Chuck R.
CR
Chuck R.
Host
Mid-Market (51-1000 emp.)
"HIPAA compliant comunication"
4/5
What do you like best about Hucu.ai?

Ease of communication while remaining HIPAA comliance Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

The menu button is in a bad place. Opening the menu or closing images from an iPhone is very difficult. Review collected by and hosted on G2.com.

Response from Asif Khan of Hucu.ai
Edit edit

Thank you for taking the time to deliver feedback on your Hucu.ai experience! We’re glad to hear that Hucu.ai helps you connect with your community easily & securely. We’d like to connect with you to learn more about how we can improve the menu button placement & ease of mobile use. Feedback like this helps us continually improve our customer experience by knowing what we are doing right and what we can work on. So, we greatly appreciate you sending us this helpful response.

We would like to follow up with you directly, so please keep an eye out for a message from us on Hucu.ai!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"A convenient way to stay in contact with co-workers"
4/5
What do you like best about Hucu.ai?

There are different channels for different groups Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

It takes a long time to load on my phone. Review collected by and hosted on G2.com.

Response from Asif Khan of Hucu.ai
Edit edit

Thank you for taking the time to share your thoughts on the Hucu.ai experience! We’re glad to hear that Hucu.ai helps you conveniently collaborate with your team & organize your communication. Additionally, we appreciate your feedback regarding mobile app speed. We recognize mobile app speed is a top priority for our customers & we are currently working to improve app functionality. Feedback like this helps us continually improve our customer experience by knowing what we are doing right and what we can work on. So, we greatly appreciate you sending us this helpful response.

We are hoping to follow up with you directly! Please message Sarah Brennan on Hucu or email sarah@hucu.ai

Taylor Ann D.
TD
Taylor Ann D.
COO and Co-Founder
Small-Business (50 or fewer emp.)
"Great product!"
4.5/5
What do you like best about Hucu.ai?

The ability to communicate with my patients in HIPAA compliant app. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Still some kinks to work out with ease of use. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"I really hate this app"
0/5
What do you like best about Hucu.ai?

The app is HIPPA complaint. That's pretty much it. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Impossible to use. The screen is unresponsive to touch. Review collected by and hosted on G2.com.

Response from Asif Khan of Hucu.ai
Edit edit

We are sorry that our app did not meet your expectations at the time you tried it. Our commitment is to improve your workflows and experience.

We have taken your feedback & released a new version of the app, Hucu 5.0.0, which should significantly improve app functionality, responsiveness, & speed. Please check that you have downloaded the most recent version of Hucu from your device app store to ensure you are using the enhanced version.

We would like to meet with you to troubleshoot the issues you’re facing & take further actions to ameliorate your experience. Please reach out to Sarah Brennan via Hucu or email sarah@hucu.ai and we will see to it that your needs are met timely.

All that said, on behalf of the Hucu team, I want to reiterate our gratitude for you taking the time to submit feedback. We are committed to continuous improvement.

Ashley Y.
AY
Ashley Y.
Nurse Practitioner
"Great app for continuity and communication"
5/5
What do you like best about Hucu.ai?

I love that I can communicate with my facilities and colleagues easily and in a manner that shows importance. The flags used to show the urgency of the issue regarding a patient makes my job easier. I know when things are routine versus urgent. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

There are not really things I dislike. The improvements of the app have really helped users navigate. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Thank you for all you do!"
5/5
What do you like best about Hucu.ai?

The easiness to connect with other providers. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

The Hucu ai., team believes a culture of excellence is driven by understanding patient care can be delivered any time and anywhere. They have been able to create a communication platform, assisting all providers to have an immediate communication with each other to serve all in need of healthcare services. They are wonderful to work with and are great stewards to our healthcare system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Communication"
5/5
What do you like best about Hucu.ai?

The greatest thing about HUCU is, The providers and the Administrators can be on the same page with up to date live information on the go. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

There's really nothing that I dislike about Hucu Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"HIPPA Compliant Communication Hub."
4.5/5
What do you like best about Hucu.ai?

Coordination with various entities during a residents stay from dietary to MD, RN to APN. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

I utilize this on a daily basis and get multiple notifications- allows for immediate communication with my colleagues Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Very Helpful to Every One"
4/5
What do you like best about Hucu.ai?

Best track patient solution for easy to communicate. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Very heavy load to cell phone app some time stuck in cell. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Hucu.ai streamlines communications across many streams and truly puts patients at the center"
5/5
What do you like best about Hucu.ai?

Functionality to include patients' family members and supporters in addition to providers makes it easy to communicate efficiently Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

The team is still building some functionality, such as desktop access which will improve the range of the application Review collected by and hosted on G2.com.