---
title: HubCX Reviews
meta_title: 'HubCX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how HubCX works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# HubCX Reviews
**Vendor:** Hansen Technologies  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About HubCX
HubCX is a powerful tool for utilities focused on core business requirements for metering and revenue management, supporting B2B transactions, and complying with industry obligations.




## HubCX Reviews
  ### 1. Helps us to minimalize or summarize the customers data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aritra R. | Agent, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about HubCX?**

Helps in Customer Support and is easy to use

**What do you dislike about HubCX?**

Should have more updates like, without withdrawing the latest bills previous bills could be withdrawn

**What problems is HubCX solving and how is that benefiting you?**

It helps to summarise the customers data

  ### 2. A unique platform to track workflow and assignments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ankush N. | Fraud Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about HubCX?**

It offers service to configure workflows and tasks to assign at reasonable price.

**What do you dislike about HubCX?**

No as of now as they are providing best service in this segment

**What problems is HubCX solving and how is that benefiting you?**

It helps organization to interact with larger dataset when we have to configure workflow or assign some tasks



- [View HubCX pricing details and edition comparison](https://www.g2.com/products/hubcx/reviews?open_modal_url=%2Fproducts%2Fhubcx%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fhubcx%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A15%3A05+-0500&secure%5Bsession_id%5D=6f7625e4-45b3-46a2-9a01-9d69ad2403a1&secure%5Btoken%5D=70dccb15e803bdd4793df9b8ebdc8db22d7298d983596ee7ff2bbdff2a66cf3f&format=llm_user)

## HubCX Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

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