--- title: Human Interest Reviews meta_title: 'Human Interest Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2405 reviews by the users' company size, role or industry to find out how Human Interest works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2405 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Human Interest Reviews **Vendor:** Human Interest, Inc. **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,405 ## About Human Interest Human Interest is an easy way to offer a 401(k)or 403(b) that scales with your business. Our transparent pricing and customizable plans make offering a retirement benefit possible for companies of all sizes. Employers can sign up for a plan in minutes and automate essential administrative tasks with 500+ "no-touch" payroll integrations. The typical plan saves over 75 hours a year in administrative work over traditional plans.\* Our solution delivers a streamlined experience that empowers, guides, and incentivizes employees to save. Employees can get 3% cash back (for eligible savers, up to $250\*\*), and our transparent pricing helps ensure they will never be surprised by unexpected fees. Backed by award-winning support\*\*\*, Human Interest can proactively help your business take advantage of government tax credits while offering a robust retirement plan designed to help you stay competitive in your employee benefits.\*\*\*\* Footnotes: \* Human Interest internal data as of February 28, 2024. Calculations are based on customer information, including 50 hours of 401(k) administration management per year and one hour of payroll management per pay cycle at a $100 per hour rate. Actual cost savings may differ. \*\*3% cash back is available to eligible individuals making $60,000 or less in gross income and contributing at least 8% of every paycheck to an eligible Human Interest plan over a 12-month period. Must submit a claim form to claim the award. Minimum award is $100 and max is $250. Additional requirements apply. See terms and conditions at https://humaninterest.com/legal/cashback-terms/. This program is administered and offered by Human Interest Inc. Its subsidiary and registered investment adviser, Human Interest Advisors, will earn more in asset-based fees if a plan participant increases their contribution in connection with the program. \*\*\*Human Interest was awarded the "Silver Stevie Award" medal in the 2025 Stevie AwardsⓇ for "Achievement in Customer Experience." Winners were determined by the average scores of more than 170 professionals worldwide in the three-month judging process. Read more about the winning organizations: https://stevieawards.com//sales and criteria for the award here: stevieawards.com/aba/judging-awards-process. American Business Awards are registered trademarks of Stevie Awards, Inc. Stevie Awards, Inc. is not affiliated with Human Interest. This recognition is not indicative of Human Interest’s future performance. \*\*\*\* Human Interest solicited clients for G2 reviews in exchange for nominal non-cash compensation. Active solicitation and non-cash compensation will make a customer more likely to portray Human Interest favorably. Testimonials may not be representative of the experience of others and past success does not guarantee future results. From 8/25/24-3/31/25, Human Interest offered gift cards as an incentive for customers to complete G2 reviews. A higher nominal value was offered for non-anonymous testimonials. Read our full disclosures at https://humaninterest.com/disclosures/. ## Human Interest Pros & Cons **What users like:** - Users appreciate the **easy setup** of Human Interest, ensuring a smooth transition and user-friendly experience. (266 reviews) - Users appreciate the **ease of use** of Human Interest, making retirement plan management straightforward and efficient for all. (242 reviews) - Users commend Human Interest for its **intuitive 401(k) management**, streamlining setup and payroll integration with outstanding support. (166 reviews) - Users appreciate the **timely and reliable customer support** from Human Interest, enhancing their overall experience significantly. (152 reviews) - Users appreciate the **user-friendly interface** of Human Interest, making retirement planning accessible and smooth for everyone. (136 reviews) - Users appreciate the **effortless payroll integration** with Gusto, making transitions smooth and management hassle-free. (113 reviews) - Users appreciate the **easy integrations** of Human Interest, making setup and payroll processes seamless and convenient. (111 reviews) - Integrations (103 reviews) - Onboarding (95 reviews) - Setup Ease (88 reviews) **What users dislike:** - Users are frustrated with the **poor customer support** , citing unresponsiveness and lack of follow-up on urgent issues. (85 reviews) - Users find it **difficult to understand** their investments' performance and experience challenges with communication and pay dates. (46 reviews) - Users express frustration over **payroll issues** , highlighting delays, errors in employee data, and ineffective support from Human Interest. (37 reviews) - Users express frustration with Human Interest due to **poor onboarding** and unresolved issues negatively impacting their operations. (34 reviews) - Users express concerns over **contribution issues** , including mismatched totals and delays in processing contributions. (29 reviews) - Users express concern over the **high volume of emails** received, which can be overwhelming and unnecessary. (29 reviews) - High Fees (29 reviews) - Integration Issues (29 reviews) - Limited Options (29 reviews) - Insufficient Information (24 reviews) ## Human Interest Reviews ### 1. Choose literally ANYONE else **Rating:** 0.0/5.0 stars **Reviewed by:** Kathie R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Human Interest?