--- title: Human Interest Reviews meta_title: 'Human Interest Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2432 reviews by the users' company size, role or industry to find out how Human Interest works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2432 scale: '5' date_modified: '2026-08-05' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Human Interest Reviews **Vendor:** Human Interest, Inc. **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,432 ## About Human Interest Human Interest is an easy way to offer a 401(k)or 403(b) that scales with your business. Our transparent pricing and customizable plans make offering a retirement benefit possible for companies of all sizes. Employers can sign up for a plan in minutes and automate essential administrative tasks with 500+ "no-touch" payroll integrations. The typical plan saves over 75 hours a year in administrative work over traditional plans.\* Our solution delivers a streamlined experience that empowers, guides, and incentivizes employees to save. Employees can get 3% cash back (for eligible savers, up to $250\*\*), and our transparent pricing helps ensure they will never be surprised by unexpected fees. Backed by award-winning support\*\*\*, Human Interest can proactively help your business take advantage of government tax credits while offering a robust retirement plan designed to help you stay competitive in your employee benefits.\*\*\*\* Footnotes: \* Human Interest internal data as of February 28, 2024. Calculations are based on customer information, including 50 hours of 401(k) administration management per year and one hour of payroll management per pay cycle at a $100 per hour rate. Actual cost savings may differ. \*\*3% cash back is available to eligible individuals making $60,000 or less in gross income and contributing at least 8% of every paycheck to an eligible Human Interest plan over a 12-month period. Must submit a claim form to claim the award. Minimum award is $100 and max is $250. Additional requirements apply. See terms and conditions at https://humaninterest.com/legal/cashback-terms/. This program is administered and offered by Human Interest Inc. Its subsidiary and registered investment adviser, Human Interest Advisors, will earn more in asset-based fees if a plan participant increases their contribution in connection with the program. \*\*\*Human Interest was awarded the "Silver Stevie Award" medal in the 2025 Stevie AwardsⓇ for "Achievement in Customer Experience." Winners were determined by the average scores of more than 170 professionals worldwide in the three-month judging process. Read more about the winning organizations: https://stevieawards.com//sales and criteria for the award here: stevieawards.com/aba/judging-awards-process. American Business Awards are registered trademarks of Stevie Awards, Inc. Stevie Awards, Inc. is not affiliated with Human Interest. This recognition is not indicative of Human Interest’s future performance. \*\*\*\* Human Interest solicited clients for G2 reviews in exchange for nominal non-cash compensation. Active solicitation and non-cash compensation will make a customer more likely to portray Human Interest favorably. Testimonials may not be representative of the experience of others and past success does not guarantee future results. From 8/25/24-3/31/25, Human Interest offered gift cards as an incentive for customers to complete G2 reviews. A higher nominal value was offered for non-anonymous testimonials. Read our full disclosures at https://humaninterest.com/disclosures/. ## Human Interest Pros & Cons **What users like:** - Users appreciate the **easy setup** of Human Interest, enabling a smooth and intuitive transition for managing retirement plans. (266 reviews) - Users appreciate the **ease of use** of Human Interest, noting its intuitive navigation and straightforward management for all. (242 reviews) - Users appreciate the **ease of 401(k) management** with Human Interest, simplifying compliance and payroll integration for employers. (166 reviews) - Users appreciate the **timely and reliable customer support** from Human Interest, enhancing their experience with the platform. (152 reviews) - Users love the **user-friendly interface** of Human Interest, making retirement planning accessible and smooth for everyone. (136 reviews) - Users appreciate the **effortless payroll integration** with Gusto, making transitions smooth and management hassle-free. (113 reviews) - Users appreciate the **easy integrations** of Human Interest, making setup and payroll processes seamless and convenient. (111 reviews) - Integrations (103 reviews) - Onboarding (95 reviews) - Setup Ease (88 reviews) **What users dislike:** - Users express frustration with **poor customer support** , citing lack of responsiveness and unresolved issues despite multiple attempts to contact. (85 reviews) - Users find it **difficult to understand** investment performances and often struggle with inconsistent communication and setup. (46 reviews) - Users are frustrated by **payroll issues** , including slow updates and unresolved errors that disrupt operations significantly. (37 reviews) - Users express frustration over **poor onboarding** , highlighting unresolved issues and lack of effective communication throughout their experience. (34 reviews) - Users experience **contribution issues** with Human Interest, facing mismatched totals and delays that complicate management. (29 reviews) - Users express concern over the **high volume of emails** received, which can be overwhelming and unnecessary. (29 reviews) - High Fees (29 reviews) - Integration Issues (29 reviews) - Limited Options (29 reviews) - Insufficient Information (24 reviews) ## Human Interest Reviews ### 1. 401k Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Human Interest?** Was very easy to set up and implement for our business. **What do you dislike about Human Interest?** They take forever to give out their quarterly statements. Over a month late. **What problems is Human Interest solving and how is that benefiting you?