Huddle Reviews & Product Details

Huddle Overview

What is Huddle?

As the industry's most secure document collaboration solution for enterprise and government, our clients tell us they are more efficient, more secure, and their teams more engaged when they use Huddle! With Huddle, you get an easier way to collaborate and co-edit documents, control file versions, collaborate with clients, and organize team tasks. Built-in approval workflow means you'll never miss a deadline again, and our free mobile app keeps you connected even when you're on the road. Huddle syncs all of this activity across all of your devices - so no matter where you, your team, or your clients are, you're always connected to the latest updates. - Break through the firewall. Secure external collaboration with partners and clients is simple with Huddle. - Huddle keeps everyone synchronized to the latest document revision and updates, across all of their devices. - Edit your documents in Microsoft Office (including O365), and Google G-Suite, then sync to Huddle to manage collaboration across your business and with clients. - Take the complexity out of managing your projects. Assign tasks and set approvals against your documents, and easily track progress. - Stay connected to the conversation. Every document in Huddle has its own comment stream. @mention individuals or entire teams to keep the conversation connected to the content. - Lower TCO than Microsoft SharePoint

Huddle Details
Website
Discussions
Huddle Community
Languages Supported
Danish, German, English, French, Italian, Japanese, Norwegian, Russian, Spanish
Product Description

Huddle makes it easy to create secure, cloud-based Workspaces where you can collaborate on documents with teams and clients.

How do you position yourself against your competitors?

Huddle allows teams to work together internally - and externally with clients - to collaborate on documents. It's a secure alternative to using email or file sharing services, and is easier to use and manage than Microsoft SharePoint. You can create a Huddle Workspace in seconds, and then invite colleagues and partners to join. It's simple to manage your content, co-edit documents, manage approvals, control versions, set tasks and post comments to keep everyone informed. Huddle syncs all of this activity across all of your devices - so no matter where you, your team, or your clients are, you're always connected to the latest updates.

Huddle works with your existing productivity tools. Edit your documents in Microsoft Office (including O365), and Google G-Suite, then sync to Huddle to manage collaboration across your business and with clients.


Seller Details
Seller
Huddle
Company Website
Phone
-9649
Year Founded
2006
HQ Location
London, United Kingdom
Twitter
@huddle
15,397 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
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Huddle Reviews

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Chief Marketing Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Huddle provides excellent tools and features for maintaining communication and sharing information and documents among teammates and with customers. It is highly intuitive and excellent for organized work, you can keep track of what each team member is doing, what remains to be done, share documents, information and more. Being cloud-based represents zero loss of information and facilitates access to stored files from anywhere in the world. Its technical support is first class. Review collected by and hosted on G2.com.

What do you dislike?

I really like this tool, I have no complaints about it. It is easy to use, very intuitive and its operation has been extraordinarily correct. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have no hesitation in recommending this tool, it is perfect for keeping everyone involved in a project on the same page. Huddle's platform is as intuitive as it is safe to store and share information with other users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle has been of great benefit in managing teams and information and strengthening collaborative work within our organization. We use it to communicate and share documents with our teammates and project-related clients quickly and safely. It also provides facilities to manage tasks and its cost is quite affordable, which is also a benefit. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Huddle is used in my work to perform external and internal tasks. In fact, it has been an excellent feature, as the feature allows you to edit and also Block any performance and ensures that there are no version control problems. Review collected by and hosted on G2.com.

What do you dislike?

The authorization attribute can use an alternate workflow and process in a more automated way. This can allow authorizations to be sent instantly from one customer to the next in a series. If specific documents could be posted directly to Huddle, it would certainly be excellent. The version I use does not allow this feature. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We are using this for a few points. What I like most about this is that it makes it very easy for us to share among our team with very good control over who can collaborate with which products. That alone saved us a little bit of decent time, because before that, we were sharing files using various other methods and also going back and forth can be very tiring. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle is great when there is a lot of partnership and evaluation of results. There is no limitation on the number of folders you can develop, the number of files you can post, the number of people you can include in the office, and so on. Review collected by and hosted on G2.com.

