# Best Enterprise Feedback Management Software with Device Responsiveness Capabilities

## How Many Enterprise Feedback Management Software Products Does G2 Track?

**Total Products under this Category:** 277

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Enterprise Feedback Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,900+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Feedback Management Software
 ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=18969&focus%5B%5D=23848&focus%5B%5D=73862&focus%5B%5D=61042&focus%5B%5D=19895)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Userback, Glassbox, ReputationStacker, Simplesat, and Chattermill.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=userback&focus%5B%5D=glassbox&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)

**Sponsored**

### Canny

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-08-10T06%3A02%3A11Z&secure%5Bdisplayable_resource_id%5D=32&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=32&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38122&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%2Ff%2Fdevice-responsiveness%3Fopen_modal_url%3D%252Fproducts%252Fhubspot-service-hub%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fenterprise-feedback-management%25252Ff%25252Fdevice-responsiveness%2526source%253Dcategory&secure%5Btoken%5D=6b060be8fd2d69e28bb86aec40eea8ef28d2738c9c9e919df04cb78961c1432e&secure%5Burl%5D=https%3A%2F%2Fcanny.io%2Fregister%3Futm_campaign%3Dg2-cpc-sponsored-placement%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial)

### [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)

Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,822

#### How Do G2 Users Rate HubSpot Service Hub?

- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.6/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.7/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind HubSpot Service Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Customer Success Specialist
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 37% Medium

#### What Do G2 Reviewers Say About HubSpot Service Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users find HubSpot Service Hub to be **exceptionally easy to use** , streamlining communication and enhancing decision-making effortlessly.
- Users value the **seamless integration** of HubSpot Service Hub, enhancing collaboration and insight access across channels.
- Users value the **responsive customer support** of HubSpot Service Hub, enhancing their communication and decision-making efficiency.
- Users love the **efficiency** of HubSpot Service Hub, which streamlines workflows and enhances productivity significantly.
- Users value the **efficient ticketing system** in HubSpot Service Hub for managing customer interactions seamlessly.

##### Cons

- Users find the **missing features** in HubSpot Service Hub limiting, especially as needs grow and scalability becomes costly.
- Users find the **limited customization** of contacts and designs restrictive, impacting functionality and creative expression.
- Users are frustrated by the **limited features** , particularly regarding customization and integration difficulties impacting productivity.
- Users face a **lack of features** in HubSpot Service Hub, hindering collaboration and complicating the user experience.
- Users find the **ticket management system cumbersome** , with limitations impacting efficiency and data handling.

#### What Are Recent G2 Reviews of HubSpot Service Hub?

**["HubSpot Service Hub has helped streamline our support operations significantly. ."](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632)**

**Rating:** 4.0/5.0 stars

_— Ashish P._

[Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632)

**["Ticket management and centralized support with automations that enhance the experience"](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)**

**Rating:** 4.5/5.0 stars

_— Lizeth M._

[Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)

#### What Are G2 Users Discussing About HubSpot Service Hub?

- [How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?](https://www.g2.com/discussions/how-does-hubspot-service-hub-contribute-to-creating-a-more-cohesive-and-effective-customer-service-experience) - 3 comments, 1 upvote
- [What is HubSpot Service Hub used for?](https://www.g2.com/discussions/what-is-hubspot-service-hub-used-for) - 2 comments, 1 upvote
- [What does HubSpot software do?](https://www.g2.com/discussions/hubspot-service-hub-what-does-hubspot-software-do) - 2 comments
- [Which of the following features are available on the HubSpot platform?](https://www.g2.com/discussions/which-of-the-following-features-are-available-on-the-hubspot-platform) - 1 comment
- [What is service hub?](https://www.g2.com/discussions/what-is-service-hub) - 2 comments