** Setting up 401(k) and helping with employer contribution ### 2. Approachable 401(k) experience for small businesses, can't say the same for medium to large. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Human Interest?** From a 401k user standpoint, Human Interest is very approachable. It seems to simplify the menu options and choices to maintain user confidence and usability when compared to other providers. **What do you dislike about Human Interest?** If you're company has a significant amount of employees, the interface slows down and becomes very unstable at times. This has caused issues when researching account activity. Human Interest recently removed Vanguard holdings which seems to be a step in the wrong direction. Vanguard holdings are highly regarded so this seems to be a longer term benefit for Human Interest and not the user. **What problems is Human Interest solving and how is that benefiting you?** They provide a very simple 401k solution which at this point, I am unsure if this is a good thing. **Official Response from Kathy Yoo-Naut:** > Thank you for taking the time to share constructive feedback. We're glad to hear you've found the product to be approachable and we appreciate your input on what we can improve. We are always looking to enhance our customer experience. ### 3. Flawless 401k Administration with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Karen H. | Vice President of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Human Interest?** I find the customer support amazing. The platform is easy to use, and I really feel that they truly value us as clients. The initial setup was extremely easy, and they made the transition seamless. **What do you dislike about Human Interest?** Nothing **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for 401k administration, and it helps with financial responsibility, regulation, and compliance. ### 4. Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Human Interest?** The integration with Gusto as a payroll provider is very simple to use **What do you dislike about Human Interest?** Processing times seem to take a while but don't have anything to compare to. **What problems is Human Interest solving and how is that benefiting you?** It provides an employer sponsored 401k program for my employees. ### 5. QuickBooks Payroll Integration Dealbreaker **Rating:** 4.0/5.0 stars **Reviewed by:** Dirty Dawgs T. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Human Interest?** The deal breaker for me is the fact that it integrates with Quickbooks Payroll **What do you dislike about Human Interest?** In the beginning, I disliked the employee waiting period setup. It was confusing and not clear on their end. I think they fixed it now for everyone. **What problems is Human Interest solving and how is that benefiting you?** It already solved the employee probationary period issue. Originally, they were making up their own rules contrary to IRS rules. But now it is fixed. ### 6. Super Easy to Use with Seamless HRIS Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Adam S. | Founder | CEO | COO, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Human Interest?** Super easy to use and I have used a lot of other 401(k)/403(b) services in the past. It integrated with our HRIS seamlessly and I would recommend it. **What do you dislike about Human Interest?** No complexity. Sometimetimes I wany more options especially out of a retirement service **What problems is Human Interest solving and how is that benefiting you?** 403(b) administration is easier ### 7. Urgent Dental Care **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Human Interest?** After Set Up it runs itself with little to no input for me. **What do you dislike about Human Interest?** It was a little difficult onboarding but I think that was a connection issue with your software bridge to optima our payroll company **What problems is Human Interest solving and how is that benefiting you?** Human Interest said they worked with our payroll but the software Communication between the two of them as rough. We ad to manually enter each person in. It did not grab any details from Payroll. The fix was they repaired the software to be more compatible with our payroll company. ### 8. Great customer service. Easy to set up and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine A. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Human Interest?** It was a smooth transition to Human Interest. They delivered what they said they would. I have not had to contact customer service often, because everything is working as it should, but when I did email, they were quick to respond **What do you dislike about Human Interest?** Nothing, everything has been positive and we are very pleased. **What problems is Human Interest solving and how is that benefiting you?** Human Interest is making is very easy to administor the 401K policy, and the users love how easy it is to select where they want to invest. ### 9. Seamless 401k Integration with Easy Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Theresa M. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Human Interest?** I love Human Interest for its easy-to-use system and the compliance aspect. It's great how they integrated directly with our payroll provider, Gusto, making enrollments, contribution updates, and terminations seamless while keeping us in compliance. I like the compliance features, ensuring that notifications go out in a timely manner and reporting is handled properly. The initial setup was very easy for me. **What do you dislike about Human Interest?** I would prefer if I had a direct email connection with my account rep versus having to use their message portal. **What problems is Human Interest solving and how is that benefiting you?** Human Interest integrates with Gusto, making enrollments, contribution updates, and terminations seamless while ensuring compliance and timely notifications. The system is easy to use and simplifies reporting. ### 10. Easy Payroll Integration at a Low Cost for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Umm-e-hani A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Human Interest?