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4. [HubSpot Service Hub Discussions](https://www.g2.com/products/hubspot-service-hub/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image")

 ![Reward for good HubSpot Service Hub reviews](https://images.g2crowd.com/uploads/medal/image/1000602/5f02e1e85438880920c9f4c66d005c33.svg "Reward for good HubSpot Service Hub reviews")
](/products/hubspot-service-hub/reviews)

[

HubSpot Service Hub

](/products/hubspot-service-hub/reviews)

(2,917)4.4/5

Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity.

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### 60

Discussions

### 77

Participants

### 58.0

Nps Score

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about 2 years ago

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[
# How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?
](/discussions/how-does-hubspot-service-hub-contribute-to-creating-a-more-cohesive-and-effective-customer-service-experience)
How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?

[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

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3 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

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G2

Pinned by G2 as a common question

•

over 2 years ago

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[
# What is HubSpot Service Hub used for?
](/discussions/what-is-hubspot-service-hub-used-for)
What is HubSpot Service Hub used for?

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\<0\>0\>Upvotes

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

over 3 years ago

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[
# What does HubSpot software do?
](/discussions/hubspot-service-hub-what-does-hubspot-software-do)
What does HubSpot software do?

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

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\<0\>0\>Upvotes

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

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G2

Pinned by G2 as a common question

•

over 3 years ago

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[
# Which of the following features are available on the HubSpot platform?
](/discussions/which-of-the-following-features-are-available-on-the-hubspot-platform)
Which of the following features are available on the HubSpot platform?

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

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\<0\>0\>Upvotes

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1 Comment

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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G2

Pinned by G2 as a common question

•

about 4 years ago

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- 

[
# What is service hub?
](/discussions/what-is-service-hub)
What is service hub?

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

Show More

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\<0\>0\>Upvotes

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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G2

Pinned by G2 as a common question

•

over 4 years ago

More Options
- 

[
# What is HubSpot service hub?
](/discussions/what-is-hubspot-service-hub)
What is HubSpot service hub?

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)

Show More

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\<0\>0\>Upvotes

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0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

about 4 years ago

More Options
- 

[
# When will i be able to create a RSS to link my knowledge base articles to a page like we can with the blog
](/discussions/when-will-i-be-able-to-create-a-rss-to-link-my-knowledge-base-articles-to-a-page-like-we-can-with-the-blog)

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

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0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss&via=G2dotcom)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

about 4 years ago

More Options
- 

[
# Will the projects area be expanded to more functionalities that anyone knows of?
](/discussions/will-the-projects-area-be-expanded-to-more-functionalities-that-anyone-knows-of)
a better project overview, timeline, would be great for reporting purposes.

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

Show More

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\<0\>0\>Upvotes

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0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.&title=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=HubSpot+Service+Hub+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss&via=G2dotcom)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=HubSpot+Service+Hub+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhubspot-service-hub%2Fdiscuss%0aAsk+HubSpot+Service+Hub+questions+and+get+answers+from+expert+users+in+our+HubSpot+Service+Hub+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

about 4 years ago

More Options
- 

[
# Do you guys have any suggestions for apps for whatsapp api integration with hubspot?
](/discussions/do-you-guys-have-any-suggestions-for-apps-for-whatsapp-api-integration-with-hubspot)
I've tried wati.io and I'm still trying to find a suitable WhatsApp API application to integrate with Hubspot, any suggestions?

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms

](https://www.g2.com/tags/digital-customer-service-platforms)

Show More

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\<0\>0\>Upvotes

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0 Comments

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# How have you integrated subscription-based products effectively?
](/discussions/how-have-you-integrated-subscription-based-products-effectively)

[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Customer Success Software

](https://www.g2.com/tags/customer-success-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

[

Enterprise Feedback Management Software

](https://www.g2.com/tags/enterprise-feedback-management-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)

Show More

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\<0\>0\>Upvotes

* * *

0 Comments

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## Start a New Software Discussion

Have a software question?

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[Start A Discussion](/products/hubspot-service-hub/discussions/new)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "Product Avatar Image")

### Have you used HubSpot Service Hub before?

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## Top Contributors in HubSpot Service Hub

1

SK

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### [Samantha K.](https://www.g2.com/users/49468e14-f8f4-427d-bfd0-01b5fc68ee19 "Samantha K.")

9 pts

2

 ![Amber S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber S.")
AS

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### [Amber S.](https://www.g2.com/users/c87c4713-8b98-4506-8780-2ca997bd3690 "Amber S.")

Customer Support

4 pts

3

JH

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### [Joshua H.](https://www.g2.com/users/e48eb1b6-4edd-48a8-8adf-889334169d12 "Joshua H.")

Parts Analyst

2 pts

4

 ![Sam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam G.")
SG

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### [Sam G.](https://www.g2.com/users/42fdc559-b5a9-44a4-b760-60f59dd96bc5 "Sam G.")

Technical Support Specialist

2 pts

5

 ![Shahaan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahaan L.")
SL

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### [Shahaan L.](https://www.g2.com/users/a5f53404-6a77-4710-925d-4d88f26656d1 "Shahaan L.")

Customer Support Officer

2 pts