--- title: Hubble Reviews meta_title: 'Hubble Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how Hubble works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 54 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Hubble Reviews **Vendor:** Hubble Technologies Inc **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 ## About Hubble Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product development. ## Hubble Pros & Cons **What users like:** - Users value the **ease of use** of Hubble, appreciating its intuitive interface and seamless navigation for quick onboarding. (16 reviews) - Users praise Hubble's **responsive and supportive customer support** , enhancing their research experience with efficient communication and setup assistance. (14 reviews) - Users praise Hubble's **intuitive and supportive features** , which streamline user research and enhance collaboration effectively. (9 reviews) - Users commend Hubble for its **responsiveness and support** , enhancing their research experience and participant quality. (9 reviews) - Users appreciate the **intuitive user interface** of Hubble, making study setup and audience creation seamlessly efficient. (7 reviews) - Powerful Capabilities (5 reviews) - Users praise Hubble for its **easy setup** , ensuring a seamless transition and enhanced research workflow. (4 reviews) - Analytics (3 reviews) - Flexibility (3 reviews) - Implementation Ease (3 reviews) **What users dislike:** - Users experience **software bugs** with Hubble due to its newness, but support is prompt and improving. (3 reviews) - Users note the **lack of features** in Hubble, though improvements are being made regularly to enhance functionality. (2 reviews) - Users experience **slow performance** during prototype testing, hindering completion and impacting overall motivation and satisfaction. (2 reviews) - Users notice that the **data exporting limitations** slow down complex studies, impacting overall efficiency and usability. (1 reviews) - Users find the **difficult setup** of Hubble can slow down complex study processes and limit data export options. (1 reviews) - Limited Customization (1 reviews) - Limited Surveys (1 reviews) - Poor Reporting (1 reviews) - Pricing Issues (1 reviews) - Product Immaturity (1 reviews) ## Hubble Reviews ### 1. Exceptional Support and Seamless Usability for Small Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth H. | Digital Health User Experience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Hubble?** The Hubble team has been a pleasure to work with. They are very supportive and responsive, making communication—usually through Slack—quick and straightforward. They genuinely listen to our feedback and are always working to improve based on our suggestions and requests. When it comes to participants, we can quickly recruit high-quality individuals who match our specific criteria, and we've consistently received valuable feedback and insights from them. Overall, Hubble is an excellent fit for a small team like ours. They provide all the usability tools we need at a reasonable price. Thank you, Hubble! **What do you dislike about Hubble?** Nothing yet. But I know if I find something that can be improved, Hubble will be on it! **What problems is Hubble solving and how is that benefiting you?** The insights gained from the usability studies—using both the tools and participants supplied by Hubble—enable our product teams to make better-informed decisions. Hubble allows us to understand how patient families interact with our digital products, identify potential challenges they face, and determine which improvements should be prioritized.. ### 2. Great Research Product for a Smaller UX Team **Rating:** 5.0/5.0 stars **Reviewed by:** Zach C. | Digital Health User Experience Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Hubble?** Hubble has been very responsive and helpful in setting up studies with us, educating us on their platform, and finding the best participants for our research. The quality of participants is an improvement for us and having our own Slack channel where we can ask questions and troubleshoot with the Hubble team has been invaluable. **What do you dislike about Hubble?** I don't dislike anything from Hubble as of now! **What problems is Hubble solving and how is that benefiting you?** Hubble allows us to conduct research with a higher quality panel, with a nicely designed interface, backed by great support. They are run by people who genuinely care about UX and user research and you can see those benefits as you work with the team. We are able to dive deeper with participants in a more modular way and feel comfortable knowing that the Hubble team is working on more features and improvements all the time. ### 3. Powerful Tool for User Research **Rating:** 5.0/5.0 stars **Reviewed by:** Helen K. | Product Design Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Hubble?** Hubble’s unmoderated research tool is extremely easy to use and made our transition from another platform seamless. What stood out most were their new AI-powered features and the outstanding support we received from the Hubble team. They provided thorough guidance throughout the setup process as we were running a complex study, ensuring we had a clear approach and could gather the insights we needed. The combination of intuitive tools and dedicated support significantly improved our user research workflow. **What do you dislike about Hubble?** Nothing right now. The Hubble team consistently listens to our feedback and uses it to make ongoing improvements. **What problems is Hubble solving and how is that benefiting you?** Hubble enables our team to conduct user research efficiently and validate design decisions with confidence. The unmoderated testing tools save us significant time and deliver insights quickly. The recruiting process is also very streamlined—we’re able to reach the specific users we need and receive meaningful feedback sooner than on other platforms. Overall, Hubble has helped us gather high-quality insights from the audiences that matter most. ### 4. Easy to Use and Comprehensive User Testing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Micha B. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Hubble?** Hubble feels like a very accessible and easy to use user testing platform. It has allowed myself and my product design colleagues to easily create different types of studies based on our project needs. The different task types and flexibility of building studies is really great. Our team has been able to create generative research studies as well as specific prototype and preference testing to help us learn quickly as we design projects on a tight development timeline. Hubble is super high touch with us, always offering support and answering questions. And they seem very proactive with always improving the platform and launching new and innovative features. **What do you dislike about Hubble?** Nothing right now. They are constantly taking our user feedback and making improvements. **What problems is Hubble solving and how is that benefiting you?** Hubble is helping myself and my product design team to conduct specific types of user research and to quickly validate designs/prototypes/decisions. It's helpful for us to have a more professional product to conduct tests with, especially ones that can be unmoderated which adds another tool to our kit and helps to save us time. ### 5. Hubble is fantastic for small design team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Hubble?