--- title: Humanitru Reviews meta\_title: 'Humanitru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Humanitru works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Humanitru Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. [(8 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231558&qs=pros-and-cons#reviews) Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. [(7 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231599&qs=pros-and-cons#reviews) Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. [(4 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232135&qs=pros-and-cons#reviews) Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. [(4 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232205&qs=pros-and-cons#reviews) Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232494&qs=pros-and-cons#reviews) Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233329&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233469&qs=pros-and-cons#reviews) Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233207&qs=pros-and-cons#reviews) Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. [(3 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233349&qs=pros-and-cons#reviews) Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. [(2 mentions)](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233297&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Humanitru ##### 1. Customer Support Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. [ See 8 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231558&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay H.") LH Lindsay H. Small-Business (50 or fewer emp.) 4.5/5 "Supportive Team, Reporting Takes Some Getting Used To" What do you like about Humanitru? I appreciate that I consistently feel supported by Humanitru, & I feel that they will answer questions when I have them. AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ##### 2. Ease of Use Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. [ See 7 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1231599&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 3. Donor Management Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. [ See 4 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232135&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you like about Humanitru? The integration with MailChimp provides great cross-departmental data about our constituents. I also like the Donor Insights and Stewardship Automatio ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 4. Learning Ease Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. [ See 4 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232205&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support" What do you like about Humanitru? The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ##### 5. Customization Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1232494&qs=pros-and-cons#reviews) See Related User Reviews ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Small-Business (50 or fewer emp.) 4.0/5 "Highly Customizable and Supportive; Setup Can Take Time" What do you like about Humanitru? Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you like about Humanitru? We switched to Humanitru about 2 years ago for our CRM at Habitat for Humanity of Champaign County. If you are looking for personalized service and i ### 5 Cons or Disadvantages of Humanitru ##### 1. Clunky Interface Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233329&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Small-Business (50 or fewer emp.) 4.5/5 "Great basic system, looking forward to updates & wish it had a few more specific functionalities" What do you dislike about Humanitru? I just mentioned Hubspot -- with Hubspot as well as every other system I've used (Salesforce, Blackbaud Raiser's Edge) you can easily tie emails to th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "It's a glorified spreadsheet" What do you dislike about Humanitru? It's always going down and the interface is not at all user friendly. ##### 2. Difficult Learning Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233469&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay H.") LH Lindsay H. Small-Business (50 or fewer emp.) 4.5/5 "Supportive Team, Reporting Takes Some Getting Used To" What do you dislike about Humanitru? The reporting features took a bit of trial and error to learn. I specifically find the need to choose what fields to show after running a report a bit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Practical Database With Super Responsive Team of Forward Thinkers" What do you dislike about Humanitru? Constituent identification is dependent on emails, which for some of our constituents is difficult, as some people do not wish to provide them, which ##### 3. Lacking Features Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233207&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you dislike about Humanitru? It's very inconvenient that certain changes to Pinecone pages require that a new link to that page be created. Our membership page has some minor mist ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you dislike about Humanitru? I would like to be able to not see information I will never use. For example - we do not use RSVP's to events - if I could toggle this off that would ##### 4. Missing Features Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. [ See 3 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233349&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Humanitru Review" What do you dislike about Humanitru? It's very inconvenient that certain changes to Pinecone pages require that a new link to that page be created. Our membership page has some minor mist ![Kim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim G.") KG Kim G. Small-Business (50 or fewer emp.) 5.0/5 "Humanitru for Habitat for Humanity and non-profits" What do you dislike about Humanitru? I would like to be able to not see information I will never use. For example - we do not use RSVP's to events - if I could toggle this off that would ##### 5. Clunky Design Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. [ See 2 mentions ](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233297&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Small-Business (50 or fewer emp.) 4.5/5 "Great basic system, looking forward to updates & wish it had a few more specific functionalities" What do you dislike about Humanitru? I just mentioned Hubspot -- with Hubspot as well as every other system I've used (Salesforce, Blackbaud Raiser's Edge) you can easily tie emails to th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-friendly and intuitive!" What do you dislike about Humanitru? I dislike the way it tends to get cluttered with too much data. ![Sarah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah H.") SH Sarah H. Development Coordinator Small-Business (50 or fewer emp.) 9/16/2024 "Some robust features, some areas for improvement" 3/5 What do you like best about Humanitru? Filtering featuers pretty rubust. I like the ability to create unlimited customizable fields that fit what you need to track. Responsive customer support is nice. Review collected by and hosted on G2.com. What do you dislike about Humanitru? There is not standardization in the system of fields - meaning if I want all my constituent names to be formated the same the system can't standardize that, I have to with entering the information. The unique idintifer for contituentes is an email address so I wish that it would flag any new constituents being added with the same email address. Also wish there spouses had an extra selection in relationships and that the system would automatically put all campagin information (gifts, contact, etc) on both spouses cards. I wish donations tracked in a different area then emails, letters, and other corrispondance. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru helps us track donations coming into the organziation, and to segment our constituentes in approriate ways for mailings, invite lists, etc. Review collected by and hosted on G2.com. Show More Response from Beth Brown of Humanitru [Editedit](https://www.g2.com/survey_responses/humanitru-review-10257970/official_response/edit) Hi Sarah, Thank you so much for your review and for sharing your detailed feedback! We're glad to hear about all the things you've found helpful, and that you've have had a positive experience with our responsive support team. We’re also listening carefully to the concerns you raised. I'm excited to share that many of the things you mentioned—like identifying duplicate email addresses, managing spouse relationships, and tracking donations in their own category—are actually things that Humanitru \*can\* do! Your Customer Success Manager has already reached out to offer a one-on-one training session to walk you through how these capabilities work, as well as providing a helpful step-by-step guide for data standardization. We're committed to making sure Humanitru serves your organization’s specific needs as smoothly as possible, so we hope to connect with you soon to ensure you’re getting the most out of the platform. Thanks again for sharing your thoughts, and we’re excited to keep supporting you and your team! Kind regards, The Humanitru Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VD Victoria D. Membership and Development Manager Small-Business (50 or fewer emp.) 11/11/2024 "Development Dream" 4/5 What do you like best about Humanitru? This CRM is a dream come true for development. Between the email nudges, insights, and stewardship it's like having a third employee. The integrations with other platforms are seamless. Very customizable. Constituent profiles are set up like a timeline, super easy to navigate. The Humanitru team is always available and quick to respond. The search bar might be the best part - you can search a name, number, address, the fragment of a name and it'll find what you're looking for. Review collected by and hosted on G2.com. What do you dislike about Humanitru? Ideal for development and uses integrations for other necessary applications. Fairly new, so additions are being introduced and improved in real-time. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? We were able to add a monthly membership option to our fundraising choices. Weekly nudges sent to you with data on constituents - almost lapsed, renewed, etc. Improved emails through MailChimp. MUCH easier and concise reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions") AM Verified User in Museums and Institutions Small-Business (50 or fewer emp.) 9/16/2024 "Great customer service, frequent updates for improved features" 4/5 What do you like best about Humanitru? The staff at Humanitru is extremely helpful in training your organization on how to use the database, customizing reports and certain functions for your organization's needs, and helping set up various integrations. Our organization uses the system every day to run reports and do mailings. Over the past several months, Humanitru has worked closely with us to clean up our data and optimize our reporting/mailing strategies. There is a lot this system is capable of doing, and it continues to grow each year. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The system is not the most intuitive, but once you learn how to use it, you will find all of the features you need. They are also constantly updating their features to make it easier to use. Having been a long-time partner, it has continued to improved since we started working with them. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru is helping us integrate all of our systems so they work together and help us steward visitors, members, and donors. It is also helping us track and clean outdated data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/16/2025 "A useful and easy to use tool." 4/5 What do you like best about Humanitru? Easy to look up constituents and group them together for a mailing merge, whether its for memberships or donations. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The dashboard tab can be hard to understand how to navigate at times when trying to filter stuff out. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? It is making it easier to connect with members and donors, for clearer communications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephanie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie W.") SW Stephanie W. Development Director Small-Business (50 or fewer emp.) 9/16/2024 "Good product, disappointing customer service" 3/5 What do you like best about Humanitru? Humanitru works well with so many products. The ability to connect to your mail accounts and quickbooks is unmatched. The stewardship automation is also really great and easy to use. Review collected by and hosted on G2.com. What do you dislike about Humanitru? The customer support is very quick to reply but lacks quality in response. A huge problem we encounter is trying to learn the products at hand. The team at Humanitru knows their product very well and is very knowledgable but their ability to explain that product and relate to their customer's is constantly disappointing. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? The quickbooks connection is huge for our account. We use this feature with every gift we enter and rely on it to balance our accounts. Review collected by and hosted on G2.com. Show More Response from Beth Brown of Humanitru [Editedit](https://www.g2.com/survey_responses/humanitru-review-10257118/official_response/edit) Hi Stephanie, Thank you so much for taking the time to leave this review. We're thrilled to hear that you're enjoying our integrations with QuickBooks, email accounts, and our stewardship automation—it's great to know those features are helping streamline your work! However, we’re truly sorry to hear that you’re unhappy with the quality of support responses you've received. While we aim to provide not just quick replies but also meaningful, clear solutions, it sounds like we’ve missed the mark in explaining certain features in a way that feels accessible. We take this feedback to heart and will be working hard to ensure our support is more helpful and aligned with your needs going forward. Your dedicated Customer Success Manager has reached out directly to address your concerns, and we’re eager to make sure you feel fully supported and confident using the platform. We truly appreciate your feedback as it helps us continue to grow and improve for all of our users. Thank you again for sharing your thoughts with us—we’re committed to making your experience with Humanitru as valuable and positive as possible! Warm regards, The Humanitru Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Todd H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd H.") TH Todd H. Executive Director Small-Business (50 or fewer emp.) 5/9/2024 "Many Great Things to Say!" 3.5/5 What do you like best about Humanitru? We appreciate the ability to search our constituents as well as ability to create new campaigns. We do use the system frequently and have had no problem getting customer support when needed. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I do wish that the integration was a bit more simplified. We had difficulty when we needed to change our membership system. And the flexibility of the payment set up system has not been ideal. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? We are a non-profit with membership levels, renewals, and collect direct donations through Humanitru. The system allows us to quickly pull reports and make action plans to maintain and recruit members and donors. Review collected by and hosted on G2.com. Show More 9/16/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Small-Business (50 or fewer emp.) 9/16/2024 "Convenient!" 4/5 What do you like best about Humanitru? Humanitru helps to streamline many processes that come with managing several volunteers, and the events that they attend. Since the website sends information directly to me email, it helps me from misisng out on important updates. While navigating the site, if things are not entirely clear, there is lots of information in the existing help center. Review collected by and hosted on G2.com. What do you dislike about Humanitru? Some menu options within Humanitru are not entirely clear or intuitive upon first using the application. This includes things like the settings option being underneath a scroll bar on the left side, as opposed to the drop-down where your profile is located. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Humanitru is helping us solve the problem of organizing events and helping our volunteers find them, and sign up for them. It is benefting us by streamlining all sign-ups to a single location. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TP Tiffany P. Small-Business (50 or fewer emp.) 3/7/2023 "Love working with Humanitru, would highly recommend!" 4.5/5 What do you like best about Humanitru? Humanitru is development software for the development professional. The folks there are incredibly supportive and speak the donor-centric language that can make or break development software use. They understand what the objectives are for those using the software. Their customer service is superb; Megan, Jody, and Kyle are fantastic to work with and incredibly responsive. They are also open to discussing what our needs are anytime, and even making revisions or fixes where possible. We consider Humanitru a valued partner in our fundraising endeavors. I would absolutely recommend this platform and their company. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I wouldn't say that I dislike this part about Humanitru, but there is a learning curve for entering and pulling information out of the system accurately and with ease. This would be the case with any software though. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? They are always willing to listen to our suggestions or spend time explaining the things we're experiencing/seeing while using the system. Being able to have the conversation with their team (developers, customer service reps, and leadership), is incredibly rare and truly beneficial for our agency/any customer. This helps us know we're speaking the same language and utilizing the product to it's fullest, and in the best ways for our constituents. Review collected by and hosted on G2.com. Show More Response from Beth Brown of Humanitru [Editedit](https://www.g2.com/survey_responses/humanitru-review-7806888/official_response/edit) Thank you for your positive review of Humanitru - it means the world to us! We're grateful to have you as a client and we appreciate your partnership in making a difference in the world. Your feedback is invaluable to us, and we're committed to using it to improve our platform and services to better serve the needs of nonprofits. Thanks again for choosing Humanitru as your partner in creating positive change. Warm regards, The Humanitru Team 5/9/2024 Current UserValidated ReviewerSource: Organic ET Emily T. Small-Business (50 or fewer emp.) 5/9/2024 "great customer service" 5/5 What do you like best about Humanitru? when i have a question I am easily able to talk to my customer service rep and get problems resolved. The affordability espeically as a small nonprofit with a tight budget helps. I like that my number of constituants is based on donor giving and not number of entries. This allows me to track students and other participants not just donors. Review collected by and hosted on G2.com. What do you dislike about Humanitru? I wish the evergreen pages could look differently both from a volunteer standpoint and event. I know that our organization uses humanitru in probably not its intended purpose but being able to adjust a few features would be nice. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? its allowing my organization to start to create tracking systems. i am really looking forward to finally be able to connect humanitru with quickbooks. i think that will help our organization a lot. prior to using humanitru our organization didnt have clear tracking capabilities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/5/2025 "User friendly" 4/5 What do you like best about Humanitru? I love all the features are curated towards nonprofit development. It's very easy to use! Customer service is fast at responding to emails. Review collected by and hosted on G2.com. What do you dislike about Humanitru? There could be more automations, and the feature for acknowledgment letters/letter templates could be easier to use. It would be great to be able send letters directly from Alpine. Review collected by and hosted on G2.com. What problems is Humanitru solving and how is that benefiting you? Fundraising CRM and to keep track of fundraising data Review collected by and hosted on G2.com. 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