--- title: HubSpot Sales Hub Reviews meta_title: 'HubSpot Sales Hub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14335 reviews by the users' company size, role or industry to find out how HubSpot Sales Hub works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 14335 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HubSpot Sales Hub Reviews **Vendor:** HubSpot **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 14,335 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About HubSpot Sales Hub Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. ## HubSpot Sales Hub Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **intuitive ease of use** of HubSpot Sales Hub, appreciating its streamlined organization and integrations. (1216 reviews) - Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales management experience. (702 reviews) - Users value the **comprehensive visibility** of HubSpot Sales Hub for managing sales efforts and forecasting effectively. (672 reviews) - Users value the **excellent lead management** provided by HubSpot Sales Hub, enhancing organization and efficiency significantly. (571 reviews) - Users value the **intuitive interface** of HubSpot Sales Hub, which simplifies navigation and enhances productivity. (538 reviews) - Users value the **easy integrations** of HubSpot Sales Hub, enhancing their workflow and overall productivity. (511 reviews) - Efficiency (493 reviews) - Time-saving (467 reviews) - Automation (453 reviews) - Simple (430 reviews) **What users dislike:** - Users find **missing features** in HubSpot Sales Hub, including limited lead creation and incomplete mobile app functionality. (435 reviews) - Users find the **limited features** of HubSpot Sales Hub, like dashboard limitations and mobile app functionality, frustrating. (409 reviews) - Users face a **large learning curve** , finding the system confusing without extensive training on contacts versus leads. (384 reviews) - Users find HubSpot Sales Hub to be **expensive** , especially as costs increase and bugs persist affecting usage. (318 reviews) - Users find HubSpot Sales Hub significantly **limited in customization** , hindering efficient outreach and task management. (288 reviews) - Not Intuitive (254 reviews) - Complexity (223 reviews) - Integration Issues (188 reviews) - Limited Functionality (170 reviews) - Reporting Issues (153 reviews) ## HubSpot Sales Hub Reviews ### 1. Innovative and Intuitive for Sales Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Christina B. | Director of Marketing, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** I love all the innovations they've been adding and how intuitive it is for sales people **What do you dislike about HubSpot Sales Hub?** I don't like that the mobile app is not receiving as many updates as the desktop. That doesn't work well for our on-the-road reps. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps us move people from prospect to customer and remarket to them. ### 2. Effective Sales Tracker with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa V. | Client Solutions Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about HubSpot Sales Hub?** I like that HubSpot Sales Hub automatically sets recurring meetings and tracks KPIs for me. It reminds me to follow up, which cuts down on the time I need to spend tracking. I really like using the app. **What do you dislike about HubSpot Sales Hub?** When I have a task that I didn't complete, it marks the last time I contacted a person as the task's due date even when the task wasn't finished; this should only happen when a task is completed. I can't track new connections that I manually add; it only tracks those coming from the marketing side through forms. Setting up reports to get what I want is challenging and not very intuitive, and the help feature doesn't make it easier. There's no way to track when someone reaches out to me for the first time or responds via text. I'd like more options like sending LinkedIn connections and InMail, particularly since I have LinkedIn Sales Navigator. Having to log in multiple times daily on the desktop, despite using the 'remember me' option, is frustrating. It would be helpful if there was a feature to summarize all correspondence and suggest follow-ups, placing it into the message for review. I want to customize follow-up intervals without manually setting custom dates, with more default options like '1 week,' '2 weeks,' '1 month,' etc. during the setup, we had to use a third-party service to help with reports and customization, which should have been included. I wasn't impressed with them as they dropped the ball on many things. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub keeps track of all my contacts, sets follow-up cadences, tracks deals and deal stages, and automates KPI tracking, saving me time. ### 3. Streamlined CRM with Easy Integration and Efficient Email Sequencing **Rating:** 3.5/5.0 stars **Reviewed by:** Robert M. | Head of Partnerships, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 30, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** I like that HubSpot Sales Hub is fairly simple to use and integrate. The email sequences work really well and are easy to put together, saving me massive amounts of time on follow-ups. Keeping everything in one place gives my whole team visibility into our data. **What do you dislike about HubSpot Sales Hub?** We need to be able to use a keyboard only to tab through sections. The interface is slow sometimes. It feels like it’s getting bloated. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub keeps everything in one place, giving my team full visibility into our data. It simplifies CRM, prospecting, pipeline tracking, and relationship nurturing. Email sequences save me massive amounts of time on follow-ups. ### 4. Sales Hub Makes Pipeline and Deal Management a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan E. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** Sales Hub has been great for our sales team with what breeze can do for them, pipeline management, and deal management. **What do you dislike about HubSpot Sales Hub?** Nothing negative to say compared to our previous CRM. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It’s been a breathe of fresh air to our team as we were in Dynamics. Visibility and tools have increased their capacity to do more. ### 5. Streamlined Client Management with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Shamoni D. | Customer Success Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 24, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub to communicate with clients, manage support requests, and onboard new clients, and I find it very easy to use. It helps me keep everything organized efficiently. The built-in AI is particularly helpful as it makes it very easy to build reports, dashboards, and track metrics for campaigns. Additionally, I really like the workflows and all the automation features because they save a lot of time and improve client communication and the overall client journey. **What do you dislike about HubSpot Sales Hub?** The only downside I had in the past is the option to connect to n8n due to authentication complications. HubSpot is aware of this and they are already working on resolving it. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I find HubSpot Sales Hub makes managing all clients easy, with tickets and communication organized. The built-in AI simplifies building reports and dashboards, and workflows save time while enhancing client communication. ### 6. Easy to Adapt Sales Process **Rating:** 5.0/5.0 stars **Reviewed by:** info p. | Sales coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 06, 2026 **What do you like best about HubSpot Sales Hub?** How easily it was to adapt my sales process to it **What do you dislike about HubSpot Sales Hub?** More than sales hub, just the fact that sometimes you need to use other tools that are not part of the sales hub, for example marketing tools, you need to acquire the marketing plan. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Keeping my process and information in one CRM ### 7. Incredibly Flexible, Top-Tier HubSpot Sales Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Cody S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub is incredibly flexible—truly top tier. **What do you dislike about HubSpot Sales Hub?** There’s nothing I dislike about it. It’s unlocked a lot for our team and has been a solid addition to our workflow. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It centralizes all of our communication and outreach, so every rep knows who to work on and when, along with the backstory from previous conversations. ### 8. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos David F. | Finance and Administration Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** It is a great tool for closing deals. Is awesome **What do you dislike about HubSpot Sales Hub?** I think it has to get better in the sales agent **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helped me in my sales process ### 9. Flexible Views That Fit Any Team Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** HubSpot can operate in a functional format that best meets the demands of your team (list view, kanban board, timeline, etc.). **What do you dislike about HubSpot Sales Hub?** Cost can be high, and better serviced for mid-sized or large companies, or companies that are looking to grow with a system. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Giving the sales team a clear view and actionable next steps. ### 10. Easy to Use with the Tools Our Sales Reps Need **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor P. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** It is easy to use and the tools available are what my reps need **What do you dislike about HubSpot Sales Hub?** I wish I could send an easier set up guide to my sales rep or have training that’s standardized, I struggle getting them to follow the steps to connect their calendar and inboxes **What problems is HubSpot Sales Hub solving and how is that benefiting you?** The meeting scheduling is a huge benefit ### 11. Seamless Analytics, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Co-Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 17, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub for prospecting, and what I really like is having the analytics. It makes my job a lot easier by showing where deals are throughout the process, so I can easily identify where bottlenecks are. Also, the integration with other tools we use, like LinkedIn, is seamless. Plus, the initial setup of HubSpot Sales Hub was really easy and straightforward. **What do you dislike about HubSpot Sales Hub?** I think the main thing would be, the ability to have notes, calls assigned directly to deals rather than just the contacts and the company pages. Well, right now, if you make a call or leave a note, it would be great if it could be assigned directly to a deal as well. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub for prospecting, and its analytics make my job easier by showing where deals are in the process so I can identify bottlenecks. ### 12. Essential Tool for Targeted Marketing Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 28, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** I like that HubSpot Sales Hub allows me to narrow down who I send emails to by function and level, which is great for targeting specific roles like CFOs and COOs and tailoring the message to their language and focus. It's also really helpful that I can integrate pre-populated lists, making my tasks simpler. Another thing I enjoy is that HubSpot Sales Hub allows people to directly email me when they respond. **What do you dislike about HubSpot Sales Hub?** I find that a lot of mail software clicks on links and attachments to check for viruses or scams before the recipient even sees them, which leaves false positives in click and open rates. Also, all the bounce backs and auto-replies go straight to the inbox, and I wish I could filter them out through the HubSpot platform. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub for mass email messaging, narrowing down recipients by function and level, and catering emails to specific roles like CFOs and COOs. It allows me to integrate pre-populated lists and receive direct email responses. ### 13. HubSpot helps me streamline my workload **Rating:** 4.5/5.0 stars **Reviewed by:** Raffaella B. | Key Account Manager (UK & Europe), Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** Tasks including calls, emails and reminders in general work very well for me. Also, the integration with Diio is very helpful. **What do you dislike about HubSpot Sales Hub?