Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Fantastic user experience and business support"
4.5/5
What do you like best about HSI?

- The system is easy to use and navigate.

- The support provided by Adrian is amazing. Review collected by and hosted on G2.com.

What do you dislike about HSI?

- The only thing I would like to be able to amend would be the "actions" module to provide a more customised experience Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Thanks for the review. We are thrilled that you gave us a great review and find Donesafe easy to use and navigate; the team will be happy to read your comments and feedback.

Regarding actions, we are making enhancements to the product to provide a better experience within this specific module. We have already made a few changes and the rest will be released Thursday 7th January 2021. Please reach out to your administration and projects team for updates or support@donesafe.com for more information.

Team Donesafe

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Incredible EHS Platform"
5/5
What do you like best about HSI?

Ease of use across the whole platform. All team members have the ability to log incidents, hazards and complete training as and when needed. Managers have ready to use reporting and full access to dashboards. Review collected by and hosted on G2.com.

What do you dislike about HSI?

Nothing to add for this section. If issues arise such as bugs in the system or changes to the set-up the support channels are all readily available at all times to log a ticket for the issue and everything is answered and resolved in a timely manner. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe user friendly; the team will be happy to read your comments and feedback.

Team Donesafe

Erin M.
EM
Erin M.
HR Consultant
Enterprise (> 1000 emp.)
"Done Good!"
4.5/5
What do you like best about HSI?

Donesafe is very user friendly, and the real time reporting makes it makes it easier to meet our regulatory obiligations. Review collected by and hosted on G2.com.

What do you dislike about HSI?

I have not found anything I dislike about Donesafe Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Erin, thanks for the review. We are thrilled that you gave us a great review and find Donesafe user friendly; the team will be happy to read your comments and feedback.

Team Donesafe

Hem D.
HD
Hem D.
Working Committee
Mid-Market (51-1000 emp.)
"Easy to use and maintain records."
5/5
What do you like best about HSI?

user friendly UI, & easy reviewing entries Review collected by and hosted on G2.com.

What do you dislike about HSI?

same tabs for entering events, incidents Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Hem, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Agile product, can be customised and updated as business develops, great technical support"
4/5
What do you like best about HSI?

Can be customised to business needs and DoneSafe provides great technical support through its business partners Review collected by and hosted on G2.com.

What do you dislike about HSI?

Dashboard reporting is great, but we still need to provide printed reports from time to time. Reports do not translate well to printed format. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Thanks for the review. We are thrilled that you gave us a great review and find Donesafe supportive from a technical aspect as well as being a customised platform; the team will be happy to read your comments and feedback.

Regarding dashboards and reporting we are happy you find this great within the system, regarding print outs we have made a few enhancements and there are more to follow in the coming months. Stay in contact with your account manager or your implementation specialist for updates.

Team Donesafe

Bob D.
BD
Bob D.
National Workplace Safety & Security Consultant
Enterprise (> 1000 emp.)
"Donesafe Review"
5/5
What do you like best about HSI?

the simplicity of its use!

It's a great platform to record incidents and hazards, very easy to use, user friendly and has simplified the process for gathering data about what is occurring in our restaurants Review collected by and hosted on G2.com.

What do you dislike about HSI?

the inability of users to correctly categorise incidents! Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Bob, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

When categorising incidents this is completed at an admin level and will flow down for all users. Please have a chat with your health and safety team who manages Donesafe and get more information or have changes put in place.

Team Donesafe

Shayne C.
SC
Shayne C.
Managing Director
Small-Business (50 or fewer emp.)
"Best in the market by far."
5/5
What do you like best about HSI?

Donesafe is a truly flexible platform that allows you to almost build anything you want. You can customise almost any part of the system and set up all kinds of triggers and automations as well. If you want a system that can fit to your needs rather than you having to change your processes then Donesafe is for you. Review collected by and hosted on G2.com.

What do you dislike about HSI?

They are already in the process of fixing or expanding capability on things I have raised in the past, they are always developing a better system. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Shayne, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use as a Partner and for your customers; the team will be happy to read your comments and feedback.

Team Donesafe

Marco L.
ML
Marco L.
OHS Officer Pacific
Construction
Mid-Market (51-1000 emp.)
"Accesible and effective risk management tool"
5/5
What do you like best about HSI?

Easy to use

Quick and efficient

Able to gather and analysis data

Customisable

Great customer support with quick response to any question or concern

User guides and videos are very accessible and easy to follow for administrators Review collected by and hosted on G2.com.

What do you dislike about HSI?

Audits and checklist currently require user to step through each tab, I believe this is getting rectified.

Company logo could be bigger Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Marco, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

Team Donesafe

EM
Evelio M.
Superintendente de Laboratorios (Metrología & Metalografía)
Mid-Market (51-1000 emp.)
"Donesafe"
5/5
What do you like best about HSI?

Easy to use.

Very practical.

A very powerful tool to EHS system Review collected by and hosted on G2.com.

What do you dislike about HSI?

I don´t have any comment for this question. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Evelio, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe user friendly; the team will be happy to read your comments and feedback.

Team Donesafe

Kris O.
KO
Kris O.
National Technology Coordinator
Mid-Market (51-1000 emp.)
"Extremely collaborative and supportive - Team Rubicon Australia"
5/5
What do you like best about HSI?

An extremely user-friendly and capable system. Review collected by and hosted on G2.com.

What do you dislike about HSI?

Not so much as a dislike, would love some more 'how to' videos. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Kris, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe user friendly and flexible to meet requirements. The team will be happy to read your comments and feedback.

Team Donesafe