### [Simplesat](https://www.g2.com/products/simplesat/reviews)

Simplesat is a feedback management tool designed to help organizations enhance their customer engagement by increasing survey response rates. This solution offers a flexible approach to gathering feedback, enabling businesses to create visually appealing and personalized surveys that resonate with their customers. By integrating with popular platforms such as Zendesk, Intercom, Autotask, and Salesforce, Simplesat makes it convenient for customers to provide feedback through their preferred communication channels, ensuring that every interaction is an opportunity for valuable insights. The target audience for Simplesat includes businesses of all sizes that prioritize customer experience and seek to understand their clients' opinions more deeply. By utilizing a variety of feedback survey types, such as Customer Satisfaction (CSAT) and Customer Effort Score (CES) surveys, organizations can capture immediate reactions following key customer interactions, such as onboarding or support ticket resolutions. Additionally, scheduled Net Promoter Score (NPS) surveys provide a broader perspective on customer sentiment over time, helping businesses identify trends and areas for improvement. One of the standout features of Simplesat is its robust data interpretation capabilities. Users can easily navigate the Dashboard to generate insightful reports, create leaderboards, and segment their customer base for targeted analysis. This functionality allows businesses to drill down into individual responses and understand the nuances of customer feedback. By learning the right questions to ask, organizations can ensure that they are addressing the most pressing concerns and priorities of their customers. Simplesat also emphasizes the importance of closing the feedback loop. The tool enables businesses to set up automated responses for dissatisfied customers, connecting them with agents who can access their feedback history for a more personalized resolution. Conversely, it encourages outreach to satisfied customers, such as requesting Google reviews after receiving high ratings. This proactive approach not only enhances a company's reputation but also contributes positively to search engine optimization (SEO) efforts. Furthermore, sharing positive feedback within teams serves as a motivational boost, fostering a culture of recognition and improvement. Incorporating Simplesat into daily operations transforms feedback collection from a cumbersome task into a seamless process. By prioritizing customer feedback and making it an integral part of business practices, organizations can foster stronger relationships with their clients, ultimately leading to improved satisfaction and loyalty.

**Average Rating:** 4.8/5.0

**Total Reviews:** 164

#### How Do G2 Users Rate Simplesat?

- **Ease of Use:** 9.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.3/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Simplesat?

- **Seller:** [Simplesat](https://www.g2.com/sellers/simplesat)
- **Company Website:** www.simplesat.io
- **Year Founded:** 2016
- **HQ Location:** Seattle, Washington
- **Twitter:** @simplesat  
192 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a3a8abc850d5c57a09e181cb51269b9fa460b6bb2929ccf5e8009500723621&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13224182%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 57% Small, 39% Medium

#### What Do G2 Reviewers Say About Simplesat?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **kind and responsive customer support** from Simplesat, enhancing their overall experience remarkably.
- Users value the **ease of use** of Simplesat, making customer feedback management simple and effective.
- Users highlight the **easy setup** of Simplesat, enabling quick integration and immediate customer feedback.
- Users appreciate the **customizable survey creation** in Simplesat, ensuring tailored and efficient feedback collection for their needs.
- Users value the **easy integrations** offered by Simplesat, enabling seamless survey implementation with various systems.

##### Cons

- Users feel that the **increased pricing** of Simplesat diminishes its value compared to competitors.
- Users often experience **integration issues** with Simplesat, causing disruptions in workflow due to frequent disconnections.
- Users find the **survey customization options lacking** , limiting their ability to tailor feedback and branding effectively.
- Users find the **complex usability** of Simplesat challenging, as setup can be unintuitive and frustrating at times.
- Users experience **connection issues** with Simplesat, causing disruptions due to frequent disconnections during platform integration.

#### What Are Recent G2 Reviews of Simplesat?

**["Making Feedback Management More Practical and Organized"](https://www.g2.com/survey_responses/simplesat-review-12950522)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/simplesat-review-12950522)

**["Simplesat: Easy, Efficient, with Resilient Support"](https://www.g2.com/survey_responses/simplesat-review-12874198)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/simplesat-review-12874198)

#### What Are G2 Users Discussing About Simplesat?

- [What are the tools used by marketers to measure customer satisfaction?](https://www.g2.com/discussions/what-are-the-tools-used-by-marketers-to-measure-customer-satisfaction)
- [What is survey Survicate?](https://www.g2.com/discussions/simplesat-what-is-survey-survicate)
- [What is CSAT in customer service?](https://www.g2.com/discussions/what-is-csat-in-customer-service) - 1 comment
- [What is simplesat?](https://www.g2.com/discussions/what-is-simplesat) - 1 comment

### [Delighted](https://www.g2.com/products/delighted/reviews)

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

**Average Rating:** 4.7/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Delighted?

- **Ease of Use:** 9.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 7.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Delighted?

- **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics)
- **Year Founded:** 2002
- **HQ Location:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employees on LinkedIn®
- **Ownership:** NASDAQ: XM

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Medium, 40% Small

#### What Are Recent G2 Reviews of Delighted?

**["Very VERY intuitive 👏"](https://www.g2.com/survey_responses/delighted-review-6697443)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/delighted-review-6697443)

**["Delighted is amazing."](https://www.g2.com/survey_responses/delighted-review-9782860)**

**Rating:** 5.0/5.0 stars

_— Anna G._

[Read full review](https://www.g2.com/survey_responses/delighted-review-9782860)

#### What Are G2 Users Discussing About Delighted?

- [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment
- [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted)
- [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do)
- [What is delighted platform?](https://www.g2.com/discussions/what-is-delighted-platform)

### [UserTesting](https://www.g2.com/products/usertesting/reviews)

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

**Average Rating:** 4.4/5.0

**Total Reviews:** 734

#### How Do G2 Users Rate UserTesting?

- **Ease of Use:** 8.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UserTesting?