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Open Discussions in Huddle
Fashion Design Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I can easily share files with clients in a secure fashion.

Also i like how convenient it is especially for uploading items. Review collected by and hosted on G2.com.

What do you dislike?

I haven't experienced any problem while using it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is very fantastic especially for sharing files, give it a try. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You can easily access client information and data easily. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Huddle allows you to access your files from anywhere anytime across the world.

It is easy to use and customize.

Sharing files is easy and fast.

Great customer support. Review collected by and hosted on G2.com.

What do you dislike?

I don't have anything to dislike about Huddle.

It is a recommendable tool for file management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes i highly recommend Huddle for file management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is easy to implement, set up and use.

Has an intuitive and user-friendly interface.

Great and reliable customer support.

It is not expensive which makes it affordable. Review collected by and hosted on G2.com.

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Media Director
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

All its features are very good and intuitive that helps the development of internal and external work, this is a tool that has an incredible order, can be organized by folders and thus facilitates its use. Huddle makes it easy for me to share with my team maintaining good control over each one that handles the element and monitoring to know who has worked and what has been worked on, this tool allows users to use the native document file types. It is a `secure online platform that connects entities inside and outside organizations to use projects efficiently. Review collected by and hosted on G2.com.

What do you dislike?

The truth is that I love Huddle, it is intuitive and easy to use, it is a powerful tool that can undoubtedly be handled by anyone, this tool allows you to do many things that take advantage of it. As well as share and disseminate information. I have no complaints, it is simply an excellent program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

These are the tools that I like to recommend, they are intuitive and we know that the benefit of using it will be noticeable. This is all that is needed for collaborative document collaboration, the comment sequences on the documents are excellent. Streamlines the work, minimizes the use of email, the interaction with the client is incredible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle benefits us in the departments of business development, it is a communication and information technology. This offers a good basis for safe work and we can save a lot of time, which benefits the performance of the corporation, allows us to share files collaboratively, we can manage client projects and share content, we can rely on this incredible platform as we It allows to have an extraordinary interaction with clients, sharing information and making this a more comfortable and pleasant way to work. Review collected by and hosted on G2.com.

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Marketing Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Legal documents all in one place and secure Review collected by and hosted on G2.com.

What do you dislike?

Needs an updated user interface but still easy to work with Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No more scares of losing documents due to a computer issue Review collected by and hosted on G2.com.

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Administative Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

When keeping track of a large database of documents, for instance, it's easy for a group of people to jump in and out of the doc in Huddle and add their information. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I dislike is that documents are frequently locked and using a read-only document is useless. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Projects where large groups of people are working on a single goal are an ideal use for Huddle. The ability to have a file where the group has been given access and can edit and automatically upload their edits is ideal. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ability to handle version control and keep all versions saved Review collected by and hosted on G2.com.

What do you dislike?

The website constantly signs you off and requires a security code to get back one Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Huddle is a great tool if you are looking to improve collaboration and version control issues within teams. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Minimize issues related to which version is updated for files Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It allows us to easily share documents with clients in a secure fashion. It also allows all people to access client information and data very easily. Managing teams is relatively easy and clients seem to enjoy using the requests features. Review collected by and hosted on G2.com.

What do you dislike?

Some usability features. Colors are sometimes hard to see. Requests are not sortable in the ways you would think. If you want a specific order for requests, you have to enter them in a specific fashion. If you do not use Huddle frequently it can be hard to navigate. Many clients have reached out about difficulty navigating because they don't use it frequently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle has helped us to quickly share documents in a secure fashion. Clients can also feel in charge of their document requests because they can assign requests to the appropriate employees. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Huddle Desktop is ideal for collaboration. Review collected by and hosted on G2.com.

What do you dislike?

Huddle Desktop sometimes doesn’t work and I require my IT department to reinstall it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Collaborating within my team is much simpler and ensures version control across products. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it helped manage and organize different file types and kept information secure Review collected by and hosted on G2.com.

What do you dislike?

The app isn’t as mobile friendly as online on desktop Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle has helped me keep track of certain information and kept reminders of important messages from the company Review collected by and hosted on G2.com.

