Ease of use for everyday HR users. The ability to document workplace issues in one place, accessible from any computer is wonderful. The ability to collaborate with various team members and their ability to see instant updates to cases, the ability to send notifications and messages. The ability to see trends by geographic area or business area while working the case! The ability to customize tags and categories to our company needs is invaluable. Review collected by and hosted on G2.com.

The tools analytical power is robust and a lot in tool offerings meet my needs. However, at times customized reports can be challenging if you do not have experience with other reporting tools Review collected by and hosted on G2.com.

Easily accessible, user friendly. Covers well for the matters we deal with on the daily. Useful reports. Review collected by and hosted on G2.com.

Nothing I could recall specifically..... Review collected by and hosted on G2.com.

Ease of use and the ability to customize Review collected by and hosted on G2.com.

Nothing related to the software but I do hate that we are too small of an organization to be included in the roundtable. I believe this would be so beneficial for our team. Review collected by and hosted on G2.com.

I like HR Acuity for its ease of use. The system makes sense and it is intuitive. Review collected by and hosted on G2.com.

There's been significant improvement with the metrics, but I think that metrics could be improved further enhancing ease of use. Review collected by and hosted on G2.com.

I like that you can keep the information easily up to date. I like that I can input the information and share it with different departments/people. Review collected by and hosted on G2.com.

I had trouble finding few of my information. Review collected by and hosted on G2.com.

The data you can pull that details your cases and can easily and quickly provide comparables. Review collected by and hosted on G2.com.

It seems a little clunky at times but we are still getting used to. Review collected by and hosted on G2.com.

It is a great place to keep all HR documents in one place Review collected by and hosted on G2.com.

It should be used for ER cases Only. Not to track issues throughout the company as a one stop shop Review collected by and hosted on G2.com.

The main thing that I love about HR Acuity is that it is magical when it comes to convening all our employee relations records. All written accompaniments to interview, as well as evidence to an investigation, reside in a single safe place. This renders it very easy to draw up a full history in the case of compliance or audits. We are also fond of the way we standardized our investigation process. This will be consistent to provide equality and openness in each of the cases we deal with. Also the trend reporting assists us to anticipate systemic problems early enough before they boil up. Review collected by and hosted on G2.com.

After being initially set up and configured, it sometimes may seem a little intimidating especially owing to the degree of detail. Set up of all the templates and workflows will consume a lot of time before they are just as you would like them. The reporting is quite strong and more custom analytics can be difficult to assemble without special help at times. The user interface whilst functional could certainly use a more contemporary make-over. These are small details yet these are the areas that can have any improvement. Review collected by and hosted on G2.com.

Created by Employee Relations experts so very little customization needed. When customization is needed, its easy with most things we can do on our own in seconds. Love the investigation module that provides the best practices and templates to ensure a complete and consistent process followed. HR Acuity also listens to customer feedback - have seen a few of our recommendations implemented that benefit all customers. Have done several case management system implementations and this by far was the easiest. 3 months and could have been sooner if we didn't have some internal things to resolve. as a leader, also love how easy it is for me to stay on top of what the team is working on - types of cases, volume and status. The team and I are in HR Acuity every day, all day. Review collected by and hosted on G2.com.

Very US focused - would love more of a global focus which know they are working on. Review collected by and hosted on G2.com.

This is an effective HR case management tool that offers solid HR analytics. It supports data-driven decision-making, making it a valuable resource for managing human resources efficiently. Review collected by and hosted on G2.com.

I am enthusiastic about the ongoing process improvements that HR Acuity is pursuing in the areas of data and AI solutions. Review collected by and hosted on G2.com.