
Full flexibility on adding new modules and features that aren't easily available in other CMS/website builders such as Squarespace. Easily be able to choose brand colors with ease and adjust format and layout. Review collected by and hosted on G2.com.
Some features are not fully fleshed out and some modules/plug-ins had to be directly edited via source code. Most modules provided by Hubspot or its developers do not have documentation which made setting up a site take much longer Review collected by and hosted on G2.com.
It's a very good tool to give developers the freedom they need to code while at the same time give content creators the ease-of-use of simpler tools like wordpress. Review collected by and hosted on G2.com.
Its a bit hard to find help and tutorials when it comes to the development side. For example, it would be nice to have a simple tutorial to build a page with bootstrap or any other CSS framework, this should be one of the basics.
I would also like a bit more options in HubDB, it's very useful and easy to use for contend creators, but it really lacks more advanced features when building systems that go a bit further than a list of products. Review collected by and hosted on G2.com.
It's very easy to use, very intuitive. Their support team is incredibly quick to respond if you need help or if you have questions. It's truly a pleasure to work with this tool and the entire HS team. Review collected by and hosted on G2.com.
The Social Media management feature is not the most advanced out there, but you can still get the job done. I do see continuous improvements made to it so it's good to know that they're listening to suggestions! If you manage a complex social media content calendar you might need to use another tool for support, but I feel like soon we'll be able to manage everything from HS if they keep improving at this rate. Review collected by and hosted on G2.com.
HubSpot's CMS is intuitively easy to use. After initial setup, creating and editing pages and adding content is simple, and works well in multiple languages. (We currently offer our site in 7 languages.) And tying everything together with navigation, sitemaps and other tools is highly customizable, allowing us to create a site that works smoothly. We are running hundreds of pages on our site and gaining incredible marketing data every day. And the HubSpot Academy and Support options are always responsive and helpful. Review collected by and hosted on G2.com.
I have had very few problems with HubSpot CMS. The only things I might complain about are that there is no mechanism for auto-detecting an incoming visitor's browser language settings and directing them to the proper homepage; and if you work with Salesforce, revenue attribution can be tricky depending on how your invoicing and deals are set up. Review collected by and hosted on G2.com.
Hubspot is an amazing platform that permits me to compete with national corporations such as Brookdale in the senior living business, despite being a family-owned operator. I can manage my website, my blog posts, email communication, and email workflow communication with prospects in one integrated platform. Hubspot is user-friendly for people like me who do not know HTML code. If you invest the time to do the Hubspot training to learn how to use the platform (creating forms, progressive profiling questions, email workflows, CTAs, powerful content for prospects to download), you will have a powerful tool to permit you to stay on page 1 for your main keyword searches so customers can find you. This was the best investment I've made as the owner/marketing manager for my senior living community. Review collected by and hosted on G2.com.
There isn't anything I can think of beyond a tweak or two. Review collected by and hosted on G2.com.
The platform is designed very clear for easy click, drop, and moving elements around. The support staff is excellent and professional, always answered my questions with clear instructions, and solves my issues. Review collected by and hosted on G2.com.
Cannot use 'delete' on the keyboard to remove an element. Would like more shortcut keys.
The Mobile version works better if there is more customization available. Review collected by and hosted on G2.com.
Hubspot is easy to use. I knew nothing about internet marketing when we started with Hubspot. Now with over 40,000 visitors a month to our site and the phone ringing off the hook, I can honestly say that without Hubspot, our business wouldn't be what it is today! Review collected by and hosted on G2.com.
I don't like the more advanced template features and more sophisticated offerings. For me, I don't need it. I like simplicity. For very corporate teams, I can see the value. Review collected by and hosted on G2.com.
The Hubspot Template builder and the downloadable themes that you can access (free!!) make it easy to create an excellent quality website that works perfectly on every device and browser - phones, laptops and tablets.
The best practices built-in to the platform remind you to do the simple things required that make each page SEO-friendly.
And the information provided takes you through the learning journey of building an inbound-based online business. Review collected by and hosted on G2.com.
Sometimes Hubspot is a bit TOO smart and I feel a little overwhelmed at all the pieces of it that I have not yet got to grips with.
So that is not something really to dislike. More a statement that I still have a lot to learn. My next step will be to find someone that really know how to make the Sales processes "sing" using the Hubspot tools. Review collected by and hosted on G2.com.
There is a free option available and a beginners' course. You can read the latest updates in the easy-to-read panel and can work intuitively from either terminal. It has a traffic expansion function that can be related organically and indefinitely to external resources. Sales Hub is a sales process efficiency platform that helps you to target the best outcomes with the least effort. Automates creation and monitoring of detailed clients, such as the automated distribution of emails and optimized communications for customer characteristics. In HubSpot, Service Hub enjoys a high degree of satisfaction in addition to the fast and reliable customer service that customers require. With Service Portal, a knowledge base can be generated based on commonly asked questions and ticket details. Review collected by and hosted on G2.com.