- **Seller:** [UserTesting](https://www.g2.com/sellers/usertesting)
- **Company Website:** www.usertesting.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @usertesting  
42,832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73442a6f9daab3f3de2836e2f4625bacfccf35b241b94c14334b3b9d6b8521b4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F564709%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,876 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Researcher, Product Designer
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 41% Large, 37% Medium

#### What Do G2 Reviewers Say About UserTesting?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of UserTesting, enabling quick feedback and efficient testing processes.
- Users appreciate the **valuable insights** from UserTesting, aiding in effective understanding of consumer sentiment and feedback.
- Users appreciate the **time-saving feedback** from UserTesting, enabling swift decisions based on real user interactions.
- Users value the **helpful and responsive customer support** of UserTesting, enhancing their testing experience significantly.
- Users value the **insightful feedback features** of UserTesting, enhancing their understanding of consumer sentiment effectively.

##### Cons

- Users experience **testing difficulties** due to limited question logic, participant quality, and technical issues impacting effectiveness.
- Users note the **missing features** in UserTesting, particularly regarding text formatting and survey navigation, affecting usability.
- Users report **survey issues** including long response times, participant quality concerns, and challenges in sharing findings.
- Users criticize UserTesting for being **expensive** , especially given the inconsistent quality of participants and support issues.
- Users find that the **limited functionality** of UserTesting, including inconsistent features and analysis, hampers their overall experience.

#### What Are Recent G2 Reviews of UserTesting?

**["UserTesting Makes Gathering Genuine Feedback Fast and Simple"](https://www.g2.com/survey_responses/usertesting-review-12927269)**

**Rating:** 4.5/5.0 stars

_— Sambit Kumar B._

[Read full review](https://www.g2.com/survey_responses/usertesting-review-12927269)

**["Quick Access to Real Users with an Intuitive Dashboard and Rich Video Insights"](https://www.g2.com/survey_responses/usertesting-review-12946786)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/usertesting-review-12946786)

#### What Are G2 Users Discussing About UserTesting?

- [What is UserTesting used for?](https://www.g2.com/discussions/what-is-usertesting-used-for) - 1 comment
- [What is UserZoom used for?](https://www.g2.com/discussions/what-is-userzoom-used-for)
- [What are the three types of user testing?](https://www.g2.com/discussions/what-are-the-three-types-of-user-testing)
- [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) - 2 comments
- [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) - 1 comment, 1 upvote

### [Outgrow](https://www.g2.com/products/outgrow/reviews)

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 318

#### How Do G2 Users Rate Outgrow?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.7/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Outgrow?

- **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow)
- **Company Website:** www.outgrow.co
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @OutgrowCo  
3,719 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Outgrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles.
- Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries.
- Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content.
- Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly.
- Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support.

##### Cons

- Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity.
- Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan.
- Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options.
- Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments.
- Users feel limited by **customization options** , often struggling to style pages without incurring additional costs.

#### What Are Recent G2 Reviews of Outgrow?

**["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)**

**Rating:** 5.0/5.0 stars

_— 재연 ._

[Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202)

**["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380)

### [Sogolytics](https://www.g2.com/products/sogolytics/reviews)

Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform's potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 87

#### How Do G2 Users Rate Sogolytics?

- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Sogolytics?

- **Seller:** [Sogolytics](https://www.g2.com/sellers/sogolytics)
- **Company Website:** www.sogolytics.com
- **Year Founded:** 2013
- **HQ Location:** Herndon, VA
- **Twitter:** @Sogolytics  
8,657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0bd495a49d0aaaf0eaff7ba80a9e2b70ae06fdcc1ef34dd1f50cfb827f49088a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2315708%2F&secure%5Burl_type%5D=linkedin_company_website)  
114 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Education Management
- **Company Size:** 49% Small, 27% Medium

#### What Do G2 Reviewers Say About Sogolytics?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **awesome customer support** from Sogolytics, helping even amateurs navigate the platform effectively.
- Users highlight the **ease of use** of Sogolytics, making survey creation simple and intuitive for everyone.
- Users value Sogolytics for its **ease of use and powerful measuring tools** , making feedback collection simple and effective.
- Users commend Sogolytics for its **powerful feedback management tools** , making participant feedback easy and meaningful.
- Users highlight the **helpful support** from Sogolytics, making it ideal for amateurs navigating the platform.

