Nikhil Nair A.
NA
Nikhil Nair A.
Sr Reservation staff
Small-Business (50 or fewer emp.)
"Streamlined, Paperless HR Management That Simplifies Employee Data"
5/5
What do you like best about Humi by Employment Hero?

It streamlines HR operations, allowing for easier, paperless management of employee data. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Employees reported a shift in culture, loss of perks (like half-day Fridays), and poor communication following the acquisition by Employment Hero. Review collected by and hosted on G2.com.

Keren .
K
Keren .
GM People & Culture
Small-Business (50 or fewer emp.)
"Intuitive Platform That’s Effortless to Learn"
4.5/5
What do you like best about Humi by Employment Hero?

Very easy platform to pick up and learn - very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Some more access to resources once live or a consultant would help alot. Review collected by and hosted on G2.com.

Courtney R.
CR
Courtney R.
Director of HR
Mid-Market (51-1000 emp.)
"Looking for a Canadian based HRIS System..."
4/5
What do you like best about Humi by Employment Hero?

We were previously using a US based HRIS system, and since we are based in Ontario, Canada we wanted something more 'local'. Humi is relatively user friendly, and so far the transition has been pretty smooth. We use core HR every days, and then are currently working to set up the Performance Modules as well as Recruiting. Customer Service has been good for what we have needed, and the ease of integration from our old HRIS system was okay. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Humi is less intuitive than our previous HRIS system, however, I know that they are always working to improve the system as well as they do take the feedback of their users pretty seriously. Currently, our recruiting module cannot link with Indeed Hiring, although, I know they are trying to work through that as well. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thanks for your thoughtful review, Courtney! We're glad to hear the transition to Humi has been smooth and that our core HR features are helping with your daily operations. We appreciate your feedback on usability and the Indeed integration — this is a big priority for us. Thanks again for sharing your experience!

Karighan S.
KS
Karighan S.
Human Resources Coordinator
Mid-Market (51-1000 emp.)
"Employee Friendly, Admin Needs Some Work"
3.5/5
What do you like best about Humi by Employment Hero?

Our company moved from BambooHR, on the employee side of things it is pretty similar - the app is not as intensive but allows for function of time-off requests. It has been a seamless integration since we launched 2 days ago so far employees seem already adapted pretty well, the onboarding process was seamless and easy. The AI custom support was very useful in directing us to the correct guides and the team was responsive in 2-3 business days. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

There is a lot of work still to do on the admin side, it was a lot of manual work to integrate employee profile information that wasnt basic info (name, email, etc.). We have spent a lot of time and resources that could have been used elsewhere to input data. The system could use some work on what we are able to adjust specifically tailored to our company and what we use. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review, Karighan! We're glad to hear the onboarding experience was smooth and that your team has adapted quickly, especially on the employee side. It's great to know the support resources and guidance have been helpful during setup.

We appreciate your feedback on the admin experience, your insights are incredibly valuable in guiding improvements. Thanks again for sharing your experience!

Clifton B.
CB
Clifton B.
CEO
Small-Business (50 or fewer emp.)
"Great for Canadian Small Business"
5/5
What do you like best about Humi by Employment Hero?

The thing I appreciate the most about Humi is that it is a Canadian-based company. When I have questions about how to run payroll in Canada, they are usually able to answer them with the specifics of the Canadian system.

I also appreciate the flexibility of plans based on the size of my business. I have a very small business with unique payment structure but Humi was able to accommodate my needs. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

There are two things that I struggle with about Humi. First, when the payroll processing date falls on a long weekend (Monday for a Friday payday), they move the payroll processing date to the previous Friday. This means that we have to process payroll before the payroll period is over.

The second challenge is that Humi is quite complex and it can be difficult to find where to change certain settings. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review, Clifton! We're glad to hear that Humi’s Canadian focus and flexible pricing have been a good fit for your business needs.

We appreciate your feedback around payroll timing and platform navigation — these are helpful insights as we continue to improve the experience. Thanks again for sharing your thoughts and for choosing Humi to support your hiring and payroll!

Brandy J.
BJ
Brandy J.
Payroll Administrator & Employee Services
Mid-Market (51-1000 emp.)
"Excellent Payroll and HR Software"
5/5
What do you like best about Humi by Employment Hero?

