--- title: Humanitru Reviews meta_title: 'Humanitru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Humanitru works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 74 scale: '5' date_modified: '2026-07-17' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Humanitru Reviews **Vendor:** Humanitru **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 74 ## About Humanitru Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible. On average, Humanitru clients achieve: - 62% growth in number of active donors - 57% growth in average donation amounts - 41% reduction in lapsed donors ## Humanitru Pros & Cons **What users like:** - Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. (8 reviews) - Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. (7 reviews) - Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. (4 reviews) - Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. (4 reviews) - Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. (3 reviews) - Donations Management (3 reviews) - Easy Integrations (3 reviews) - Functionality (3 reviews) - Fundraising (3 reviews) - Users value the **seamless integrations** of Humanitru, enhancing efficiency and personalization across various systems. (3 reviews) **What users dislike:** - Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. (3 reviews) - Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. (3 reviews) - Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. (3 reviews) - Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. (3 reviews) - Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. (2 reviews) - Complexity (2 reviews) - Email Functionality (2 reviews) - Feature Usability (2 reviews) - Inaccuracy (2 reviews) - Inefficient Reporting (2 reviews) ## Humanitru Reviews ### 1. Launching a successful nonprofit organization **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2023 **What do you like best about Humanitru?** As a novice executive director with no background in database management, I have loved having the personal support form Humanitru's staff to help me acquire the skills I need to successfully run my business. I feel like Megan and Jody are on my staff and greatly appreciate their patience in training me. **What do you dislike about Humanitru?** I wish the system would automatically save the information entered. It can be frustrating when you forget to click the save button because I am used to Google Workspace doing it for me. **What problems is Humanitru solving and how is that benefiting you?** Humanitru is helping me navigate fundraising and have a big picture of my donors. I also love how the system provides my volunteers with a QR code to track their hours. ### 2. Executive Director at Museum **Rating:** 5.0/5.0 stars **Reviewed by:** Maeve J. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Humanitru?** The best part about Humanitru is the staff! There is a very collaborative spirit between the Humanitru team and clients. Anytime I've needed technical assistance or even advice on best practices, I email Jody and hear back asap. Humanitru is also invested in learning from its clients and updating its systems to align with client needs. I have worked at two nonprofits using Humanitru, and highly recommend! **What do you dislike about Humanitru?** Like any database, there is a learning curve. Still, with even a few weeks of use, I felt pretty savvy (and I don't consider myself a particularly tech-minded person!). **What problems is Humanitru solving and how is that benefiting you?** We recently started using Humanitru to sell tickets to museum events. Until that change, we were not efficiently tracking or communicating with the hundreds of guests who attended our annual events. Now, we use Humanitru to engage with attendees and convert them to donors or repeat guests. ### 3. Good Service Expensive for Small Orgs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Humanitru?** The reporting of donations and ease of use. **What do you dislike about Humanitru?** The exorbitant fees. In some months the fee is greater than our total donations. **What problems is Humanitru solving and how is that benefiting you?** Making it possible to receive online donations ### 4. Tours **Rating:** 3.0/5.0 stars **Reviewed by:** Oliver M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Humanitru?** Booking tour times, creating new time slots is easy and intuitive. **What do you dislike about Humanitru?** Perhaps a better system for back-end maintenance across multiple users. **What problems is Humanitru solving and how is that benefiting you?** Adding timed blocks for tour times helps with our rigid schedule in a small space. ### 5. Amazing product & customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Carla K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Humanitru?** We love the live support, the ease of navigation and the responsiveness of the whole Humanitru team. **What do you dislike about Humanitru?** The only downside is that we didn't find them months ago! **What problems is Humanitru solving and how is that benefiting you?** We can now safely and securely register our families for events, manage our volunteers, analyze donor data and stay on top of our communication with stakeholders. ### 6. Customer Support is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Donita P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Humanitru?** As my title suggests, I feel like Humanitru's Customer Service is fantastic! Jody is "our person"-- he has learned our language and can train, assist, and support us because of that effort. The COO has a background with non-profits, so she "gets" what we're trying to do. They are very responsive to our ideas and help determine the easiest way to get what we need. Because we have a history with Jody, he's up to speed on our situation, which streamlines things. We merged two separate data systems into Alpine and it's SO much better! **What do you dislike about Humanitru?