--- title: Humanitru Reviews meta\_title: 'Humanitru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Humanitru works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Humanitru Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. [(8 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231558&qs=pros-and-cons#reviews) Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. [(7 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231599&qs=pros-and-cons#reviews) Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. [(4 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232135&qs=pros-and-cons#reviews) Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. [(4 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232205&qs=pros-and-cons#reviews) Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232494&qs=pros-and-cons#reviews) Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233329&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233469&qs=pros-and-cons#reviews) Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233207&qs=pros-and-cons#reviews) Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233349&qs=pros-and-cons#reviews) Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. [(2 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233297&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Humanitru ##### 1. Customer Support Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. [ See 8 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231558&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay H.") LH Lindsay H. Small-Business (50 or fewer emp.) 4.5/5 "Supportive Team, Reporting Takes Some Getting Used To" What do you like about Humanitru? I appreciate that I consistently feel supported by Humanitru, & I feel that they will answer questions when I have them. AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ##### 2. Ease of Use Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. [ See 7 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231599&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 3. Donor Management Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. [ See 4 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232135&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you like about Humanitru? The integration with MailChimp provides great cross-departmental data about our constituents. I also like the Donor Insights and Stewardship Automatio ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 4. Learning Ease Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. [ See 4 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232205&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 5. Customization Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232494&qs=pros-and-cons#reviews) See Related User Reviews ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you like about Humanitru? We switched to Humanitru about 2 years ago for our CRM at Habitat for Humanity of Champaign County. If you are looking for personalized service and i ### 5 Cons or Disadvantages of Humanitru ##### 1. Clunky Interface Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233329&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Small-Business (50 or fewer emp.) 4.5/5 "Great basic system, looking forward to updates & wish it had a few more specific functionalities" What do you dislike about Humanitru? I just mentioned Hubspot -- with Hubspot as well as every other system I've used (Salesforce, Blackbaud Raiser's Edge) you can easily tie emails to th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "It's a glorified spreadsheet" What do you dislike about Humanitru? It's always going down and the interface is not at all user friendly. ##### 2. Difficult Learning Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233469&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay H.") LH Lindsay H. Small-Business (50 or fewer emp.) 4.5/5 "Supportive Team, Reporting Takes Some Getting Used To" What do you dislike about Humanitru? The reporting features took a bit of trial and error to learn. I specifically find the need to choose what fields to show after running a report a bit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Practical Database With Super Responsive Team of Forward Thinkers" What do you dislike about Humanitru? Constituent identification is dependent on emails, which for some of our constituents is difficult, as some people do not wish to provide them, which ##### 3. Lacking Features Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233207&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you dislike about Humanitru? It's very inconvenient that certain changes to Pinecone pages require that a new link to that page be created. Our membership page has some minor mist ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you dislike about Humanitru? I would like to be able to not see information I will never use. For example - we do not use RSVP's to events - if I could toggle this off that would ##### 4. Missing Features Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233349&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you dislike about Humanitru? It's very inconvenient that certain changes to Pinecone pages require that a new link to that page be created. Our membership page has some minor mist ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you dislike about Humanitru? I would like to be able to not see information I will never use. For example - we do not use RSVP's to events - if I could toggle this off that would ##### 5. Clunky Design Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. [ See 2 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233297&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Small-Business (50 or fewer emp.) 4.5/5 "Great basic system, looking forward to updates & wish it had a few more specific functionalities" What do you dislike about Humanitru? I just mentioned Hubspot -- with Hubspot as well as every other system I've used (Salesforce, Blackbaud Raiser's Edge) you can easily tie emails to th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-friendly and intuitive!" What do you dislike about Humanitru? I dislike the way it tends to get cluttered with too much data. ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Ambassador Small-Business (50 or fewer emp.) 9/16/2024 "Wonderful Experience" 5/5 What do you like best about Humanitru? Humanitru helps us organize and build relationships with our donors. Working with them has been a thoroughly enjoyable experience. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I haven't found any dislikes. There are so many features I haven't tried yet, but I'm excited to learn how to use them. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru helps us consistently track and organize donations and donors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions") UM Verified User in Museums and Institutions Small-Business (50 or fewer emp.) 9/16/2024 "User-friendly and intuitive!" 4.5/5 What do you like best about Humanitru? I like how easy it is to pick up on. Great customer support too! Review collected by and hosted on G2.com. What do you dislike about Humanitru? I dislike the way it tends to get cluttered with too much data. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Keeping donor info all in one place, plus making it accessible to the whole team, has been really great! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![HFU T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HFU T.") HT HFU T. Small-Business (50 or fewer emp.) 5/9/2024 "Very Good Product" 5/5 What do you like best about Humanitru? We like how we can integrate our CRM with many other third party solutions we use in our nonprofit. Also they got very good customer service and very responsive team. Review collected by and hosted on G2.com. What do you dislike about Humanitru? Sometimes generating different reports out of CRM can be a bit challenging if that process can be made more user friendly that would be great. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? It helps us keep all important information about our donors in one place and easy to access. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 5/9/2024 "Humanitru for Startup Virginia" 5/5 What do you like best about Humanitru? I like how easy it is to track our fundraising constituents and leave notes and reminders for future reference and checkins. The option use tags makes data collection much easier, and I like that we can run reports for a collective overview of our donors, donations, etc. Humanitru helps us organize and stay on top of grant responsibilites throughout the year as well. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The user interface could use some work. It's very busy and not intuitive. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru is helping us organize our donations and fundraising responsibilties. We also track our grant responsibilites throughout the year with set reminders - this feature helps us stay ontop of important deadlines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 9/16/2024 "User Friendly & Helpful" 5/5 What do you like best about Humanitru? I love that the platform is user friendly and takes care of all of our business needs. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I don't have anything that I can say that I dislike. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru solved our member database problem as well as stying on top of renewal reminders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryann L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryann L.") RL Ryann L. Small-Business (50 or fewer emp.) 3/7/2024 "Their team is invested in their client's success" 5/5 What do you like best about Humanitru? Humanitru is a comprehensive and intuitive system that delivers all the insights you need to make sound decisions. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The only downside we've found is that there are a few features we are not able to customize on our own and we have to reach out for support. Their team is always really responsive, but this process just takes a little extra time to get what we need implemented. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru is a very comprehensive CRM that tracks our constituents' activities and allows us to gain insights that help us make marketing and fundraising decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 9/16/2024 "Easy to use and convenient" 5/5 What do you like best about Humanitru? I am able to easily find sign ups and download them Review collected by and hosted on G2.com. What do you dislike about Humanitru? The only issue I've ever had is some data not showing up, but thay was easily fixed. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru makes it easy for those we serve to sign up for programs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert G.") RG Robert G. Executive Director Small-Business (50 or fewer emp.) 9/16/2024 "Outstanding!" 5/5 What do you like best about Humanitru? Humanitru is extremely user friendly! Great for tracking small and large donations. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I like everything about it. The team has been very consistent with effectively communicating various fundraising features and controls within the system. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Tracking donors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stefano 'Nino' E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefano 'Nino' E.") SE Stefano 'Nino' E. Director of Development - Dallas Mid-Market (51-1000 emp.) 5/9/2024 "Great customer service" 4/5 What do you like best about Humanitru? Great customer service; quick to respond and help with any issues. "Base" model is good but better features with upgrades that can really help your business grow. Review collected by and hosted on G2.com. What do you dislike about Humanitru? Takes awhile to get comfortable using the features. It's not easily intuitive at first. Once your shown by knowledgeable staff, it's great! Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Lapsed donor recall, stewardship, also working with volunteer hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Yedda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yedda S.") YS Yedda S. Executive Director Small-Business (50 or fewer emp.) 9/16/2024 "We love working with the Humanitru Team!" 5/5 What do you like best about Humanitru? There availability to meet with us in person. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The announcements they send out have poor visibility and cannot be branded fir impact. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Streamlines all our business Review collected by and hosted on G2.com. 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