** easy integration to my payroll as a small business and low cost as an employer **What do you dislike about Human Interest?** the transactions sometimes aren't as clearly labeled for my accounting team **What problems is Human Interest solving and how is that benefiting you?** adding a benefit to my employees so it helps with retention ### 11. Exceptional Support, Effortless Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Anna W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Human Interest?** What I like most about Human Interest is being able to contact them by phone, email, or chat. They are always available. Since I took over the role as HR in my company with no experience, they have made the process easy to understand and stay compliant. The initial setup was very easy with Human Interest. It was easy to follow the steps online. **What do you dislike about Human Interest?** Any frustration lies within my lack of knowledge of this. **What problems is Human Interest solving and how is that benefiting you?** Human Interest educated me and got me up to speed when I was thrown into the HR role. They make processes easy to understand and help me stay compliant. ### 12. Easy to Use Automation That Streamlines the Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Human Interest?** What I like most is how easy it is to use, and how Rippling automates the process. **What do you dislike about Human Interest?** It was challenging at first to get in touch with support because of their support-bot-first approach. When I asked the support bot a question, it gave me an incorrect answer that conflicted with legal requirements. **What problems is Human Interest solving and how is that benefiting you?** All the 401k compliance - it would be a nightmare to do it on my own. ### 13. Responsive Support, But Invoice Emails Across Companies Were a Struggle **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Human Interest?** They are responsive to customer support and follow up on it **What do you dislike about Human Interest?** Customer support is not always helpful. I had a HORRIBLE experience with getting to get emails for two companies for invoices. One company would get emailed invoices and the other would not. It took 3 calls. Still not sure if I can see invoices for both companies **What problems is Human Interest solving and how is that benefiting you?** 401K, employees want this. It is easy for the employees to use. I was very surprised at the participation for both companies. Our prior Simple IRA had very poor participation. This has much better ### 14. Effortless 401K Management for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Tyreasea J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Human Interest?** I like that Human Interest allows me to set up my 401K, manage deductions, and everything from one place. I find it very intuitive and easy to navigate. It's a really easy platform for me to use as a small business owner. Additionally, I appreciate that it integrates with my QuickBooks. **What do you dislike about Human Interest?** It has been a good product for my practice. **What problems is Human Interest solving and how is that benefiting you?** With Human Interest, I can set up my 401K, deductions, and everything from one place. It's very intuitive and easy to navigate, making it an easy platform for me as a small business owner. ### 15. Affordable 401k Benefits with Seamless Payroll Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Charles J. **Reviewed Date:** December 02, 2025 **What do you like best about Human Interest?** I appreciate that Human Interest is seamlessly integrated with our payroll app, simplifying the process significantly. Once employees enroll in the 401(k) plan and make their deductions, everything is handled automatically. This automation means I only need to verify the setup through the payroll provider and our financial institution, which saves time and effort. This integration makes it incredibly easy for employees to handle their 401(k) contributions without any hassle, as everything is interconnected with their payroll deductions. From an ownership perspective, I find comfort in knowing that we are providing an affordable and efficient benefits solution for our employees, ensuring their financial well-being is taken care of. **What do you dislike about Human Interest?** I find Human Interest a bit challenging when it comes to understanding the employee's perspective or seeing exactly what they see. Even though the system is set up with parameters we've established, there are questions from employees that I can't always answer effectively. This limitation means we often have to direct our employees back to Human Interest for discussions directly. This approach might be ideal, but it restricts the variability and control we have over the support we can provide them as their employer. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to offer affordable 401(k) benefits to employees, making it seamless with payroll integration, ensuring easy management and employee care without financial strain. ### 16. Free Solution with Setup Challenges and Cash Transfer Issues **Rating:** 2.0/5.0 stars **Reviewed by:** Ben J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Human Interest?** I like that Human Interest is a free solution for a 401(k) plan. It's been easy to use so far. **What do you dislike about Human Interest?** I didn't like that when we transferred our money over, it sat in cash for almost a month, which was very problematic. We might have to file a complaint with the SEC. Also, the initial setup was pretty cumbersome. It was kind of a pain because I had to provide so much reporting manually from Guideline, so it took a lot more of my time than I thought would be necessary. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for my company's 401(k) for myself and my employees. It's a free solution. ### 17. Effortless Retirement Planning with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Danielle O. **Reviewed Date:** December 02, 2025 **What do you like best about Human Interest?