Andy T.
AT
Andy T.
Communication Services Delivery Director
Mid-Market (51-1000 emp.)
"Hub Planner - a great resource management platform"
5/5
What do you like best about Milient Resource Flow?

Hub Planner features an intuitive and user-friendly interface, making it easy to configure and integrate with our team. We rarely needed support during the onboarding process or afterward, but when we did, the Hub Planner team was quick to respond and resolve any issues. They are also very receptive to feature upgrade suggestions. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

There are few downsides to Hub Planner. However, a clearer "current day" identifier would be beneficial. An "undo" button has been a frequent topic of discussion, and we are still anticipating its implementation. Additionally, the ability to customise and download project and resource dashboards would be a valuable enhancement. Finally, a more user friendly mobile web interface or app for resources would be of significant benefit. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for your positive review! We're thrilled to hear that Hub Planner has been a valuable resource management platform for your team and that our support has met your expectations. Your feedback is incredibly valuable to us.

Regarding your suggestions, we're excited to share that the "undo" button is in development. Additionally, we'll keep striving to enhance our platform to meet your needs.

Arpan K.
AK
Arpan K.
Quality Engineer
Enterprise (> 1000 emp.)
"Game Changer for Project Management"
5/5
What do you like best about Milient Resource Flow?

I like the ease of filling my weekly timesheet. Logging hours had always been a pain for us contractors but hubplanner made pain go away. Love the UI , no hussle. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

I hope i could see my past logged hours in much easier way , say like in a side panel or a weekly dropdown. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for taking the time to share your feedback. We are thrilled you find it easy to log in your timesheets and that we are solving one of the pain points for a contractor like you. We also appreciate your feedback on viewing past logged hours more easily. I’ll pass this along to our team for review as we’re always looking for ways to improve the user experience.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Good Software Easy to use"
5/5
What do you like best about Milient Resource Flow?

It's ease of use, fast customer service. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

The mobile view of hub planner is terrible, our engineers really struggle to use it Review collected by and hosted on G2.com.

Response from Helen NíMháirtin of Milient Resource Flow

Awesome, that's great to hear! Quick update on the 'Undo' button, that's on the way. You can keep an eye on our blog for release notes. Thanks so much for the feedback.

See how Milient Resource Flow improved
Verified User in Graphic Design
UG
Verified User in Graphic Design
Mid-Market (51-1000 emp.)
"Great organising tool for designers and teams"
5/5
What do you like best about Milient Resource Flow?

The ease of use and the simplicity of understanding our workload. There are many team management programs out there, but most are overcomplicated and not simple enough to fit the purpouse. With Hubplanner you can easily see your workload split into hourly slots, and easily find any information needed to start the job.

Customer service and the tech team are great as well, every problem we encountered got solved in the matter of hours/days. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

Would be great to have teams integration, so people can see your workload (or the fact that you are busy) whilst booking you into meetings. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for your thoughtful review and for highlighting the ease of use and simplicity that Hub Planner brings to your team’s workload management. We’re thrilled to hear that our platform is helping you efficiently organize your projects and that you find our customer service and tech team responsive and helpful.

We appreciate your suggestion about integrating with Teams to better manage visibility during meeting bookings. This is valuable feedback, and we’ll consider it as we continue to enhance Hub Planner to better serve your needs.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"Very useful for multi-project planning in our team."
4.5/5
What do you like best about Milient Resource Flow?

Ease of use for moving / updating plans. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

When blocks are light colours, the text should change to dark to be able to read them. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for your feedback! We're glad Hub Planner helps with multi-project planning and ease of use. We appreciate your note on text visibility with light-coloured bookings—we’ll pass it along to our team for improvement.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Makes keeping track of your project very easy."
4.5/5
What do you like best about Milient Resource Flow?

I like how easily you can set up the Scheduler and how it makes it clear the amount of hours you are expecting to spend on each project. It is also quite easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

One thing I do wish hubplanner did implement is to allow you to move filled out timesheets to a different week. Several times I've accidentally filled out the wrong week and there is no easy way to just carry it over. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for your thoughtful review! We’re glad to hear that you find the Scheduler easy to set up and intuitive to use. It's great that it helps you keep track of your project hours effectively. We appreciate your feedback about moving timesheets to different weeks; that’s a valuable suggestion! We’re always looking for ways to improve, and we’ll certainly consider this feature for future updates. If you have any more thoughts or need assistance, feel free to reach out. Thanks again for your support!