** I haven’t had a good experience with Human Interest. **What do you dislike about Human Interest?** I dislike that they don’t seem eager to help resolve issues when they come up, yet they are very quick to blame others for their own shortcomings. They also don’t keep good records. I signed up with them so I could offer a 401k to my employees without having to do all the work myself or micromanage the process. Money coming from the payroll provider is not applied correctly and the deductions from the payroll provider that was incorrect was mishandled. It has been a long and tedious process for someone with no experience in 401k processing When there is a problem detected by their system I’m unable to correct employee information in the system when they tell me it’s wrong, because there’s no way to select the correct options. Overall, my list of dislikes is quite long. **What problems is Human Interest solving and how is that benefiting you?** None. They make more work for me **Official Response from Anthony Gomes:** > I'm very sorry that you haven't received a response to your inquiries, Kathie. This is not the level of service we aim to provide. A member of our Customer Advocacy team will contact you directly to discuss your experience, as we're always looking to improve the customer experience. Thank you for your patience, and we are committed to improving our communication. ### 2. Effortless Integration with Rippling, Exceptional Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Human Interest?** I really appreciate how easy Human Interest is to work with. They've been very prompt in their responses, and I've yet to have any issues. I love how seamlessly it integrates with Rippling, making things really smooth. Everyone was able to change their elections whenever needed, which was ideal, and switching from a regular to a Roth was perfect. Setting it up was a breeze—just signing a couple of papers and getting everyone to sign up. The automatic enrollment feature was also great, even catching those who didn't sign up on time. The integration with Rippling, who handles our payroll, saved me the hassle of figuring out a separate 401(k) plan. It's genuinely been very easy and efficient. **What do you dislike about Human Interest?** Nothing **What problems is Human Interest solving and how is that benefiting you?** I find Human Interest makes it easy to save for retirement with a 401(k) plan and integrates seamlessly with Rippling, saving me time. Setting it up was a breeze, and they automatically enroll everyone, even those who miss the signup deadline. ### 3. Great interface and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksander M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Human Interest?** Human Interest makes retirement planning feel much simpler and more accessible than traditional providers. The platform is intuitive and transparent, and it doesn’t overwhelm you with financial jargon—everything is laid out in a way that’s easy to follow. The payroll integration is seamless, so contributions happen automatically without any manual effort. That reliability, along with the overall ease of use, really stands out. The main upsides of using Human Interest are accessibility and transparency, strong automation, solid support and compliance, and scalability as your needs grow. **What do you dislike about Human Interest?** While the platform is streamlined, sometimes the simplicity means there’s less flexibility for those who want more advanced investment customization or specialized fund choices. The focus is on automation, which is great for many, but it can feel limiting if you prefer a more hands-on role in managing your investments. Another challenge is customer support. Although generally responsive, there can be delays during peak times, and answers sometimes feel scripted rather than personalized. Downsides of using Human Interest include: -Limited Investment Options -Customer Service Response Times -Employer Costs **What problems is Human Interest solving and how is that benefiting you?** Human Interest solves the complexity, cost, and compliance challenges of offering a retirement plan by automating filings, integrating with payroll, and simplifying the process end-to-end. For me, that means less administrative burden, peace of mind on compliance, and a straightforward way for employees (and myself) to confidently build long-term savings. ### 4. Effortless 401k Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan F. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Human Interest?** I’ve found Human Interest incredibly easy to set up, which has saved me a lot of time. Their support team is great, and it makes the whole 401k process feel quick, straightforward, and effective from start to finish. I haven’t had any negative experiences so far. As someone starting a new 401k plan, I also appreciate the tax benefits, though the experience would be even better with clearer explanations around how everything works. It is also very cost competitive which was one of the primary drivers that drove us to choose Human Interest. Lastly the user interface is simple allowing for quickly switching between individual user screens and employer screens. Furthermore, the simple udpates for tasks needing to be completed are incredibly easy to follow and complete. **What do you dislike about Human Interest?** There was nothing bad. As a new 401k plan, there are tax benefits which can be somewhat confusing. Anything that can make that as clear as possible would be great. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for our 401k plans, which are easy to set up with great support, making the process quick and effective. Before Human Interest we did not have. a 401k plan. Human Interest's cost structure was compelling, which gave us ample incentive to start the plan. Immediately after starting the plan, our employees increased their contributions, further enhancing the value proposition of the plan. It has been very well received. ### 5. Seamless Retirement Solutions for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Human Interest?** I use Human Interest for providing 401K benefits to my small business. It's super easy to use, which is crucial for me as a small business owner because my time is valuable. I really appreciate that it connects seamlessly with Gusto, my payroll software, and there are no fees for this integration. The simplicity of the initial setup was impressive; I barely had to do anything, and my employees were able to register with ease. This integration takes the guesswork out of retirement benefits and makes everything seamless. **What do you dislike about Human Interest?** They mentioned they were going to start charging for their services. I will be very disappointed if they start charging because I will cancel my account with them. When I signed up, the person I spoke with said for the foreseeable future it will be free with Gusto integration and I expect them to stand by that. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest for 401(k) for my small business. It allows my employees to have retirement benefits and is super easy to use. The integration with Gusto makes everything seamless for me, saving time and eliminating the guesswork out of retirement benefits. ### 6. Headache **Rating:** 0.0/5.0 stars **Reviewed by:** Morgan B. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Human Interest?** It was great in the beginning and unfortunately their was an error made on their end that they owned up to their mistake however it cost my company over $1,000 extra, there was indeed out of pocket cost because funds were withdrawn automatically from our account. Thank you for your patience on this! You’ve got the right idea. During a recent review, we identified that some employee contributions weren't processed as they should have been. Because this was an error on our end, we’ve applied a Correction Credit to resolve it. What this means for you: No out-of-pocket cost: We’ve already moved the necessary funds into the affected employee accounts to make them whole. Since Human Interest covered the cost of this correction, there isn't a refund due to the company; instead, we used those funds to fix the discrepancy directly. We handle the paperwork: When contributions are delayed, the IRS requires a specific filing called Form 5330. This is simply a report used to document the correction. Our team is taking care of the preparation for you. Next steps: When the filing deadline approaches, we will send the completed form to you for a quick review and signature. You don’t need to take any action until then. You can find a full breakdown of the specific amounts and employees affected in the Error Correction Reports section of your Document Library on the admin dashboard. We’ve also included summaries there that you can share with your team members if they have questions about their accounts. **What do you dislike about Human Interest?** I had a few minor hiccups during setup because I was both an owner and an employee, and they needed to merge my two accounts. It took a few weeks to get everything sorted out, but once it was resolved, it worked smoothly. After that, a few additional issues came up and were only resolved after multiple calls and emails with three different departments. **What problems is Human Interest solving and how is that benefiting you?** 401K plans are required by our state ### 7. Seamless Gusto Integration with Flexible, User-Friendly Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Amod D. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Human Interest?** I absolutely appreciate the integration of Human Interest with Gusto, which makes managing employee benefits seamless and cost-effective for us. Setting up Human Interest was straightforward, thanks to the responsive support team and intuitive design. The overwhelming flexibility in choosing different retirement plans and configuring investment amounts stands out as highly beneficial. The simple and approachable interface distinguishes itself from typical financial software, providing a smoother user experience. Additionally, the discount due to our use of Gusto makes this service even more valuable. **What do you dislike about Human Interest?** I find it would be helpful if Human Interest offered more educational materials for employees unfamiliar with a 401(k) or its workings. As our team is relatively young and new to this, having those resources readily available could have been beneficial a few months ago. **What problems is Human Interest solving and how is that benefiting you?** Human Interest offers our employees retirement benefits, reducing tax burdens and boosting savings. Its integration with Gusto simplifies administration, making setup easy and efficient. The platform's design and flexible investment options enhance user experience, aiding talent attraction and retention. ### 8. Owner and Manager **Rating:** 5.0/5.0 stars **Reviewed by:** LAURIS C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about Human Interest?** I have been wanting to add the benefit of 401K for my staff, had originally been contacted by my bank on how to set it up but the process was confusing and complicated and I seem to fall thru the cracks, when I spoke with my payroll rep he recommended Human Interest and we were luckily able to stop one sign up to Human Interest. Each member of the Human Interest group seemed to care, took the time I needed to understand and proceed appropriately and then followed up. The actual installation and set up, sign up and installation went smoothly, no hassle, no complications. Each of my staff members feel comfortable as do I. **What do you dislike about Human Interest?