** I like how Human Interest has made the process of starting my company's 401(k) retirement fund incredibly easy and less daunting, removing much of the difficulty and burden of knowledge that typically accompanies such tasks. The customer service is excellent, as it is very easy to get a hold of someone when I have questions, and they regularly check in to ensure everything is going smoothly. Additionally, the integration with Gusto is seamless, allowing me to manage my retirement fund without needing to log into multiple accounts, as everything is automatically calculated and withdrawn, adding convenience and efficiency to the process. The initial setup was handled quickly and efficiently with the assistance of their support team over the phone, which prevented any mistakes and made the process smooth and easy for me. **What do you dislike about Human Interest?** N/A **What problems is Human Interest solving and how is that benefiting you?** Human Interest simplifies starting a retirement fund, reducing the complexity and making it feel less daunting. It integrates seamlessly with Gusto, automating contributions, and removes the need for frequent account logins. ### 18. Effortless Retirement Savings with Diverse Options **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Survey Party Chief **Reviewed Date:** December 02, 2025 **What do you like best about Human Interest?** I really appreciate how Human Interest allows me to make money in different options, safely investing in various bonds and stocks without having to choose each one individually. This level of automation makes the process of managing my retirement savings much simpler and less time-consuming. I am particularly impressed with how easy it was to start using Human Interest. With just one email, I managed to set everything up and successfully rolled over my 401k from Empower. This hassle-free setup significantly eased my transition and underscores the user-friendliness of Human Interest. Overall, I am proud of my decision to use Human Interest and would highly recommend it to everyone, as it has been incredibly beneficial in preparing me for retirement. **What do you dislike about Human Interest?** I find it inconvenient that Human Interest doesn't automatically send reports by email. While I can access reports through the app, having them sent to my email would improve accessibility and convenience. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for safe retirement savings, diversifying into bonds and stocks without needing to choose myself. It simplifies investment decisions while ensuring security. ### 19. Effortless 401(k) Management with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo L. | Co-Founder & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Human Interest?** I love how Human Interest has streamlined the administration of our 401(k) plan. It automates everything from a compliance perspective, allowing us to stay compliant effortlessly while ensuring a positive experience for our employees when managing their 401(k)s. The onboarding and setup process was incredibly easy, making the transition from our previous provider smooth and successful. I appreciate how responsive and helpful the team was, providing clear instructions and guidance on what was needed from me during the transition process. This level of support was invaluable. The integration with our payroll provider, Gusto, also enhances our workflow, making it a seamless process. Overall, Human Interest provides the best opportunity for our company to maximize the benefits and opportunities available to our employees. **What do you dislike about Human Interest?** None that I know so far. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to automate compliance, providing a seamless 401(k) benefit for my employees while ensuring we remain compliant. The setup was simple and the team responsive, making the switch from another provider smooth. ### 20. Excellent Provider Switch Support, Excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Human Interest?** The helpful service when changing providers. I appreciate the way they handle everything and respond quickly. **What do you dislike about Human Interest?** I have not found any dislikes as of yet. **What problems is Human Interest solving and how is that benefiting you?** Taking care of our employees and the 401(k). ### 21. Simple, Easy to Use, and a Great Introductory Promotion **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew K. | Owner & Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Human Interest?** Simple, easy to use, great introductory promotion. **What do you dislike about Human Interest?** Virtual Plan, not as personalized service. **What problems is Human Interest solving and how is that benefiting you?** Easy Retirement Program for Employees ### 22. User-Friendly and Cost-Effective for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Faith C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Human Interest?** I like how user-friendly Human Interest is. It makes withdrawals and tracking everything easy for my nonprofit's retirement plan. I appreciate the clear design of the website which makes it easy to use. Additionally, I find the cost to be favorable. The initial setup was also very easy. **What do you dislike about Human Interest?** There isn't anything I dislike about Human Interest. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for my nonprofit's retirement plan. It makes the withdrawals easy and helps keep track of everything. ### 23. Simple, Easy to Use, and Great Support from Human Interest **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Human Interest?** Simplicity and ease, facilitated by support staff are the biggest drivers. The less time I have to spend helping employees, the better...and Human Interest does a great job of doing this. **What do you dislike about Human Interest?** I don't dislike anything too much, but if I had to pick something -- it's the number of email notifications I receive. I typically just file these emails and come back to them later, so it hasn't been a big deal. **What problems is Human Interest solving and how is that benefiting you?