--- title: Hudu Reviews meta\_title: 'Hudu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 357 reviews by the users' company size, role or industry to find out how Hudu works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 357 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management ---

# Hudu Reviews & Product Details

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Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.

* * *

Product Website
Hudu
Seller
[Hudu](https://www.g2.com/sellers/hudu)
Discussions
[Hudu Community](https://www.g2.com/products/hudu/discuss)
Solution Type

All-in-One

Overview by
Jordan Hart

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## Pricing

Pricing provided by Hudu.

### One Easy Price

$27.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/hudu/pricing)

## Hudu Integrations
(30)

What do users say about integrations?

Verified by Hudu

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ConnectWise PSA

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Duo

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Google Workspace

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HALO

](https://www.g2.com/products/halo-2025-11-06/reviews)[

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HALO

](https://www.g2.com/products/halorecognition/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HaloPSA

](https://www.g2.com/products/halopsa/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Liongard

](https://www.g2.com/products/liongard/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft SharePoint

](https://www.g2.com/products/microsoft-sharepoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

n8n

](https://www.g2.com/products/n8n/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

N-able N-central

](https://www.g2.com/products/n-able-n-central/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

N-able N-Sight RMM

](https://www.g2.com/products/n-able-n-sight-rmm/reviews)[

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NinjaOne

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Okta

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Rewst

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ScreenConnect

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SolarWinds Service Desk

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Syncro

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

UniFi

](https://www.g2.com/products/finansys-ltd-unifi/reviews)[

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Watchman Monitoring

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zest

](https://www.g2.com/products/zest-2023-06-27/reviews)

Show More

AR

Anthony R.

Owner

Small-Business (50 or fewer emp.)

6/23/2026

"Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration"

5/5

What do you like best about Hudu?

The ability to self-host (which we do for security reasons) is a big plus for us.

We can also completely customize the system to fit our needs. The UI recently received an update, and it looks great.

We’re able to integrate with our PSA, HaloPSA, which is important for our workflow.

Performance has been excellent, everything works as expected.

Pricing is another strong point, since it doesn’t impose any minimum user requirements and doesn’t lock you into a contract.

In terms of support, we haven’t run into any issues or had any needs so far. We also self-onboarded, since we’re self-hosting our instance.

There’s an AI element called Hudini, but we haven’t used it yet. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

At this point, we don’t have any complaints about the system, and everything has been working as expected. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

We’re a Managed Services Provider, and we rely heavily on keeping our documentation on point. Hudu has been our one and only tool for this, and it’s become central to how we manage and maintain our documentation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

MH

Mark H.

Technical Team Lead

Small-Business (50 or fewer emp.)

4/1/2026

"Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling"

5/5

What do you like best about Hudu?

Self-hosted control and ownership of documentation data, combined with a clean API that makes it straightforward to integrate with automation platforms like n8n. The asset layout system is flexible enough to model MSP-specific relationships (clients → agreements → devices), and the KB structure keeps operational docs accessible without fighting the editor. For an MSP managing sensitive client environments, having the documentation platform on our own infrastructure rather than SaaS is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

The permissions model could be more granular. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

Centralising all client documentation — passwords, asset records, KB articles, and network diagrams — in a single self-hosted platform. For an MSP managing dozens of client environments, having one source of truth that integrates with our RMM and PSA tooling eliminates the scattered spreadsheets and tribal knowledge problem. It means any tech can pick up a ticket and find what they need without chasing someone down on Teams. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![James S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James S.")
JS

James S.

Shift Leader

Small-Business (50 or fewer emp.)

5/1/2026

"Centralized Documentation, Easy Setup"

5/5

What do you like best about Hudu?

I use Hudu for documenting all of our customers' infrastructure and passwords. I love the layout the most. It allows a short learning curve for new technicians while providing seamless access to any assets throughout the system. They are quick to update the UI to make it as easy as possible. The initial setup of Hudu was super easy, and we didn't need to reach out to support for any of it. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

We had issues with getting the built-in S3 exports to work correctly and ended up using Linux commands on the host server to get the exports the way we wanted them. Adding the ability to use other data storage sources such as Backblaze would be tremendously helpful. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

I use Hudu to centralize documentation, making it easily accessible for technicians. The intuitive layout shortens the learning curve for new users and ensures seamless access to system assets, with quick UI updates to enhance usability. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![David S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David S.")
DS

David S.