** This is a veiled compliment in the "dislike" section. While I don't dislike the Help Center-- I am also very grateful for the PEOPLE we get to speak with. Jody understands what I'm asking and can point me in the right direction. Only one of our current staff was here during training, so we probably aren't taking full advantage of what the system could be doing. But we're happy with what we ARE using- so that's not Humanitru's fault. **What problems is Humanitru solving and how is that benefiting you?** The team is very open to our suggestions and taking ideas to the Design Team to investigate if it can be implemented. I'm not sure anything is currently in development that we've asked for. **Official Response from Beth Brown:** > Thank you so much for sharing your feedback about Humanitru. We're delighted to hear that you've had such a positive experience with our Customer Success Team! All of us here at Humanitru take pride in seeing our nonprofit clients grow and thrive, and our Customer Success Team's goal is to help you every step of the way. Thanks again for your review and for choosing Humanitru as your data management platform. If you ever have any questions or suggestions, please don't hesitate to reach out! Best regards, The Humanitru team ### 7. One of the best, if not THE best non-profit CRM's **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Humanitru?** Humanitru is very robust, well organized and a very intuitive system. You do not need a programmer to manage the operations. The Humanitru team is awesome. **What do you dislike about Humanitru?** Creating reports needs a bit of training and practice. **What problems is Humanitru solving and how is that benefiting you?** Keeping track of donations and providing a platform for fundraising and information sharing. Our organization did not have a true datasystem prior to launch of Humanitru ### 8. Humanitru Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Humanitru?** The customer service is fabulous and personalized. Jody is incredibly responsive to questions I've had about Humanitru. **What do you dislike about Humanitru?** I don't dislike anything about it. Maybe the pledge system could be a little clearer. **What problems is Humanitru solving and how is that benefiting you?** Humanitru is helping us keep track of donor relationships and intent. ### 9. Great software, excellent customer service, would purchase again. **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Humanitru?** What I like most is the dedicated service rep that has been assigned to our account. We have a question, we know exactly who is going to respond. I also like the answers delivered in a recorded video, which walks us through each step to achieve the intended result. I also like to growth of the company and its software additions as they grow. Responsiveness is timely. **What do you dislike about Humanitru?** I do not dislike anything, but I am eager for additional features that will add to Humanitru's software. We are new, about 6 months into our relationship, and are pleased so far. **What problems is Humanitru solving and how is that benefiting you?** Efficiency. Reports are much easier to build, save and run. Humanitru's ability to segment reports, allowing us to identify very specific supporters is what excites us most. We are also very pleased with the ability to use the platform to track volunteers while giving volunteers the ability to see opportunities to serve. **Official Response from Beth Brown:** > Thank you for sharing your positive experience with our Customer Success Team! We believe that great customer service is key to helping our clients succeed, and we're proud to have a team of dedicated professionals who are committed to supporting your nonprofit organization. Your feedback is invaluable to us, and we'll continue to work hard to provide the best possible service to you and all our clients. We're grateful you've chosen Humanitru as your partner in doing good. Warm Regards, The Humanitru Team ### 10. Data management and statistical analysis for medical education research **Rating:** 5.0/5.0 stars **Reviewed by:** George N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Humanitru?** As a choral organization, we needed to transition from a spreadsheet of donations to comprehensive data system to manage contact and donor experiences. We selected Humanitru (Totem at the time) because it could be customized to our needs, reporting function is robust and intuitive, and they have a commitment to continual updating and improvement. But most important is staff responsiveness to questions and help; they are always available and efficient with their responses by text, email, or short how-to videos. We are most pleased with the recent addition of Donor Insights that helps us to focus our appeals and engagement efforts. **What do you dislike about Humanitru?** Only concern was when we started, when something was deleted, there was no warning and recovery was not convenient. They have since added a warning dialog box before deleting. I understand that a Trashcan and/or UnDelete option is on the list of improvements and upgrades. **What problems is Humanitru solving and how is that benefiting you?** Increasing our annual donations **Official Response from Beth Brown:** > Thank you so much for taking the time to share your experience. At Humanitru, we are committed to providing the best possible experience for our clients, and your feedback plays a crucial role in helping us to improve our platform. If there's ever anything we can do to improve your experience or if you have any suggestions for new features or improvements to the platform, please don't hesitate to let us know. We value your input and are always eager to hear from our clients! Best regards, The Humanitru Team ### 11. Humanitru report **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Humanitru?** It's intuitive to use and has a lot of different functions. Love how modular it is so that we can track exactly what we need. Love the daily and weekly insights and the widgets on the homepage to be able to see important updates at a simple glance. Also love how many different data points and campaigns we are able to track and report on. Exporting data is also super easy and helpful **What do you dislike about Humanitru?