** Human Interest did a great job of integrating into our payroll software. ### 24. Great Customer Service That Quickly Resolves Questions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Human Interest?** The customer service is great. I am not lost on hold for hours like I was with ADP and they personally and quickly get back to me when I have questions or need help **What do you dislike about Human Interest?** It is not seamlessly integrated with my payroll company so I have to manually input information every 2 weeks for all employees enrolled in the retirement plan **What problems is Human Interest solving and how is that benefiting you?** I switched to them to get away from the massive maze of people that ADP was ### 25. Helpful 401(k) Signup Portal, but Customization and Data Import Issues Persist **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Human Interest?** The online portal and directions for completing 401K sign up **What do you dislike about Human Interest?** The platform is not as customized as we were sold. I can't adjust the notices I get- its either all or barely anything. Plus, the monthly tasks remain showing as if you haven't completed the review of eligible employees. I also dislike that our data import included data that we specifically had defined for not being imported and now it shows employees that are not and were not our employees. **What problems is Human Interest solving and how is that benefiting you?** We haven't completed the annual review yet, but that was something we were hoping was going to be better with Human Interest. We will see if that sales pitch comes through. **Official Response from Anthony Gomes:** > Thank you for sharing this feedback. I'm sorry to hear you've been facing around customizations. We would love to speak about your situation in more detail but we are unable to identify you. For security purposes, please follow these steps: after logging in, click Support at the top of your dashboard and request for your case to be escalated in the chat. ### 26. Easy Onboarding and Helpful Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Human Interest?** The onboarding process was very easy and the staff is very helpful. The staff was helpful **What do you dislike about Human Interest?** Limited communication in the moment, having to message. **What problems is Human Interest solving and how is that benefiting you?** They were helpful to answer my questions, making more affordable for premium plans ### 27. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole W. | owner and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Human Interest?** Helpful reps to help set up account! Easy to use. **What do you dislike about Human Interest?** Not applicable. No negative at this time **What problems is Human Interest solving and how is that benefiting you?** None for now ### 28. Human Interest Handles Everything So We Can Forget About It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Human Interest?** It’s great being able to just forget about things, since Human Interest handles pretty much everything. **What do you dislike about Human Interest?** Nothing to report at this point—everything has been working well so far. **What problems is Human Interest solving and how is that benefiting you?** The only “problems” I’ve had were really just questions about how to set something up, and they’ve been very quick to respond and walk me through everything. ### 29. Effortless Payroll Integration, But Auto-Enroll and Support Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** chanda h. | Payroll Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Human Interest?** It links up to our payroll so that it is effortless for me **What do you dislike about Human Interest?** The auto enroll is a huge problem customer service is a problem. Its impossible to get to a real person **What problems is Human Interest solving and how is that benefiting you?** none ### 30. Effortless Setup and Outstanding Support with Human Interest **Rating:** 5.0/5.0 stars **Reviewed by:** James E. | CFO/COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Human Interest?** Human Interest was easy to set up, launch and integrate with our existing systems. Employees love the ax free aspect of the 401k and simplicity of saving for their retirement. The account management team always available and very engaged in solving any potential issues. They jumped right reviewing and addressing our YTD reconciliation and resolved the issue very painlessly. **What do you dislike about Human Interest?** Overall, there is not much I can call out that is negative regarding HI. **What problems is Human Interest solving and how is that benefiting you?** HI is solving the retirement requirements our team needs. It provides a benefit that has a great return to our employees and was easy to implement and use. ### 31. Affordable 401K Solution with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Human Interest?** I use Human Interest for our 401K plan, and they really make setting it up and administering it easy. The cost is great for a small startup like us. I appreciate the simple and intuitive UI, and their customer service is responsive. The initial setup was very simple and easy. **What do you dislike about Human Interest?** Nothing stands out **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for our 401K plan. It makes setting up and administering 401K easy, is affordable for a small startup, has a simple and intuitive UI, and has responsive customer service. ### 32. Human Interest Delivers a Human Touch and a Great 401(k) Program **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Human Interest?** Human Interest puts the Human Touch in support. Great 401k program, refined choices for my employees. **What do you dislike about Human Interest?** I don’t inherently dislike anything about Human Interest. **What problems is Human Interest solving and how is that benefiting you?** Human Interest takes care of my company’s 401k program. It’s benefiting me by not involving me in daily tasks and chores. ### 33. Makes Offering Benefits Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Human Interest?