--- title: HUMAN Sightline Cyberfraud Defense Reviews meta_title: 'HUMAN Sightline Cyberfraud Defense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 219 reviews by the users' company size, role or industry to find out how HUMAN Sightline Cyberfraud Defense works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 219 scale: '5' date_modified: '2026-08-03' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # HUMAN Sightline Cyberfraud Defense Reviews **Vendor:** HUMAN **Category:** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation) **Average Rating:** 4.5/5.0 **Total Reviews:** 219 ## About HUMAN Sightline Cyberfraud Defense HUMAN Bot Defender was named a Leader in The Forrester Wave™: Bot Management Software, Q3 2024. HUMAN Bot Defender is a behavior-based bot management solution that protects your websites, mobile applications, and APIs from automated attacks, safeguarding your online revenue, reducing the risk of data breaches, and improving operational efficiency. Protect your website, mobile applications, and APIs from Account Takeover, Skewed Analytics, Carding, Web Scraping, Denial of Inventory. Reduce Risk From Bot Attacks Maintain your brand reputation, avoid costs associated with bad bots and increase your users’ trust by stopping bot attacks against your web applications. Protect Your Online Revenue Increase your customer loyalty, maintain your competitive edge, protect your SEO ranking and make better business decisions by detecting automated threats and blocking malicious bots. Improve Operational Efficiency Enable your team to focus on innovation and growth, and save on resource consumption by blocking unwanted bot traffic at the edge and optimizing the use and performance of your web infrastructure. ## HUMAN Sightline Cyberfraud Defense Pros & Cons **What users like:** - Users value the **friendly and responsive support** from HUMAN, enhancing their overall experience with the platform. (32 reviews) - Users appreciate the **24/7 bot protection** and customizable solutions of HUMAN Sightline, ensuring robust security for complex environments. (21 reviews) - Users value the **accurate bot detection** of HUMAN Sightline, effectively managing and differentiating between human and bot traffic. (20 reviews) - Users value the **effective protection against cyberfraud** and seamless access for legitimate users during implementation. (19 reviews) - Users appreciate the **effective bot detection and account takeover protection** provided by HUMAN, ensuring a secure experience. (14 reviews) - Dashboard Usability (13 reviews) - Users praise the **ease of use** of HUMAN Sightline, appreciating its simple installation and valuable insights. (13 reviews) - Implementation Ease (12 reviews) - Customization (11 reviews) - Efficiency (8 reviews) **What users dislike:** - Users find the **complexity of rule management** burdensome, leading to unclear traffic blocking and manual oversight requirements. (9 reviews) - Users find the **complex setup** of HUMAN Sightline Cyberfraud Defense challenging, impacting ease of use and efficiency. (9 reviews) - Users face issues with **ineffective blocking** , leading to delays in identifying and stopping malicious traffic. (7 reviews) - Users often face **frustrating CAPTCHA issues** , including double challenges and misidentification as bots during usage. (6 reviews) - Users experience **performance issues** such as slow data processing and delays in rule development, impacting overall efficiency. (6 reviews) - Users experience **detection issues** with limited visibility into reasons for blocks and slow response to new cases. (5 reviews) - Dashboard Performance (4 reviews) - Users find the **cost of HUMAN Bot Defender** to be high, but often justified by its effectiveness against bot traffic. (4 reviews) - Users experience **inaccuracy in bot detection** , leading to false positives and challenges in configuring effective security rules. (4 reviews) - Integration Issues (3 reviews) ## HUMAN Sightline Cyberfraud Defense Reviews ### 1. Set it and forget it - it just works! **Rating:** 4.5/5.0 stars **Reviewed by:** Matt C. | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Very few false positives. Easy to integrate with our CDN. Responsive support channels (slack/email). When we are seeing anomalous behavior on our site, they are able to target and block just the bad traffic with almost surgical precision while leaving customer traffic unaffected. Easy to add custom Access Control rules when the list of Known Bots is not enough, however they do a great job of keeping the Known Bots list up to date. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Backend admin page can be slow at times. On the rare occasion we have a customer reach out to us due to BotDefender blocking them, it would be nice if there were more details available about why the block is happening so we can more quickly assist the customer. If we have to reach out to PX about a block it just slows the entire process down. Would be nice to see streaming log support so we could begin to build our own reports/etc to integrate with our other tools. Custom access control rules could also benefit from the ability to add a comment so we can track who added a rule and why. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Protecting legacy web applications from evolving threats. Implementing BotDefender at the edge (CDN) vs origin is a big win for us and our customers. We have also seen much less price scraping across our site. ### 2. Perimeter X has been one of the best & responsive partners I've ever worked with inside of MarTech. **Rating:** 4.5/5.0 stars **Reviewed by:** Kalen D. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** I like the slack channel and ease of support. I've only worked with one other company (ObservePoint) using slack channeling like this with their clients. It has made my job much easier, seamless and easygoing to have that support like that. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I'd say the tool itself - could use some work. I don't know if they have personalized experiences based on logins or what not - but once I had trouble finding a report I wanted, and support sent me a screenshot of a whole different UI. The UI itself seems like it could use some improvements navigationally and aesthetically to be more intuitive for non-familiar users. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** If you need a good bot defender that can get the job done while offering first-class support - Perimeter X is a good solution. They have a great support team that offers transparency and extended support. Their tool is very effective as a standalone bot filtration solution with top-notch support. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We've been tuning things to block both malicious and unknown bots. It has helped balance and normalize a more accurate depiction of our bounce rates in our web analytics tools and also has continued to work - which has put my team at ease. I also wish that the adobe analytics + perimeter X integration was a bit more seamless and not requiring dev to insert snippets of code instead of a direct api integration of some sort is all. ### 3. Excellent support for an excellent product **Rating:** 4.5/5.0 stars **Reviewed by:** Andy C. | Manager of Site Reliability Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** * Does a great job of rejecting bot traffic with only rare instances of false positives (important for eCommerce) * Directly integrates with Fastly; no need to have any extra hop in the request path * The dashboard allows us to dive into an investigation without help from support. * Quick access to support via a shared Slack channel **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The Fastly integration is complex. It requires more than an ideal amount of time and effort to upgrade to a new version of the PX Enforcer. There is a script to do the upgrade, but I would much rather swap out Fastly snippets in order to upgrade the PX Enforcer. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** * Mitigating security threats (ATO, etc.) * Protect pricing information from scraping * Lowering bad bots' impact on our origin servers ### 4. my experience for PX is great, it gives me a better sleeping during the night **Rating:** 4.5/5.0 stars **Reviewed by:** Wai Hang T. | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The CF worker solution is super easy to setup, the dashboard is very informative (can be slow sometime though), and the customer support team (especially Yarra). **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes the customer agent has no context about the setup so I need to remind them again Sometimes attacker got passed and we need to feed it back to PX so they can adjust. Not really a big problem as I see this is being improved over time. Lack of the ability to set up alert/notification from the dashboard in case of an attack or mis-configuration **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** PX helps us to reduce the number of ATP and credential stuffing, we also use it for DDOS protection (when CF is not working) and stop people from brute-forcing voucher codes and abuse referral program ### 5. PerimeterX Bot Defender has been very useful for us **Rating:** 4.5/5.0 stars **Reviewed by:** Juan S. | Manager, Infrastructure Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** It is effective in stopping DoS and DDoS attacks on our production websites. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** It takes time to implement, especially if you have many behaviors for your CDN. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It has saved us many times already from DoS and DDoS attacks by not only detecting the attacks but also mitigating them automatically. ### 6. Well rounded bot prevention tool with fantastic support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** * Fast efficient support available throughout the week and working hours. * Iterates fast and cares about feedback. * Low volume of false positives for core product. * Account managers that care and take time to get to know your business. * Various deployment methods. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** * Some of the features may not be as fully developed as they first appear, eg some reporting API's. This is only apparent in reporting API's. * As with most products of this nature it can be a bit of a black box as to how the product works which can cause friction if and when customers are blocked. * You need to get into the dirt to really make the most of it. Not particularly a criticism but more a reality check. Eg log forwarders and infrastructure as code methodologies. * first party reporting dashboards can be slow and require you to setup your own internal. However this is of benefit if you take the time to properly measure your business need. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** Be prepared to dedicate time to getting bot protection right. There are many deployment methods and considerations that impact your end users experience, so it's worth spending the time to get it right upfront. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Core bot protection toolkit protecting our unique data set. The tool works well in preventing the vast majority of bots and where it permits access it generally adapts within minutes to block malicious attackers. If it doesn't support are more than helpful to resolve issues. ### 7. Easy Attack Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** PerimeterX (PX) is great at blocking attacks. We are a very large e-commerce platform, under constant attack. Everything from account takeovers, to credit card fraud. PX has blocked attacks that could have ended our company. I also love their support. We have a shared slack channel. If I were to ask a question there right now, at 10pm, I'd instantly have help from their team. It makes me feel good knowing that if an attack happens at any time of day, that I can get help. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Their dashboard could use some work. Granted, we don't use it that much. And I don't think many people do. But, I'd like to see improvements there. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** Great product, but it's not a panacea. Attacks evolve, and you need to stay on top of it. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We are a large e-commerce site. We are under constant attack They help us detect and block attacks every day. It amounts to tens of millions of dollars saved in fraud. ### 8. Outstanding cybersolution! Mitigates a lot of cyberattacks everyday. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The effectivity considering the time to detect and start to block malicious activities and the great accuracy of the solution. The usability is very good. It´s easy and fast to configure policies and investigate incidents. The customer support is always present and proactive, identifying gaps, suggesting improovments and bringing ideas to increase the security and maturity of the client. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** There is a few-minutes delay on the dashboard. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** A BOT Defense solution is mandatory nowadays and PerimeterX Bot Defender fitted **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We are preventing a lot of account takeover attacks, product/price scraping and arbitrary denial of inventory. In general, the stability of the the applications got better and the customer data analytics are more reliable. ### 9. PerimeterX provided an effective solution with helpful documentation and expedient support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The clean API and helpful documentation enabled a relatively straightforward integration. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** It is difficult to understand why some requests are blocked by the PerimeterX bot but not others **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** PerimeterX enables us to filter out requests from bots scraping our website, saving us a significant amount of money. ### 10. PerimeterX Bot Defender Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** There are many pros to the bot defender. The two main benefits that I have found from boot defender are: - Preventing Abuse - Protecting Data If your organization has external facing data that needs protection, PerimeterX makes sure that unwanted crawlers are unable to scrap your website. For preventing abuse, many organizations face large scale brute force attacks that can result in customers having their credentials and PII compromised. By leveraging PerimeterX's bot defender, brute force attackers are unable to successful perform attacks. Additionally, PerimeterX also has proprietary technology that is above the regular industry standards of hCaptcha & reCAPTCHA. This means that there aren't many bots that solve the challenge that PerimeterX offers. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Originally, the issue with the bot defender was that baseline metrics & http responses were not properly displayed to the bot defender. Bot defender would just block the traffic, but not know the actual outcome of the request being made. After making updates, bot defender know properly consumes the http request statuses. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Biggest problem being solved is that we are stopping brute force attackers from compromising customer credentials and leaking PII on the deepweb. We have seen over 75% decrease in account takeovers since implementing bot defender. ### 11. Great product, EXCEPTIONAL customer service and support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Most Helpful: - once you're in admin > policies > classification >known bots and crawlers , it is very easy to see what bots are impacting your site and easily manage them - see trends and insights from a glance on the dashboard - the team is incredible! so responsive, offers options when available, and always will follow up to ensure the request is handled appropriately and needs are met every time! - email alerts when new bots are identified - Milad and the whole support team for always going above and beyond! **What do you dislike about HUMAN Sightline Cyberfraud Defense?** - it could be easier to navigate to the admin>policies page > access control > known bots and crawlers to get to the areas that need to be navigated to make the decisions - sometimes users may second guess if something is whitelisted or not since it isn't abundantly clear (in the managed section below). - i would love insights into what cohorts allow and deny and for what.. I would take Px's opinion on what is important to allow and what isn't very highly regarded to help a publisher on their site.. there are so many and sometimes i find myself googling them **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** - avoiding bots that slow down page - managing bots without manual intervention ### 12. Great support for a reliable service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** A highly customizable and adaptive solution, and best of class customer support team **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Missing