##### Cons

- Users find the **complex usability** of Sogolytics frustrating, particularly regarding report saving and survey adjustments.
- Users find the **inadequate filtering** of Sogolytics frustrating, complicating the process of saving reports and filters efficiently.
- Users find the software **not super intuitive** , though staff assistance helps improve the overall experience.
- Users find **survey issues** frustrating, particularly with saving functionality and managing prior reports or filters.

#### What Are Recent G2 Reviews of Sogolytics?

**["Easy Survey Creation with Reports That Are Actually Useful"](https://www.g2.com/survey_responses/sogolytics-review-13080156)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/sogolytics-review-13080156)

**["Effortless Survey Creation with Templates, AI Prompts, and Multilingual Forms"](https://www.g2.com/survey_responses/sogolytics-review-12969235)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/sogolytics-review-12969235)

#### What Are G2 Users Discussing About Sogolytics?

- [Is SoGo survey free?](https://www.g2.com/discussions/is-sogo-survey-free) - 1 comment
- [Who owns SoGoSurvey?](https://www.g2.com/discussions/who-owns-sogosurvey)
- [What is the features of Zoho survey?](https://www.g2.com/discussions/what-is-the-features-of-zoho-survey)
- [What are the features of Survey Monkey?](https://www.g2.com/discussions/what-are-the-features-of-survey-monkey)

### [Medallia Agile Research](https://www.g2.com/products/medallia-agile-research/reviews)

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.

**Average Rating:** 4.3/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Medallia Agile Research?

- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10)
- **Feedback Collection:** 7.9/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Medallia Agile Research?

- **Seller:** [Medallia](https://www.g2.com/sellers/medallia)
- **Year Founded:** 2001
- **HQ Location:** San Francisco, CA
- **Twitter:** @Medallia  
12,225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8d80f3d6282d9c0ba5d566f563fb36c86bb89ad7f09e57400dd8a99467e21c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F49697%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,039 employees on LinkedIn®
- **Phone:** 650-321-3000

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Medium, 38% Small

#### What Are Recent G2 Reviews of Medallia Agile Research?

**["Excellent value for money"](https://www.g2.com/survey_responses/medallia-agile-research-review-8739894)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/medallia-agile-research-review-8739894)

**["Wonderful survey platform to get inputs for better results"](https://www.g2.com/survey_responses/medallia-agile-research-review-8667056)**

**Rating:** 4.5/5.0 stars

_— Vineet A._

[Read full review](https://www.g2.com/survey_responses/medallia-agile-research-review-8667056)

### [Nicereply](https://www.g2.com/products/nicereply/reviews)

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide - Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. - Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. - Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. - Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability - Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails. - Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. - See your data in your CRM software and set automation based on the scores & feedback. - Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. - See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard. - Recognize your best agents with leaderboards and drill-downs stats per team and agent. - Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel. - Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered. - There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.

**Average Rating:** 4.5/5.0

**Total Reviews:** 423

#### How Do G2 Users Rate Nicereply?

- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.7/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Nicereply?

- **Seller:** [Nice Reply s.r.o.](https://www.g2.com/sellers/nice-reply-s-r-o)
- **Year Founded:** 2012
- **HQ Location:** Bratislava
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b038996738020339a3656136fad4d5b11bd33ccb3e54137f1e47d25e194c9fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1118193%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Support Agent, Customer Support Specialist
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Medium, 32% Small

#### What Are Recent G2 Reviews of Nicereply?

**["Great"](https://www.g2.com/survey_responses/nicereply-review-4378207)**

**Rating:** 4.5/5.0 stars

_— Dušan K._

[Read full review](https://www.g2.com/survey_responses/nicereply-review-4378207)

**["Great for CSAT"](https://www.g2.com/survey_responses/nicereply-review-9692698)**

**Rating:** 5.0/5.0 stars

_— Alyssa U._

[Read full review](https://www.g2.com/survey_responses/nicereply-review-9692698)

#### What Are G2 Users Discussing About Nicereply?

- [What is Nicereply used for?](https://www.g2.com/discussions/what-is-nicereply-used-for)