** The company made it easy for our organization to offer benefits. **What do you dislike about Human Interest?** Finding certain reports isn’t always easy, and it can be a bit tricky at times. **What problems is Human Interest solving and how is that benefiting you?** There were no problems; we are using it for a 503. ### 34. Seemless on-boarding and employees love it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Human Interest?** Easy to use and intuitive for our team members. They have been great to work with, onboarding was easy and seamless. It feels nice as a small business to be able to provide this benefit to our team. Their customer support has been great when we have questions or need help they are quick to get us answers. **What do you dislike about Human Interest?** Always a balance of fees and ongoing cost **What problems is Human Interest solving and how is that benefiting you?** As a very small business finding company's that work with small teams to provide great benefits can be a challenge. Our team of 4 is not too small for Human Interest! Now our team is able to invest in their future and it is affordable for us as a business to implement. We can't offer a lot of benefits but this is an easy one to add on ### 35. Effortless Benefits Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nidia V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Human Interest?** I found Human Interest very easy to set up. The customer service is pretty fast, and I appreciate that I get to talk to a real person instead of automated customer care calls. I also received individualized help, which made the setup process even easier. **What do you dislike about Human Interest?** at this time I like everything about human interest **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to offer 401(k) benefits to my employees, helping with better retention. ### 36. Easy, Convenient Tool That Staff Love **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Human Interest?** It is very easy to use and convenient for staff **What do you dislike about Human Interest?** Sometimes it is hard to get ahold of admin **What problems is Human Interest solving and how is that benefiting you?** They are making it easy to provide a benefit to staff ### 37. Human Interest Provides Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Human Interest?** Every step of the way, Human Interest was responsive, kind and communicative. All our questions were answered in a timely manner. Onboarding was easy and anytime I have had a question, I have been happy with the process **What do you dislike about Human Interest?** No downsides at this time, I have been happy with my experience. **What problems is Human Interest solving and how is that benefiting you?** Provides our company with a 401k plan for our employees ### 38. Responsive Support and Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Frank M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Human Interest?** I appreciate that I can actually speak to someone on the phone with Human Interest. Everyone I have dealt with has been very responsive and helpful. The initial setup was very easy as I didn’t have to do much of anything at all, just a few phone calls. **What do you dislike about Human Interest?** Nothing **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for 401(k) management, and I appreciate being able to easily speak with someone on the phone. Everyone I've dealt with is very responsive and helpful. ### 39. Easy Onboarding with a Clean, Effective UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Human Interest?** Easy onboarding and UI is clean and effective **What do you dislike about Human Interest?** Seems to be a lot of repetitive requests around confirming employee eligibility to the plans **What problems is Human Interest solving and how is that benefiting you?** 401k needs for staff - cost effective and integrates with our payroll provider ### 40. Easy 401K Integration with Gusto, But Costs High **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Human Interest?** I really appreciate that Human Interest provides an easy solution for my employees to enjoy the benefits of a 401K program that works seamlessly with our payroll provider, Gusto. The ease of use is a significant plus, and the initial setup was very easy. **What do you dislike about Human Interest?** I think the monthly fee is a little high considering that it also takes a percentage fee on the investing. **What problems is Human Interest solving and how is that benefiting you?** Human Interest provides an easy solution for employees to enjoy 401K benefits that work seamlessly with our payroll provider. I like the ease of use and its seamless integration with Gusto. ### 41. Essential for 401k, but Slow Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Human Interest?** I like the email updates and the ease of use of Human Interest. The dashboard is helpful for seeing everything quickly, making it convenient to manage my 401k plans. **What do you dislike about Human Interest?** I was having an error with adding a team member to my account and getting him a onboarding email. it took weeks to get a hold of customer service. Around a week to fix it as well. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to meet state benefit requirements, and I like the email updates and ease of use. The dashboard helps me quickly see everything. ### 42. Easy to Use, Low-Cost Platform with Strong Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Ken D. | President, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Human Interest?** Easy to use platform, low cost, good reporting capabilities for various internal and regulatory reporting. **What do you dislike about Human Interest?** Lack of integration with our payroll platform. However, the import/export process isn't too bad **What problems is Human Interest solving and how is that benefiting you?