** Some functions are underdeveloped such as filtering on actions, but can usually still be done through exporting data. **What problems is Humanitru solving and how is that benefiting you?** Maintaining and tracking donor data and donations ### 12. We love working with Humanitru! Intuitive streamlined database & wonderful costumer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Julianne T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Humanitru?** We've been working with Humanitru for nearly four years now and we couldn't be happier! As a small nonprofit, managing donors can be quite a time-consuming feat but Humanitru has made it simple from the start. Their software is very user-friendly and customizable for the needs of your organization or company. The best part is their customer service, no matter what they are always there to help with whatever we need, providing a timely response. **What do you dislike about Humanitru?** I wouldn't say we dislike anything about Humanitru. Humanitru is a rapidly growing company that offers frequent software updates with new features. In any instances where we've run into any issues with the software that require troubleshooting, Humanitru is always quick to address any problems that arise. **What problems is Humanitru solving and how is that benefiting you?** Humanitru's software simplifies the management of our donor database, enhancing our fundraising potential. **Official Response from Beth Brown:** > Thank you so much for your wonderful review of Humanitru! We're thrilled to hear that you're finding our platform to be helpful for your organization. We truly appreciate your support and look forward to continuing to work with you to help your nonprofit achieve its goals. Best regards, The Humanitru Team ### 13. Robust system with a personal touch **Rating:** 5.0/5.0 stars **Reviewed by:** Maria G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Humanitru?** Humanitru is a very flexible system that allows you to easily adapt it to your needs. Customer support is immediate and personable **What do you dislike about Humanitru?** It would be great if it could be integrated with more platforms in particular Benevity and Blackbaud **What problems is Humanitru solving and how is that benefiting you?** Tracking donations and keeping the history of interactions with major donors ### 14. I Get To Speak To A Human! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Humanitru?** Our non-profit is in a period of huge growth, and Humanitru has helped get us to the next level. We have received extensive weekly database training with the same Customer Service representative assigned to our account. She has helped us craft the customized reports we need, and we have enjoyed working with her immensely! **What do you dislike about Humanitru?** There is nothing I dislike about Humanitru. **What problems is Humanitru solving and how is that benefiting you?** Humanitru has allowed us to register event attendees online and track their future interactions with us. We now have a complete picture of all individuals and businesses that come in contact with our nonprofit and how we interact with them. **Official Response from Beth Brown:** > We're so glad to hear that your rep from our Customer Success Team has been able to provide you and your organization with valuable support. Our team is truly dedicated to helping our clients succeed, and we're grateful for their hard work and expertise. We're committed to providing exceptional service to all of our clients, and we're honored to have you as a part of our community. Thank you for your positive review of Humanitru, and for choosing us as your partner in making a difference in the world! Sincerely, The Humanitru Team ### 15. Great insights and wonderful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Humanitru?** The customer service is excellent! I always receive a thorough response with the option to request additional assistance. I also really like the dashboard and insights functions. They are both very helpful in getting a quick picture idea of fundraising. I like how you can toggle between donors, donations, dates, etc. **What do you dislike about Humanitru?** I've had to troubleshoot a little sometimes when creating specific reports. I wish some functions were a little bit more user friendly. **What problems is Humanitru solving and how is that benefiting you?** Humanitru is helping us easily determine when we have new donors and when current donors make larger gifts from year to year. This benefits us by enabling us to curate our donor communication based on this information. **Official Response from Beth Brown:** > Thank you for sharing your positive experience with Humanitru, and for giving a shoutout to our Customer Success Team! We're thrilled that you've found our team to be a valuable resource in supporting your nonprofit organization. At Humanitru, we believe that our Customer Success Team is key to providing exceptional service to our clients, and we're proud to have them on board. Thanks again for choosing Humanitru as your partner in creating positive change, and for being a part of our community. Best regards, The Humanitru Team ### 16. Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia L. | Database Administrator for Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Humanitru?** Customer Service is phenomenal. Our migration was seamless and they set up the software to work best with our needs. **What do you dislike about Humanitru?** None I have found so far, but Humanitru is the first and only development CRM I have used. **What problems is Humanitru solving and how is that benefiting you?** The integration with other platforms helps us judge the engagement level of our donors. We can quickly find response rates and measure the success of each solicitation. ### 17. Switching our organization to the Humanitru platform was a great choice! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Humanitru?