### [Dscout](https://www.g2.com/products/dscout/reviews)

Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently. Dscout helps brand and product teams conduct multi-method research like: -usability testing -concept testing -interviews -field studies -diary studies -surveys -intercepts -card sorting -and more Dscout is well-known for -High-quality participants with ID and video verification, plus access to 3 million participants via Partner Panels -A built-in Private Panel management tool (CRM) -Seamlessly supporting multiple research methods in one study, including multi-activity (Diary) studies -An extremely high level of service and support for all pricing tiers, with custom project support available via the special services team -Useful AI Agents for planning, moderating, and analyzing research -Enterprise-grade privacy and security Dscout is mainly used by User Experience Researchers (UXRs), Product Designers, Product Managers, Market Researchers, Website Teams, E-commerce specialists, Consumer Insights, and Customer Experience Teams at Enterprise and Mid-market orgs. Some common use cases are: -competitive and market research -continuous discovery and iteration -discovery research -GenAI testing -personas and segmentation -prototyping and product design -testing and validation AI features are woven throughout the Dscout platform to users work faster, follow best practices, and uncover hidden patterns and insights. Users can choose which AI features they wish to use. All AI content is labelled, editable, and references sources when possible.

**Average Rating:** 4.5/5.0

**Total Reviews:** 187

#### How Do G2 Users Rate Dscout?

- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Dscout?

- **Seller:** [Dscout](https://www.g2.com/sellers/dscout)
- **Company Website:** dscout.com
- **Year Founded:** 2011
- **HQ Location:** Chicago, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eab2f8fc18b9e34177ff94c920cf2194d1a01fbed9a2c2cc00b7caf20133467&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2438748%2F&secure%5Burl_type%5D=linkedin_company_website)  
303 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Researcher, Senior UX Researcher
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 57% Large, 22% Medium

#### What Do G2 Reviewers Say About Dscout?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Dscout, enabling quick setup and swift participant responses for research.
- Users praise Dscout's **helpful customer support** , consistently delivering timely responses and effective solutions to inquiries.
- Users value the **intuitive usability and time-saving features** of Dscout, appreciating its ease in recruitment and study setup.
- Users find the **support team extremely helpful** , providing excellent assistance and empowering teams to conduct research faster.
- Users appreciate the **great participant engagement** in Dscout, enabling effective communication and seamless interactions throughout the process.

##### Cons

- Users find a lack of **essential features** in Dscout, requesting improvements in randomization and functionality.
- Many users note the **limitations in participant quality** and diversity, impacting study results and survey effectiveness.
- Users find **feature limitations** in Dscout, noting issues with analysis tools and cumbersome export processes.
- Users express frustration with the **complex usability** of Dscout, finding navigation and task management challenging.
- Users find the **limited analysis capabilities** of Dscout frustrating, hindering effective video insights and data interpretation.

#### What Are Recent G2 Reviews of Dscout?

**["Feature-Rich Platform with Helpful Support and Seamless Slack Integration"](https://www.g2.com/survey_responses/dscout-review-13160793)**

**Rating:** 4.0/5.0 stars

_— Rayssa A._

[Read full review](https://www.g2.com/survey_responses/dscout-review-13160793)

**["Best-in-Class Qualitative Recruitment with an Intuitive, Feature-Rich Platform"](https://www.g2.com/survey_responses/dscout-review-13152041)**

**Rating:** 5.0/5.0 stars

_— Yu-Chen C._

[Read full review](https://www.g2.com/survey_responses/dscout-review-13152041)

#### What Are G2 Users Discussing About Dscout?

- [Is dscout mobile only?](https://www.g2.com/discussions/is-dscout-mobile-only) - 1 comment
- [How does dscout app work?](https://www.g2.com/discussions/how-does-dscout-app-work) - 1 comment
- [What is the dscout app?](https://www.g2.com/discussions/what-is-the-dscout-app) - 1 comment
- [What does dscout do with your information?](https://www.g2.com/discussions/what-does-dscout-do-with-your-information) - 1 comment, 1 upvote

### [Qualaroo](https://www.g2.com/products/qualaroo/reviews)

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves teams of the burdens that comes with user research. From your mobile app to web app, you can deploy Qualaroo’s trademark nudge and use features like advanced targeting, dynamic insight reporting, sentiment analysis and more. Leading brands like Zillow, Lenovo, Twilio, TripAdvisor trust Qualaroo to capture qualitative feedback that drives real business results.

**Average Rating:** 4.3/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate Qualaroo?

- **Ease of Use:** 8.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Qualaroo?

