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HubSpot Sales Hub Reviews & Product Details

HubSpot Sales Hub Overview

What is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams. Sales Hub is built on the HubSpot CRM platform where customer data, tools, and teams come together to create a single source-of-truth for unprecedented sales rep efficiency. When using the full CRM platform, reps can get richer insights, warmer leads, and aligned enablement materials to help them operate at max efficiency. Plus, tap into our expansive ecosystem of app and solutions partners to craft an exceptional end-to-end customer experience. Whether it’s strategies, services, or software — HubSpot allows you to scale your company, not complexity. HubSpot has everything you need to grow better.

HubSpot Sales Hub Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish
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Product Description

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.

How do you position yourself against your competitors?

With HubSpot, you don’t have to settle for the status quo -- Our CRM platform is built differently. Where other systems are cobbled together with their growth in mind, HubSpot was crafted in-house with your growth in mind. It combines uncompromising power with ease-of-use for software that’s cohesive, not clunky. Flexible, not frustrating. And empowering, not overpowering.

Adapt quickly with a flexible system that allows you to architect your business exactly as it appears in the real world... without months of custom dev work. Achieve unparalleled alignment across front-office teams with natively built marketing, sales, and customer service tools and a thriving ecosystem of integrations. And achieve adoption like you’ve never seen, with an easy-to-use and delightful UI.

Experience a CRM platform that makes it easy to create remarkable customer experiences as you scale and get your flywheel spinning faster and faster. Grow Better with HubSpot.


Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
811,475 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
Ownership
NYSE:HUBS
Phone
+1.888.482.7768
Total Revenue (USD mm)
$883
Description

HubSpot is a CRM platform for scaling companies that serves as a single source of truth for
managing customer relationships. Today, over 95,500 customers in more than 120 countries
use our CRM platform’s combined power of Marketing Hub, Sales Hub, Service Hub, and CMS
Hub -- allowing you to adapt quickly, align your teams, and achieve adoption like never before.
Simply put, HubSpot gives companies the tools you need to Grow Better.


Elise B.
EB
Overview Provided by:

Recent HubSpot Sales Hub Reviews

RM
Ryan M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Lifeblood of our sales organization"
Task/Call queue - ability to sort tasks by custom queue. Sequences are fairly simple to create and implement.
Sushant D.
SD
Sushant D.Small-Business (50 or fewer emp.)
4.5 out of 5
"HubSpot Sales Hub: Good Sales Tool Good Features but Price is a Barrier"
HubSpot Sales Hub has been a huge help in our sales process. We have great visibility into our pipeline so we can track deals better. Email templat...
AS
Alex S.Mid-Market (51-1000 emp.)
4.5 out of 5
"More than just a CRM"
I like how hubspot is able to link with our other platform like gong and twilio. I also like how hubspot has so many features that aren't just a CR...

HubSpot Sales Hub Pricing

Exclusive savings on HubSpot Sales Hub through G2 Deals

20% off HubSpot plans for the first year, then 10% off in perpetuity

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HubSpot Sales Hub Media

HubSpot Sales Hub Demo - A single source-of-truth
See everything about a contact in one place.
HubSpot Sales Hub Demo - Keep track of deals
View deals and tasks in a traditional table view, or using the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot Sales Hub Demo - Seamless sales engagement
With sequences, you can easily automate prospect follow-up to ensure nothing falls through the cracks.
HubSpot Sales Hub Demo - Keep track of to-dos from anywhere
The today view gives reps a visual representation of their top priorities, whether they’re at their desk or on-the-move.
HubSpot Sales Hub Demo - Account based marketing
Align your sales and marketing teams with powerful ABM tools.
HubSpot Sales Hub Demo - Powerful sales reporting
Get total visibility into the health of your business with custom and out-of-the box reports.
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Video Reviews

408 out of 12,059 Total Reviews for HubSpot Sales Hub

4.4 out of 5
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408 out of 12,059 Total Reviews for HubSpot Sales Hub
4.4 out of 5
408 out of 12,059 Total Reviews for HubSpot Sales Hub
4.4 out of 5

HubSpot Sales Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HubSpot Sales HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sushant D.
SD
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
(Original )Information
What do you like best about HubSpot Sales Hub?

HubSpot Sales Hub has been a huge help in our sales process. We have great visibility into our pipeline so we can track deals better. Email templates and automation saves a ton of time so we can communicate consistently. Integration with our CRM brings everything together so we can see customer interactions and team collaboration. There’s a small learning curve but it’s worth it because it’s so efficient. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

The interface is clean and easy to use to manage deals and tasks. Automating email followups and scheduling has been a game changer so the team can focus more on nurturing leads. Having all customer data in one place is super helpful to reduce errors and team collaboration. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

It gets pricey as you scale or need more advanced features so not ideal for smaller teams. The lower tier plans have limited reporting so if you need more insight it can be a pain. For new users it can feel overwhelming to navigate all the tools and features but it gets better over time. Review collected by and hosted on G2.com.

