Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"HR4 has been a great and progressive platform for our organization."
4.5/5
What do you like best about HR4?

- User-friendly

- Record storing

- Great APS Review collected by and hosted on G2.com.

What do you dislike about HR4?

- Vacation days/accruals not recording accurately

- Sometimes the phone app doesn't work Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"While the system may be slow, the HR4 team has been amazing and extremely helpful!"
4/5
What do you like best about HR4?

I do enjoy the organization of the system (i.e., the apps and tabs). Also, the Help Button is indispensable to me! It's great to have access to a fantastic Support Team that can always help (especially when I first started in my role). Review collected by and hosted on G2.com.

What do you dislike about HR4?

As an impatient individual, the system is sometimes incredibly slow, and doing simple tasks could take a few minutes. Review collected by and hosted on G2.com.

Response from Jay Hedges of HR4

Thanks so much for the kind words and helpful feedback! We're glad the support chat in app has been useful for you :)

We'll take your feedback on the speed of the application to our product and development teams. We haven't heard this from other clients so If you don't mind sharing specific examples / showing your dedicated client exec, we can try to troubleshoot what the issue might be. This way we can fix your issue and then incorporate the fix into the product or future onboardings.

Thanks again!

Jay - HR4

AL
Alyson L.
Executive Manager
Mid-Market (51-1000 emp.)
"Excellent Platform with Exceptional Customer Service!"
5/5
What do you like best about HR4?

HR4 is very easy to use! Our managers and employees equally enjoy the platform. The HR4 offers excellent customer service! Review collected by and hosted on G2.com.

What do you dislike about HR4?

Nothing yet! Any questions we have are quickly answered using the HR4 chat function. Review collected by and hosted on G2.com.

Response from Jay Hedges of HR4

Thanks so much for your review Alyson! Sounds like things are going well and the in-app support chat has been helpful.

We're always looking to improve and value your feedback. Please don't hesitate to share any challenges or suggestions with your dedicated Client Executive. You can facilitate a call with myself or anyone in management through your Client Executive if we can help in any way.

Thanks for trusting HR4 and cheers to delivering exceptional employee experiences!

Sincerely,

HR4

PR
Patty R.
Regional Recruiter
Enterprise (> 1000 emp.)
"Easy to use, and excellent tracking device"
5/5
What do you like best about HR4?

For lack of a better description, 'idiot' proof. Review collected by and hosted on G2.com.

What do you dislike about HR4?

Sometimes it is very slow - and with our pace it is sometimes frustrating. Review collected by and hosted on G2.com.

DE
Dalal E.
HR Administrator
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"make the work go easy"
5/5
What do you like best about HR4?

easy to find all employees records & track the process Review collected by and hosted on G2.com.

What do you dislike about HR4?

so far all good, evrything i like in HR4 Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great HRIS !"
4.5/5
What do you like best about HR4?

The Hire app is very useful, as well as the reporting for absences Review collected by and hosted on G2.com.

What do you dislike about HR4?

We have had some challenges with vacation accruals changing, but it seems that this has been rectified by moving to the new version of HR4 Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Partner in everything HR"
5/5
What do you like best about HR4?

All of it actually. I love the fact that HR4 responds to your needs immediately. Service from HR4 is great. They make developments to cater to your business' ever-changing needs. Review collected by and hosted on G2.com.

What do you dislike about HR4?

When there are updates, sometimes it creates glitches. However they get rectified quite quickly, you just need to recognize it. Review collected by and hosted on G2.com.

Response from Jay Hedges of HR4

Glad to hear you've felt our support and client experience team "responds immediately to your needs" and that our developments cater to your changing needs!

We appreciate the feedback that sometimes updates and enhancements have caused temporary glitches. We have a fairly rigorous QA process but as a small and fast-growing company we can always do better. Sounds like having access to instant live support in our app and our use of leading tools like Intercom and Jira for bug reporting has been working. We value the feedback and will continue to improve.

Sincerely,

HR4

GB
Gen B.
Dealer Principal
Small-Business (50 or fewer emp.)
"Very happy with HR4 Self Screening Tool & App"
5/5
What do you like best about HR4?

Easy to sign in- good employee follow up Review collected by and hosted on G2.com.

What do you dislike about HR4?

HArd to see employee issues when signing in Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great HR software system"
5/5
What do you like best about HR4?

HR4 has provided our growing organization with cost-effective software for managing our human resources. The platform is practical, easy to use, and the service provided by its staff has been exceptional. HR4 customized its program to suit our needs without compromising on quality. Review collected by and hosted on G2.com.

What do you dislike about HR4?

There's been no downside to using the HR4 program Review collected by and hosted on G2.com.

BV
Brittney V.
Mid-Market (51-1000 emp.)
"Easy to use "
4.5/5
What do you like best about HR4?

I throroughly enjoy the mobile app for this program. Review collected by and hosted on G2.com.

What do you dislike about HR4?

I am not to keen on the desktop app, it is quite slow in comparison to the web and mobile version. Review collected by and hosted on G2.com.