Operations Manager | Sr. Network Engineer

Small-Business (50 or fewer emp.)

5/1/2026

"Highly Customizable Documentation Software with Responsive Support"

5/5

What do you like best about Hudu?

The best feature about Hudu, in my opinion, is that it’s entirely customizable—almost every aspect of it. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

The only thing that I dislike about Hudu is that it is not FREE\> No really, in all honesty, there is really not much to dislike. It works and works well for a documentation software. Support is extremely helpful and very responsice to issues that arise. The integrations work as expected. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

Before Hudu, we were using MediaWiki. The UI of MW was very old and outdated and the proformaance was not always there. With Hudu, the interface looks very clean and professional and is very responsive. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![James R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James R.")
JR

James R.

Data &amp; Systems Manager

Mid-Market (51-1000 emp.)

3/27/2026

"Centralized IT Documentation Made Effortless"

5/5

What do you like best about Hudu?

We use Hudu as our single source of truth for all customer IT documentation. It allows all our engineers to access everything they need from one single platform. I like the simplicity of password, asset, and documentation management, as well as the easy linking between passwords, assets, and KB articles. I also appreciate the version history logging. The initial setup was really straightforward thanks to plenty of online documentation, which helped us configure our custom assets in about a month. Hudu's sync with our ticketing system HaloPSA led us to switch from ITGlue, and it's been valuable for our needs. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

I wish there were more native automation and integrations in Hudu, instead of having to rely on API push and pull requests. They also promote Magic dashboards, but they don't provide enough details on how to set them up. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

I use Hudu as a single source of truth for IT documentation, simplifying password, asset, and documentation management, and linking between them. It streamlines access for our engineers, keeps documentation standardized, and provides version history logging. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
GM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

6/2/2026

"Facilitate IT documentation efficiently"

5/5

What do you like best about Hudu?

What I like is that everything is really designed to facilitate the organization of documentation. I particularly like the ability to create custom object types, which allows you to choose the fields and attributes you can give them. It's much better than having "default" objects because Hudu really adapts to our use case. Another feature that works very well is the system of links between objects. This allows you to link objects to each other, like a server linked to the application it hosts, the password used, and the installed certificate, which makes it easier to navigate between information and find it easily. The initial deployment of Hudu was extremely easy, no friction, the instance was provisioned very quickly, and the configuration was intuitive. In a few days, I was able to customize and create the objects. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

I think the automations could be improved. Currently, it is possible to create them but it's very basic. Another significant point of friction is the lack of markdown compatibility in the editor. Copy-pasting or directly importing markdown files is not directly possible, which is quite unfortunate given that markdown is a stable and universal format. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

I use Hudu to document IT, inventory servers, and track certificates/DNS. Its custom objects and links improve our organization and facilitate documentation. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

SK

Sean K.

President

Small-Business (50 or fewer emp.)

1/28/2025

"Easy to adopt, and love the control of a private hosted instance."

5/5

What do you like best about Hudu?

We came from non documentation / spreadsheet management to Hudu. It was easy to self host and secure. Pricing is reasonable, and they regularly release new versions with new features.

As an small MSP (3 man), we were able to build out our documentation and better organize our processes.

The newer version is also much faster than the original for lookups. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

Self-hosting requires a bit more work to maintain and update, but overall, we find it worth it. I think Hudu will also offer hosting if you contact them. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

Documentation of client environment, passwords and OTP. Review collected by and hosted on G2.com.

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Response from Natalie Isbell of Hudu

[Editedit](https://www.g2.com/survey_responses/hudu-review-10776184/official_response/edit)

Thanks for the great feedback! It's awesome to hear how Hudu helped streamline your processes and documentation. Self-hosting does come with some extra maintenance, but we’re glad it’s been worth it for your team. And yes, we do offer a hosted version.