** Providing a 401k option to our employees, which helps us recruit better qualified employees by offering retirement benefits ### 43. Hands-Off Payroll Management That Frees Up My Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Human Interest?** That I don't have to track when an employee is eligible or input changes to their deductions. It is mostly hands-off freeing me up for my other tasks. Implementation was easy. **What do you dislike about Human Interest?** While it had been waiting to hear back from a representative when I had questions, that has gotten much better. I appreciate the clear answers when I need them. The only downside was that I was unaware that employees who had been auto-enrolled would see an increase to their deductions each year. While I understand that that is in the plan docs, it would have been much better to have known about that ahead of time. I do wish there were more tools for admins to create their own reports. **What problems is Human Interest solving and how is that benefiting you?** I used to have to keep track of when an employee reached a certain earnings level and when reached, I had to manage all of the notification and enrollment as well as annual open enrollment - all of that has been eliminated with HI's program. ### 44. Effortless 403(b) Management with Human Interest **Rating:** 5.0/5.0 stars **Reviewed by:** Yolanda O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Human Interest?** I really like how Human Interest provides an easy-to-use platform to offer 403(b) benefits to employees while staying compliant with California law. The staff were easy to work with during the set-up phase, and the platform itself is easy and intuitive to use. **What do you dislike about Human Interest?** n/a **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to easily provide 403(b) benefits while staying compliant with CA law. The setup was easy and intuitive, and the staff was helpful. ### 45. Excellent Setup, Fast Support, and Helpful Automated Confirmations **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia A. | Executive Assistant to the Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Human Interest?** We are a small company, and we have found that setting up the account and communication has been excellent from the start. When we have needed support, we receive responses very quickly. The automated confirmation emails of the 401 (k) deposits are very helpful. **What do you dislike about Human Interest?** When the person that was handling the account for Solomar resigned, I struggled a little on how to remove her access and make me the primary contact. I reached out to CS and they immediately walked me through how to fix it. **What problems is Human Interest solving and how is that benefiting you?** Having Human Interest manage our 401k plan has been very helpful. As a small company, we weren't sure where to start, but they made the process very easy. Their quarterly summaries clearly summarize our portfolio, as well as the contributions, dividends, fees, etc. ### 46. Straightforward and Very Easy to Use, but the Price Jump Stings **Rating:** 3.5/5.0 stars **Reviewed by:** Van G. | Photographer, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Human Interest?** I like how straightforward everything is - very easy to understand what I'm doing, even with very limited experience using a software like this before. **What do you dislike about Human Interest?** Very disappointed in the price going from $0 to $120. **What problems is Human Interest solving and how is that benefiting you?** Helping me invest wisely so I don't go down the rabbit hole of where to invest without prior knowledge. ### 47. Could be good if their limited setup happens to align with what you want. **Rating:** 0.5/5.0 stars **Reviewed by:** Kristy D. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Human Interest?** It's pretty affordable (especially through Gusto), and the platforms are pretty easy. They have decent support/responsiveness. It's streamlined for the HR/logistics/operations folks to get staff integrated, etc. **What do you dislike about Human Interest?** Limited logistics/contribution options. I spent a LOT of time going over our goals before we signed up and then what we needed to do wasn't possible. I think as many platforms and tech get "plug and play" you're dealing with staff that aren't experts in these services. The folks who onboard you aren't experts in 401k, 403b, or ROTH laws or regulations. It's like when you go to HR Block for your taxes, those folks are hired and trained in a week to just go through the motions of their platform, they have no experience in tax law. So it was disappointing to get signed up, onboard all our staff, and then realize that they can't support what we want. I believe as an employer you can only contribute a percentage of their pay or some kind of employee match. We are offering a set dollar amount that is equal for all staff, which I was clear about many times up front, and the ONLY way their platform can do that is if we make a non-elective contribution once at the end of the year. This means we miss out on a whole year of growth potential, but also can get messy if someone leaves the company within the year and wants to transfer their retirement portfolio with us to something else, and it means I have to hold onto the funds all year which leaves room for error, for not budgeting properly, etc. So it's really a problem for us. There are considerations for compliance and specifically non-descrimination testing which I tried to get guidance on ahead to see if we were setting outselves up for success and the onboarding people didn't seem to have an understanding of that and said I can't check in with the compliance people until we are already signed up. One checked someone or with someone and told me that in our circumstance we shouldn't be subject to it but I've since talked to experts who say we will be. So overall this didn't work out for us and I'm quite disappointed. When I tried to address the issue with my contacts, they basically said you signed the plan documents so you signed up for this. While that is true, the language and options in these things isn't plain English - it's technical, complicated, and legal. People hire services like this and TPW (Third Party Administrators) in general to help navigate these things and minimize exposure/mistakes because this isn't straight forward. So I'd say they failed us in that regard. **What problems is Human Interest solving and how is that benefiting you?