Simon M.
SM
Simon M.
Executive Director
Small-Business (50 or fewer emp.)
"All-in-one, affordable HR solution"
5/5
What do you like best about Humi by Employment Hero?

Core HR functions, along with time-off management, document hubs and more, all rolled into a single place. Humi provides an easy-to-use, intuitive space for employees and management alike to handle HR -related processes. We were well supported through implementation and customer service is responsive as questions come up. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Various modules you can add on, but each comes with an additional charge, so it can get pricey if you're using all of the functions, but for a small team like ours that just needs the fundamentals, it's well-priced. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your fantastic review, Simon. We're glad Humi has been a reliable all-in-one HR solution for your team and that you've found it intuitive and well-supported. We appreciate your feedback on pricing and will keep it in mind as we continue improving. Thanks for recommending Humi!

Darren L.
DL
Darren L.
Executive Director
Small-Business (50 or fewer emp.)
"Humi Has Simplified Our Operations"
4.5/5
What do you like best about Humi by Employment Hero?

It is easy to use, intuitive interface, and has helped us keep operationally slim while growing exponentially. I use it multiple times a week and it was easy to transition from our old system to the Humi system. We switched to Humi primarily for the Time Off function and the payment system. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

I wish it were more intuitive/easier to adjust the lines of approval when a supervisor is away/on leave. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thanks for the review, Darren! We're happy to hear Humi has simplified your operations and supported your growth. We appreciate your feedback on approval workflows and will keep it in mind as we continue to improve the platform.

Verified User in Farming
UF
Verified User in Farming
Mid-Market (51-1000 emp.)
"Mobile Access Is Great, But Needs Major Improvements"
1.5/5
What do you like best about Humi by Employment Hero?

Accessable on both apple and android mobile devices Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Issues with logging in and needing an admin to reset account is password forgotten Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Humi is a good fit for small-to-mid-sized company seeking an all-in-one HR solution."
5/5
What do you like best about Humi by Employment Hero?

Humi provides a centralized system for employee records, payroll, time off, and performance management, reducing manual work and keeping everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

While Humi provides useful reports, the lack of deep customization means we sometimes have to export data and manually adjust reports to get the insights we need. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review. We're so glad Humi has helped streamline your HR processes by keeping everything in one place and reducing manual work. We appreciate your feedback on report customization — we’ll share this with our team as we continue improving. Thanks for your insights and for choosing Humi!

Jassim N.
JN
Jassim N.
Member Retention Rep
Mid-Market (51-1000 emp.)
"Clean interFace, easy UI"
3.5/5
What do you like best about Humi by Employment Hero?

It's clean to the eye, and easy to use, easy to sign in Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Could have more payroll options and reimbursement splitting options Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Easy ability to pay all Canadian employees, manage HR documentation"
5/5
What do you like best about Humi by Employment Hero?

Payroll files are really easy to work with. T4 year-end process is the simplest and easiest I've seen. No hidden fees. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

No phone support, email only. This can cause difficulties in resolving problems quickly and lead to back and forth. There is not a long delay in email response but phone would be easiest. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review! We're happy to hear that Humi has made payroll and year-end processes easier. We appreciate your feedback on support options and will keep it in mind as we continue to improve the experience.

Jamil K.
JK
Jamil K.
Controller
Mid-Market (51-1000 emp.)
"Excellent HRIS"
5/5
What do you like best about Humi by Employment Hero?

Easy to navigate. Great for employee management Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Nothing so far. Excellent so far. Would like more integrations. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review, Jamil! We're glad to hear that Humi has made employee management and time-off tracking easier for you. We appreciate your feedback on integrations—it’s on our radar as we continue to grow the platform.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Positive Experience Through & Through"
4.5/5
What do you like best about Humi by Employment Hero?

Humi's staff is so kind and accommodating, ready to help out and answer questions as quickly as possible. The platform is easy, user friendly and very intuitive. Incorporates payroll, time tracking, benefits and performance all in one place. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Only downsides have been rectified; as they've recently incorporated time tracking features that can be sync'd with payroll. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review! We're happy to hear that Humi has helped simplify your time tracking, payroll, and benefits administration — and we’re glad the recent updates have made a difference. We appreciate your support!

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Awesome upgrade for someone who doesn't know payroll"
5/5
What do you like best about Humi by Employment Hero?

Great onboarding and support from their team. We had a call to get setup, and they helped answer all my questions about how to migrate from my old system. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Nothing really, it's easy to understand and keep organized. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review! We’re so glad to hear that onboarding was smooth and that our team could support you through the transition. It’s great to know that Humi has made payroll easier to understand and manage. We’re excited to continue supporting you!

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Efficient, Accurate, and Essential for Modern Businesses"
5/5
What do you like best about Humi by Employment Hero?

I have been using HUMI for almost a year now. It is an efficient, accurate, and essential for Modern/small Businesses. This payroll platform offers intuitive dashboards and step-by-step wizards, making them accessible and easy to use even for beginners. The support team is very responsive and they make sure to get back to you the same day which is amazing!!! Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Expand the nature of payroll taxes to multi provinces. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for the review! We're glad to hear Humi has been efficient and easy to use, and that our support team has been responsive. We appreciate your feedback on multi-province payroll taxes, we have made some updates related to this and encourage you to reach out to our support team to learn more.