Shivam P.
SP
Director Business
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about HubSpot Sales Hub?

Tracking and Dashboard, everything is managed in a process oriented way, Flexible to modify according to your daily ops. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

Commerce automation fails a lot, Error on certain automation tasks related to invoicing and raisig quotes. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

Lead Management: It helps in organizing and tracking leads effectively, ensuring that no potential sales opportunities are missed.

Sales Automation: Automates repetitive tasks such as email follow-ups and scheduling, allowing salespeople to focus more on selling.

CRM Integration: Integrates customer relationship management (CRM) features to keep all sales data in one place, improving collaboration and communication.

Analytics and Reporting: Provides insights and reports on sales performance, helping teams understand what’s working and where improvements are needed. Review collected by and hosted on G2.com.

Open Discussions in HubSpot Sales Hub
Maddalena B.
MB
Business Development Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HubSpot Sales Hub?

What I like best about HubSpot Sales Hub is how it excels in managing long and complex sales processes. Its robust set of features is tailored to handle the intricacies of multi-step deals, making it easy to track every interaction, from the first touchpoint to closing the deal. The customizable pipelines allow for detailed segmentation and monitoring of each stage, ensuring nothing falls through the cracks. Additionally, the seamless automation tools, and analytics provides a 360-degree view of every opportunity, empowering sales teams to make data-driven decisions and optimize their strategies. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

One area where HubSpot Sales Hub could improve is in its user-friendliness, when it comes to create dashboards. While the platform offers powerful reporting and analytics tools, the dashboard customization process can be a bit cumbersome and less intuitive than it could be. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

1. Automated Workflows and sequences: Manual tasks like sending follow-up emails or updating records can be time-consuming and prone to errors. HubSpot’s automation tools eliminate much of this manual work by automating routine tasks, allowing the sales team to focus more on building relationships and closing deals. This increases productivity and reduces the chances of human error.

2. Sales Pipeline Management: Managing a complex sales pipeline with multiple stages and stakeholders can be challenging. HubSpot Sales Hub offers customizable pipelines that provide clear visibility into each stage of the sales process. This helps in better forecasting, prioritizing leads.

3. Knowledge capitalisation: Sales often involves teamwork, and HubSpot Sales Hub facilitates better collaboration among team members. With shared notes, tasks, and communication logs, everyone is on the same page, reducing miscommunication and fastening onboarding.

The benefits of these solutions are evident in increased efficiency, better customer engagement, and ultimately, higher sales conversion rates. Review collected by and hosted on G2.com.

Anastasia G.
AG
Enterprise Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HubSpot Sales Hub?

The ability to see prospect and customer activity in real time is paramount. Being able to connect with prospects at a time they are actively browsing emails/marketing content improves pipeline generation and reduces sales cycle. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

Companies who don't keep clean data and allow many employees to use Hubspot without clear operating procedures create lots of clutter for sales teams, muddying the waters.

Email deliverability has waned, and I suspect emails are not being delivered. There is no simple way to tell which contacts need to be updated. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

Hubspot creates transparency for communication and engagement, which allows many people within the company to have a single view of a customer or prospects' engagement in one place.

Being able to easily create deals and track them through the sales process is critical to any sales organization. Review collected by and hosted on G2.com.

PM
Senior Inside sales manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HubSpot Sales Hub?

Its very easy to use the first thing.We can easily maintain the data .Its completely automated, data can be stored for life time which is useful to reachout to customers. Hubspot also allows to communicate via mail, call and whatsapp to clients which makes sure for better outcome, lastly very convenient and easy to customise and also data driven for all sales personnel. Very very recommendable crm softwear.

Hubspot can track the activity of clients as well.

Hubspot has been freqently used by various industries.It also helps in customer support for better experince of the customer .

Hubspot has been intergrated and implemented by many organization for data driven. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

Hubspot does not allow to see all clients's details until and unless if we have the access.

Hubspot training requires a few days and its time consuming also.

Hubspot can not reach any customer if the customer has blocked it

Hubspot will not allow you to store any data which is beyond the policy.

It can not be used for international until and unless its paid. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

I have used different crm softwear earlier but there was no reminder, hubspot has this great feature which reminds me to complete my tasks everyday without any deviataion. Review collected by and hosted on G2.com.

DL
Sales Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HubSpot Sales Hub?