Easy to use once and implementation was straight forward. The customer support services are top notch and always quick responses and problems solved immediately. The HR functions combined with the payroll has improved all processes with allowing employees and managers visibility as any time. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Payroll items can be locked in pay periods so not easy to do quick payroll deductions unless it is setup before starting payroll. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thanks for your review, Brandy! We're so glad Humi has helped improve visibility and streamlined your HR and payroll processes. We appreciate your feedback on payroll deductions — it's helpful as we continue to enhance the platform. Thanks again for your support!

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Great experience with Humi"
5/5
What do you like best about Humi by Employment Hero?

Easy transition and implementation from our previous Payroll Service. We've been with Humi for 2 years now. We've got a pretty good flow with our once a month payruns. They are pretty hands off. Our company is structured simply but I assume Humi can handle more complexity. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

There's likely features Humi offers that I'm not even aware of. For a company that deals with people's pay, I feel like they lack a bit of a human touch. Working with our Account Manager use to be through ZenDesk which I really didn't like - interacting with them was a little confusing. But now we email directly with our Account Manager so it's gotten better. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for the review! We're glad to hear your transition to Humi was smooth. It’s great to know we’re helping simplify your payroll and save costs. We appreciate your feedback on communication — we’re always working to improve and are happy to hear that you're enjoying the new experience.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy to use HRIS, some room for improvement"
3.5/5
What do you like best about Humi by Employment Hero?

Humi offers a comprehensive range of HRIS features that can meet most organizational needs, including payroll, time off tracking, performance management, and more. As part of the HR team and a daily user, I’ve found the platform to be generally intuitive and easy to work with.

We primarily rely on the employee organizational tools, which are straightforward to navigate. Onboarding new hires is a smooth experience. Setting up new accounts, uploading documents, assigning reviews, and tracking training logs is easy within the system.

One of Humi’s standout strengths is its customer service. The support team is responsive, quick to assist, and consistently helpful—making it easier to resolve issues and keep things moving. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

There is room for improvement in the performance and training modules. While the platform is easy to use, it lacks some functionality and customization options in these areas. Greater flexibility would make it easier to tailor the system to our organization’s specific development and evaluation processes. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review! We're glad to hear Humi has been easy to use and supports your team’s daily HR needs, especially onboarding and document management. We also appreciate the shoutout to our support team.

Thanks for your feedback on performance and training — we’re always working to improve, and insights like yours help shape what’s next.

Jenna S.
JS
Jenna S.
Operations Coordinator
Small-Business (50 or fewer emp.)
"Responsive team & easy to use platform"
5/5
What do you like best about Humi by Employment Hero?

The platform is very easy to use. Any issues I've had have been quickly addressed by the very responsive support team. Payroll is extremely easy to implement, and it's great having all our employee information in one place. Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Would be great to be able to terminate someone but give them limited access to Humi for a certain time in case they need to access any documents. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Hi Jenna,

Thank you for the review! We're so glad to hear that Humi has made payroll and employee management easy for your team and that our support team has been quick to respond when you’ve needed help.

We appreciate your suggestion around post-termination access for employees. That’s great feedback and we’ve shared it with our product team for consideration.

Thanks again for being a Humi user!

Bhavika J.
BJ
Bhavika J.
CoFounder and CEO
Small-Business (50 or fewer emp.)
"great tool for small businesses"
3.5/5
What do you like best about Humi by Employment Hero?

Ease of use for most things, simplified interface Review collected by and hosted on G2.com.

What do you dislike about Humi by Employment Hero?

Time tracking and payroll integration would be great as well as the ability to have different payroll cycles. We also always miss the deadline for submissions when we hit a long weekend because our payroll week doesn't allow for us to get the payroll in on the Friday before given that we also have the clinic open on Saturdays. Lastly, the stat holiday pay option is not available and always has to be done manually which is not fun. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi by Employment Hero

Thank you for your review, Bhavika. We're glad to hear Humi has helped streamline payroll administration, remittances, and T4 generation. We appreciate your feedback on integrations, payroll cycles, and stat holiday pay, and we’ll share it with our team as we continue improving. Thanks for your insights!