi emails get trapped by spam blockers, which has caused some problems for the hiring process. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Time off within multiple areas of the company, easy to review, track and approve. Employees can easily see what they have accumulated. **Official Response from Jessica Johnston:** > Hi Cassie, Thank you for your review! We're happy to hear that Humi has made HR tasks easier for your company and that you'll be utilizing payroll soon. Looking forward to continuing to work together. ### 43. Humi Review **Rating:** 4.0/5.0 stars **Reviewed by:** Gabrielle R. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Humi by Employment Hero?** Easy function like reporting to find employee info **What do you dislike about Humi by Employment Hero?** Too easy to make changes - maybe a reporting flow could help **What problems is Humi by Employment Hero solving and how is that benefiting you?** Easy documentation in employee profiles, but could have sub categoriess **Official Response from Jessica Johnston:** > Thank you for your review, Gabrielle. We're glad you find Humi’s reporting and employee info features helpful. We appreciate your feedback on change approval flows and subcategories in employee profiles—we’ll share this with our team as we continue improving. Thanks for your insights! ### 44. Self Explanatory and easy to use. Great customer service and an even better interface **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron S. | Finance Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Humi by Employment Hero?** The usability, It is set up in a way that is straight forward and has lots of features that are easy to implement. **What do you dislike about Humi by Employment Hero?** It doesn not sync to quickbooks but still is helpful with the journal entry export **What problems is Humi by Employment Hero solving and how is that benefiting you?** We used to have issues with our hr documents being stored all over the place. Having them on individuals profile has helped us keep a cleaner profile on individuals and not let anything slip through the cracks **Official Response from Jessica Johnston:** > Hi Aaron, Thank you for your review! We're happy that Humi has helped you keep your documents organized and appreciate your feedback on future integrations. ### 45. Straight forward, easy to use platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Kara G. | Human Resource Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Humi by Employment Hero?** It is straightforward to navigate, very user-friendly, and the customer support team is very responsive and helpful. **What do you dislike about Humi by Employment Hero?** The performance section is not as useful as it could be for performance appraisals. I have to use an additional program/platform for this purpose. **What problems is Humi by Employment Hero solving and how is that benefiting you?** I used this for many HR clients as the main HRIS platform for employee onboarding, documentation and payroll. **Official Response from Jessica Johnston:** > Thank you for your review, Kara! We're happy to hear that you find Humi user-friendly and appreciate the responsiveness of our support team. Your feedback on the performance module is valuable, and we’ll take it into account as we continue to improve. We look forward to continuing to support you and your clients. ### 46. So far so good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Humi by Employment Hero?** Very helpful and fast responding support **What do you dislike about Humi by Employment Hero?** If Humi can have more option in pay type like self employed **What problems is Humi by Employment Hero solving and how is that benefiting you?** Holiday tracking **Official Response from Jessica Johnston:** > Thank you for your review. We're glad to hear our support team has been helpful and responsive. We appreciate your feedback and will share it with our team. Thanks for choosing Humi! ### 47. A Great HR Platform **Rating:** 2.0/5.0 stars **Reviewed by:** Donna C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Humi by Employment Hero?** In my original review, I noted that this platform was the easiest to set up. I have implemented 4 different payroll systems of different magnitudes in my career. We are a team of 35 and Humi by far has been the BEST platform for me to naviagate. It was easy to set up, but the training was missing key components. The training was live so you couldn't do any of it on your own. and each training session reviewed the easy parts of navigating. It didn't go into detail on how to actually set things up. Upon signing up - I had explained how we operate, we have two sets of employees both paid on different dates. I was told that it wouldn't involve having two accounts and that it would be easy to integrate them all together. That was definitely not the case. We were looking for a low price per month for pay, but it has costed me alot of time trying to bandaid solutions together. We were issuing cheques beforehand and it was quite a lenghtly process, but Humi has become a much longer process with all the additional adjustments and checks and balances we need to do to ensure our employees are being paid correctly. H/R: - The App is great but would be nice if admin users were notified when the app goes down or changes have been made to it that requires employees to reinstall. - The H/R side of it is great - which is my understanding (I learned after) that Humi is more HR focused. It's similar to Docusign. the only downside is that if you have a co-signor, the co-signor account stores all of these documents which can be confusing - you can't edit the default permissions for 'Employees' so you have to create your own permission set. The 'Default Employee' permissions allow you to see everyone's birthdate, etc. which is a huge breach of confidential information. You cannot openly share this information if your employees have not given consent. so you have to create your own and duplicate it all for minor adjustments Payroll: As payroll is quite new to them, they are lacking alot of simple tools and payroll best practices. - Vacation accruals are done based on a monthly accrual of entitlement (80 hours per year rather than based on % of gross earnings) which is a huge downfall. They don't track vacation accruals either so this has added an extra step for me outside of Humi. - You cannot select what deductions come off an off-cycle pay run versus a regular pay run (CRA additional tax deductions are taken off all pay runs regardless of type), typically final pays need to be done on an off cycle (which wouldn't include regular deductions such as benefits, etc). - They are limited with Pay period functions. If you have employees with different pay dates/periods they have to be