** The platform is very user-friendly, has a lot of useful integrations, offers us so many ways to track and manage our donors, and more. The transition went very well, and overall the database has checked off the majority of our department needs. Customer care and support are always just an email or phone call away! **What do you dislike about Humanitru?** There is no built-in donor research tool. New add-ons can be a bit pricey and unattainable for smaller not-for-profits. Overall the database is wonderful, but pulling reports take time to learn and perfect. **What problems is Humanitru solving and how is that benefiting you?** Humanitru helps with tracking our donor gifts, as well as our relationships and cultivation efforts. The integrations for email communication, event management, donation landing pages, and more are all easy to use and cut down on staff time. Pulling reports, tracking campaign progress and tagging various relationships a donor has with the organization are helpful tools, and user-friendly. **Official Response from Beth Brown:** > Thank you so much for sharing your experience with Humanitru! We appreciate the time you took to write a review and provide feedback. It's invaluable to us as we strive to make our platform the best it can be for nonprofits like yours. Best regards, The Humanitru team ### 18. Powerful database with room to grow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Policy | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Humanitru?** Humanitru's most significant upside is it allows you to add all your constituents to the database while only charging for "active" constituents. For organizations with decades of data, accessing all data in one location is a significant value add. Furthermore, Humanitru has similar, competitive features to other well-known CRMs like Bloomerang and Network for Good. **What do you dislike about Humanitru?** Humanitru is an up-and-coming company that works hard to support its customers. However, customization and product support could be improved. 1. Many dashboard components do not work effectively for organizations that maintain donor data for the umbrella organization and fiscal projects. 2. They do not use Zapier for integrations preferring custom integrations. The technical team is not proficient at project management and these custom integrations take much longer to implement and work effectively. **What problems is Humanitru solving and how is that benefiting you?** Humanitru allows the organization to maintain decades of constituent data in one location through an affordable plan and is responsive to customer needs, providing a primary point of contact within the company to support the client throughout the contract, a cost already included within the annual contract. This model varies from other CRM companies, such as Raiser's Edge, which are challenging to reach a live support person, charge for technical support, and litigious when you try to end a contract. **Official Response from Beth Brown:** > Thank you so much for taking the time to leave a review of Humanitru! Your feedback is incredibly valuable to us, and we take it to heart as we continue to develop and enhance the platform. I'm happy to share that we've recently restructured our integrations and onboarding process to improve accuracy and efficiency, and have also added a dedicated project manager to our engineering team. Our product development staff are also exploring new and improved dashboard functions to help organizations like yours achieve more goals and reduce frustration. Keep an eye on your monthly Humanitru Product Spotlight email newsletters to learn when those new functions will launch. If you have any further suggestions or ideas on how we can better serve nonprofits, please don't hesitate to reach out to us. We're grateful that you chose Humanitru as your data management platform, and we look forward to continuing to work with you in the future! Best regards, The Humanitru team ### 19. Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Humanitru?** The best part of Humanitru for us is the personalized customer service and the quick response time. They have made the learning process so simple. **What do you dislike about Humanitru?** The process of creating reports is a little confusing, only because there are so many options. The team is very patient in helping us create the exact reports we need. **What problems is Humanitru solving and how is that benefiting you?** Humanitru allows us to track of all of the organizational and individual contacts we make so that each member of our team has access to the information regarding calls, emails sent, etc. **Official Response from Beth Brown:** > We're grateful for your positive review of Humanitru! We strive to provide the best possible experience for our clients, and your feedback helps us to achieve that goal. We're committed to using your input to make continuous improvements to our platform and to better serve the needs of nonprofits like yours. Thanks for choosing Humanitru as your partner in making a positive impact, and for being a valued member of our community. Best regards, The Humanitru Team ### 20. Great, prompt service **Rating:** 5.0/5.0 stars **Reviewed by:** Honesty L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Humanitru?** Jody and how quick he is to respond! I love the organization and being able to have all donors in one place. **What do you dislike about Humanitru?** Sometimes there are duplicates, but mostly great. **What problems is Humanitru solving and how is that benefiting you?** Helps me set up an event easier **Official Response from Beth Brown:** > We're thrilled that you have such great things to say about your Customer Success Manager! Client service and support are priorities for all of us here at Humanitru, and it's always helpful to receive feedback that we're hitting the mark. Thanks so much for taking the time to share your experience! Best regards, The Humanitru Team ### 21. Aloha from the Battleship Missouri Memorial **Rating:** 5.0/5.0 stars **Reviewed by:** David Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Humanitru?