Anyway, the user interface is hard to understand. Unnecessary page transformations occur each time communication or transaction is made, and the user interface is far from sharp. Review collected by and hosted on G2.com.
Hubspot CMS is simple and easy to use. I have been skeptical of drag and drop systems as they usually lack functionality and the end result is poor for UX.
As a two person company my non-marketing partner was easily able to collaborate with me to build a full functioning website that is significantly better than all of our larger competitors.
The inbuilt SEO tools meant we could work to SEO best practices as we went and once we selected the right template we were able to complete a 25 page site in a week. Review collected by and hosted on G2.com.
I have two complaints:
1. It is not clear what the module (widgets) functionality could be. We chose a template and wasted weeks trying to make it fit for purpose before switching to another one that fulfilled our requires. Take away is to do your research on the available templates and be prepared to pay. They do not all have the same functionality.
2. In the header module for the template we chose we are not able to alter the size of the header, meaning on most screens, our content begins below the fold. This is undesirable for us.
Despite this, if I had to build a website again my first choice would be Hubspot CMS Review collected by and hosted on G2.com.
I like how Hubspot CMS Hub reminds you at all times of all the SEO on-site elements you need to think of and implement so that each and every web page you create is according to SEO best practices. Review collected by and hosted on G2.com.
I would just like to warn you how important is to pick a good theme or better yet build your own custom templates. You should really cautious about how the theme or templates build are supporting HubSpot forms and CTAs. Review collected by and hosted on G2.com.
I really like their website building platform. It was a great tool to work with as I started managing website responsibilities at my job, knowing very little about how to do so. It gives you basic tools to make things work and look well. As I progressed and learned more about what I could do and how to do it, the same tool easily allowed me to apply that as well. Being able to mix and match easy to custom was a huge help.
Second the support and various other teams have been wonderful. Always happy to help and go the extra mile. The development team also was wonderful. I participated in several beta tests for new features, one of which I even recommended. I always felt like my opinion really mattered in our conversations. When feedback I gave made it through to a live version, that really shows they listen to their customers. Not something so common lately. Review collected by and hosted on G2.com.
There are a couple quirks with things like publishing a new web page onto a current domain, prebuilt modules don't always behave like you would expect in all situations. Minor things that are easy enough to work around. Review collected by and hosted on G2.com.
Easy to respond to clients with saved templates and snippets.
Tagging other colleagues whenever you need any assistance.
Integration with third-party applications like Facebook, Instagram, and Twitter.
Live chat support feature and configuring chat flows is the best feature for the team. Review collected by and hosted on G2.com.
Pricing is high if you compare with other CRMs.
Adding more flexibility while configuring chat flows would be a great feature.
Extra boldness in the fonts are not looking good, giving the ability to change the dashboard fonts would be a great thing.
Less area for reporting, adding segmentation, and allowing users to add few attributes for reporting would be a plus point in the system. Review collected by and hosted on G2.com.
I love that HubSpot doesn't try to be something that it is not.
Simple, clean & effective solutions, great self-support solutions and training tools for those 'not-so-intuitive' processes. Wonderful business improvement tools - we're already seeing success.
Our sales and marketing team are able to collaborate on campaign outcomes, improvement opportunities and overall business success. The reporting features available at everyone's fingertips are creating and encouraging collaboration and innovation - it is a great gap analysis tool, which iis a bonus we were not really expecting. Review collected by and hosted on G2.com.
There are some areas for improvement around multi-currency product integration. Having a product link to a customer directly rather than just a deal would be a game-changer for our organisation!
From an 'eductor' perspective, it would also be able to have multiple property fields available for tracking enrolment/completion/subscription periods commencement and conclusion dates - something we are finding a little tricky to manage via API.
Otherwise the only major downside we have found it - no more room for excuses! The team really has no reason to not succeed now :D Review collected by and hosted on G2.com.
HubSpot CMS makes it really easy to align on creating a new website experience. Without to much background knowledge in CSS you can easily create a well verse website and there is loads of content templates to start with. Review collected by and hosted on G2.com.
The downside is the ability to really use drag and drop editor in some of the templates and that would be a huge benefit for less technical marketeers Review collected by and hosted on G2.com.
Having used a few different CMS over the years, the HubSpot CMS is by far the most flexible, easy to use and fast. It's great having all of our website pages, landing pages, blog pages all in one platform, as well as all of the other functions we use HubSpot for. The hints and tips on the optimization tab of the pages is really useful. I love that we are able to manage day to day changes ourselves and can get updates published quickly, rather than having to rely on an agency/web developer, even some of the slightly more complex page edits are easy to do in the design manager of the templates. Review collected by and hosted on G2.com.
Nothing major but the following could improve the functionally slightly: Folders to be able to organise website pages, as our site grows this would be useful. When adding a link to other HubSpot content/pages, the box that pops up is small, and when you have a lot of content, it's difficult trying to find the correct piece of content when there is a lot to scroll through in a small window. Having one place to view any broken links, rather than having to click into each page separately and viewing from the optimization tab, as our site grows it's not practical having to check each page separately, need one area to check these. Review collected by and hosted on G2.com.