** Ticket organisation can be enhanced as it sometimes gets a bit messy. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It allows me to remember all the tasks I need to fulfil daily and to have full visibility of my pipeline. This helps me be more organized and structure my day better. ### 14. Intuitive CRM with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan D. | Senior Sales Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 03, 2026 **What do you like best about HubSpot Sales Hub?** I use HubSpot Sales Hub as my primary CRM system to manage contacts, deals pipeline, automate reach out sequences, and report on sales performance. I appreciate that it allows me to automate reach out cadences with multiple types of touchpoints, like calls, automated emails, and LinkedIn InMail. It makes managing my pipeline of deals and forecasting easy and allows me to report on a variety of different metrics. I like that HubSpot Sales Hub is user-friendly, logically laid out, and not too cluttered. It has all the key things I require as a salesperson and manager. I particularly enjoy that I can create bookmarks for my most used tabs such as 'Tasks', 'Sequences', and 'Reports' to easily navigate the CRM for my day-to-day needs. The taskbars are sensibly laid out by function and department. **What do you dislike about HubSpot Sales Hub?** The search bar at the top is awful. The reasoning behind which results appear as you are typing a name or email address is completely illogical and not user-friendly, unlike other parts of the site. When I type a specific name such as Joe Bloggs, the logical result as I am typing the name (but having not fully typed it out) should be Joe Bloggs, but instead, irrelevant results appear such as Joe Joseph or Joe Joel. The search logic makes no sense, especially compared to other areas of HubSpot Sales Hub. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to automate reach-out sequences, manage my pipeline and forecast, and report across business metrics, which streamlines my sales process. ### 15. Streamlined Data Management, Needs Interface Optimization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** I really like HubSpot Sales Hub's ability to see all the contact information in one place. It's also great having connections to other platforms, which provides better integration **What do you dislike about HubSpot Sales Hub?** I find that using HubSpot Sales Hub can be a bit cumbersome due to the number of clicks required. It sometimes takes a while to find what I'm looking for, which can be frustrating. Streamlining the process or making navigation more intuitive would be a helpful improvement. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub centralizes our data, making it easier to manage contacts and sales processes. ### 16. Easy to Use and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 18, 2026 **What do you like best about HubSpot Sales Hub?** It’s good, and I really like it. I highly recommend it because it’s easy to use. **What do you dislike about HubSpot Sales Hub?** Nothing is perfect, but overall this is a good product. That said, I’d strongly recommend adding a few more options to optimize the user experience and make it smoother to use. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Marketing customer relationship management sales. ### 17. Simple CRM and sales workflow in one platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ruben V. | Head of IT, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** December 17, 2025 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub is easy to use and keeps everything in one place: deals, contacts, emails, tasks, and meeting links. The pipeline view is clear, automation saves time on follow-ups, and templates/snippets make outreach consistent across the team. Reporting is strong enough for weekly sales updates without needing extra tools, and the integration options (email, calendar, and other apps) make it fit well into our daily workflow. **What do you dislike about HubSpot Sales Hub?** Some features feel locked behind higher tiers, so you quickly run into upgrade prompts when you want more advanced reporting, automation, or permissions. A few parts of the UI can be a bit busy, and it takes time to set up the right properties, pipelines, and views to match your process. Also, once you have a lot of data, keeping the CRM clean (deduping and standardizing) still needs ongoing attention. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps us manage the full sales process from first contact to closed won in a structured way. We get better visibility into the pipeline, next steps, and ownership, which reduces things falling through the cracks. Automated follow-ups and meeting scheduling speed up response time. Email tracking and activity logging give context for conversations, and the reporting helps us forecast better and spot bottlenecks. Overall it saves time, improves consistency, and makes it easier to scale the sales process. ### 18. HubSpot Sales Hub: Sales Processes and Boosting Revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Feleecia K. | Operations Associate, Automotive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 16, 2025 **What do you like best about HubSpot Sales Hub?** I really, like HubSpot Sales Hub because it puts the sales process in one place. This makes it easy for me to manage my leads and track my deals. I can stay organized. That is a big help. The HubSpot Sales Hub has a customer relationship manager and it also has tools that automate tasks. For example it can send emails for me. Remind me of tasks I need to do. It also helps me manage my pipeline. All of these tools save me time. Make sure I do not miss any opportunities. I also like that HubSpot Sales Hub shows me how my team is doing and what is going on with my customers. This means I can make decisions based on what's really happening with HubSpot Sales Hub. The integration with marketing tools means sales and marketing can work seamlessly together, improving lead quality and overall efficiency. **What do you dislike about HubSpot Sales Hub?