Rita D.
RD
Rita D.
Small-Business (50 or fewer emp.)
"Effortless 401k Management for Small Practices"
5/5
What do you like best about Human Interest?

I like that Human Interest allows me to work with a company that's easy to use for the 401(k) plan I provide for my employees. When I enrolled about a year ago, I found it fairly easy to do so. There weren't many technical documents complicating the situation, and I was able to enroll quickly. This ensured that my employees were able to receive 401(k) support for future retirement planning. The initial setup was really easy, it provided the best package or deal for the purpose that I needed it for, and I was able to get it done within a day, or even less. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

I haven't come across a dislike. Review collected by and hosted on G2.com.

Afton H.
AH
Afton H.
Director of Operations, Owner
Small-Business (50 or fewer emp.)
"Easy Setup, Cost is reasonable, and Smooth Payroll Integration"
4.5/5
What do you like best about Human Interest?

Easy to setup, cost is reasonable. Integrates/works with our payroll service provider Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

Did try to get us to come on board earlier than we wanted due to being a seasonable business. It's still early in our relationship and want to see how end of year goes as far as benefit to us as owners Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Straightforward, Low-Admin Tool with Smooth Fund Debiting Overall"
4.5/5
What do you like best about Human Interest?

Straightforward and minimal administration time I am on the first year. so no fee associated. would answer this question better after the free trial is done. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

Have used for a few months. Maybe one dislike is that there was confusion on fund debiting. The name shown on bank account is unheard of. and I don't think HI informed me of what the debiting name would be. So at one point I thought it was a malicious scam charge. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to Use and Manage for a Small Startup. Major plus for staff."
5/5
What do you like best about Human Interest?

As a small, growing company we were looking for something that was easy to implement, maintain, and use. Human Interest integrate with our HR provider (Rippling) and requires very little oversight. It knows when staff have started/left and files legal documentation on our behalf. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

For someone not in the HR/finance/investment wold, I feel like the messaging could be better. For lack of better words, dumb it down. I felt like I had to learn a new lexicon when talking with your reps, reviewing the website, and then onboarding staff. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Super Quick Setup, Seamless 401k Management"
4/5
What do you like best about Human Interest?

I like the seamless implementation process of Human Interest. It was super quick, taking only about two days, which wasn't administrative or time-consuming. The quick turnaround and installation were great because there wasn't a lot of manual labor, time, or attention required. Another thing I really appreciate is the great offer we received, which gives us access to this vendor for two years for free. This is really helpful for us as an early-stage tech startup since it was great not to put out too much cash upfront. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

No dislikes to share at this time Review collected by and hosted on G2.com.

Ally D.
AD
Ally D.
Co-Founder & Technology Advocate
Small-Business (50 or fewer emp.)
"Effortless 401(k) Management with Lightning-Fast Setup"
5/5
What do you like best about Human Interest?

I really like how quick and easy it was to set up a 401(k) plan with Human Interest. It gave me recommendations on industry standards such as my employer match and plan details, which was incredibly helpful. It became really easy to follow a couple of quick steps to get my employees their notifications. Plus, the automation is great—when I hire or terminate someone, everything automatically flows back and forth between our payroll provider and Human Interest. I've told others that Human Interest is easily the easiest solution I've ever set up in my history of doing system setups, and my company specializes in software implementations. That's a big testament to Human Interest. I would rate it 10 being the best. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

There is nothing, at this point we dislike about Human Interest Review collected by and hosted on G2.com.

Caleb V.
CV
Caleb V.
Owner
Small-Business (50 or fewer emp.)
"User-Friendly Portal with Quick, Easy Onboarding"
4.5/5
What do you like best about Human Interest?

Very user-friendly and simple to onboard. It only took a few calls to get us onboarded and set up on the online portal. All employees said it was very easy to set up and contribute to. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

Keep getting reminders that are not relevant Review collected by and hosted on G2.com.

Ryan K.
RK
Ryan K.
Small-Business (50 or fewer emp.)
"Seamless 401k Management with Excellent Integration"
5/5
What do you like best about Human Interest?

I like Human Interest's ease of use, both as a company 401k provider and as an employee adjusting my IRA and Roth percentage levels. It allows quick adjustments from payroll to payroll. The portal features a clean, intuitive interface, which makes navigating it simple. Additionally, the seamless integration with our payroll provider, Rippling, is very convenient for our operations. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

I do monthly reports for Accounting to reconcile the allocations by department. I'd like it if the reports were more easily sorted by job title and/or department. Review collected by and hosted on G2.com.

RB
rachelle b.
Director of Finance and Operations
Small-Business (50 or fewer emp.)
"Effortless 401(k) Setup and Ongoing Maintenance with Human Interest"
5/5
What do you like best about Human Interest?

I really appreciate how easy they make it to set up a 401k and keep it maintained over time. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

I haven’t had any negative experiences with Human Interest, and there isn’t anything about it that I dislike. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
AP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Great for Tracking, But Navigation Needs Improvement"
3.5/5
What do you like best about Human Interest?

I find it very useful that it can keep track of who has enrolled and who has rejected. The ability to manage everything at a glance, with information organized in easily readable lists, is excellent. The times I've had to call support, the issues were generally handled within a few days. I am kept up to date on any changes with empolyees. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

Whenever I navigate back from a page, it sends me all the way to the beginning instead of just going back one step. This can be quite frustrating, as I end up having to click the same buttons repeatedly. Had to call support for an issue that should never have been an issue. They didn't even know anything was wrong. Sometimes the emails can be a bit much. It would be better to send one out a day for any employees who have left the company rather than individually. Review collected by and hosted on G2.com.

Response from Kathy Yoo-Naut of Human Interest

Thank you for taking the time to share constructive feedback. I'm sorry that your issues have not been resolved promptly. We would love to speak about your situation in more detail but we are unable to identify you. For security purposes, please follow these steps: after logging in, click Support at the top of your dashboard and request for your case to be escalated in the chat.