--- title: Humanitru Reviews meta_title: 'Humanitru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Humanitru works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 74 scale: '5' date_modified: '2026-08-07' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Humanitru Reviews **Vendor:** Humanitru **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 74 ## About Humanitru Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible. On average, Humanitru clients achieve: - 62% growth in number of active donors - 57% growth in average donation amounts - 41% reduction in lapsed donors ## Humanitru Pros & Cons **What users like:** - Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. (8 reviews) - Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. (7 reviews) - Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. (4 reviews) - Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. (4 reviews) - Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. (3 reviews) - Donations Management (3 reviews) - Easy Integrations (3 reviews) - Functionality (3 reviews) - Fundraising (3 reviews) - Users value the **seamless integrations** of Humanitru, enhancing efficiency and personalization across various systems. (3 reviews) **What users dislike:** - Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. (3 reviews) - Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. (3 reviews) - Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. (3 reviews) - Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. (3 reviews) - Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. (2 reviews) - Complexity (2 reviews) - Email Functionality (2 reviews) - Feature Usability (2 reviews) - Inaccuracy (2 reviews) - Inefficient Reporting (2 reviews) ## Humanitru Reviews ### 1. Humanitru for Habitat for Humanity and non-profits **Rating:** 5.0/5.0 stars **Reviewed by:** Kim G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Humanitru?** We switched to Humanitru about 2 years ago for our CRM at Habitat for Humanity of Champaign County. If you are looking for personalized service and integration this is the way to go. Being assigned one staff person who worked directly with us made the learning curve and implementation way easier than I anticipated. Adding in volunteer hours is a game changer to have all of information in only one data-base. **What do you dislike about Humanitru?** I would like to be able to not see information I will never use. For example - we do not use RSVP's to events - if I could toggle this off that would be great. **What problems is Humanitru solving and how is that benefiting you?** Humanitru is saving time by having all of our information in one CRM. I can search one database for a potential donor to see if they have given financially, how many hours they have volunteered, events they have attended, and their ### 2. Humanitru Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Humanitru?** The integration with MailChimp provides great cross-departmental data about our constituents. I also like the Donor Insights and Stewardship Automation features. Much of the reporting is user-friendly. Finally, the ability for active members to easily register for programs and events with their email thru Evergreen via the Membership Check is a great feature. **What do you dislike about Humanitru?** It's very inconvenient that certain changes to Pinecone pages require that a new link to that page be created. Our membership page has some minor mistakes but I'm resistant to ask support to correct them because I don't want to go through the hassle of updating the link everywhere it's listed on our website, front desk, etc. I don't like that we aren't able to offer coupon code to run special promotions on memberships. That was a feature we used in our old membership software that boosted new member sales. It's also unfortunate that we can't add an option to add a donation onto a ticket purchase or membership purchase, so in our software switch we've lost up to $1,000 in donations annually from patrons who were able to donate with their ticket/membership purchase in the old software. I wish the Stewardship Automation feature didn't have a limit on sends so we could use it organization-wide. I dislike that the MailChimp integration makes it hard to deduplicate constituents that have multiple emails subscribed to the newsletter. I also don't love that the system matches constituents by email, not by ID, since our database is a bit messy with emails, this means that oftentimes a transaction gets mapped to the wrong person. Pulling event reports in Evergreen feels limited in what we're able to do. One thing with reporting that I think is missing is the ability to pull reports about relationships. Finally, having the processing fees reflected in amounts makes it really difficult for our Accounting department to reconcile. **What problems is Humanitru solving and how is that benefiting you?** We adopted Humanitru because it is a more user-friendly CRM than our previous software, and way easier to navigate for the customer than they previously experienced. ### 3. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Humanitru?** I love all the features are curated towards nonprofit development. It's very easy to use! Customer service is fast at responding to emails. **What do you dislike about Humanitru?** There could be more automations, and the feature for acknowledgment letters/letter templates could be easier to use. It would be great to be able send letters directly from Alpine. **What problems is Humanitru solving and how is that benefiting you?** Fundraising CRM and to keep track of fundraising data ## Humanitru Discussions - [What is Humanitru used for?](https://www.g2.com/discussions/what-is-humanitru-used-for) - 1 comment - [View Humanitru pricing details and edition comparison](https://www.g2.com/products/humanitru/reviews?filters%5Bsentiment_snippet%5D=1233207&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A19%3A04+-0500&secure%5Bsession_id%5D=7ef68677-db40-426f-9dbb-06bf82ac342f&secure%5Btoken%5D=68cc850b84dc0f1ad7282af7edfdc58de41ab91e38c4acf353f9039508ef7a67&format=llm_user) ## Humanitru Integrations - [ActBlue](https://www.g2.com/products/actblue/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Alchemer Digital](https://www.g2.com/products/alchemer-digital/reviews) - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - 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Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Profiles - Document Management - Membership Management - Calendar Management - Event Management - Registration Management - Contact Management - Recognition Management - Communication Management - Assignment Management - Event Scheduling - Activity Tracking - Time Tracking - Attendance Tracking **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Engagement & Communication Tools** - Mass Messaging - Donation Pages - SMS Messaging **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Administration** - CRM Integration - Dashboards & Analytics - Third-Party Integrations - Activity Dashboard **Additional Functionality** - Search/Filter - Volunteer Recruiting - Mobile Access - API - Alerts/Notifications - Document Storage - For Nonprofits - CRM - AI Copilot - Surveys & Feedback - Member Directory - Customizable Forms - Self Service Portal - Customizable Fields - Customizable Reports - Personalization - Reminders - Customizable Branding - Access Controls/Permissions - Generative AI - Reporting & Statistics - Summary Reports **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - 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