on separate accounts, which means nothing talks to each other. This is an anomoly for our organization, but it's caused a huge headache when I was told it wouldn't be a problem. - Some income codes cannot be removed, even if you don't use them (makes the payroll register really long when it's not necessary), you have to add your own if the default ones don't work. For example, they have a Commission pay code - but it's taxed with the bonus tax method which is inappropriate when it's the way they are paid, so you can't edit that code, you have to create your own 'Commnission' code and set it up properly. Now you are stuck with having two commissions codes on the pay run all becasue you can't make minor adjustments to the paycode and how it works. - the EHT doesn't calculate on each payroll until you reach the threshold. As a result, I've had to continue to keep a manual spreadsheet to track EHT accurately so I can accrue for it each month. - GL Codes don't link together, I have employees who take an advance on the first pay run, So I have to issue an off-cycle each month (where i have to enter everyone's advances manually each month) and then have a separate deduction code to take it off on the second pay run. as the Income code is adding to their earnings, I now have to review their T4's at the end of the year and remove their YTD advances out. I've encountered issues with employees that i've had to take back to the technical team, employees not being able to be added to payroll, employees not being able to request time off, etc. Normal setup flaws. If you have simple payroll with all salaried employees, or employees with little to no changes each pay, Humi could be great. Working for a dealership with complex payroll needs (commissions, bonuses, advances, hourly and salary), Humi is not the answer. I love the look and the ease of use, but it just doesn't have what it should for payroll professionals. **What do you dislike about Humi by Employment Hero?** The training process is slow and too spaced out. I was looking to implement this fast but the lead time is a bit longer than it needs to be (the platform is so simple to manage) This is not a great solution for payroll - There have been bumps along the way that has set me back in my processes. Not the best platform out there if you have complex payroll needs. **What problems is Humi by Employment Hero solving and how is that benefiting you?** We stil issue manual cheques for payroll.. Direct Deposit is great, however, Humi has made payroll a longer process than what we were experiencing issuring cheques **Official Response from Stephanie Sulit:** > Hi Donna, Thanks for taking the time to share your concerns. We sincerely apologize for the frustrations you’ve encountered. Please know that your feedback is incredibly valuable to us, and has been shared with the Product team. We hear you on your frustrations with the cosigner document storage and your payroll needs. We also acknowledge the need for better communication regarding mobile app outages and updates, and we aim to do better moving forward to keep our clients informed. Thank you again for your review. Detailed feedback like yours helps us improve our product and services. ### 48. HRIS Must Have **Rating:** 4.5/5.0 stars **Reviewed by:** Gabrielle G. | Manager, Client & Office Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Humi by Employment Hero?** It has allowed us to become digital on the human resources side of the operations. It is a one stop shop for all of our documents, training and onboarding. **What do you dislike about Humi by Employment Hero?** Some functionalities are restrictive within the platform but hopeful that they continue to improve systems. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Digital storage of employee files, digital training and onboarding **Official Response from Jessica Johnston:** > Thank you for your review, Gabrielle! We’re glad Humi has helped your team digitize HR operations and streamline documents, training, and onboarding. We appreciate your feedback on platform functionalities and are continuously working to improve. Thank you for sharing your experience. ### 49. All in one Hr platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica D. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Humi by Employment Hero?** The upsides of using humi is that everything is in one place and intuitive yet customizable to your needs. Appreciate the different functions for time off, signing documents and creating tasks for admin and employees. **What do you dislike about Humi by Employment Hero?** Downside would be to be mindful of settings and adjust as you go. Some trial and error. **What problems is Humi by Employment Hero solving and how is that benefiting you?** One place hr platform **Official Response from Stephanie Sulit:** > Hey Jessica, thanks for leaving a review! Great to hear that Humi is meeting the needs of your business. -Stephanie from Humi ### 50. All in one payroll + recruitment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Humi by Employment Hero?** Managing 130 seasonal employees is much easier since we switched to Humi. Especially in recruitment - the funnels for different stages are super easy to track. Running payroll is integrated with CRA too so quite smoth. **What do you dislike about Humi by Employment Hero?** As a seasonal employer, the payroll structures for contracts aren't straight forward. Humi can't create a solution for us so we use work arounds which can be confusing. **What problems is Humi by Employment Hero solving and how is that benefiting you?** Move away from spreadsheets or other pieced together HR programs. We now have it all in one spot! **Official Response from Jessica Johnston:** > Thank you for your review! We're happy to hear that we've made recruitment and running payroll easier for your company. We appreciate your feedback about employees on contracts and we hope to improve on this experience. ## Humi by Employment Hero Discussions - [What is Humi used for?](https://www.g2.com/discussions/what-is-humi-used-for) - 1 comment - [View Humi by Employment Hero pricing details and edition comparison](https://www.g2.com/products/humi-by-employment-hero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-07+19%3A20%3A44+-0500&secure%5Bsession_id%5D=540ca58b-9a71-4357-b613-1a1a5a0acb8c&secure%5Btoken%5D=7dcbebedb9a920a0fc21979bb32a83f9ebefee504f41aacd70fb61cfa3acc960&format=llm_user) ## Humi by Employment Hero Features **Core HR** - Organization Management - Time, Attendance, and PTO - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Humi by Employment Hero Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,637 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,489 reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,201 reviews)