some detections sometimes, and longer response time once the attack has been reported to Px support **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Reducing fraud, preventing scam and increasing customer trust ### 13. Solid, Responsive, Trusted **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** PerimeterX White Glove Service, Slack Channel **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Not a major, but single-page applications require a bit more integration effort **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Stopping bot activity was the main problem we were trying to solve ### 14. PX Bot Defender **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Main dashboard, really useful information. The support is top-notch! **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Interface can be hard to navigate sometimes, interface can be slow. Would love to make it easier to find custom rules, they are kinda buried in the platform. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** Have a plan of attack to integrate all the PX offerings into your workflows and processes! **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Using it combined with Fastly to prevent bot attacks. ### 15. AndriyS feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** the integration with Fastly is impressive, amount of hooks and options is great **What do you dislike about HUMAN Sightline Cyberfraud Defense?** the only thing that comes to my mind: - is there Admin API to be able modify ACl/rules ? - lack of alerts with callbacks? **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** why there are so many bots? ### 16. Very supportive relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The available features and the usability of the solution **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The performance of the console, I believe it is possible to improve this item. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** The solution has helped us a lot in improving the access control of bots in our platform. ### 17. works and the support staff is super responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** fast support and easy to use web console **What do you dislike about HUMAN Sightline Cyberfraud Defense?** sometimes users are challenged unexpectedly sometimes bots are not are challenged frequently enough **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** perimeterx makes like life easier **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** perimeterx helps stop bots and scrapers from abusing our website site performance and uptime maintained with the help of perimeterx ### 18. Great product and customer service. Team is always responsive and helpful. Huge asset to our biz. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Not having to worry about bots. It seems to mitigate/catch vast majority of attacks or malicious activity. Easy to customize rules. Good dashboard. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Wish it was easier to test rules or simulate activity. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot mitigation. No bot spikes. Better metrics due to less bot activity. ### 19. PX is highly effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Support is super efficient. It's a game changer **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Detection is not transparent and it is difficult to understand what is the criteria for detection **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Automation and bot activity ## HUMAN Sightline Cyberfraud Defense Discussions - [What is your experience with HUMAN Bot Defender in protecting against online fraud, and what improvements could be made?](https://www.g2.com/discussions/what-is-your-experience-with-human-bot-defender-in-protecting-against-online-fraud-and-what-improvements-could-be-made) - [How does PerimeterX work?](https://www.g2.com/discussions/how-does-perimeterx-work) - [What is PX bot protection?](https://www.g2.com/discussions/what-is-px-bot-protection) - [What is PerimeterX?](https://www.g2.com/discussions/what-is-perimeterx) - [How much does PerimeterX cost?](https://www.g2.com/discussions/how-much-does-perimeterx-cost) - [View HUMAN Sightline Cyberfraud Defense pricing details and edition comparison](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A40%3A44+-0500&secure%5Bsession_id%5D=8c10060f-e52e-4a1a-98b5-ecbd084624aa&secure%5Btoken%5D=a0f57a154a513e4459e8b5a5e167fc7f15ee5d639139c06ed1907e83832c3b59&format=llm_user) ## HUMAN Sightline Cyberfraud Defense Integrations - [Datadog](https://www.g2.com/products/datadog/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [Fastly Content Delivery](https://www.g2.com/products/fastly-content-delivery/reviews) - [Fastly's Web Application and API Security](https://www.g2.com/products/fastly-s-web-application-and-api-security/reviews) - [Kong Konnect](https://www.g2.com/products/kong-inc-kong-konnect/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) ## HUMAN Sightline Cyberfraud Defense Features **Bot Detection & Classification - Bot Detection and Mitigation** - Bot Traffic Analytics - Good Bot Identification - Malicious Bot Detection **Protection & Mitigation - Bot Detection and Mitigation** - Automated Bot Mitigation - API Abuse Protection - Account Takeover Protection **AI-Powered Detection & Intelligence - Bot Detection and Mitigation** - AI-Powered Bot Detection - AI Agent & LLM Traffic Management - Adaptive AI Threat Response ## Top HUMAN Sightline Cyberfraud Defense Alternatives - [DataDome](https://www.g2.com/products/datadome/reviews) - 4.7/5.0 (243 reviews) - [Arkose Labs](https://www.g2.com/products/arkose-labs/reviews) - 4.7/5.0 (59 reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (646 reviews)