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Users are able to communicate within different groups. Sharing and commenting on files very easily, no bugs or glitches when sharing videos and documents.Can right click and upload any file from desktop instantly to huddle with no extra steps needed. Review collected by and hosted on G2.com.

What do you dislike?

Mobile side still needs more abilities, the desktop version has much more options. Users tend to be on tablets and phones more than computers, so giving them the option to do everything on mobile as well would be very beneficial. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try out demo. eliminates need for multiple other apps. Very secure and easy to learn. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Able to receive feedback much faster on projects because how easy it is to share and comment on files all through 1 app. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

their functions are very useful and practical, which facilitates the management and follow-up and control of the changes that may be made in the middle of sharing the files between different work groups, which for me, since it allows several people from different teams share and exchange information in a very practical and simple way Review collected by and hosted on G2.com.

What do you dislike?

its learning curve can be a bit tedious to handle but it does not take much time to understand how to handle its functions in the best way so that it is easy to access for the whole team and it can also be a bit slow to respond but this will passed very few times Review collected by and hosted on G2.com.

Recommendations to others considering the product:

a recommendation would be to improve the performance of the tool so that it is faster and practical Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is an excellent collaboration tool because it gives you multiple functions that allow you to share information with other work groups in a dynamic and simple way, which improves the performance and development of new projects. Review collected by and hosted on G2.com.

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Senior Graphic Designer, Senior Project Manager.
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has been a privilege to have Huddle and to stay out of complex processes with applications that affected us in the time factor, resorting to training. We have found a tool that gives us the confidence to share, create, modify and manage each of our tasks and with a first class support.

It gives a fluid work environment in which you can interact under any edition or integration for any activity. Review collected by and hosted on G2.com.

What do you dislike?

I have experienced that sometimes some documents usually delay to share them with some contributors of the project, however, these culminate to load, another factor that would improve Huddle would be the interface, but has responded well to each of our adaptations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The application is a surprising breakthrough on the tools to manage projects, it is indisputable as it makes its way into the market with its support in mobile devices and its web interface, it is a fairly stable application so it will not be that long when we see it is in the top providing a more than optimal service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle came to reinforce support and teamwork, in which we can contribute content and improve activities, specific tasks and even projects. The frequency of use of Huddle was increasing over time as our team feels comfortable making changes within its web interface. We love the benefit of automating the monitoring of each user and the roles that can be distributed among users. The integrations are still limited but this may improve over time. Review collected by and hosted on G2.com.

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Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I feel like it is the perfect product for me. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it can be a little hard to understand. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend this tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have solved various business problems using Huddle. Review collected by and hosted on G2.com.

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Assistant Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I liked how our team was able to easily and effectively share files and documents among each other. It was easy to upload, easy to download and so simple anyone can use it. Review collected by and hosted on G2.com.

What do you dislike?

I did not like how long some of the larger files took to upload. Occasionally it would fail and i would have to try two times or more, it was really frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Huddle is an amazing team collaboration tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huddle was the perfect solution to our teams need of sharing files and documents. We used to waste time sending emails but often we could not send the files because they were so large, Huddle really was great for what we needed. Review collected by and hosted on G2.com.

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Platform with incredible features that allow you to manage and better manage the activity
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like it because its functions are easy and intuitive to use also gives you the option to open documents within the same browser, which improves the search for information and so it is faster and easier Review collected by and hosted on G2.com.

What do you dislike?

it does not offer an option where you can do a basic document retention and it does not allow you to make watermarks of documents something that would be very useful to add Review collected by and hosted on G2.com.

Recommendations to others considering the product:

adding the ability to retain documents would be an excellent option Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

is a very beneficial and practical tool to use since it allows you to make, edit and share documents in a practical way Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it gives all employees up to date information on daily issues, concerns etc. Review collected by and hosted on G2.com.

What do you dislike?

Being on afternoon most of the time I get information later than day employees. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

No recommendations at this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All employees can collaborate to understand and solve any issues or concerns as soon as possible. Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use, robust and intuitive features Review collected by and hosted on G2.com.

