The great thing about working with Hub Intranet is that it feels like a true partnership. When I need or request help from them, they are attentive to my needs and always offer a solution. They are excellent in terms of timescales for resolving a problem and exceed the expectations they set out in their automated email.

I wouldn't say there is anything I dislike as such. As I mentioned above, if things aren't working as they should, then they are only an email away in terms of having to resolve it.

It allows me to interact with third-party partners where we are trying to coach and provide information to them in an interactive format. Whether this is testing understanding via quizzes or providing articles/information of high importance, it allows me to interact with many users in a timely and fun way.

It can be very interactive, photo gallery, competitions, polls, videos, CPD you name it! Use it regularly to keep oen communications with the teams I am reaching. Easy to use and gained confidence over the years.

Well its improved over the last 5 years I have used it so I cant say I dislike anything really. John and Martin are so helpful if I have any queries which are few and far between.

John and Martin at Pancentric are fantastic, with support, ideas and their time. I was a total novice and they helped me so much get the best out of the Hub. The colleagues in my partnerships that use the Hubs love it and it becomes an integral part of their role using it for compliance, knowledge and engagement. Fun stuff too. great way to communicate, especially during the panedmic.

Due to other IT or security issues I often cant send material directly and use the Hub as a storage / sharing system which helps. I share MI, larger files, videos etc which are shared easily. Of course more remote working means that this interaction is very useful also.

Intuitive design that is quick and easy to develop to meet our business needs.

None that come to mind after 4 months of use

An easy ‘off the shelf’ solution to start-up a group intranet to get colleagues quickly engaged. Launch and ongoing support is excellent.

The Hub acts as a key communication tool for our business, knitting together recent acquisitions into our group culture. Making all colleagues feel part of our wider-Group business, shared objectives and ambitions.

The analytics section, allowing us to track user activity. From this reporting, we can see which articles and campaigns our employees respond to the most, and we can focus on doing more.

Some things can't be done just due to the limitations with containers and sizes of boxes. However, what we are trying to do can often be molded into the containers available, so it is not a huge problem.

We have removed some pages, and content employees are not using/interacting with very often by following the reporting data. This allows us to be more neat and tidy.

The Hub Intranet is easy to use and administer and the support service is very responsive. The support team has also introduced new features to suit our own particular needs.

There is nothing I dislike about the Hub.

The Hub has enabled us to communicate more effectively with employees and also enabled individual departments and functions to post their own content.

Its many useful intuitive features and functionality - they clearly put a lot of thought into its design.

The support from Pancentric (set-up, deployment, development and day to day support) is excellent and they are always open to new suggestions.

In parts, the user admin interface is in need of a revamp, but understand it is underway, so look forward to the new look!

Streamlining of workflows through the use of the form builder. The hosting of training material e.g. video tutorials on internal systems for staff.

It's straightforward to use and navigate.

The design could be a bit better and i d

Helping employees find information and useful resources in real time

The hub is a great way to signpost internal comms and get staff involved. Over recent years we have focused on putting our staff at the forefront of our content and people love to engage with it. The hubs functionality lends itself very kindly to this and helps facilitate our needs.

Some forms can be complex to work on and hard to get your head around. However in these situations the team are super helpful and will always aid in finding the best possible work around.

We use the hub for a variety of reasons. First and foremost the hub is our signpost for internal communications, however the hub is also very useful for managing our 1-2-1s, appraisals and team meetings, all of which we do by utilising forms within the hub.

In addition, we also use the hub to share knowledge guides with staff and signpost to relevant external content.

The hub provides a robust, stable platform which has enabled us to centralise many strands of data that were previously held in multiple locations.

While on the one hand it can provide a virtual 'noticeboard' it also hosts a range of interactive forms which our staff can use to manage a multitude of activities.

The only challenge that we have with the hub is the design structure which means that unless a news item features in the upper section of the landing page users are less likely to scroll down to view items that are not viewed at first glance.

Provides a focal point for centralising data.

The hub is easy to use & very effective! The support team are always on hand if there's anything that I need help with urgently & will always reply promptly to emails

Because it does have so many great features our users sometimes become lazy and want the hub to automate every process which isn't what it is there for

It's great to have a central hub for everyone to be able to access all they need & much more transparent for everyone allows better communication