Hubspot continues to support us for the Marketing part as well now. Review collected by and hosted on G2.com.

The tool changed its pricing method, we had to readjust. Review collected by and hosted on G2.com.

I find HubSpot Sales Hub user-friendly and appreciate that it works like any other CRM. The dashboards provide a single window view of my data, which is quite useful. I like the email templates because they are easy to customize and allow for sending bulk emails. The AI-assisted call summary is beneficial as it gives me a simple understanding of call descriptions between leads and my team members, helping in better coordination. The initial setup was smooth, and a proper knowledge transfer was given to the IT team. Review collected by and hosted on G2.com.

In template sections, unable to create tables like Excel, that can be incorporated. If I have to email with multiple line items with cost etc, in such scenarios table (Row and columns) add-on can be helpful. Review collected by and hosted on G2.com.

I like how HubSpot Sales Hub streamlines the entire sales process from lead tracking to deal closure. It centralizes all prospect and customer information in one CRM, which eliminates managing leads across multiple spreadsheets and tools. The platform is easy to use, bringing the entire sales process into one platform. I also appreciate its clean, intuitive interface that makes it easy for both new and experienced users to navigate. The initial setup of HubSpot Sales Hub was very easy and straightforward, which is amazing. Review collected by and hosted on G2.com.

The platform is generally easy to use, but configuring more complex workflows, report, and automation can require a learning curve. Review collected by and hosted on G2.com.

I do like that they now have support groups with a hubspot expert where you can solve your problem in real time with additional feedback from group members Review collected by and hosted on G2.com.

It seems like any time we want to do something we don't have the correct level package. In order to do a simple task we would need to upgrade and spend $800 more/month. Review collected by and hosted on G2.com.

I use HubSpot Sales Hub daily for managing my sales, deals, leads, forecasting, and different pipelines. I love the AI note taker feature for recording sales calls, as well as the sales intelligence forecasting. The reporting features are the best. It's a one-stop shop for every sales person, managing everything from lead creation to deal creation, follow-up automation, forecasting, and buyer persona. It helps me stay on top of my prospecting list, analyze my pipeline, ensure I don't miss out on any deals or leads, and track my numbers and growth. I switched from Salesforce CRM to HubSpot Sales Hub because of its ease of use, competitive pricing, and great user interface. The initial setup was very easy. Review collected by and hosted on G2.com.

I really don't think there is anything, just could improve more on Sales Intelligence feature and Sales AI feature. I would need more client analysis data to be added in both the features. Review collected by and hosted on G2.com.

It’s simple and actually helps me stay organized without feeling like extra work. I like that I can see everything in one place, keep track of conversations, and not drop the ball with follow-ups. It feels easy to use, not something I have to fight with. Review collected by and hosted on G2.com.

It can feel a little clunky at times and not always intuitive. I find myself clicking around more than I should to get to what I need. Some things also feel overly complex for what should be simple tasks. Review collected by and hosted on G2.com.

HubSpot is really easy to use, especially for new employees. Review collected by and hosted on G2.com.

The free tier is great, but key sales features (automation, sequences, reporting) are locked behind higher tiers Review collected by and hosted on G2.com.

I like overall hubspot but gmail integration is very best thing! We use this alot in our organization testing various marketing strategy using this feature and also we are winning lot clients! Beside that Breeze is also good and overall customer support I am happy! Once I had. problem with consent mode in landing pages they really helped me! Review collected by and hosted on G2.com.

For the starter its little bit complex! Most of things are easy to use but for started it could be overwhelming! Adding on this cost of Pro or Enterprise tiers as and the limitation in reporting on the Starter plan. Review collected by and hosted on G2.com.

I like HubSpot Sales Hub most for its ease of use and how everything is centralized in one place. It makes managing deals, tracking communication, scheduling follow ups, and maintaining visibility across the sales pipeline very straightforward. The automation, email tracking, and CRM integration help save time, reduce manual work, and ensure no leads slip through the cracks, which makes it easier to stay focused on closing and relationship building. Review collected by and hosted on G2.com.

There’s very little to dislike about HubSpot Sales Hub. If anything, some advanced features take a bit of time to fully explore and set up, but the platform provides great documentation and support to make that process easier. Overall, the benefits far outweigh any minor learning curve. Review collected by and hosted on G2.com.

HubSpot’s AI features, especially Breeze Assistant and Breeze Customer Agent, have made my day-to-day CRM work much smoother and more efficient. Breeze Assistant helps me with everyday tasks like summarizing customer information, drafting content, organizing follow-ups, and supporting sales, marketing, and service-related workflows.

what I like most is that it saves time on repetitive tasks and helps me stay focused on the work that actually needs my attention. Breeze Customer Agent is also very useful because it can respond to customer questions using our business content, which makes customer support faster and more consistent.

Overall, these features make HubSpot feel more modern, practical, and easier to use in daily work. They reduce manual effort and give me more time to focus on important tasks, customer relationships, and business growth. Review collected by and hosted on G2.com.

This is totally my personal pespective i found the pricing a bit too high , i have opted for AI features so i pay the price , but if they make it a little lighter on the price that be great !!! other than that its great Review collected by and hosted on G2.com.