** One thing that is not so great about HubSpot Sales Hub is that it does not have all the features that bigger teams need. Some features like automation and reporting are only available if you pay for an expensive plan. This can be a problem for teams because they do not have a lot of money to spend. The HubSpot Sales Hub system can also be a bit hard to work with if your team does sales, in a different way. It can be tough to make the pipelines and workflows fit your teams sales process. The HubSpot Sales Hub can feel a bit stiff and not very flexible. Additionally, while the platform is powerful, there’s a learning curve for new users, and initial setup can take time to ensure everything from deal stages to reporting is configured correctly. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub is a tool that helps with sales processes that are all over the place and customer data that is not, in one place. It puts all the leads and deals and interactions in one spot. This means you do not have to deal with a lot of spreadsheets and emails and different tools. HubSpot Sales Hub gives you an idea of what is going on with your sales. It does tasks for you that you would normally have to do over and over. HubSpot Sales Hub also keeps track of every time you talk to someone who might become a customer. The benefit is more efficient, data-driven selling. It helps prioritize high-value leads, reduces manual work, and ensures timely follow-ups, which leads to higher conversion rates. Additionally, the integration with marketing and CRM data gives a full picture of the customer journey, allowing for more personalized outreach and better alignment between sales and marketing teams. This ultimately saves time, improves pipeline accuracy, and drives revenue growth. ### 19. Effortless Setup and Game-Changing Sequences with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Marshall P. | Head of Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 16, 2025 **What do you like best about HubSpot Sales Hub?** Having used a range of sales tools, including SalesForce, I find HubSpot much easier to set up and for the sales team to manage independently. It allows them to make improvements to their outreach strategies without much difficulty. The Sequences feature has been a game changer for our business, especially since we handle large lead volumes and need to maximize efficiency. HubSpot has also provided excellent ongoing training support, particularly when onboarding new team members. We integrated HubSpot directly with our SalesForce account and encountered very few issues during the setup. Additionally, our wider marketing team relies on HubSpot daily for marketing outreach and to support top-of-funnel activities. **What do you dislike about HubSpot Sales Hub?** So far, we have found it challenging to effectively utilize the AI tools for sales outreach, even though it is clear that they have improved considerably over time. Additionally, we have encountered some limitations with the integration between Salesforce and HubSpot, particularly because Salesforce handles Leads and Contacts as separate entities. While HubSpot has recently added Lead objects, they are not exactly equivalent and have only been of limited use to us so far. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Sales outreach at scale is made possible through automated sequences, which significantly enhance the speed at which contacts are reached. The transition of leads from marketing to sales is streamlined by activity tracking, allowing sales teams to see marketing engagement before an enquiry is made. This visibility helps boost engagement rates. Additionally, customer re-engagement is supported by workflows that use automated follow-up email cadences, further improving the effectiveness of sales outreach. ### 20. Sales Workspace Keeps Leads, Deals, Tasks, and Schedules in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Katie F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** I love the sales workspace, where sales reps can access their leads, deals, tasks and see their schedule in one space. **What do you dislike about HubSpot Sales Hub?** I don’t like that there isn’t the power to edit and have weigh in on the recommended actions **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Sales Hub allows visibility into how our reps work to close a deal ### 21. Easy Setup and Smooth Daily Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mikaela L. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** How easy it is to set up and use daily. We are able to effectively and efficiently reach out to our customers. **What do you dislike about HubSpot Sales Hub?** Some of the reporting is not as good as I want and I will often use the Claude integration for reports. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Quoting our customers and tracking our sales reps productivity. ### 22. All My Data in One Place for Easy Daily Activity Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Russell H. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** Love having all my data in one spot to check my daily activity list **What do you dislike about HubSpot Sales Hub?** When I get behind on tasks it’s daunting to see everything, maybe an easy way to list “hey get caught up on these, they are important” **What problems is HubSpot Sales Hub solving and how is that benefiting you?** We didn’t have one before so this has been a game changer ### 23. Board View Makes Moving Leads Through the Pipeline Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about HubSpot Sales Hub?** The board view is a nice way to easily move leads through the different stages of the pipeline. **What do you dislike about HubSpot Sales Hub?** Some of the filter settings were a little confusing at first, but once I got the hang of them, it wasn’t so bad. It would also be nice if templates were easier to leverage. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** From my viewpoint, it gives me clear visibility into the customer pipeline, including how many deals I’ve closed, and it also supports outbound email marketing. ### 24. Powerful, Intuitive Sales Pipeline—But Pricing and Customization Can Be Limiting **Rating:** 3.5/5.0 stars **Reviewed by:** Azyea M. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 07, 2026 **What do you like best about HubSpot Sales Hub?** HubSpot Sales Hub excels at centralizing the entire sales pipeline in one intuitive platform. The email tracking, automated sequences, and CRM integration make it easy to manage leads and follow-ups without switching between tools. The reporting dashboards provide clear visibility into deal progress and team performance. **What do you dislike about HubSpot Sales Hub?