Hudu excels at helping you organize your IT data in a single, easy-to-navigate environment. Whether you need to manage passwords or keep track of network racks, it truly offers everything you might require. Review collected by and hosted on G2.com.

If I could change one thing about Hudu, it would be the search feature. I really wish there were a unified search bar that could pull up everything related to a specific word. For instance, it would be great if we could tag firewalls and then find all firewall entries just by searching for that tag. Review collected by and hosted on G2.com.

We use Hudu to manage our IT documentation. It is excellent for securely storing documentation, passwords, and other sensitive data. The platform enables us to restrict access by IP address and also provides the ability to share passwords through timed links that automatically expire. Review collected by and hosted on G2.com.

Sometimes we wish it was a bit most customisable, the menus are a bit rigid Review collected by and hosted on G2.com.

It’s an excellent tool for securely storing client information. Hudu also makes it easy for our team to collaborate and share details, whether we’re setting up new hires or passing along important information about clients. Review collected by and hosted on G2.com.

I have no complaints about Hudu. As a project manager, I’ve been very happy with its functionality and how well it supports my day-to-day work. Review collected by and hosted on G2.com.

Its so important to us that this is ON PREM and not cloud so we can feel confident we own our data! Docker makes updates take seconds! Review collected by and hosted on G2.com.

We have an issue logging in with MFA where sometimes it takes multiple tries. Support improved, but didnt ever fix this issue and have said its known to them. Review collected by and hosted on G2.com.

Hudu is an excellent platform that offers both cloud hosting and self-hosting options. It allows you to easily create knowledge base articles, manage assets, track operations, and securely store passwords. The team is consistently introducing new features and, more importantly, is always striving to improve the product. Review collected by and hosted on G2.com.

There are better password browser extensions out there that leave Hudus to be desired. I think there photo storage could be better along with more granual user permissions. Review collected by and hosted on G2.com.

Hudu comes out of the box ready to use but also offers a lot of customization. Additionally, the customer support has been great and on-boarding was handled well. The primary reason I chose Hudu over other IT Documentation systems for my MSP was the fact that Hudu is independently owned rather than owned by one of the vendors who keeps buying up all MSP tool vendors. Review collected by and hosted on G2.com.

There are still several integrations with other IT systems that would be useful for Hudu, such as the ability to automate documentation from our asset management system. Review collected by and hosted on G2.com.

We use Hudu as one of our main software, so everyday and multiple times a day. We can customize almost everything and it's very user friendly. There is also a lot of intergration options with a lot of different software, and it's pretty easy to setup. The customer service is great, we usually have fast answer for issues, and it's easy to request new feature and they actually listen to their customer. Review collected by and hosted on G2.com.

Some feature requests take really long before being added. Also, since the software seems relatively "new" there is a lot of little "quality of life" changes that would need to be done, for instance being able to export a document directly in pdf with images, or having the images show up when we print a document. Review collected by and hosted on G2.com.

I really like Hudu's password generator; it's very helpful for generating passwords when needed. It puts everything in one place with a very easy-to-use interface. I love that there's an on-premise version which allows us to save all of our infrastructure info on our hardware inside our network securely without outside internet connection. The simplicity and ease of use are fantastic. Unlike other software, we've had zero issues with Hudu in the ~2 years we've been using it; we haven't even needed to restart the Linux server it's running on. The search function is great, letting me use the documentation vault like Windows with the search bar. I also like how customizable it is, being able to add custom fields in assets or custom folders to sort things has been helpful. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

I'm not really sure how to answer that as we haven't updated our Hudu instance since install. I'm sure there have been a ton of improvements in the last 2 years that I simply don't see because we haven't updated. Which I guess would be one thing is a "updating Hudu on Linux for dummies" document would be incredibly useful. We installed Hudu on a Linux VM for stability (and because that's what was recommended) but none of us here are very well-versed or comfortable with Linux CLI and so we just...haven't updated it. Review collected by and hosted on G2.com.

I really like how well Hudu combines documentation and credential management in one place, which makes it easy to link credentials to customers, assets, and KBs. This setup saves time during support and escalations by eliminating the need to jump between multiple systems. The straightforward interface makes it easy for engineers to find what they need, enhancing efficiency and reducing risk. Hudu's tight linking of documentation and credentials is valuable as it saves guesswork, improves efficiency, and makes the support process smoother. Additionally, using Hudu with Microsoft 365 SSO simplifies access management and improves security. Review collected by and hosted on G2.com.

Some areas could be improved, particularly around search and navigation in larger environments, where finding specific items can sometimes take longer than expected. Initial setup and structure also require some upfront planning to get the most value, which can be a learning curve for new users. Review collected by and hosted on G2.com.

I really think the Magic Dash is phenomenal and can't do without it! It allows you to map information pulled from API requests into visible data, which I find very useful. The easy access to 365 is a great feature, along with the custom field information that is mapped to simple color-coordinated tiles for quick glance information. This setup is super helpful for account management and billing tracking. I also appreciate that setting up Hudu initially took no time at all, thanks to the various online video resources and community guides. Switching from ITBoost to Hudu was a great decision because it provided us with all the features and integrations we needed. Review collected by and hosted on G2.com.

I wish the Magic Dash was configurable outside of Powershell to make it easier to make visible changes before committing to publishing. The ability to integrate the Unifi UI API to allow Site Manager sites to be mappable to tenants instead of a single on-prem only. Review collected by and hosted on G2.com.