4/14/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

PW

Patrick W.

IT Director

Mid-Market (51-1000 emp.)

12/18/2025

"User-Friendly, Continuously Improving, Cost effective, and Outstanding Support"

5/5

What do you like best about Hudu?

Not only is Hudu VERY user friendly, it has a killer development team that actually listens to their community. It is constantly being optimized and upgraded and added to. Whenever I have an issue or a request I actually feel heard by their support team and multiple add-ons that I have voted for have already been added to the program. We were up and running the same day when we first implemented the program. It was also extremely easy to integrate our current systems and processes into the system. My company uses this system every day for its knowledge base and organization. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

To be honest, the things I dislike about Hudu are actively being worked on. If I had 20 things I didn't like about Hudu when we first implemented, I now no longer have those dislikes because the great development team has developed changes or add-ons. It's hard not to love Hudu. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

The biggest problem my company faces without Hudu is the Knowledge base and document management for all our properties. We own and run many hotels and other businesses, and being able to easily separate the entities while keeping everything in the same place was exactly what we needed. There are other programs out there that could certainly help us with this process, but not like Hudu can. Not as easily and cost-effectively. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

HA

Hans A.

CTO

Small-Business (50 or fewer emp.)

12/16/2025

"Flexible, Secure, and Evolving Platform That Delivers"

4.5/5

What do you like best about Hudu?

One of Hudus strengths is that it could easily be run on prem, behind protected firewalls. So much of the security decisions are up to you. Not just some employees at Hudu (or whatever product you wish), who might or might not share your concerns.

But security aside. We have used Hudu for about 2 years and have seen the features evolve and I must say. It has evolved great. Of course there are still features that could be better but overall. It works. It's easy to use. Works great with SSO. Other PSA and RMM solutions work great with it. And the price? Not to bad.

Overall it works as it's supposed to. Does what it claims and for a reasonable price.

It would be a hard sell to get us to replace it. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

When we first started out IPAM wasn't around and that was kind of a bummer but now that it's there. Great!

The IPAM functionality could be a little better and easier to use but once everything is linked it's easy to understand your environment.

So the lack of a perfected IPAM is one the drawbacks since everything has an IP. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

It doesn't solve any mayor issues that another documentation system couldn't but it works great. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

DP

Dhillon P.

IT Systems Engineer

Small-Business (50 or fewer emp.)

7/23/2025

"Review of Hudu"

5/5

What do you like best about Hudu?

We have been using Hudu for about a year for our documentation internally and it has been fantastic, we used It Glue before and never looked back and it's completely changed our workflow Review collected by and hosted on G2.com.

What do you dislike about Hudu?

The integrations have been abit slow but can understand from a dev point of view Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

It is benefitting us as we are able to document everything that we are doing for our new engineers Review collected by and hosted on G2.com.

Show More

Response from Natalie Isbell of Hudu

[Editedit](https://www.g2.com/survey_responses/hudu-review-11426053/official_response/edit)

Thanks so much for the kind words! We're glad to hear Hudu has made such a positive impact on your workflow. When it comes to integrations, we totally get where you're coming from - we're always working to expand what's available while balancing stability and performance. If there's something specific you'd love to see, feel free to submit or upvote it on our Canny board so we can prioritize it: https://feedback.hudu.com/integrations

6/1/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Hudu? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Hudu
](https://www.g2.com/products/hudu/discussions/new)

GU

Guest User
•
Last activity about 2 years ago

What is Hudu used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-hudu-used-for)

[
View all Discussions
](https://www.g2.com/products/hudu/discuss)

## Pricing Options

Pricing provided by Hudu.

### One Easy Price

$27.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/hudu/pricing)

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##### 
##### Hudu Features

Usability & Access

Quick Login

Browser Extension

Admin Management

Security Measures

Password Generator

Two-Factor Authentication

Software Availability

Integrations

Knowledge Pages

Templates

Versioning and Version History

Content Editor

[
View More Features
](https://www.g2.com/products/hudu/features)

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