CH

Clementine H.

HR Data Integration Specialist

Consumer Services

Small-Business (50 or fewer emp.)

5/29/2025

"HR Acuity has been a lifesaver for our HR investigations"

4.5/5

What do you like best about HR Acuity?

The case management system operates with exceptional performance levels. This system produces an effective tool for keeping tabs on employee relations issues and resolving them to sustain positive workplace conditions. The automated operation ensures all cases get addressed and reporting functions allow workforce trend pattern identification. Users can easily navigate through the system interface because it provides straightforward access for HR teams to carry out their functions. The correct linking of HR systems leads to more efficient data management and automatic reduction of duplicate tasks. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

Users must dedicate a long amount of time to provide detailed data for the system to function properly during its initial setup. The system provides sluggish performance during report generation by users. The system requires better flexibility in letting users adapt their alert and notification options to match operational needs of their teams. Review collected by and hosted on G2.com.

What problems is HR Acuity solving and how is that benefiting you?

Before implementing HR Acuity the manual management of employee relations cases required workers to perform labor-intensive tasks that contained numerous errors. Our organization experienced significant reductions in tracking duration and resolution work because it now operates through one automated centralized system. Organizational success gets enhanced through strategic projects that become possible after the system transformation allows HR teams to work strategically. Standard procedures within the automated cases process lead to instant employee concern resolution thus enabling organizations to boost operational performance. Generated reports from our system present important data that allows teams to measure performance results and enhance organizational policies through continuous improvements. Review collected by and hosted on G2.com.

EU

Erica U.

Enterprise (> 1000 emp.)

10/27/2025

"Amazing software!"

5/5

What do you like best about HR Acuity?

User friendly. Staff are amazing - responsive and constantly inquiring about improvements. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

No dislikes - enhancements are needing but product team always inquiring on how to do better. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Enterprise (> 1000 emp.)

3/30/2026

"Easy Login, Great Platform and Reports"

4/5

What do you like best about HR Acuity?

The Platform and the reports. Login is easy. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

Easy to insert the case and find them. It's helpful. Review collected by and hosted on G2.com.

ET

Elisa T.

Director of Employee Relations Operations

Enterprise (> 1000 emp.)

5/9/2025

"HR Acuity: A Must-Have for ER Teams"

5/5

What do you like best about HR Acuity?

The platform is designed specifically for ER and workplace investigations. It guides you through the process with helpful prompts and reminders. It allows you to build a library of resources and it is very easy to navigate and customize. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

The only downsize is the limited capability when it comes to automation of case intake. Review collected by and hosted on G2.com.

What problems is HR Acuity solving and how is that benefiting you?

HR Acuity has been a game-changer for our organization. The platform is incredibly user-friendly and has streamlined our ER processes significantly. From managing employee relations to tracking incidents, HR Acuity provides comprehensive solutions that are both efficient and effective.

The analytics and reporting features offer valuable insights that help us make informed decisions. The support team is also top-notch, always ready to assist with any queries or issues we encounter.

Overall, HR Acuity has enhanced our ER operations and contributed to a more organized and proactive approach. I highly recommend it to any organization looking to improve their ER functions. Review collected by and hosted on G2.com.

MW

Matt W.

Employee Relations Supervisor

Enterprise (> 1000 emp.)

10/27/2025

"Outstanding Task Flows and Reminders Streamline ER Processes"

5/5

What do you like best about HR Acuity?

HR Acuity brings significant efficiencies to ER processes. I find the reminders and task flows to be outstanding, making the overall experience much smoother. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I do not have anything I dislike. I did not, at first, enjoy the new dashboard look. Review collected by and hosted on G2.com.

AM

Autumn M.

Sr. Compliance Analyst

Enterprise (> 1000 emp.)

2/20/2025

"Easy to use and very organized"

5/5

What do you like best about HR Acuity?

I like the reminder function. Being able to have reminders set for myself about certain cases versus having to actually click into each case to see what I need to do next is helpful and saves me time. It's also very helpful in assisting the teams I assist in terms of organization of our conversations/notes. The ability to prioritize my cases and the ease of use is amazing. It's very easy to use for a beginner. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I dislike how the drop down for searching an employee by SSN disappears if you click on another screen, considering I am using multiple screens. I wish the list of employees would stay populated until I click the drop down to revert back up or until I exit out of the list. Review collected by and hosted on G2.com.

What problems is HR Acuity solving and how is that benefiting you?

HR Acuity doesn't necessarily solve a problem for me, but it does help me organize the problems I am investigating. I have to remain organized in my role and HR Acuity is a tremendous help with putting all of the information into one space. I love being able to attach emails as needed to support my case as well. Review collected by and hosted on G2.com.

LS

Laquita S.

Director, Global Employee Relations

Enterprise (> 1000 emp.)

10/27/2025

"Best ER based tool intuitive and user friendly"

5/5

What do you like best about HR Acuity?

HR Acuit is very intuitive and user friendly. It has been helpful having a tool for both ER/HR but leaders to use through managER. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I would like to see an app feature for field and manufacturing leaders to use. Review collected by and hosted on G2.com.

CL

Christine L.

HR Director

Mid-Market (51-1000 emp.)

9/18/2025

"New to HR Acuity, but so far it's great."

5/5

What do you like best about HR Acuity?

Having all of your info in one spot, being able to add to it as needed. The AI summary was a nice addition. For me, it was very succinct and accurate. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I haven't found a downside yet. The biggest issue is remembering to enter my info and use it. Everything is very user friendly. Review collected by and hosted on G2.com.

SP

Sindy P.

Transcriptionist

Small-Business (50 or fewer emp.)

11/25/2025

"Clear, Step-by-Step Workflow Makes Investigations Easy"

4.5/5

What do you like best about HR Acuity?

Clear and guided work flow the platform guides step by step how to conduct an investigation. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

Learning curve could be more easy because sometimes the interfaces can feel rigid Review collected by and hosted on G2.com.

RP

Ricardo P.

Intake Specialist

Small-Business (50 or fewer emp.)

11/21/2025

"Facilitate Complex Tasks Easily"

4.5/5

What do you like best about HR Acuity?

It's just that it's very easy to use in topics that used to be complex Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

What is usually a little-known tool Review collected by and hosted on G2.com.