I appreciate the ability to connect HubSpot with Jira, which streamlines task management like accounts payable and receivable, and even bank reconciliations, directly from HubSpot. This integration saves me significant time as it allows for task management without shifting platforms. Moreover, having all information centralized within HubSpot is beneficial as it consolidates data between the sales and operational teams, therefore saving time. Review collected by and hosted on G2.com.

I found the initial setup of HubSpot Commerce Hub to be difficult and confusing. It seemed like there wasn't a good setup between HubSpot and the systems we were trying to integrate, such as Jira, or maybe HubSpot itself was just slow. This resulted in many mistakes and difficulties in finding information, making the software not very user-friendly. Additionally, I'm frustrated because HubSpot doesn't allow us to use our own email address for sending information to clients. Instead, we have to use the email directions provided by HubSpot, which feels limiting. I also feel that the software isn't as useful or friendly as other platforms we've used, like Front. Review collected by and hosted on G2.com.

It’s one of the best CRMs I’ve ever come across. It has a simple drag-and-drop setup and is easy to implement. Review collected by and hosted on G2.com.

The reports weren’t that accurate, the customization options felt limited, and overall the product came across as a bit amateurish. Review collected by and hosted on G2.com.

What I value most about HubSpot CRM is its intuitive, user-friendly design—even for those without a technical background. I use it daily to track client interactions, manage pipelines, and facilitate smooth handoffs between teams. Having the ability to log calls, emails, and notes all in one place keeps me organized and provides a clear view of each client’s journey. The customizable dashboards and reporting features also make it easy to track my progress and stay focused on what matters most. Review collected by and hosted on G2.com.

While HubSpot is an excellent tool overall, I did find some limitations in terms of deeper customization—like adjusting colors or pipeline formats. That said, it’s a minor issue, and it’s possible there are ways to customize these aspects that I simply haven’t explored yet. Review collected by and hosted on G2.com.

I would say it's easy to navigate on the interface. The info, it's accurate as well. It's my go-to option, my first option. It's the CRM I use the most on a daily basis. Honestly, the initial setup was pretty easy and simple. The interface of HubSpot Commerce Hub is a pretty easy and manageable interface to use. Review collected by and hosted on G2.com.

I dont have a negative comment. Review collected by and hosted on G2.com.

HubSpot is easy to use and keeps everything in one place. I like how simple it is to track contacts, emails, deals, and customer activity without jumping between tools. The automation and reports save time and give a clear view of what’s working. Review collected by and hosted on G2.com.

The downside is the pricing.it gets expensive as you grow, and some useful features are locked behind higher plans. Customization can also feel limited for more complex needs Review collected by and hosted on G2.com.

I love that HubSpot Commerce Hub includes quoting, billing, and payments, which is great because it helps remove friction across the entire revenue process. The setup was also very easy. Review collected by and hosted on G2.com.

Sometimes it seems that there is limited flexibility for complex pricing. Review collected by and hosted on G2.com.

I like how HubSpot Commerce Hub stores everything in one place, making it very easy to access information. I also appreciate the fact that it integrates with many other third-party applications. The initial setup was very easy, I’d rate it 10/10. Overall, it’s a great platform. Review collected by and hosted on G2.com.

nothing, it's great Review collected by and hosted on G2.com.

It really helps me a lot in payment processing processing and billing Review collected by and hosted on G2.com.

The one thing i dislike about this is its not user friendly Review collected by and hosted on G2.com.

I like how HubSpot Commerce Hub saves a lot of time since we don't have to create quotes on a separate platform. I also appreciate that all of the information we need is in one place, which makes things more efficient. Review collected by and hosted on G2.com.

The quote templates themselves are limited - more customization options would be even better. Review collected by and hosted on G2.com.

HubSpot Commerce Hub provides clear revenue visibility for all teams involved, speeds up deal closing, and is easy for daily use. Review collected by and hosted on G2.com.

The integrations with other systems can be a bit tricky at times, and they don’t always go as smoothly as I’d like. Review collected by and hosted on G2.com.