** The pricing can be steep for smaller teams, especially as you scale and need more advanced features that are locked behind higher tiers. Some automation workflows have a learning curve, and certain customization options feel limited compared to more enterprise-focused CRM alternatives. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Lead tracking, sales tracking, and reporting. ### 25. Boosts Sales Efficiency but Lacks Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Vytas J. | Field CTO – Cybersecurity , Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 16, 2026 **What do you like best about HubSpot Sales Hub?** I like that HubSpot Sales Hub has some pretty cool features like account summarizations and email drafting. These have really helped by removing manual sales operational overhead, letting sellers focus more on strategic selling. It also helps with email enriching and can help reduce our SDR count. **What do you dislike about HubSpot Sales Hub?** I would say it's nowhere near as big as Salesforce. You can't do any very complex workflows. And it's maybe you can't customize it as much. That's probably the biggest one. And if you start using all these add-ons and stuff, it just costs. It costs exponentially a lot more. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub for pipeline tracking, better forecasting, and improved deal management. It helps identify bottlenecks and track emails and meetings for more accurate forecasts and deal velocity. ### 26. HubSpot’s Expanding Ecosystem Keeps Everything Connected **Rating:** 4.0/5.0 stars **Reviewed by:** Dan G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** The sum is greater than the whole of its parts. HubSpot keeps expanding so everything can connect and I need fewer apps **What do you dislike about HubSpot Sales Hub?** I haven’t been impressed with the AI features yet but I’m at unbound and it sounds like they have cool stuff coming. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It keeps things organized with less maintenance. ### 27. Well-Organized Sales Workspace That Truly Helps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** The sales workspace is very helpful! I think the organization of the sales hub is well done. **What do you dislike about HubSpot Sales Hub?** I wish there were more reporting features inside of the sales workspace. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Sales hub gives a good space for sellers to go to and look at all of their stuff in an organized way. ### 28. HubSpot Account User - Positive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** HS Sales Hub offers an easy way to bring all helpful and necessary data together for just the sages team but all supporting teams as well in a smart and seamless way. **What do you dislike about HubSpot Sales Hub?** There are very few downsides and to scratch deep enough, it’s usually something that gets resolved before too long in the UX/UI. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** We used to have multiple sources of client data across different platforms, HS has brought them together allowing our teams to save time and effort so they can focus on results instead of process. ### 29. Centralized CRM with Complex Workflow Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Smith H. | President, Retail, Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 25, 2026 **What do you like best about HubSpot Sales Hub?** I like the unified CRM view of HubSpot Sales Hub because it brings our customer data, communication history, and deal activity into one place. This makes it easy to manage relationships and track progress effectively. The platform centralizes information, improves visibility, and automates key processes, which makes deal management more efficient. **What do you dislike about HubSpot Sales Hub?** Some advance workflow setup and customization can feel a bit complex at first and require time to configure properly for specific business needs. It would be helpful to have more intuitive setup guidance for advance automation and a faster way to customize workflow for specific sales processes without needing extensive configuration. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to centralize customer data, improve visibility, and automate key tasks, making deal management more efficient. ### 30. HubSpot’s Outlook Sales Extension Makes Follow-Ups Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan K. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about HubSpot Sales Hub?** The best thing about Hubspot is the Sales extension in Outlook. It makes it so easy to set a reminder to follow up with a client when emailing them straight from the email iteself. **What do you dislike about HubSpot Sales Hub?** The Deals feature could use some improvements. Not sure when it was last updated but it seems quite dated compared to other CRMs. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It's solving the troubles of losing opportunities by utilizing the reminder/task feature. Making it easy to create tasks and deals is the reason I use HubSpot. ### 31. Costly and Complex, But Customizable **Rating:** 3.0/5.0 stars **Reviewed by:** ► Chicke F. | CEO, Founder and Chief Rainmaker, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 **What do you like best about HubSpot Sales Hub?** I like the customization that we are able to do with HubSpot Sales Hub but we are not using it to the extent that we could be. **What do you dislike about HubSpot Sales Hub?** It's a very costly solution, and there are newer products on the market that are much less expensive. I need to really step up our use of it to make it worthwhile. Also, it's just a very complex system for a company our size. The initial setup was difficult; we even had to hire a third party, and it still didn't end up being set up in a way that was useful for new people coming on the team. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to move information from LinkedIn to Hubspot using ZoomInfo or Apollo, organizing our prospect records effectively. ### 32. Robust Insights but Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle B. | Director of Marketing, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about HubSpot Sales Hub?