--- title: HUMAN Sightline Cyberfraud Defense Reviews meta_title: 'HUMAN Sightline Cyberfraud Defense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 219 reviews by the users' company size, role or industry to find out how HUMAN Sightline Cyberfraud Defense works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 219 scale: '5' date_modified: '2026-08-02' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # HUMAN Sightline Cyberfraud Defense Reviews **Vendor:** HUMAN **Category:** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation) **Average Rating:** 4.5/5.0 **Total Reviews:** 219 ## About HUMAN Sightline Cyberfraud Defense HUMAN Bot Defender was named a Leader in The Forrester Wave™: Bot Management Software, Q3 2024. HUMAN Bot Defender is a behavior-based bot management solution that protects your websites, mobile applications, and APIs from automated attacks, safeguarding your online revenue, reducing the risk of data breaches, and improving operational efficiency. Protect your website, mobile applications, and APIs from Account Takeover, Skewed Analytics, Carding, Web Scraping, Denial of Inventory. Reduce Risk From Bot Attacks Maintain your brand reputation, avoid costs associated with bad bots and increase your users’ trust by stopping bot attacks against your web applications. Protect Your Online Revenue Increase your customer loyalty, maintain your competitive edge, protect your SEO ranking and make better business decisions by detecting automated threats and blocking malicious bots. Improve Operational Efficiency Enable your team to focus on innovation and growth, and save on resource consumption by blocking unwanted bot traffic at the edge and optimizing the use and performance of your web infrastructure. ## HUMAN Sightline Cyberfraud Defense Pros & Cons **What users like:** - Users value the **friendly and responsive support** from HUMAN, enhancing their overall experience with the platform. (32 reviews) - Users appreciate the **24/7 bot protection** and customizable solutions of HUMAN Sightline, ensuring robust security for complex environments. (21 reviews) - Users value the **accurate bot detection** of HUMAN Sightline, effectively managing and differentiating between human and bot traffic. (20 reviews) - Users value the **effective protection against cyberfraud** and seamless access for legitimate users during implementation. (19 reviews) - Users appreciate the **effective bot detection and account takeover protection** provided by HUMAN, ensuring a secure experience. (14 reviews) - Dashboard Usability (13 reviews) - Users praise the **ease of use** of HUMAN Sightline, appreciating its simple installation and valuable insights. (13 reviews) - Implementation Ease (12 reviews) - Customization (11 reviews) - Efficiency (8 reviews) **What users dislike:** - Users find the **complexity of rule management** burdensome, leading to unclear traffic blocking and manual oversight requirements. (9 reviews) - Users find the **complex setup** of HUMAN Sightline Cyberfraud Defense challenging, impacting ease of use and efficiency. (9 reviews) - Users face issues with **ineffective blocking** , leading to delays in identifying and stopping malicious traffic. (7 reviews) - Users often face **frustrating CAPTCHA issues** , including double challenges and misidentification as bots during usage. (6 reviews) - Users experience **performance issues** such as slow data processing and delays in rule development, impacting overall efficiency. (6 reviews) - Users experience **detection issues** with limited visibility into reasons for blocks and slow response to new cases. (5 reviews) - Dashboard Performance (4 reviews) - Users find the **cost of HUMAN Bot Defender** to be high, but often justified by its effectiveness against bot traffic. (4 reviews) - Users experience **inaccuracy in bot detection** , leading to false positives and challenges in configuring effective security rules. (4 reviews) - Integration Issues (3 reviews) ## HUMAN Sightline Cyberfraud Defense Reviews ### 1. Excellent Product to Defend Your Website from Bad Actors **Rating:** 5.0/5.0 stars **Reviewed by:** Darren W. | Senior Engineer Software, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** We've used Human at Alaska Airlines for many years and have been very impressed with the quality of the software and support when time is of the essence. Human has been a great partner in proactively defending Alaska from the steady stream of BOTS attacking our public website. Human also provides an excellent dashboard and levers to perform in-depth investigation of attacks. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** We currently integrate Human into our CDN provider Fastly. This requires incorporating custom VCL to integrate the product. Human support can help with this step. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** There are constant attacks by bad actors to exploit our e-commerce website. Human gives us the capability to defend our site proactively. In addition, it provides 24x7 protection that constantly learns to suppress unwanted traffic. We found that 1/2 of our traffic to certain portions of our site were blocked when we first turned Human on. ### 2. Human Security provides strong, flexible bot detection **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse W. | Sr Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** It provides flexible integration, with a team ready to help with any issues **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The interface can take a bit of time to get your head around (E.G. differences between dashboards and investigations), and we had a few issues around our deployment structure **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Protecting sensitive APIs from bot attacks, and reducing load caused by bots **Official Response from Jennifer Lovejoy:** > Hi Jesse, we're glad to hear that you appreciate the flexible integration and our supportive team. We understand that the interface may have some complexities, and we're continuously working to improve user experience. We appreciate your feedback and will use it to enhance our product. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 3. Bot Defender provides excellent prevention **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Bot Defender provides us great visibility into threat actor activity and the managed service does a great job responding to attacks. The supporting team is responsive to triage and understand attacks, to make adjustments and protect our sites. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes explanations on countermeasures do not provide as much detail as we would like, but we understand protecting the secret recipe. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It prevent bad traffic from reaching our sites through captcha challenge and shedding traffic based on a long list of TTPs. ### 4. Amazing support, Great Product, top of my list of tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The Bot defender technology is spot on -- it works with newer bots and the Px team is always changing their rule sets to make sure that it's capturing the latest tools and bot technology. When we run into false positives (it rarely happens), they give us the tools to immediately allowlist the client and I can send the requests back to the Px team for further troubleshooting and analysis. Setup is a breeze and it easly integrates with other tools in our WAF stack. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes their bot detection is a little too aggressive, but, we are given the tools (and the support) to modify the settings when we hit a false positive. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Keeping competitors from scraping pricing information off of our website without a BAA. ### 5. Fraud prevention **Rating:** 3.5/5.0 stars **Reviewed by:** Gal P. | Risk Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 01, 2025 **What do you like best about HUMAN Sightline Cyberfraud Defense?** - Responsiveness (AM) - Willingness to improve **What do you dislike about HUMAN Sightline Cyberfraud Defense?** - The approach isn’t always proactive - Should detect new cases faster **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Mass bot attacks **Official Response from Jennifer Lovejoy:** > Thank you for sharing your thoughts on HUMAN Bot Defender! We understand the importance of proactive detection and are committed to addressing this issue to better protect against mass bot attacks. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 6. Easy to setup and has reduced time and money it takes to maintain websites **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Director of Software Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Automaticly blocking bad traffic, and preventing ddos **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes it takes a while to start blocking bad traffic **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It has solve the issue of websites going down due to bad actors using up all the bandwidth to crawl websites and also blocks ddos attacks **Official Response from Jennifer Lovejoy:** > We're glad to hear that HUMAN Bot Defender has helped reduce the time and money needed to maintain your websites. We understand that the delay in blocking bad traffic can be frustrating, and we are constantly working to improve our system for faster response times. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 7. Satisfactory **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Easily block unwanted traffic with ABR, which proves highly effective in safeguarding APIs and displaying challenge pages. The technical support provided is commendable. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** False Positives,Complex Integration,Limited Visibility **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN Bot Defender stops malicious bots, abusing APIs. This helps protect user accounts and keep site performance stable—all boosting trust and security. ### 8. HUMAN partnership has been great with the platform. Support is response is open and honest. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The platform provides the data needed to effectively manage and mitigate BOT/normal requests. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The platform doesn't always mitigate or action on some BOT requests or requires additional 'tuning' to react to some events. As the product matures further, there is expectations this will improve with enhancements/advancements. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN Bot Defender addresses mitigation against DDoS attacks or unwanted BOT requests. It adds another layer of detection and data point to make effective decisions during these events. **Official Response from Jennifer Lovejoy:** > We're glad to hear that you have had a great experience with our platform and that our support has been open and honest. We appreciate your feedback on the areas for improvement, and we are constantly working on enhancing our product to better mitigate BOT requests. Thank you for sharing your experience with HUMAN Bot Defender. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 9. good product and service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** I think your customer service is one of the best - fast investigation and respond process. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** sometimes the loading time of the investigation dashboard is long - each visualization is loaded separately when I'm trying to view it. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Human bot defender manage to identify and block complicated bot patterns. **Official Response from Jennifer Lovejoy:** > Thank you for your positive feedback! We're glad to hear that you appreciate our fast investigation and response process. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 10. Humen bot defender review **Rating:** 3.5/5.0 stars **Reviewed by:** Inbal Y. | Data analyst team lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** I like that I have a partner that helps me to prevent bots from getting into our site as much as possible **What do you dislike about HUMAN Sightline Cyberfraud Defense?** We often recognize the users before you, I expect you to notify when any abnormality is happening **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Helps us prevent bots from using our site **Official Response from Jennifer Lovejoy:** > We truly appreciate you providing feedback about your experience! Thank you for highlighting the benefit of preventing bots from using your site. We will continue to enhance our services to better meet your needs. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 11. Good tool for small teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** I believe that the tool is great for preventing bots, especially if you are a small team or do not have many engineers. The tool has grown with our business in the last 6 years and it has done a great job of mitigating issues we see with scrape attempts. The customer support is great and is happy to help us. Integration is simple as we leverage customer support to get VCL updates made. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I think one challenge we have faced is answering questions from teams where they have asked why some traffic was blocked when it should not have. The console has good information, but it does not always paint the picture as clearly as we need it. One other challenge is I do not see an integration with terraform. If we could terraform our configurations, it would help us a lot because everything has to be manually set up and we have to document how it is set up. An IaC setup would help us avoid this. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We consider our pricing information sensitive. If someone can scrape it, it might damage our business. Our offering has to be made available publicly without authentication as well. Defender saves us on configuring rate limits and provides us the flexibility we need when crafting policies. ### 12. HUMAN is a great solution if you're struggling with malicious traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN Bot Defender has quickly and efficiently blocked the majority of bad actors and bot traffic hitting our site, while providing us consistent and easy-to-follow reporting and dashboards to manage our blocking threshold. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes it's hard to quantify the impact of bot traffic, so the cost of a bot defender could feel steep to some. In our case, our malicious traffic was affecting sponsored campaigns and measurable KPIs like clicks and CTR, so we were easily able to justify the cost. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN is helping us to identify and block malicious bot traffic that improperly inflates clicks, CTRs and traffic. The trickle down impact of this inflation is that it affects other metrics like conversion rate, as well as skews the reporting for our advertisers. Implementing HUMAN Bot Defender has cleaned up our data, helped us better understand true audience behavior, and has allowed us to build confidence and authority for our advertisers. ### 13. The only bot defense product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Any other bot defense solution is network signature based, which is not enough of the picture to prevent advanced bots. If your website is a high value target for advanced botters you literally cannot afford not to have Bot Defender. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Configuration and maintenance can be a chore, think stick shift vs automatic. You are getting more power but at the cost of complexity. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot defender has been instrumental in preventing rewards fraud, carding, and ATOs. ### 14. Great customer service with integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** We had a good experience during our integration efforts. We have some custom needs and the HUMAN team was very responsive to our needs and helped us resolve issues in a timely manner. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** With our custom integration we'd like to see more visibility into the reasons HUMAN is providing particular scores. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Labelling of requests as bot/not bot, so we can consider taking appropriate action against bots. **Official Response from Jennifer Lovejoy:** > Thank you for sharing your experience with our integration efforts. We understand the importance of having visibility into the reasons for particular scores and will work on providing more insight into our scoring process for custom integrations. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 15. Successful bot mitigation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN's bot defender enables me to not have to worry about weeding out low quality from high quality traffic. I'm confident that the traffic hitting our pages has been vetted by HUMAN and that we're collecting data on readers/users with actual intent and interest in our content. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Given the volume of other partners we work with, someotimes we must manually block or unblock certain IPs from these partners so that they can perform their services for us. This can be tedious at times. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** As a review site in the Commerce industry, it's important we know that actual readers are engaging with our content and links for reporting purposes. Without HUMAN's Bot Defender, our click through rates were inflated and conversion rates deflated, leading us to make editorial decisions based on innaccurate data. With HBD, we know that we are only dealing with quality traffic and therefore much more accurate data, improving our editorial and therefore benefitting our readers. ### 16. In a perpetual race, HUMAN stays at the head of the pack **Rating:** 4.5/5.0 stars **Reviewed by:** Jack H. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN Bot Defender fights an unbeatable foe effectively and provides obvious value where many retail businesses have given-up. In a world where any protective logic will eventually be overcome by clever bot users, a good bot-protection solution must also continuously evolve. HUMAN Bot Defender is just the right mix of self-adapting and client-configurable for the business to react to the latest bot strategies. We can see our success, that bots find novel ways of getting through and that our new configurations stop them. A large part of bot defender is their proprietary magic, and we see the HUMAN team update this frequently. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Bot Defender is so effective, it can present pain for real human users, who might feel they were blocked unfairly. There is no perfect solution to this pain, but we desire better methods of assisting real human users past those blocks. We understand there are some improvements on the HUMAN roadmap that will address our specific concerns. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN Bot Defender is helping the apps our agency (Heady, LLC) builds for Hibbett Sports limit raffle entries for the chance to purchase a limited-edition sneaker to real humans. When many bots complete purchases, the products mainly end up in the hands of professional sneaker resellers, and regular Hibbett customers observe that the sneakers they wanted to buy weren't ever fairly available to them, and disengage from further raffles. Fairness is a perception challenge, but that perception has a measurable effect on revenue. HUMAN Bot Defender does have a real impact on revenue. The success of HUMAN Bot Defender can be measured partially in all the bots we see we blocked (on paper, this is the whole argument), but to Hibbett it's also in the lack of negative press from regular customers on social media following launches. There is also a community of bot users on social media, and HUMAN impacts their perception in a significant way: they share tips and often advise each other that going after Hibbett isn't worth the effort. ### 17. Outsource Bot Mitigation to 3rd Party Experts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** With Human Security Bot Defender integrated into one's products and services, one is able to easily mitigate bot traffic with minimal traffic analysis. HUMAN Bot Defender uses machine learning and a team of detection writers to identify bot signatures and implement detections that block said traffic. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** While the HUMAN Bot Defender product works as intended, to be used correctly, it requires significant code integration and engineering support to make operational. To get the most out of the product, a company needs to have a 24/7 SOC or automated processes to pass logs of traffic to Human's team. Additionally, the detection rules implemented are proprietary and are not shared by Human Security to its client. Thus the product is a black box from the client perspective. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN Bot Defender is used to migitate bot traffic and credential stuffing attacks attempting to perform account takeover against customer accounts. ### 18. Modern Problems Require A Modern Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Being in retail ecommerce, the bots are as relentless as they are sophisticated. Network signature based solutions or reCaptha's are no match for them. Human Bot Defender's client side sensors and dector cloud deliver an added layer to detection that you cannot afford to go without. The integrations options are robust and comprehensive, giving you a lot of opportunities for an implementation that works best for your organization, and their customer support response times are impeccable. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** This is not a turn key solution if you want to realize its full value. You will need internal subject matter experts who understand botting, the bot defender product's implementation, and your attack surface intimately. Bot Defender does not provide tracing so understanding the botter's journey and indentifying what precise endpoints you need to protect can be chore. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot Defender has significantly reduced operational costs and risks from carding attacks, cloud compute fees, rewards fraud, consumer reputation, and SMS service fees. User ATO attempts dropped off entirely within a week of going live. ### 19. HUMAN Bot Defender is really useful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about HUMAN Sightline Cyberfraud Defense?** 1. Good and quick support from the HUMAN team to customize the solution to fit our changing needs 2. Ease of use **What do you dislike about HUMAN Sightline Cyberfraud Defense?** No downsides noticed so far in the past 1 year of usage **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Identify and block bots on our website **Official Response from Jennifer Lovejoy:** > Thank you for submitting a review about your experience with HUMAN! We're glad to hear that you find HUMAN Bot Defender useful and easy to use. Our team is committed to providing quick and helpful support to customize the solution to fit your needs. If you'd like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I'll ensure you are able to share your input with our experts. Thank you again for sharing your feedback with us! ### 20. Dino was extremely informative and generous with his time! **Rating:** 4.5/5.0 stars **Reviewed by:** KELSEY F. | Sr. Data Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Easy to use tracking and ability to consult with industry experts. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** So far, I do not have feedback for this! **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Knowing what % of traffic is coming from bots and aligning across the enterprise on bot detection **Official Response from Jennifer Lovejoy:** > We're thrilled to hear that Dino provided you with informative and generous assistance! We strive to offer easy-to-use tracking and access to industry experts to provide the best possible experience for our customers. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 21. straight forward usability that helps make events identifiable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Easy to use and configure, and the visual aid provided in the interface is clean and customisable. The custom interface makes getting much information reported in a clean interface straightforward. Their support is usually quick to respond to help update signatures and help block unwanted traffic or unblock wanted traffic. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes it is difficult to drill down quickly the main culprits of an event in a meaningful manner. Some of the setup UI could use refreshing to help speed up configuration, and being able to quickly link and create dashboards for others to use as well would be a great addition. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It's helping identify and mitigate bad actors before they can cause problems to our service. This has allowed less focus on service support and more on new features. ### 22. The search for the best bot defender has ended! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Accuracy of detection is very high. Able to block some nefarious scripts that another popular bot defender we tested let through Easy to use, great looking, and informative dashboard and research tools Flexible configurations and custom rules Integrates well with many edge networks Support via Slack is AWESOME If a real human gets the captcha, it is extremely intuitive and simple to use Captcha page customization allowed the least jarring experience possible **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Would love to have more control of which elements show up on the different dashboards.... is this a feature request? ;) **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Great reduction in bot traffic to our origin, except the ones we allowed in HUMAN Bot Defender configuration. Effectively blocked nefarious traffic ### 23. Human Security at Cox Automotive **Rating:** 5.0/5.0 stars **Reviewed by:** howard p. | Lead Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The people at human have been very easy to work with and helpful in setting things up for our company **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I think it would be a bit smother experience if the product was easier to setup **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot traffic misusing our product **Official Response from Jennifer Lovejoy:** > Howard, Thank you for your feedback! HUMAN Bot Defender is designed to address bot traffic misuse, and we're pleased to hear that it's benefiting your company in this regard. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 24. Manager Online Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** KARISSA C. | Manager Online Analytics Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** ability to flag bots and deep dive into the data **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I don't have any concerns on bot defender **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Scraper bots, competitors and hostile bots **Official Response from Jennifer Lovejoy:** > We're glad to hear that you find our ability to flag bots and deep dive into the data valuable. Thank you for sharing your positive experience with HUMAN Bot Defender! If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 25. Tale of misunderstandings and setting expectations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN bod defender is a great service for organizations looking to embed bot detection capabilities. The integration is fairly simple and interaction with the support staff is positive. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** One downside to the HUMAN bot defender is the lack of visibility behind the underlying decision engine when a block is made. This is a known area for improvement as we've discussed it with the HUMAN support team. Increasing visibility behind all the different factors that are used to either block/permit traffic will help highly technical teams become more empowered with their traffic patterns. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN bot defender is helping us combat the threats of bots and scrapers that target our platform ### 26. One less thing to worry about! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** - Assurance we won't be that company on the news dealing with data leaks - They are continuing to modernize their detections & how users "solve" a block. The "Press & Hold" button is much better than captcha! - Fast support when needed - Regularly updating their "rules" to ensure less real users are getting blocked **What do you dislike about HUMAN Sightline Cyberfraud Defense?** - Implementation and testing can be tricky, but, they provide some developer tools to assist in the process - User's don't love getting called a bot or challenged on an app, we see this in our app reviews, but in the end it's keeping their data safer! **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** - Ensuring bots & malicious activity stays out of our apps - Peace of mind knowing our critical endpoints are being monitored 24/7 ### 27. Human for bot defense **Rating:** 3.5/5.0 stars **Reviewed by:** Boris S. | Dir of sec, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Human has helped us identify and mitigate gaps in our signup process. It gave us the visibility that we didn't have **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Core integration with its other product specifically account defender. I would love the ability to create bot defender rules based on the heuristics identified in account defender **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Automated attacks against resource exhaustion, fraudulent accounts and content scraping ### 28. Great tool for bot detection and protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Great support, very responsive and helpful Easy to use and install Useful insights **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Sometimes requires manual adjustment for low-volume attacks. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot protection **Official Response from Jennifer Lovejoy:** > We're glad to hear that you find our support responsive and helpful. We strive to make the installation process as easy as possible and provide useful insights for your bot protection needs. We understand that manual adjustments for low-volume attacks can be inconvenient and are constantly working to improve our system to minimize this need. If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 29. Comprehensive Protection with Excellent Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Highly effective bot detection and mitigation,accurately blocks malicious bots without disrupting legitimate users. Analytics and reporting tools provide detailed insights into bot traffic and attack patterns, aiding decision-making and security strategy adjustments. Excellent customer support that promptly addresses issues. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** There can also be a slight impact on website performance due to the additional processing needed but not noticable to the enduser. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN Bot Defender tackles the issue of malicious bot traffic, including things like credential stuffing, scraping, and DDoS attacks. By blocking these automated threats, it keeps our website secure and running smoothly. ### 30. Human bot defender helps us mitigate DDoS attacks and abusive scraping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Effectiveness of the tool and customer support **What do you dislike about HUMAN Sightline Cyberfraud Defense?** It is challenging to comprehend and deploy all the components **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It helps us with DDoS attacks, preventing the platform from being down ### 31. Good in detecting automation attacks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** it can successfully detect automation attacks, especially bot attacks. Good support from the HUMAN team as well. Ease of use and not complicated. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** ticket creation process in Slack is a bit confusing at the moment. Might need time to get familiar with the new process **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** it helps us to mitigate bot attacks especially related to Sneaker bot. ### 32. Positive overall. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Automated Bot detection and mitigation reduces the time the teams invest in blocking malicious bot activity. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Integration is a bit tricky at first but does not require much ongoing maintenance. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Prevents unwanted, zero value bots and crawlers, blocks most malicious activity automatically, and is very flexible. **Official Response from Jennifer Lovejoy:** > Thank you for sharing your experience with HUMAN Bot Defender. We understand that integration can be tricky at first, but we're glad to hear that ongoing maintenance is minimal. We appreciate your feedback! If you would like to connect directly with our Product team to discuss further, please reach out to feedback@humansecurity.com and I will ensure you are able to meet with one of our experts. Thanks again! ### 33. Keeps us protected with very little maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** After an initial onboarding and setup, there is very little maintence required. Aside from the usual tuning and optimizations, it is largely a hands off tool that keeps our website and partner data protected. When we do run into false positives, or areas where we want to alter the rule set, it is very strait forward. The team behind Human is incredibly responsive and helpful for any question that comes up. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The reporting aspect does take some getting used to if you are used to other observability tools. I do not find it immediately intuitive, but once you get the hang of it, it will make sense. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** It is protecting our sites from malicious behavior as well as protect our partner's data from being scraped and stolen. ### 34. Bot Defender Review **Rating:** 5.0/5.0 stars **Reviewed by:** Talia B. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Bot Defender provides insights into the automated attacks that take place against our assets within a user friendly platform. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I'm satisfied with the product and don't have suggestions for improvements. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Gives us information on bot attacks against our domains that we can correlate with other unusual activity to identify where threats are. ### 35. Excellent BOT Defender Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Great customer support and timely replies to inquiries. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Not sure I can say there is something that I dont like. Its a great product all the way around. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Providing support from BOT attacks on our customer facing websites. ### 36. Bot defender is an easy to use tool for security engineers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Human Bot Defender gives a 2nd layer of visibility on top of my Cloudflare layer, and this allows for visibility and understandability of what is actually happeining on the edge. Additionally this adds to the dialog between engineers and security. This is always a good thing. Customer support is very good and responsive. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** It would be very helpful if Human Bot Defender had an API that automation tools like Tines could use in order to perform alerting or supporting inerventions on behalf of legitimate users. As of now the API is really quite useless. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** human is filtering out noise and automating the discovery and blocking of bots. ### 37. Human BOTM **Rating:** 3.5/5.0 stars **Reviewed by:** Jeff W. | Manager Cybersecurity, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** I works OK and does provide great visability. I do really like the user interface. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Inconsistancy with the team that supports our organization. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We use it to protect our web and mobile asstes. It protects our site from scaping attacks. ### 38. Bot Mitigation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The UI is excellent and very searchable. You do not need a training overview to find information quickly. This makes it easy for a non technical stakeholder to review information. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** We have had issues with onboarding and struggled to tune the policies. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** preventing the bad bot scrapers that scrape pricing of our flights as well as preventing the fraudulent agencies from booking on our site taking away from actual customer transactions. ### 39. Feature-Packed and Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN Bot Defender offers wide range of advance security features, user friendly interface backed by exceptional customer service. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Despite its user-friendly interface, the range of features and customization options might be overwhelming for less tech-competent users. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Human bot defendor is helping us prevent bot attack by mitigating bot-driven fraud, which help us preserve user authnticity and enhance website performance. ### 40. Great Enterprise Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** - Strong bot detection and mitigation with robust customization - A platform that is continuously evolving and being improved - Great enterprise support - Multiple integration and implementation methods **What do you dislike about HUMAN Sightline Cyberfraud Defense?** - Dashboard can sometimes take some time to load over large datasets **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We run a global ecommerce company that requires us to mitigate and have controlcheckout bots, web scrapers, and malicious attacks. ### 41. Low fuss bot protection that works **Rating:** 4.0/5.0 stars **Reviewed by:** Jake H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** It's nice and simple to integrate the sensor and once that's in, the handoff to HUMAN to manage bots is seamless. Bot Defender does a great job of protecting us against potentially harmful spikes and their team will give us a full report after the fact, breaking down what happened. The fact that the team are always on hand and available to look into issues is also a massive bonus. We can reach out via chat channels and have a ticket logged and assigned immediately. The web UI, once you get to grips with it, is really quite intuitive and provides many options to find exactly what you're after. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The UI could take some getting used to for new users and once you get the hang of it you may wish there was just one extra filter to really get the information you were looking for. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Bot Defender monitors all the traffic to our web application and does a fantastic job at blocking malicious attacks. It means we can focus on other day-to-day tasks, safe in the knowledge that HUMAN is going to manage the rest. ### 42. Great at protecting servers, mobile end-user experience could use improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** It seems to work - we see less bot traffic actually hitting the server on endpoints protected by PX than those that are not. Developer support is responsive. We appreciate being able to get an engineer on zoom to help with a production issue. Integration into our existing system is a plus. Also appreciate getting help with custom VCL for our integration. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Non-native challenge UI gives app users the impression that the rest of the app is also a webview. SDK doesn't seem to leverage native APIs like iOS Automatic Verification to automatically confirm challenges without presenting a UI to the user App users occasionally leave negative reviews after not being able to get past challenges. Reproducing or debugging this issue is impossible. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Prevent malicious actors from abusing our site. Identify legitimate app users. ### 43. Product is getting better every day **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** HUMAN bot Defender solves two problems: stops content scraping and lower IVT hitting ad stack. HUMAN has provided an exemplary service footprint, making ample resounces available to us as we implemented and then fine tuned the implementation. They have shipped numerous product features and enhancements based on our feedback and roadblocks. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** HUMAN was not easy to implement, although, to be fair, we chose to do all of the work ourselves, CDN codewise. HUMAN's product was not ready for our media-centric use case at first but has made strides since. also, there was not a good method for measuring the metric used to calculate the costs on the contract so we ended up overbuying in the first pay period, wasting money. Finally, I wish the reporting went back further than 2 weeks. 3 months of data would be much better feature. Ingesting this data into our warehouse is expensive and hard to prove the worth of when there aren't fire drills. When there are fire drills, we want to be able to look further back. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** HUMAN solves two issues for us: - block content scraping and other malicious behavior (DoS attacks for ex.) - prevent IVT from hitting our ad stack Stopping content scraping improves our SEO presence and stopping IVT from seeing ads improves ad yield and ad performance. This also alleviates servers and CDN loads at peak times. HUMAN also provides insights into robotic traffic that we were ignorant of previously. The platform makes it very easy to block or limit robotic traffic. For example, we use it to block ChatGPT bot. ### 44. Great product, amazing team **Rating:** 4.5/5.0 stars **Reviewed by:** Elliott G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The Human Security team is truly an extension of our own SOC, identifying issues and responding to changing tactics in the threat landscape. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The native portal UI is a bit clunky, but with the log export feature to our observability platform, I get all the data I need easily. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Persistent bot scraping ### 45. Human Bot Defender has allowed the Cyber Team to stay ahead of the adversaries **Rating:** 4.5/5.0 stars **Reviewed by:** Derrick J. | Lead Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The interation with the Human team with actionable insight **What do you dislike about HUMAN Sightline Cyberfraud Defense?** I would like more training on deeper insight of tools usage **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Keeping unwated traffic out of our website. This gives us the ability to continue working as we are not having mutilpe issue due to bot traffic. ### 46. Easy to use product with a fast responding, observant team **Rating:** 4.0/5.0 stars **Reviewed by:** Manuel H. | Software-Entwickler, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** So far, the team is responding incredibly fast to our questions, no matter if it is an emergency like an attack or just a question about backend operations. They also came to us multiple times if they observed some unusual traffic on some of our routes. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Since there is some artificial intelligence involved in the detection, it takes a while until the product is fully usable. Since it is integrated into our shop, it can't prevent ddos bot attacks. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We use the tool mostly to prevent scraping bots to access our site and automated buyers to enter lotteries and buy all of some special products. Compared to our previous solution, page loading speed has increased, since it is integrated into our website instead of an extra layer. ### 47. Real time protection and Behavioral Analysis of requests **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Real-time protection detection and bot attacks are critical to prevent our systems from going down slowing requests and preventing security issues **What do you dislike about HUMAN Sightline Cyberfraud Defense?** it still blocks real users sometimes and have to build custom policies or manually reach out to support **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** blocking Bot attacks ### 48. No 1 choice for IVT detection & blocking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Bot Defender product works pretty well in detecting and blocking potential IVT. This was one of the finalist out of 14 competitors products we reviewed. Bot Defender's reporting dashboard is pretty good and easy to use. It was easy to integrate the Bot Defender Sensor and Enforcer products with our web application. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Support requests take longer than expected to address. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** Detecting and blocking potential IVT across all digitial properties thereby reducing risk of ad click fraud and clawbacks. ### 49. BD is a great product to defend your website against BOTs and hacking attempts **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about HUMAN Sightline Cyberfraud Defense?** The Portal. Their built-in dashboard offers a wealth of information, which may seem a bit daunting at first, but once you become accustomed to it, it becomes an invaluable tool for investigating incidents. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** Setting up the initial configuration of BD, whether on-premises or in a cloud infrastructure, can sometimes entail multiple troubleshooting sessions to ensure it aligns with your expectations. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** As an online ticketing provider, we encounter a significant volume of bot traffic. These bots not only attempt to purchase high-value tickets for resale in the secondary market but also engage in tactics to artificially inflate ticket prices for the same event in that market. Human Bot Defender has been instrumental in mitigating ticketing bots and identifying their behavior when attempting to generate fake demand. ### 50. Reliable product. Excellent SDK and documentation. Impeccable customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Omri L. | SRE, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about HUMAN Sightline Cyberfraud Defense?** Customer support within a shared Slack channel makes is extremely easy to communicate issues and keep the communication lines open with both teams. It has become a benchmark for customer support in my opinion. **What do you dislike about HUMAN Sightline Cyberfraud Defense?** The dashboard is heavy and not natural to investigate. I would enjoy a more widely used existing solution like Kibana. **Recommendations to others considering HUMAN Sightline Cyberfraud Defense:** This is a highly reliable product. The SDK is easy to implement and has extensive documentation. PerimeterX's customer support is incredibly responsive and accessible. Followups are coherent and thorough. **What problems is HUMAN Sightline Cyberfraud Defense solving and how is that benefiting you?** We rarely need to worry about bot attacks, and, more importantly - how to stop them. ## HUMAN Sightline Cyberfraud Defense Discussions - [What is your experience with HUMAN Bot Defender in protecting against online fraud, and what improvements could be made?](https://www.g2.com/discussions/what-is-your-experience-with-human-bot-defender-in-protecting-against-online-fraud-and-what-improvements-could-be-made) - [How does PerimeterX work?](https://www.g2.com/discussions/how-does-perimeterx-work) - [What is PX bot protection?](https://www.g2.com/discussions/what-is-px-bot-protection) - [What is PerimeterX?](https://www.g2.com/discussions/what-is-perimeterx) - [How much does PerimeterX cost?](https://www.g2.com/discussions/how-much-does-perimeterx-cost) - [View HUMAN Sightline Cyberfraud Defense pricing details and edition comparison](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+21%3A12%3A29+-0500&secure%5Bsession_id%5D=8e939182-6e70-4c1b-96af-b3f0464d9788&secure%5Btoken%5D=ea8a4f973963f6c91dd08aecaa9fe200ecb756d8893d7ada11a3e68b55250dda&format=llm_user) ## HUMAN Sightline Cyberfraud Defense Integrations - [Datadog](https://www.g2.com/products/datadog/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [Fastly Content Delivery](https://www.g2.com/products/fastly-content-delivery/reviews) - [Fastly's Web Application and API Security](https://www.g2.com/products/fastly-s-web-application-and-api-security/reviews) - [Kong Konnect](https://www.g2.com/products/kong-inc-kong-konnect/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) ## HUMAN Sightline Cyberfraud Defense Features **Bot Detection & Classification - Bot Detection and Mitigation** - Bot Traffic Analytics - Good Bot Identification - Malicious Bot Detection **Protection & Mitigation - Bot Detection and Mitigation** - Automated Bot Mitigation - API Abuse Protection - Account Takeover Protection **AI-Powered Detection & Intelligence - Bot Detection and Mitigation** - AI-Powered Bot Detection - AI Agent & LLM Traffic Management - Adaptive AI Threat Response ## Top HUMAN Sightline Cyberfraud Defense Alternatives - [DataDome](https://www.g2.com/products/datadome/reviews) - 4.7/5.0 (243 reviews) - [Arkose Labs](https://www.g2.com/products/arkose-labs/reviews) - 4.7/5.0 (59 reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (646 reviews)