Lorne F.
LF
Lorne F.
COO
Events Services
Small-Business (50 or fewer emp.)
"Humi is great for HR Management"
4.5/5
What do you like best about Humi by Employment Hero?

Humi makes it easy to manage time off and all of my employees. It allows me to manage my teams a coordinate time effectively between cross-departmental organization. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Humi does lack customization options that I'm used to with other apps, which means that it may not meet the specific needs of all businesses. The interface may also not be as intuitive or user-friendly as desired, which can complicate the onboarding process. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Humi is a great one-stop repository for HR and Payroll"
5/5
What do you like best about Humi by Employment Hero?

Easy to use

Great support

Signable documentation

Configurable Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

I wish Humi would allow the admin to set the automatic log-out time Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi by Employment Hero

Hi there, thanks for your review! We're happy to hear that Humi is helping to streamline your payroll process and organize your HR documentation, and appreciate your feedback regarding admins setting the automatic log-out time. We look forward to continuing to support you and your staff!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great tool, user friendly interface"
5/5
What do you like best about Humi by Employment Hero?

Easy to use. User friendly interface. Good support. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Cost to add more modules can be expensive Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi by Employment Hero

Thank you for your review! We're so glad to hear about your positive experience with our product interface, support team, and payroll solutions. We appreciate your feedback regarding the cost for additional modules, and strive to provide solutions that provide great value for our customers. Looking forward to continuing to support your company!

Priya H.
PH
Priya H.
Deputy Executive Director
Small-Business (50 or fewer emp.)
"HUMI Review"
2/5
What do you like best about Humi by Employment Hero?

1. Ease of use.

2. User-friendly sotware Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

1. Customer Service

2. No contact number to reach. Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi by Employment Hero

Hi Priya,

Thank you for taking the time to leave a review! We’re glad to hear that you find Humi easy to use and that it’s been helping you with your time off needs.

Our Customer Experience team is dedicated to providing personalized support for our clients, and we’re sorry to hear this wasn’t your experience. We appreciate your feedback, which we’ve shared with our support team, and we look forward to better serving you in the future!

Angus M.
AM
Angus M.
Small-Business (50 or fewer emp.)
"Making Payroll Transitions EASY"
5/5
What do you like best about Humi by Employment Hero?

Humi is such a robust service and it meets all our HR needs. The platform is easy to use and also gorgeous! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

I dislike that we didn't start with Humi earlier in our business lifecycle, what were we thinking?! Review collected by and hosted on G2.com.

Response from Lian Ma of Humi by Employment Hero

Hi Angus, we're so glad to hear that Humi has made your life that much easier, from keeping track of your employees to running payroll. Thanks for your support :)

Carole S.
CS
Carole S.
Small-Business (50 or fewer emp.)
"Best Canadian HR and Payroll platform"
4.5/5
What do you like best about Humi by Employment Hero?

Humi is very easy to use. We switched from Ceridian and Rise for two years and very happy so far. The customer service is great! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

The pro-rata calculations for bi-monthly payroll salary increases or new hires are wrong. I contacted customer service and management and they have not budged. There is no integration with any of the top benefit providers. There is no integration with ETH BC. Review collected by and hosted on G2.com.

Response from Lian Ma of Humi by Employment Hero

Hi Carole, thanks for your review! We’re glad to hear that you’re happy with Humi and love our customer service.

In regards to how we prorate pay, I’ve linked a support article detailing how we calculate prorations. You’re also able to override the salary and adjust the the prorated pay amount before you process payroll, and our support team can adjust the insurable hours after payroll is processed, if necessary. I hope this information provides more clarity for you.

See how Humi by Employment Hero improved
Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Overall positive but definite room for improvement"
4/5
What do you like best about Humi by Employment Hero?

The time off module has been huge for us. And the consolidation of everyone's important information. Payroll is incredibly easy to run, even for a non-HR trained person like myself! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

The time off module is not linked to payroll, so having to manually calculate unpaid days is cumbersome. I also wish holiday calendars loaded each year automatically! Review collected by and hosted on G2.com.

Response from Lian Ma of Humi by Employment Hero

Thank you for taking the time to leave us a review! We’re dedicated to continually improving Humi and appreciate your feedback. We’re really happy to hear that our time off and payroll modules have been game changers for you. Thanks for being a valued client and we look forward to continuing to support you and your company!

Carrie F.
CF
Carrie F.
Mid-Market (51-1000 emp.)
"A great platform for your HR needs!"
5/5
What do you like best about Humi by Employment Hero?

We have used HUMI for over a year now and it has simplified many aspects of our HR processes. From onboarding to vacation management, it has streamlined more than we could have ever imagined! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

There really isn't anything we dislike. We are working towards introducing some of their other offerings into what we already utilize. An fully functional app would be great though! Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi by Employment Hero

Hi Carrie,

We're so glad to hear that Humi has been simplifying your HR processes! Thanks for your feedback regarding our app. We're also improving the web responsiveness of our platform, which means you'll be able to access many parts of Humi from a browser on your desktop, mobile, or tablet. Thanks again for your review and we look forward to continuing to work with you to help support your business! :)

Vanessa C.
VC
Vanessa C.
Small-Business (50 or fewer emp.)
"Fantastic product - wish we could use it for our US division as well"
5/5
What do you like best about Humi by Employment Hero?

Very user friendly, great UI, great customer service. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Things I don't love:

- The e-signature software for documents is a bit frustrating to use. I wish I could edit documents directly in the platform rather than re-uploading a new PDF each time. Also, it is hard to customize documents for multiple employees. Review collected by and hosted on G2.com.

Ashley S.
AS
Ashley S.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Super happy with Humi!"
5/5
What do you like best about Humi by Employment Hero?

Their product itself works great. If we do have any issues, the Humi support team is incredibly quick and responsive, providing us with the answers that we need. I have zero hesitation recommending Humi to any HR team looking for an intuitive HRIS. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Their mobile app isnt super useful and would be the only area I would say could use improvement. By no means is this is a showstopper however. Review collected by and hosted on G2.com.

Response from Lian Ma of Humi by Employment Hero

Hi Ashley, we’re so happy to hear that Humi is helping you with so many areas, and that our support team is giving you the support you need!

We hear your feedback on our mobile app. We’re continually improving our platform, including improving the web responsiveness of Humi. This means you’ll be be able to access many parts of Humi from a browser on your phone, tablet, or desktop.

Thanks for leaving us a review, and we look forward to continuing to support your company :)