- **Seller:** [Qualaroo](https://www.g2.com/sellers/qualaroo)
- **Year Founded:** 2012
- **HQ Location:** San Antonio, TX
- **Twitter:** @Qualaroo  
36,879 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c27dbe2b5bb9d99396952ad910a3bfd80c2338429dd27c2f6c4e8a7ae0688fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqualaroo&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 46% Medium, 42% Small

#### What Do G2 Reviewers Say About Qualaroo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Qualaroo's **advanced targeting features** , enabling them to collect actionable feedback from the right audience.
- Users appreciate Qualaroo's **advanced targeting features** , enabling them to gather relevant feedback for significant improvements.
- Users value Qualaroo's **advanced targeting features** , enabling them to gather highly relevant and actionable feedback.
- Users value the **advanced targeting features** of Qualaroo, enabling precise feedback from relevant audiences for impactful improvements.
- Users appreciate Qualaroo's **advanced targeting features** , which ensure relevant feedback for meaningful improvements.

#### What Are Recent G2 Reviews of Qualaroo?

**["Reliable for quick customer insights"](https://www.g2.com/survey_responses/qualaroo-review-10878194)**

**Rating:** 4.5/5.0 stars

_— Akshay S._

[Read full review](https://www.g2.com/survey_responses/qualaroo-review-10878194)

**["Loved the usability"](https://www.g2.com/survey_responses/qualaroo-review-10878177)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/qualaroo-review-10878177)

#### What Are G2 Users Discussing About Qualaroo?

- [How do you use Qualaroo?](https://www.g2.com/discussions/how-do-you-use-qualaroo)
- [What is survey Survicate?](https://www.g2.com/discussions/qualaroo-what-is-survey-survicate)
- [How to use Qualaroo?](https://www.g2.com/discussions/how-to-use-qualaroo)
- [What does Qualaroo do?](https://www.g2.com/discussions/what-does-qualaroo-do)

### [ProProfs Survey Maker](https://www.g2.com/products/proprofs-survey-maker/reviews)

ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section.

**Average Rating:** 4.3/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate ProProfs Survey Maker?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.8/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.8/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ProProfs Survey Maker?

- **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs)
- **Year Founded:** 2009
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ProProfs  
4,731 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9acb8211ef0b8540d9c8ef7ba6681ff4d087fdc62ea17b3bc0a016852fbdef85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492925%2F&secure%5Burl_type%5D=linkedin_company_website)  
215 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Education Management
- **Company Size:** 47% Medium, 35% Small

#### What Do G2 Reviewers Say About ProProfs Survey Maker?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ProProfs Survey Maker, noting quick setup and seamless integration with other tools.
- Users find the **easy setup** of ProProfs Survey Maker quick and hassle-free, enabling immediate survey creation.
- Users love the **easy survey creation** with ProProfs Survey Maker, enjoying its user-friendly interface and quick setup.
- Users love the **quick setup** of ProProfs Survey Maker, enabling instant creation of surveys without hassle.
- Users highlight the **ease of setup** with ProProfs Survey Maker, enabling quick and hassle-free initiation within minutes.

##### Cons

- Users feel that the **design is poor** , with dated interface elements and limited customization options impacting overall usability.
- Users note that the **UI can feel dated and dense** , impacting overall user experience with ProProfs Survey Maker.
- Users find the **cluttered interface** of ProProfs Survey Maker challenging, impacting their overall usability experience.
- Users experience **exporting issues** with ProProfs Survey Maker, often needing to manually clean up data formatting post-export.
- Users report **formatting issues** when exporting data from ProProfs Survey Maker, requiring manual cleanup for usability.

#### What Are Recent G2 Reviews of ProProfs Survey Maker?

**["AI-Powered Surveys Made Easy with Flexible Sharing and Strong Templates"](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017)

**["Keeping Wellness Surveys and Follow-Ups More Structured"](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959)**

**Rating:** 4.5/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959)

#### What Are G2 Users Discussing About ProProfs Survey Maker?

- [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment
- [Which software is best for survey?](https://www.g2.com/discussions/proprofs-survey-maker-which-software-is-best-for-survey)
- [Is ProProfs survey Maker free?](https://www.g2.com/discussions/is-proprofs-survey-maker-free)
- [What is ProProfs survey Maker?](https://www.g2.com/discussions/what-is-proprofs-survey-maker)

### [CallidusCloud Clicktools](https://www.g2.com/products/calliduscloud-clicktools/reviews)

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value.