What do you dislike?

Nothing at this time (version). Huddle does everything we need it to do. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Huddle makes sharing information, managing projects and connecting with the right people simple and efficient. Huddle can also be accessed from anywhere, at any time and on any device. Regardless of whether employees are in the office, work can continue. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Project management, workflow, approvals, photo library, Website production (Launch)

1. Provide an easy, out of the box solution that does not require any customization or internal IT resources for development support.

2. Deliver access to project content and teams, independent of location, device, and domain, through Huddle's accessibility and external collaboration solutions.

3. Centralize the management of all FAA related meetings, tasks, and documentation through Huddle's powerful workspace model. Huddle is a very robust content management tool that supports document versioning, locking, tracking, commenting, sharing, and approvals and team based permissions to easily control who has access to your files.

4. Enable government grade security in support of various FAA initiatives (Huddle is FedRAMP certified), improving the effectiveness and oversight of deliverables and project schedules.

5. Facilitate access using different devices and operating systems Review collected by and hosted on G2.com.

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Administration & Recruitment Associate
Biotechnology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The aspect I like most is the ease of sharing. the platform allows me share documents and folders with colleagues however it also allows me to assign to certain people what they can or can't view and can or can't edit. Review collected by and hosted on G2.com.

What do you dislike?

The aspect I dislike is the interface. it's not that I really dislike it it's just I feel this is an area it can improve on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely choose huddle as it is a fantastic platform for file sharing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits I have realised is the ease of us as a company being able to share files between or European and American offices. This allows us to upload and let another colleague deal with a file and we can use it when it is ready rather than pinging emails back and forth. Review collected by and hosted on G2.com.

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Senior Policy Advisor
Government Administration
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple to use and updates are instantly. Huddle note was effective and simple to use. Review collected by and hosted on G2.com.

What do you dislike?

can get confusing if you create a lot of files and zip files Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

how to share information securely.

also we have an audit trail. Review collected by and hosted on G2.com.

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AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I work in an environment where dozens of staff members from multiple different organizations must work together to write, review, and finalize documents. We used to conduct it over email, which led to numerous issues with version control, failure to include all the right people, and questions over whose court a ball was in. Moving to Huddle was a dramatic improvement that allowed us to effectively collaborate. Review collected by and hosted on G2.com.

What do you dislike?

I have no major complaints. There have been cases of system downtime or cases where a document update would not save, but they have been rare. We also occasionally deal with very large documents, which are more difficult to upload and manage than the standard, relatively small word documents or Excel files. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows for more effective collaboration, as described above. Also serves as a useful repository for the large number of files that we maintain. Review collected by and hosted on G2.com.

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CN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Keeps the team synchronized, up-dated with the latest revisions Review collected by and hosted on G2.com.

What do you dislike?

Inviting people one by one manually to workspaces. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Huddle so that our customers can have access easily to our files and they can comment and give their feedback without using space. Review collected by and hosted on G2.com.

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Special Assistant to the Assistant Administrator of the Middle East Bureau
International Affairs
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The concept of the program is good, but it is not intuitive. Review collected by and hosted on G2.com.

What do you dislike?

It's hard to use and not very user friendly. We all had trouble using it, so it proved to be more burdensome than beneficial. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing files and documents. Review collected by and hosted on G2.com.

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Response from Tim Deluca-Smith of Huddle

Nour - I'm sorry you found Huddle hard to use. Our UX team puts a great deal of effort into ensuring Huddle is as intuitive as possible. Did you (and the team) reach out to your account manager, or did you use any of the "Get Started" content from our online support center at https://huddle.zendesk.com/hc/en-us/categories/203065747

AT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

very user friendly, highly efficient, eases collaborative work on documents incl. sharing, release and versioning; Offline working and great mobile working app; Continuos improving Review collected by and hosted on G2.com.

What do you dislike?

Task management could be improved including linking various tasks in a logical order Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Collaboration with large internationally distributed team on the creation, review and release of documents / documentation Review collected by and hosted on G2.com.

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