JL
James L.
Restaurant Manager
Enterprise (> 1000 emp.)
"An all-in-one platform"
4/5
What do you like best about HSI?

It's very easy for me to record an incident and put all related elements together, including people involved, pictures, footage, action plan, follow up management and etc. Review collected by and hosted on G2.com.

What do you dislike about HSI?

Some of the example pictures are not displayed in different browsers. I am using safari, I see a picture unable to load very often Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thank you for your review, James. We are thrilled that you gave us a great review and find Donesafe useful; the team will be happy to read your comments and feedback.

Please reach out to support@donesafe.com in regards to the images that are not loading and we will be sure to have this checked and fixed for you.

Team Donesafe

AD
Adrian D.
Enterprise (> 1000 emp.)
"A program for today's business world"
4.5/5
What do you like best about HSI?

With a predominantly young workforce, we needed a program that would motivate our users to want to use it. Donesafe more than achieved this. In the 12 months pre-Donesafe we recorded 4,500 safety and security related incidents across the business, however in the 12 months post the introduction of Donesafe this had increased to 19,000! This greatly improved our visibility of hazards and risks in our business and has enabled us to better prioritise our improvement initiatives. Review collected by and hosted on G2.com.

What do you dislike about HSI?

There aren't many concerns as Donesafe are always innovating and improving and are very responsive to the needs of its users. If there is one thing, it is limited ability to filter and/or sort some on-screen reports. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Thanks for the review, Adrian. We are thrilled to hear your feedback and on how Donesafe has helped you over the years.

Team Donesafe

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Great product that can adapt to our needs"
5/5
What do you like best about HSI?

I like that the form can be as business needs, the forms can be a simple or detailed as required. Review collected by and hosted on G2.com.

What do you dislike about HSI?

A little bit more business/operation reporting function that they can set up themself rather than relying on admins to set up reports. Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe so adaptable, the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Executive Office
UE
Verified User in Executive Office
Mid-Market (51-1000 emp.)
"Donesafe reveiw"
4.5/5
What do you like best about HSI?

The simplicity it is easy to use by all staff Review collected by and hosted on G2.com.

What do you dislike about HSI?

Drop box seems to be the best way to go. Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you gave us a great review and find Donesafe so easy to use, the team will be happy to read your comments and feedback.

Team Donesafe

JP
James P.
Mid-Market (51-1000 emp.)
"Review of Donesafe App"
5/5
What do you like best about HSI?

Ease of reporting while in the field. Also, for my employees to be able to check mark the safety items they are discussing. Review collected by and hosted on G2.com.

What do you dislike about HSI?

App not working correctly. Its not letting my guys log in and they end up having to go to the web based internet site which is not always useful. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

James, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

Regarding the app, if your workers cannot log in we will need to check your account and app connection is firing/set-up correctly. Please reach out to support@donesafe.com and we will be sure to have this checked and actioned for you.

Why are you facing this problem? Not all Donesafe customers wish to use the app infact around 70% of our customers request web-based only access for employees. The functionality of the app is optional and requires one additional step for set up. This is super quick to complete, notify the team and we can action this.

Team Donesafe

DP
damon p.
employee wellbeing and safety business partner
Enterprise (> 1000 emp.)
"greeat user experience"
5/5
What do you like best about HSI?

simple and straight forward for front end users Review collected by and hosted on G2.com.

What do you dislike about HSI?

still making tweaks to the system, very flexible. havent really found something I do not like yet. Review collected by and hosted on G2.com.

Response from Louise Glover of HSI

Thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Very helpful in managing our safety requirements and incident reporting."
4/5
What do you like best about HSI?

Ease of the incident reporting and well set out home screen. Review collected by and hosted on G2.com.

What do you dislike about HSI?

No autosave.

Having to input all the different team members names individually into Donesafe for the toolbox talks. Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you find Donesafe so easy to use, the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"excellent!"
5/5
What do you like best about HSI?

the layout of the app is very easy to use Review collected by and hosted on G2.com.

What do you dislike about HSI?

sometimes it can be a little repetitive! Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe so easy to use, the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"New to Done Safe and very impressed,"
5/5
What do you like best about HSI?

Easy to follow and fine your way if new and the use of phones and tablets Review collected by and hosted on G2.com.

What do you dislike about HSI?

Nothing as yet i am very happy with Done safe Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe so adaptable, the team will be happy to read your comments and feedback.

Team Donesafe

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very easy to use."
4/5
What do you like best about HSI?

Everything is easily accessible. And it's easy to navigate Review collected by and hosted on G2.com.

What do you dislike about HSI?

Looking incident reports as I don't like seeing anyone being hurt Review collected by and hosted on G2.com.

Response from Caitlin Gilbert of HSI

Thanks for the review. We are thrilled that you gave us a great review and find Donesafe easy to use; the team will be happy to read your comments and feedback.

Team Donesafe