**Average Rating:** 4.3/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate CallidusCloud Clicktools?

- **Ease of Use:** 8.4/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CallidusCloud Clicktools?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®
- **Ownership:** NYSE:SAP

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Large, 39% Medium

#### What Are Recent G2 Reviews of CallidusCloud Clicktools?

**["Technical Survey Tool for Salesforce Pros"](https://www.g2.com/survey_responses/calliduscloud-clicktools-review-4198542)**

**Rating:** 4.5/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/calliduscloud-clicktools-review-4198542)

**["Clicktools at its best!"](https://www.g2.com/survey_responses/calliduscloud-cx-review-304666)**

**Rating:** 5.0/5.0 stars

_— Aniket D._

[Read full review](https://www.g2.com/survey_responses/calliduscloud-cx-review-304666)

#### What Are G2 Users Discussing About CallidusCloud Clicktools?

- [What is CallidusCloud Clicktools used for?](https://www.g2.com/discussions/what-is-calliduscloud-clicktools-used-for)

### [Alchemer Digital](https://www.g2.com/products/alchemer-digital/reviews)

Alchemer Digital helps you capture feedback and engage customers right where their experience happens—inside your app or on your website. Instead of waiting for feedback after the fact, you can ask, listen, and act in the moment. Trigger in-app and on-site surveys, prompts, and messages based on real customer behavior. Whether someone completes a key action, hits a friction point, or shows signs of churn, Alchemer Digital lets you reach them with the right message at the right time—without disrupting their experience. Go beyond basic feedback collection. With precise targeting and real-time delivery, you can uncover what’s driving engagement, identify issues before they turn into churn, and guide customers toward better outcomes while they’re still active. And because Alchemer Digital connects with your broader systems, feedback doesn’t sit in a dashboard. It flows to the right teams, triggers follow-ups, and supports closed-loop feedback—so you can respond quickly and keep improving. Built for product, marketing, and customer teams, Alchemer Digital makes it easy to improve engagement, increase retention, and turn everyday interactions into meaningful insights. This is why many of the largest brands in the world, including, CNN, JetBlue, eBay, Safeway, and FanDuel, engage their mobile customers with Alchemer Mobile.

**Average Rating:** 4.3/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Alchemer Digital?

- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.8/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Alchemer Digital?

- **Seller:** [Alchemer](https://www.g2.com/sellers/alchemer)
- **HQ Location:** Louisville, CO
- **Twitter:** @AlchemerHQ  
7,024 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03a0d564cb4e0b44f2c54bc034945baaedd316436c84275f85c07fb360389148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712662%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Product Manager, Product Manager
- **Top Industries:** Telecommunications, Financial Services
- **Company Size:** 45% Large, 38% Medium

#### What Are Recent G2 Reviews of Alchemer Digital?

**["Feedback helps us help our members"](https://www.g2.com/survey_responses/alchemer-digital-review-5468917)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/alchemer-digital-review-5468917)

**["Apptentive is a great tool to increase your app ratings & deliver messages & surveys to your users."](https://www.g2.com/survey_responses/alchemer-digital-review-7344060)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/alchemer-digital-review-7344060)

#### What Are G2 Users Discussing About Alchemer Digital?

- [What is Apptentive used for?](https://www.g2.com/discussions/what-is-apptentive-used-for)

### [TopBox](https://www.g2.com/products/topbox/reviews)

TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understanding B2B customer expectations, gaps, and opportunities, while also facilitating appropriate action across the organization. TopBox’s out-of-the-box reporting links B2B account-level feedback with financials to deliver actionable insights to the right people while also prioritizing the optimal improvement initiatives in as little as 30 days. Convert customer feedback into millions with incremental cross-sell and up-sell revenue, accelerate sales-ready leads, and improve win rates by 5x and higher. Turbo charge a Net Promoter® or Customer Success program with TopBox today.

**Average Rating:** 4.5/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate TopBox?

- **Ease of Use:** 7.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind TopBox?

- **Seller:** [Waypoint Research Group](https://www.g2.com/sellers/waypoint-research-group)
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @WaypointGrpB2B  
325 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a14816a502020b1addfc0d95c1d884063654248e1128ef429bceb9bb90bf1fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F551149%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 93% Medium

#### What Are Recent G2 Reviews of TopBox?

**["G2 -TopBox - Lindsay"](https://www.g2.com/survey_responses/topbox-review-4811930)**

**Rating:** 5.0/5.0 stars

_— Lindsay B._

[Read full review](https://www.g2.com/survey_responses/topbox-review-4811930)

**["Topbox user since 2015"](https://www.g2.com/survey_responses/topbox-review-1595901)**

**Rating:** 4.5/5.0 stars

_— Tim A._

[Read full review](https://www.g2.com/survey_responses/topbox-review-1595901)

#### What Are G2 Users Discussing About TopBox?

- [What is TopBox used for?](https://www.g2.com/discussions/what-is-topbox-used-for)

### [SatisMeter](https://www.g2.com/products/satismeter/reviews)

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate SatisMeter?

- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 7.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SatisMeter?