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"It does what we need it to do!!"
4.5/5
What do you like best about Milient Resource Flow?

Pros:

- Super user-friendly and was not difficult to integrate into the workflow

- Amazing customer support staff

- Affordable compared to other platforms Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

Cons - But all minor things!

- Wish the mobile platform gave admin users more visibility about the projects than just the team members.

- Does not integrate with our financial platform, but not the end of the world.

- Wish you could input/type out a date vs clicking the month until you get to the date when entering milestones/phases. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for taking the time to share your experience with Hub Planner!

We’re delighted to hear that you find our platform user-friendly and that it has been easy to integrate into your workflow. It’s great to know that our customer support has met your expectations and that Hub Planner is providing you with an affordable solution for your team.

We appreciate your feedback on the areas where we can improve, such as enhancing admin visibility on the mobile platform, integration with financial platforms, and simplifying date entry for milestones and phases. Your insights are incredibly valuable as we strive to make Hub Planner even better.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Decent resource planner, but wish views could mirror how I think more"
3.5/5
What do you like best about Milient Resource Flow?

I like being able to see all of the resources available or the allocations for resources for any given week. It's really helpful to see what our agency is working on at any given time. It has the flexibility to denote time allocations in any given week and assign different colors to different types of tasks. I am looking at it daily so I can see how to support my team. We've tried to replace the tool, but haven't been able to replicate its capabilities. It's relatively easy to pick up and use. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

There is a Resource view and a Projects view. I wish I could dive into a project on a resource's line to then backwards view all of the resources also assigned to that project. That's not a possibility for me. It's tedious to be in meetings to toggle back and forth many clicks and scrolls to be able to go between the individual resource and the project and all of the resources on a project. It slows me down. I'd also like to be able to click into a project to drill into details - currently, we're not able to write details into entries, I'd like to be able to anticipate where we're going for travel projects. Lastly, not everyone has the same capabilities without admin privileges - I'd like to be able to filter for available resources in any given period; instead, I find myself scrolling up and down our board to see who is available in a manual capacity. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for your detailed review! We're glad to hear that you find Hub Planner helpful in managing and allocating resources. We understand that the views and navigation can sometimes be challenging. We would love to assist you in optimizing your use of the Resource and Projects views to better match your workflow.

Please reach out to our support team at support@hubplanner.com, and we'll be happy to help you navigate the scheduler, the projects and make the most of the views. We're here to ensure you get the best experience possible.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"A great tool"
4.5/5
What do you like best about Milient Resource Flow?

The levels of user

The ability to search easily

The colouring system

Resource grouping Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

The mobile app isn't so reliable or useful. Our engineers need to look at the app every day due to changes in works, but they have to get their laptops out since the app doesn't always populate the jobs into the calendar. I'd really like it if the app could be made more reliable.

The timeline bar showing the current day is thin and needs to be more obvious. It progresses throughout the day which may be good for some, but for me, it would be better if the line was thicker or just the whole day down the grid was a big obvious bright colour Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for taking the time to leave us a review! We're glad to hear that you find the search functionality, coloring system, and resource grouping in Hub Planner helpful.

We appreciate your feedback on the mobile app. We are actively working on improvements to make it more dependable. Your suggestion about the timeline bar is also noted, and we will consider making it more visible in future updates.

Thank you for highlighting how Hub Planner benefits your team by making it easy to track and allocate time for jobs. We're committed to continuously improving your experience with our tool.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"It does the job"
2.5/5
What do you like best about Milient Resource Flow?

Timesheets are fairly easy to complete, and the group schedule interface is decently intuitive. Review collected by and hosted on G2.com.

What do you dislike about Milient Resource Flow?

No ability to create multiple resourcing scenarios, so we have to do that in a separate document. Review collected by and hosted on G2.com.

Response from Camila Giraldo of Milient Resource Flow

Thank you for sharing your feedback about Hub Planner. We're pleased to hear that you find the timesheets easy to use and the group schedule interface intuitive—it’s great to know these features are supporting your workflow.

We truly appreciate your suggestion regarding multiple resourcing scenarios and are always eager to improve. We'd love to hear more about your needs and explore potential solutions together. Please feel free to reach out to Helen, our Customer Chief Officer, at helen@hubplanner.com to discuss possible workarounds and features that could support your requirements.