** It isn't. **Official Response from Kathy Yoo-Naut:** > I'm sorry that your issues have not been resolved promptly, Kristy. We know your experience is important, so we've escalated your case to ensure these problems are addressed as soon as possible. Our goal is to provide effective help, and a member of our Customer Advocacy team will be following up with you to make sure we get this right. Thank you for your feedback. ### 48. Most user friendly 401K plans for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Human Interest?** What I like the best about Human Interest is how user friendly the program is. Whether you are an admin or employee, Human Interest makes the process super easy. The implementation for Human Interest was a breeze and I felt supported throughout the process. I love that it auto enrolls staff so no one misses out on making contributions and growing their retirement fund. It easily integrates with our payroll provider (Gusto) making it essentially "hands off" and they email me after each payroll to update me with what the employee and employer contributions were so I can stay on top of it. Their customer support is outstanding and they are quick to answer questions whether you are on the admin side or the staff side. I was first introduced to Human Interest at my previous job, but loved it so much that I chose to use them for my own personal business I just opened! I will continue to use them for the foreseeable future! **What do you dislike about Human Interest?** There is not really anything I dislike about it. I truly love them! **What problems is Human Interest solving and how is that benefiting you?** They allow myself and my staff to have a retirement account. They also integrate with our payroll provider so it takes that task off my list of things to do. I don' t have to do the deductions myself each payroll. It feels very hands off. I also like that it alerts me when I need to look into something so I am not wasting time logging in when it's not neccessary. ### 49. Easy Setup and One of the Most Convenient 401k Options **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Human Interest?** Very easy to setup, one of the most convenient 401k options **What do you dislike about Human Interest?** No downsides - the UI takes some getting used to, but support is easy to reach if there are problems **What problems is Human Interest solving and how is that benefiting you?** Makes employee 401ks (and compliance) a breeze and integrates easily with Gusto ### 50. Effortless 401k Management with Seamless Payroll Integration **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | VP of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Human Interest?** I like Human Interest for its ease of use, as they take care of everything, making it a set-and-forget solution for us. They offer a good selection of funds and integrate well with our payroll provider, which makes the whole process seamless. The initial setup was super easy, and I appreciate how straightforward it was to get started. **What do you dislike about Human Interest?** Pricing can get expensive as more people join the plan. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for the administration of our company's 401k plan. It's easy to use, taking care of everything, and integrates with our payroll provider. They offer a good selection of funds, making it a set and forget solution. ## Human Interest Discussions - [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) - 1 comment, 1 upvote - [What happened to my data?](https://www.g2.com/discussions/what-happened-to-my-data) - 1 comment, 1 upvote - [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) - 2 comments, 1 upvote - [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) - 2 comments, 1 upvote - [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) - 2 comments, 1 upvote - [View Human Interest pricing details and edition comparison](https://www.g2.com/products/human-interest/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+13%3A21%3A26+-0500&secure%5Bsession_id%5D=956e9940-436e-4a64-90f3-14f37b30220f&secure%5Btoken%5D=1cdba3d3724d34d8bd951b9d54e89e83882bcb4b9d72551cce9ddfb050488837&format=llm_user) ## Human Interest Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [APS](https://www.g2.com/products/aps-aps/reviews) - [Auris](https://www.g2.com/products/geny-labs-auris/reviews) - [Auris Payroll](https://www.g2.com/products/auris-payroll/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Cirrus](https://www.g2.com/products/ecaresoft-cirrus/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - [empeon](https://www.g2.com/products/empeon/reviews) - [Fingercheck](https://www.g2.com/products/fingercheck/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [GUSTO PMS Suite](https://www.g2.com/products/gusto-pms-suite/reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Iris](https://www.g2.com/products/heyiris-ai-iris/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [isolved by PNI•HCM](https://www.g2.com/products/isolved-by-pni-hcm/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Payroll Automation](https://www.g2.com/products/payroll-automation/reviews) - [ProLiant](https://www.g2.com/products/proliant/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Viventium Software](https://www.g2.com/products/viventium-software/reviews) ## Human Interest Features **Onboarding** - Administrators - Employees **Dashboard** - Balances - Investments - Personal Information **Compliance** - IRS - Tax Benefits **Administration** - Monitoring - Reporting ## Top Human Interest Alternatives - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) - 4.5/5.0 (1,155 reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (703 reviews) - [401GO](https://www.g2.com/products/401go/reviews) - 4.8/5.0 (152 reviews)