- **Seller:** [SatisMeter](https://www.g2.com/sellers/satismeter)
- **Year Founded:** 2014
- **HQ Location:** Prague, Czech Republic
- **Twitter:** @satismeter  
639 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3e0dd6e38555ff99bfff39bde0afbc7adb74b1ca61254beb2294bf634465ba8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9349139%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 69% Small, 28% Medium

#### What Do G2 Reviewers Say About SatisMeter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of SatisMeter beneficial, requiring little training to navigate effectively.
- Users find SatisMeter's **ease of use** beneficial, requiring minimal training to navigate the interface effectively.

##### Cons

- Users experience **exporting issues** as each survey must be exported separately, complicating data management significantly.
- Users report **poor customer support** , finding it difficult to obtain help when questions arise.
- Users face **survey issues** including limited options, intrusive pop-ups, difficult data extraction, and poor customer support.

#### What Are Recent G2 Reviews of SatisMeter?

**["Incredible tool"](https://www.g2.com/survey_responses/satismeter-review-6968937)**

**Rating:** 5.0/5.0 stars

_— Beatriz F._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-6968937)

**["Agent for change"](https://www.g2.com/survey_responses/satismeter-review-8720256)**

**Rating:** 5.0/5.0 stars

_— Hein G._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-8720256)

#### What Are G2 Users Discussing About SatisMeter?

- [What is the use of Satismeter?](https://www.g2.com/discussions/what-is-the-use-of-satismeter)
- [What is survey Survicate?](https://www.g2.com/discussions/what-is-survey-survicate)
- [What is App SatisMeter?](https://www.g2.com/discussions/what-is-app-satismeter)

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- [Help Desk](/categories/help-desk)
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- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
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- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
- [Customer Communications Management](/categories/customer-communications-management)
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- [Customer Service Automation](/categories/customer-service-automation)

[Browse Enterprise Feedback Management Themes](/categories/enterprise-feedback-management/themes)

Benefits of Enterprise Feedback Management Software with Device Responsiveness capabilities include: Allows designs to adapt automatically to the device that users access the survey or software.

Below are the top-rated Enterprise Feedback Management Software with Device Responsiveness capabilities, as verified by G2’s Research team. Real users have identified Device Responsiveness as an important function of Enterprise Feedback Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image")](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[Agentforce Service...](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[4.4/5(7,358)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) | Omnichannel feedback capture inside Salesforce customer records | "The Evolution of Service: Bridging the Gap Between Data and Action." |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image")](https://www.g2.com/products/hubspot-service-hub/reviews)[Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)[4.4/5(2,919)](https://www.g2.com/products/hubspot-service-hub/reviews) | CRM-native feedback surveys with lifecycle-triggered automation | "Ticket management and centralized support with automations that enhance the experience" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_526503459c23a2b855b4fe2a0526aa48/glassbox.png "Product Avatar Image")](https://www.g2.com/products/glassbox/reviews)[Glassbox](https://www.g2.com/products/glassbox/reviews)[4.9/5(809)](https://www.g2.com/products/glassbox/reviews) | Tagless behavioral-session feedback and struggle analytics | "Essential for Identifying User Friction Points" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_08f92ab80068452bb76d5ca053aff871/reputationstacker.png "Product Avatar Image")](https://www.g2.com/products/reputationstacker/reviews)[ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)[4.9/5(82)](https://www.g2.com/products/reputationstacker/reviews) | Multi-location review generation with centralized feedback analytics | "All Our Location Reviews in One Place—Easy Follow-Ups That Boost Ratings" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aae535e91a1c5d381bfe232559f1ad78/simplesat.png "Product Avatar Image")](https://www.g2.com/products/simplesat/reviews)[Simplesat](https://www.g2.com/products/simplesat/reviews)[4.8/5(168)](https://www.g2.com/products/simplesat/reviews) | Post-ticket CSAT collection with PSA integration | "Simplesat: Easy, Efficient, with Resilient Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_97a3a1b8b25824406424cdd0f909f229/bugherd.png "Product Avatar Image")](https://www.g2.com/products/bugherd/reviews)[BugHerd](https://www.g2.com/products/bugherd/reviews)[4.7/5(213)](https://www.g2.com/products/bugherd/reviews) | Visual website feedback with contextual bug-pinning | "Simple for End Users, Seamless Dev Workflow Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1be08fde305558a32ebefccbe7b5c180/delighted.png "Product Avatar Image")](https://www.g2.com/products/delighted/reviews)[Delighted](https://www.g2.com/products/delighted/reviews)[4.7/5(60)](https://www.g2.com/products/delighted/reviews) | NPS/CSAT closed-loop feedback with multi-channel survey triggering | "Delighted is amazing." |

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