** I really appreciate the level of insights that we can gather with HubSpot Sales Hub, as those insights are largely actionable. I find value in the ability to generate, monitor, and follow up with new contacts who may be more likely to buy, which really helps our team. **What do you dislike about HubSpot Sales Hub?** HubSpot requires a great deal of training and learning in order to reach a point where the capabilities are being used adequately. Without support, it can be overwhelming. Setup was initially easy. However, learning and expanding the functionality and capabilities was daunting. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to improve lead conversion and automate nurturing. It helps generate and track new contacts, providing actionable insights that enhance follow-ups and increase our contact list. ### 33. Makes Sales Management Effortlessly Visible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** I really like how HubSpot Sales Hub makes everything visible and provides valuable insights into what the sales team is doing. It helps in setting up our clients' sales teams for success by keeping everything organized, in one place, and trackable. Additionally, the initial setup was incredibly simple and easy to use. **What do you dislike about HubSpot Sales Hub?** Nothing **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to set up clients' sales teams for success, keeping everything organized and trackable. It makes everything visible for leadership, providing insights into sales activities, ensuring effective team monitoring and management. ### 34. All-in-One Sales Features in One Seamless Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | Director of Sales Development, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** I liked it it integrates all of the sales features all in one place **What do you dislike about HubSpot Sales Hub?** It’s designs built solely around B2B. Some of the functionality is hard to adapt for a B2C workspace. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It helps by putting all the tools in my reps used on a day-to-day place in one location ### 35. Top-Notch UX Makes HubSpot Sales Hub Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa R. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** The UX within HubSpot sales hub is top notch making it easy to use for anyone **What do you dislike about HubSpot Sales Hub?** Nothing! I’ve been using it for my whole career **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Supporting my day to day as an individual contributor in sales making me be efficient with my time and know where I should be focusing ### 36. Connects the Whole Team and Keeps Projects on Track **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 16, 2026 **What do you like best about HubSpot Sales Hub?** I like that it connects our entire team with each other and makes it easier to keep up on projects **What do you dislike about HubSpot Sales Hub?** Our teams complain that there's no way to automatically connect information when there are duplicate tickets or deals. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Its making us more efficient and effective with our communication to customers! ### 37. Comprehensive CRM with Contact Link Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Madison W. | Senior Producer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** I find HubSpot Sales Hub to be a very comprehensive CRM that helps with lead management and overall sales workflow. It aids in staying organized and building my sales pipeline. **What do you dislike about HubSpot Sales Hub?** I have some trouble with deals when there are multiple contacts linked to a company. If the deal is created on one contact, it does not duplicate on the other contacts tied to the company. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to stay organized and build my sales pipeline. We switched to it for better tech and more automation options. ### 38. Highly Customizable & Efficient Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Ernesto R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 27, 2026 **What do you like best about HubSpot Sales Hub?** I love how easy it is to manage the workflows in HubSpot Sales Hub, whether I'm creating from scratch or using templates. This ease has allowed us to scale quickly and improve our daily operations. I also like how we can customize deals, contacts, create properties, and dashboards. The initial setup was pretty simple, especially with helpful guides. **What do you dislike about HubSpot Sales Hub?** I'd like to have the option to use email, I understand this is related to marketing, however, emailing for us is as important, to get reminders and more. Allow to create sequences and add the email tool to any automation, maybe add it to the sales hub tier. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub automates processes, sends notifications, and makes managing workflows easy. I can customize deals, create properties, and dashboards, enabling us to scale quickly and improve daily operations. ### 39. Breeze is a life saver!! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** Breeze Assistant. I would be completely lost without it. **What do you dislike about HubSpot Sales Hub?** It’s not Salesforce but only because I have used Salesforce for 20 years and was never trained in my current role how to use Hubspot and the terminology used is different then what I know. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Call management and student recruitment ### 40. Centralized CRM and Powerful Automation Drive Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Luis M. | CEO, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** December 09, 2025 **What do you like best about HubSpot Sales Hub?** Having a tool that can be used to schedule daily activities related to the sales process is undoubtedly the feature of the platform that appeals to us most. Previously, Excel spreadsheets were generally used, where staff shared their daily activities in the sales process with their respective superiors. With this tool, time is reduced and an accurate record is kept of the activities carried out by those responsible. **What do you dislike about HubSpot Sales Hub?** At this moment in time, any eventuality or issue we might raise against the platform would be unfair to reflect upon. However, with time and use of these tools, we may find some cases in which we are not satisfied with the use of the features. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Productivity rates and time utilization are definitely two of the factors we seek to address with the implementation of the tool in the sales process. As an activity that requires time, dedication, effort, consistency, and guidance, sales processes often take a significant amount of time to develop/execute before the expected results are achieved. Keeping accurate and reliable records through the tool provides significant value in terms of contributing to and achieving the expected results. ### 41. Perfect Integration, Facilitate Our Sales Process **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge C. | Website developer / Hubspot Administrator, Computer Software, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** December 09, 2025 **What do you like best about HubSpot Sales Hub?** I love how the integrations of HubSpot Sales Hub with other platforms facilitate our operations. Specifically, the automations that manage the sales pipeline, connecting with other operational tasks and our website on HubSpot, are very valuable. We appreciate the ease of having everything in one place, which saves time and simplifies the management of different sources of information. I also find that the initial setup was 100% easy and straightforward. **What do you dislike about HubSpot Sales Hub?** In general, I think HubSpot lacks an item for micro businesses in all its tiers, particularly for emerging markets. Many wouldn't pay for the license because it takes time to see benefits. Besides that, they have made interface changes due to implementing AI, which at times causes the 'muscle memory' of where certain items are to fail. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use HubSpot Sales Hub to integrate data between CRMs and manage our sales pipeline, connecting operational tasks. It simplifies by having everything in one place. The automations save time, improve traceability, and add reminders. Its integration with other platforms is excellent. ### 42. Prospect Info Is Easy to Find and Well Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Mateo M. | BDR, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about HubSpot Sales Hub?** I like how all of the information for the prospect is fairly easy to find **What do you dislike about HubSpot Sales Hub?** I find that the leads that come in don´t come with the correct information at times. The number to be dialed can also be lost in the dialing tab. That might be an aircall issue but it just doesn´t work the best **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I have found that other CRMs feel clustered and confusing. Once I got the hang of hubspot, it was a lot easier to handle ### 43. Easy to Use and Keeps Tasks Organized with Dialer Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Joline H. | Sales Development Representative, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about HubSpot Sales Hub?** easy to use integrates with dialer keeps my tasks in order **What do you dislike about HubSpot Sales Hub?** sometime my contact does not pull up when that happens I make dup contact **What problems is HubSpot Sales Hub solving and how is that benefiting you?** help me save time time and keep my task in order ### 44. Makes tracking the sales cycle an absolute breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Cody L. | Customer Success Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 29, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about HubSpot Sales Hub?** The new user interface is a much more logical layout that seems to save me time. **What do you dislike about HubSpot Sales Hub?** More flexibility in reporting on mechanisms over time would be nice. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Hubspot solves needing so many isolated tools to communicate, track, and forecast our sales needs. We have been able to consolidate 4 tools into just this one! And our close rate is increasing because of it. ### 45. Powerful Automations, Workflows, and Sequences That Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Garo A. | Co-Founder and CRO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 03, 2026 **What do you like best about HubSpot Sales Hub?** I love the automations, workflows, and sequences, and how well they work. **What do you dislike about HubSpot Sales Hub?** Everything works great. I really love how good Sales Hub is, and I honestly have nothing to complain about. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I use it to manage leads and pipelines, and I really appreciate how easy it is to use. The integrations are also very good, which makes it simpler to keep everything connected. ### 46. Everything a Sales Team Needs for Easy Enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Jack K. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** It has everything a sales team needs to be enabled. Allows process to exist in an adoptable way. **What do you dislike about HubSpot Sales Hub?** Pipeline set-up/logic tool has recently had an update, which is a little harder to use. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** Visibility for multiple sales teams, they’re able to log on each day with a plan. ### 47. Easy Reporting and Dashboards for Tracking Leads Through the Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra J. | Head of Marketing Operations, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** September 17, 2026 **What do you like best about HubSpot Sales Hub?** It’s really easy to create reports and dashboards to track data and video how leads come into the pipeline, and how they move through the pipeline. **What do you dislike about HubSpot Sales Hub?** I enjoy the sales hub, no negative feedback **What problems is HubSpot Sales Hub solving and how is that benefiting you?** It allows us to see what channel leads come in through and track ROI ### 48. Streamlined Our Sales Pipeline, Effortless Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 16, 2026 **What do you like best about HubSpot Sales Hub?** I really like how HubSpot Sales Hub allows my entire team to be connected in the same pipeline and have tasks assigned, which has been really helpful. It's nice to know if someone else is working on a task that I would normally handle, preventing duplicate work. The software also allowed us to seamlessly transition from using Excel sheets for our pipeline to having a formal sales pipeline. **What do you dislike about HubSpot Sales Hub?