HubSpot Sales Hub has been a game-changer for us with its user-friendly interface and extensive features. The ease of use and seamless integration with other tools in our tech stack have significantly streamlined our sales processes. Their customer support is exceptional; they are always responsive and go above and beyond to help us with any queries or issues. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

Our only challenge has been with our own company data, which has caused some confusion in our reporting. However, this is not HubSpot's fault, and they have been diligently working with us to ensure we have accurate and reliable data moving forward. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

HubSpot Sales Hub is solving our problem of inefficient sales processes and fragmented customer data. By centralizing our sales activities and customer interactions, it provides us with a clear and organized view of our sales pipeline. This has improved our team's productivity and allowed us to manage leads more effectively. Additionally, the robust reporting and analytics features help us make data-driven decisions, ultimately leading to better sales performance and increased revenue. The excellent customer support ensures that any issues we encounter are promptly addressed, allowing us to focus on our core business activities. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HubSpot Sales Hub?

what I like most about HubSpot Sales Hub is its intuitive interface and how seamlessly it integrates with other tools like marketing and customer service. It really helps streamline communication and track leads efficiently, so nothing falls through the cracks. The built-in reporting and automation features also save a ton of time, letting me focus more on building relationships rather than managing data. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

What I dislike about HubSpot Sales Hub is that some of the advanced features can be a bit overwhelming or take time to fully learn, especially for new users. Also, the cost can add up quickly as your team grows or if you need access to more of the premium features. It would be nice if there were more flexibility in the pricing or if certain tools were more accessible in the lower-tier plans. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

HubSpot Sales Hub helps solve the problem of keeping track of leads and managing sales pipelines efficiently. Before using it, staying organized and following up with prospects was a challenge, but now everything is in one place. The automation tools make it easier to nurture leads and streamline the sales process, which saves me time and helps me close deals faster. It also provides detailed analytics, so I can see what’s working and where we can improve, ultimately boosting our team's productivity and sales performance. Review collected by and hosted on G2.com.

Melissa M.
MM
Marketing Communications Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Sales Hub?

Easy to use tool that creates efficiencies within our team. Lots of resources to help teach our team members to use the tool and house their customer data in one spot. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

There are a lot of features that would be beneficial for our business but it requires an enterprise level. Would be great to be able to pick and choose the features and make a custom hub for us. We are a small business and not quite ready to commit to a full hub but are interested in some features Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

Helping our team keep track of their customer information in a more streamlined way we have not been able to do this in the past with limited tools. Hubspot provides a solution with many integrations which is hopefully will become an all in one solution for us. Review collected by and hosted on G2.com.

Pierquinto M.
PM
Marketing Manager B2B
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HubSpot Sales Hub?

What I like best about HubSpot Sales Hub is its seamless integration with the HubSpot CRM. This integration allows sales teams to efficiently track customer interactions and manage contacts without needing to switch between different platforms, significantly streamlining the workflow.

Another standout feature is the visual pipeline management. It offers a clear and intuitive view of the sales pipeline, helping sales professionals to monitor the progress of deals easily and identify potential bottlenecks in the sales process.

Additionally, the advanced reporting capabilities are a strong advantage. They enable teams to track sales performance, assess the effectiveness of sales strategies, and make data-driven decisions to optimize resource allocation. These features collectively enhance productivity and strategic planning for any sales organization. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

While HubSpot Sales Hub offers numerous benefits, there are a few aspects that can be challenging. One major concern is the cost, especially as your business scales and requires more advanced features. The pricing can become quite steep, which might be a hurdle for smaller businesses or startups with limited budgets.

Additionally, although HubSpot integrates with many applications and services, there can be some restrictions with specific integrations or API limitations. This can be limiting for businesses that rely on niche software that may not seamlessly connect with HubSpot.

Lastly, with its robust data tracking and reporting capabilities, there can be a risk of data overload. Some users might find it overwhelming to sift through the volume of data available and distill actionable insights, especially without the proper training or experience to navigate and utilize these insights effectively. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

HubSpot Sales Hub effectively addresses several challenges, greatly benefiting our sales processes. Firstly, it provides centralized customer management by integrating smoothly with HubSpot CRM. This allows us to manage customer interactions, track leads, and maintain comprehensive records all in one place, eliminating the inefficiencies of dealing with disparate systems.

In terms of efficiency and productivity, Sales Hub's automation features streamline repetitive tasks like follow-up emails and sequence management. This frees up our sales team's time, enabling them to focus on more strategic activities and build stronger relationships with prospects, ultimately boosting our sales performance.

Moreover, the advanced reporting and analytics capabilities offer valuable data-driven insights. We can track sales performance and assess the effectiveness of our strategies, allowing for continuous improvement. This enables us to make informed decisions based on real data, optimizing our approach and driving better business outcomes. Review collected by and hosted on G2.com.

Ismail samreez M.
IM
Customer experience agent
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HubSpot Sales Hub?

Hubspot helped grow as a customer representative in different sectors and has all the features which I want to use on a daily basis. It very customer friendly and very easy to use. I would suggest this hubspot any day for customer support purpose. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

One feature I don't like about gu spot is the calling feature. It needs to be improved a lot. And the calling tab needs to be placed properly. I hope the team reviews it and finds a better resolution. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

Hubspot helped me various aspects of custome Service. When a particular customer calls me I am able find the clear cut information about the customers. Whether it is customer data or sales hub spot is perfectly for everything Review collected by and hosted on G2.com.