** Most helpful was their patience and ability to make it all understandable. **What problems is Human Interest solving and how is that benefiting you?** The set up and installation. ### 9. Transparent Price, Responsive Support, But Limited Options and No Personal Relationship **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Human Interest?** Cost is fair. They are responsive to phone calls and emails. You can talk to a real US based person pretty quickly. **What do you dislike about Human Interest?** I have a few complaints. You can only make percentage based contributions and not dollar amount contributions. This was misrepresented to me during sales calls. Their backend system is limited in in its functionality. It is currently not possible for employees to take Emergency Personal Expense distributions per the Secure 2.0. It has taken them several weeks to allocate the funds received from our previous provider. They say you get a dedicated account manager, but those "dedicated" managers do not have their own email addresses. If you send an email, you could get a response from anyone in a pool of people. The dedicated account managers have very limited power to actually do anything. They really serve as middle men between the customer and other parts of Human Interest. A lot of questions are answered with statements like "let me check with the compliance team" or "I will let you know what the conversion team says". It will take several days and multiple emails to resolve anything. **What problems is Human Interest solving and how is that benefiting you?** They answer the phone and charge a fair and transparent price for their service. **Official Response from Anthony Gomes:** > Thank you for taking the time to share constructive feedback. We're glad to hear your feedback on responsiveness and support, and we appreciate your input on what we can improve. We are always looking to enhance our customer experience, so I'm passing this information on to our team. ### 10. Simplified 401k Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Loren G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Human Interest?** I like that Human Interest makes it easy for me to have a 401(k) plan for my employees. I also appreciate that they have been able to answer my questions and make the whole process simpler. They let me know about what my options are and help me pick the best option for me and my business. Additionally, the customer service person has been really helpful when I've had problems or needed to make changes, and the initial setup was very easy with helpful support. **What do you dislike about Human Interest?** There's been one time when Human Interest didn't sync perfectly with my payroll plan, so I needed to call the payroll company and make some changes. **What problems is Human Interest solving and how is that benefiting you?** I use Human Interest to easily manage a 401(k) plan for my employees. They simplify the process, help answer my questions, and guide me in choosing the best options. Their customer service is really helpful, especially when making changes. ## Human Interest Discussions - [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) - 1 comment, 1 upvote - [What happened to my data?](https://www.g2.com/discussions/what-happened-to-my-data) - 1 comment, 1 upvote - [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) - 2 comments, 1 upvote - [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) - 2 comments, 1 upvote - [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) - 2 comments, 1 upvote - [View Human Interest pricing details and edition comparison](https://www.g2.com/products/human-interest/reviews/human-interest-review-11805468?section=pricing&secure%5Bexpires_at%5D=2026-07-12+06%3A35%3A58+-0500&secure%5Bsession_id%5D=970fc058-d10a-49c5-8136-5dd97e83d748&secure%5Btoken%5D=873a89d29816469eb2963f46207d29dffb14f994a829c424c71fc6c48dc77612&format=llm_user) ## Human Interest Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [APS](https://www.g2.com/products/aps-aps/reviews) - [Auris](https://www.g2.com/products/geny-labs-auris/reviews) - [Auris Payroll](https://www.g2.com/products/auris-payroll/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Cirrus](https://www.g2.com/products/ecaresoft-cirrus/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - [empeon](https://www.g2.com/products/empeon/reviews) - [Fingercheck](https://www.g2.com/products/fingercheck/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [GUSTO PMS Suite](https://www.g2.com/products/gusto-pms-suite/reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Iris](https://www.g2.com/products/heyiris-ai-iris/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [isolved by PNI•HCM](https://www.g2.com/products/isolved-by-pni-hcm/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Payroll Automation](https://www.g2.com/products/payroll-automation/reviews) - [ProLiant](https://www.g2.com/products/proliant/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Viventium Software](https://www.g2.com/products/viventium-software/reviews) ## Human Interest Features **Onboarding** - Administrators - Employees **Dashboard** - Balances - Investments - Personal Information **Compliance** - IRS - Tax Benefits **Administration** - Monitoring - Reporting ## Top Human Interest Alternatives - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,155 reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (547 reviews) - [401GO](https://www.g2.com/products/401go/reviews) - 4.8/5.0 (151 reviews)