While their product and services are stellar, my favorite part of Humanly has to be the personable team. Their responsiveness and friendly nature makes them a joy to work with.

Their size gives their products a level of flexibility I've not experienced elsewhere, and the communication is always direct.

They're transparent, and always open to thinking outside the box. Review collected by and hosted on G2.com.

We ran into several small issues during implementation. It seemed we presented a situation they hadn't come across before.

If anything, they turned it into a positive. Not only flexing to meet the situation, but demonstrating more thorough testing capabilities to minimize glitches. It speaks to their trajectory. Review collected by and hosted on G2.com.

I have appreciated how seamlessly it schedules candidates and puts them on the calendar. Humanly is very straightforward and easy to use, I use it daily. I have found it easey to get in contact with a representative for assistance. I also felt it was helpful to have a meeting with a representative to learn how to use humanly and best practices rather than having to learn on my own. Review collected by and hosted on G2.com.

I am not an administrator (my director is in charge of changing things) so I am unsure if this already is a feature but I would appreciate if humanly had a choice to only be scheduled in half blocks so that other serivices like calendly, by hand etc. can schedule. My schedules often gets booked up from humanly interviewes and then I cannot schedule people I organically chat with until sometimes weeks later. Review collected by and hosted on G2.com.

Big fan here of the product and team, so my praise is going to be high :-)

I love how Humanly automates the initial candidate engagement, screening, and scheduling—it’s like having an extra team member dedicated to the early stages of recruiting. It saves us so much time by quickly filtering out unqualified candidates, allowing us to focus on the top talent. The integration with our ATS and calendars is seamless, and the AI-driven insights provide valuable data on our hiring patterns and areas for improvement. Plus, the customizable chat workflows allow us to create personalized, on-brand candidate experiences, which really sets us apart.

So much easier than anticipated to get things started and implemented. The Customer Success team and ENG teams were so supportive. Review collected by and hosted on G2.com.

That I didn't buy it years earlier is the only thing I dislike, honest! Review collected by and hosted on G2.com.

Their AI platform has significantly streamlined our recruitment process, with an impressively supported implementation that got us up and running quickly.

The integration with our ATS and calendaring systems automates repetitive tasks, allowing our team to focus on engaging with top-tier candidates.

The support team has been phenomenal, providing guidance every step of the way to ensure we’re fully utilizing the platform’s capabilities. Additionally, the customizable workflows and branding options ensure that the platform aligns perfectly with our company's identity. Humanly’s multi-channel candidate engagement—via chatbots, SMS, and email—has greatly enhanced our outreach and overall candidate experience.

It's now part of our day-to-day operations. Review collected by and hosted on G2.com.

Honestly, nothing. It's all been great for us. Review collected by and hosted on G2.com.

Humanly's chat functionality makes getting an application completed such a quick process for our client's candidates. Its a fun & interactive way to complete a process that most times, isn't that enjoyable to complete. Its easy to understand, & their team of experts are always quick to help out if we need any assistance. The integration is seamless, & very quck to set up! Review collected by and hosted on G2.com.

There aren't any downsides to using Humanly! Review collected by and hosted on G2.com.

I love the automated drip campaign. It is straightforward to set up campaigns. Customer Support is fantastic. My Rep is responsive and understands my business. I can call or email him anytime, and he will always respond and try to support me. I use it every day. Review collected by and hosted on G2.com.

There is a tendency to have too many features. However, once I am trained properly, that might not be an issue. Review collected by and hosted on G2.com.

They are a benefit for our clients, allowing candidates to apply quickly to their postings. Many of our clients use the ChatBot feature on a regular basis. The feature is extremely easy to configure with in our system. The support / implementation team is knowledgeable and always ready to help/assist. Review collected by and hosted on G2.com.

I, personally, don't have an downfalls with using Humanly. Review collected by and hosted on G2.com.

Humanly is able to provide us with quality candidates very quickly. Were able to provide them with specific questions that they can easily screen candidates for, and they are prompt and letting us know the status of the pipeline. Review collected by and hosted on G2.com.

I can't really think of anything that is bad about humanly. We've only had good experiences. Review collected by and hosted on G2.com.

Sourcing and using the chatbot linked inside of sourcing campaign emails to schedule and convert my candidates. Review collected by and hosted on G2.com.

I'd like to see more reporting - but that seems to be improving. The team is communicative and I feel heard as a customer. Review collected by and hosted on G2.com.

I like how easy it is to use. It weeds out candidates effectively. It works well alongside our other system. Review collected by and hosted on G2.com.

I dislike how difficult it is to filter through responses within Humanly. There have also been instances of asking incorrect questions based off responses given from candidates. Review collected by and hosted on G2.com.