** I have multiple Gmail accounts, and it's been difficult to have some track emails and some not. It seems I have to have defaults on for all of my Gmail accounts. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** I transitioned our pipeline from Excel to a formal sales pipeline with HubSpot Sales Hub, tracking deals and creating structured follow-ups. It integrates with email and note-taking, and our entire team stays connected in the same pipeline, reducing extra work. ### 49. Easy Setup, Fast Support, and a Centralized Built-In CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Manish M. | Web developer and Project manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 30, 2026 **What do you like best about HubSpot Sales Hub?** First of all Its console/panel is easy to understand for new bees. The integration is very easy and fast. Its pricing is worthy to use and the customer support is also fast. The build in CRM ensure all the integrations are centeralised, you don't have to switch to multiple third parties. **What do you dislike about HubSpot Sales Hub?** What is downside in it is its pricing for advanced features and customization. The customization is limited and the advanced features is limited to higher plans. **What problems is HubSpot Sales Hub solving and how is that benefiting you?** HubSpot Sales Hub is beneficial for early tracking of email and leads and is time-saving for scattered data across sheets, increasing my overall performance. It helps me in automation like emails and reminders, So that I don't forget follow ups. ### 50. Great Contact Filters, But Task Notifications and Google Calendar Sync Need Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about HubSpot Sales Hub?** Keeping all of your contacts in one place with relevant filters **What do you dislike about HubSpot Sales Hub?** I don't like how I can't get notifications for tasks I need to do, or how there aren't things automatically added to my Google Calendar **What problems is HubSpot Sales Hub solving and how is that benefiting you?** helping me stay organized and moving along leads I have. This helps me move along deals and stay on top of things ## HubSpot Sales Hub Discussions - [Are there plans to increase the functionality of the mobile app? The Outlook integrated logging sales tool is also limiting in that it only logs comms in the last 5 open deals attached to a client.](https://www.g2.com/discussions/32538-are-there-plans-to-increase-the-functionality-of-the-mobile-app-the-outlook-integrated-logging-sales-tool-is-also-limiting-in-that-it-only-logs-comms-in-the-last-5-open-deals-attached-to-a-client) - 2 comments, 3 upvotes - [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) - 5 comments, 2 upvotes - [How can I help HubSpot process my tasks faster and more smoothly?](https://www.g2.com/discussions/how-can-i-help-hubspot-process-my-tasks-faster-and-more-smoothly) - 1 comment, 1 upvote - [How can you best utilize the email function without getting kicked out of Microsoft?](https://www.g2.com/discussions/how-can-you-best-utilize-the-email-function-without-getting-kicked-out-of-microsoft) - 1 comment, 1 upvote - [Phone](https://www.g2.com/discussions/hubspot-sales-hub-phone) - 1 comment, 1 upvote - [View HubSpot Sales Hub pricing details and edition comparison](https://www.g2.com/products/hubspot-sales-hub/reviews?%2525252525252525252F=&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-09-22+19%3A56%3A13+-0500&secure%5Bsession_id%5D=326bc614-0901-4a0e-860f-0ca4a9c228d6&secure%5Btoken%5D=4398c3b0da498e579a9ae7ae9df8597de6163808b0e1bb6175e6283390210faa&format=llm_user) ## HubSpot Sales Hub Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management - Template Management - Interaction Tracking - Activity Tracking - Lead Management - Task Management - Email Management - Sales Pipeline Management - Workflow Management - Insurance Management **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Content Management** - Content Import - Advanced Search - Content Library - Email Management - Customizable Templates **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization - Prioritization **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management - Insurance CRM** - Documentation handling **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Insights** - Notes - Daily Summary - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Additional Functionality** - Sales Reports - Customer Database - Email Templates - Alerts/Notifications - Mobile Access - Calendar/Reminder System - Task Scheduling - API - Access Controls/Permissions - Activity Dashboard - Data Import/Export - Customizable Reports - Forecasting - Generative AI - Marketing Automation - For Insurance Industry - AI Copilot - Quotes/Estimates - Lead Capture **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights - Generative AI **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Chat/Messaging - Prospecting Tools - Content Delivery - Personalization - Reporting/Analytics - Task Management - Alerts/Notifications - Activity Tracking - Third-Party Integrations - API - CRM - Campaign Management - Audio/Video Recording - Collaboration Tools - Appointment Scheduling - Real-Time Notifications - Contact Database - For Sales Teams/Organizations - Lead Management - Activity Dashboard - Scheduling - Reporting & Statistics - Email Tracking - User Management - Interaction Tracking - Workflow Management - Calendar Management - Lead Capture - Call Recording - Template Management - Customizable Branding - Social Media Integration - Content Management - Performance Management - Lead Nurturing - Document Management - Sales Trend Analysis - Meeting Management - Lead Qualification - AI Copilot - Video Support - Microsoft Outlook Integration - Audio File Management - Engagement Tracking - Contact Management - Goal Management - Sales Planning - Mobile Access - CRM Integration - Pipeline Management - Conversation Intelligence - Access Controls/Permissions - Gamification - Lead Scoring - Opportunity Management - Microlearning - Content Sharing - Real-Time Data - Workflow Automation **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top HubSpot Sales Hub Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,126 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (9,625 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,433 reviews)