** Humanitru delivers on ease of use and customer support. **What do you dislike about Humanitru?** Reporting from the Beyond payment system interface did not provide the account holder's name. However, Jody (my Humantru rep) was able to change the report to include the required info. Thanks, Jody! **What problems is Humanitru solving and how is that benefiting you?** User-friendly interface and efficiency of data format and reporting. **Official Response from Beth Brown:** > Thank you for sharing your positive experience with Humanitru! We're honored to be a part of your nonprofit journey and appreciate your support. Your feedback is essential to our continued success and growth, and we're committed to using it to improve our platform and services for all nonprofits. Thanks again for your trust in us and for choosing Humanitru as your partner in making a positive impact in the world. Sincerely, The Humanitru Team ### 22. EXCELLENT CUSTOMER SERVICE!! **Rating:** 5.0/5.0 stars **Reviewed by:** Corie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Humanitru?** Customer service is top-notch! Our account manager Jody is incredibly responsive and helpful! **What do you dislike about Humanitru?** Only downside is it is hard to organize sponsors by level on Evergreen. **What problems is Humanitru solving and how is that benefiting you?** Donor management- analytics are beneficial, filters make running reports simple and seamless **Official Response from Beth Brown:** > We're grateful for your positive review of Humanitru! We strive to provide the best possible experience for our clients, and your feedback helps us to achieve that goal. We're committed to using your input to make continuous improvements to our platform and to better serve the needs of nonprofits like yours. Thanks for choosing Humanitru as your partner in making a positive impact, and for being a valued member of our community. Best regards, The Humanitru Team ### 23. Jody, and the Humanitru team is great to work with! They are quick to respond and super helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** shep r. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Humanitru?** Humanitru is asy to navigate system and friendly service **What do you dislike about Humanitru?** No dislikes to be honest. The sercie is great and super helpful! **What problems is Humanitru solving and how is that benefiting you?** Housing all of our data in one space. **Official Response from Beth Brown:** > Thank you for sharing your thoughts about Humanitru! We're grateful to be a part of your mission to create positive change and we look forward to helping your organization surpass its goals. Best regards, The Humanitru Team ### 24. Easy to Use & Robust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Humanitru?** My nonprofit has been using Humanitru for two years. I joined the organization this year and Humanitru has allowed me to speed up the process of learning the donor demographics, our retention metrics, and other helpful tools to quickly get up to speed with our fundraising efforts. I've used two of the most well-known providers in the industry and Humanitru's reporting is far superior. They allow me to see so much more than just donor information in one place! The service team is fantastic, they met with me weekly to help me understand the system and get up and running. **What do you dislike about Humanitru?** Although the donation page is very clean and easy for donors to use, I would love some more flexibility in style, layout, etc. But they are always updating the system and some things I've recommended have already been implemented. **What problems is Humanitru solving and how is that benefiting you?** As mentioned above, this is the fastest I've ever been able to understand a donor base thanks to the ease of use and customer support. We're continuing to streamline processes and use more of Humanitru and we're confident they will be able to support us in our future growth. ## Humanitru Discussions - [What is Humanitru used for?](https://www.g2.com/discussions/what-is-humanitru-used-for) - 1 comment - [View Humanitru pricing details and edition comparison](https://www.g2.com/products/humanitru/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+09%3A01%3A51+-0500&secure%5Bsession_id%5D=e08a5646-fd7c-4b1a-a5ad-f89a9ecff6fa&secure%5Btoken%5D=aca67e0fbf0189c32b62152cb93a9b5daa2635cc22b3a9aa47c89df8af0be5f8&format=llm_user) ## Humanitru Integrations - [ActBlue](https://www.g2.com/products/actblue/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Alchemer Digital](https://www.g2.com/products/alchemer-digital/reviews) - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - [Centaman](https://www.g2.com/products/centaman/reviews) - [DonorSearch](https://www.g2.com/products/donorsearch/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) - [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - [Handwrytten](https://www.g2.com/products/handwrytten/reviews) - [LatitudeLearning](https://www.g2.com/products/latitudelearning/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [ROLLER Software](https://www.g2.com/products/roller-software/reviews) - [RunSignup](https://www.g2.com/products/runsignup/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [the action network](https://www.g2.com/products/the-action-network/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) - [Windfall](https://www.g2.com/products/windfall/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Humanitru Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Profiles - Document Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Engagement & Communication Tools** - Mass Messaging - Donation Pages **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Administration** - CRM Integration - Dashboards & Analytics **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Humanitru Alternatives - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (891 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (428 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)