** Honestly, it would have to be the people running it! Every single time myself or my designers have a suggestion, Brian and his crew make it happen. Hubble feels just as agile as our company is, which is a breath of fresh air after departing from Maze. The price is great for what you get. **What do you dislike about Hubble?** I would say their AI reports are not as smart as they probably could be. This is a relatively new feature, so I am sure it will get fleshed out but some user responses in, stack rank questions as an example, will get replaced by random characters so its harder to parse through. Other than that, though its a wonderful feature. **What problems is Hubble solving and how is that benefiting you?** They help us get tests of all kind through the door quickly. If we run into a proble, the team is always ready to respond quickly. ### 6. Solid up and coming unmoderated user testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Hubble?** Hubble is an excellent value unmoderated user testing tool. You really can't beat it for it's price point in the market. Whilst still being in a relatively new start up mode, the team are constantly adding new functionality and improving existing functionality. The tool contains all the core functionality you'd expect from an established tool with more advanced features being added every couple of weeks. The team are also extremely accessible, open to feedback, and very prompt addressing any issues or improvements suggested from their customers. **What do you dislike about Hubble?** Hubble is still a relatively new player in the market of user testing tools, so whilst it delivers on all the basics you'd expect from such a tool, the team are still refining existing functionality whilst also regularly adding new functions. Whilst you're more likely to come across a minor 'bug' than some more established tools, the Hubble team are very accessible and prompt in addressing any issues (often with hours). This provided our company with the confidence needed to commit to the tool longer term. **What problems is Hubble solving and how is that benefiting you?** Hubble helps our organisation experiment with and test prototypes while efficiently gathering real user insights to help drive solutions our customers love. ### 7. Hubble has helped our team validate our design decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Hubble?** Hubble has made it easy for the product design team at Greenhouse to make data-driven decisions about our designs. Our team has had Hubble for less than a year, and in that time, they've added a lot of new testing functionality such as tree testing, stack ranking, image testing, etc. They've also added other benefits that make it easier for teams to gather data from participants (i.e. NDAs, legal screens, screen recording). Recruiting participants has always been hard for us, but Hubble has also made this a breeze. Their support team also acts on feedback swiftly. For example, once I was running a session with image testing. The UI confused our participants which caused them to enter incorrect data. When we brought this to the team at Hubble, they quickly modified the UI and updated our research data for us. A+ customer support A+ getting features out quickly A+ easy onboarding and implementation **What do you dislike about Hubble?** Figma doesn't always play nice with Hubble - we've had some laggy prototypes and have had to create prototypes separate from our main design files in the past, but we've noticed Figma support getting much better! **What problems is Hubble solving and how is that benefiting you?** Validating design decisions ### 8. Intuitive, fast, and backed by a great team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Hubble?** Hubble is incredibly user-friendly and intuitive to set up. I was able to launch an unmoderated study without needing to reference any external guides — it made sense right out of the box. The team behind Hubble is also fantastic—super responsive and genuinely helpful. When I ran into an issue, they assisted me right away. I’ve also been impressed by how quickly they roll out new features. Since my last study, they’ve added AI capabilities that make analyzing data and generating insights much more efficient. Once participants were invited, the process was seamless—by the next day, I had full participation and all the data I needed to get started. **What do you dislike about Hubble?** One area that could use a bit more polish is selecting participants for unmoderated studies. The process isn’t as smooth as the rest of the platform, but I’ve already shared this feedback with the team, and I have no doubt they’ll refine it. That said, once participants were invited, everything moved quickly, and the overall experience was still excellent. **What problems is Hubble solving and how is that benefiting you?** This helped me get to some root problems in reporting terminology, ones that we knew existed (or could all feel) but I wanted data to back up those feelings, and give us a solid direction. ### 9. Love Hubble! **Rating:** 5.0/5.0 stars **Reviewed by:** Erika M. | Senior Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Hubble?** Hubble provides a simple way for us to capture invaluable user insights. It has helped shave so much time off user research while simultaneously increasing our research scope. I love how hands-on the product team is as well. They are always listening to customers for ways to continue to improve the product. **What do you dislike about Hubble?** When we first started using Hubble there were limitations, but the product has grown and improved tremendously in the year and a half we have been using it. **What problems is Hubble solving and how is that benefiting you?** We are able to test solutions with usability tests and are also able to collect real-time feedback from users in our products. - [View Hubble pricing details and edition comparison](https://www.g2.com/products/hubbleux/reviews?filters%5Bsentiment_snippet%5D=1992761&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A33%3A04+-0500&secure%5Bsession_id%5D=aae906ff-e70e-4758-b58c-a9f031b199c7&secure%5Btoken%5D=6f61d3e0827c22bba490d435833f497540c2bc21b4b83668ad948681e4e5ea7f&format=llm_user) ## Hubble Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Openai](https://www.g2.com/products/openai/reviews) ## Hubble Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Commenting/Notes **Study Creation & Design - Conversational AI Survey Platforms** - AI-Powered Question Generation - Research Objective Optimization - Cross-Platform Study Design - Multi-Modal Study Templates - Adaptive Survey Logic **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool - Single Sign On **Participant Management & Recruitment - Conversational AI Survey Platforms** - Incentive Automation - Intelligent Screener Management - Global Participant Access - Automated Panel Recruitment **Insights** - Analytics - Collaboration - Visual Analytics **Data Collection & Interview Moderation - Conversational AI Survey Platforms** - Embed and present various media types including images, videos, prototypes, or websites for participant evaluation - AI Interview Moderation - Create natural conversation flows that feel like human interactions rather than traditional form-based surveys **Generative AI** - Generative AI **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top Hubble Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,377 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)