LL
Ludwig L.
Production Executive
Small-Business (50 or fewer emp.)
"Comprehensive, User-Friendly HR System with Fast Support"
4.5/5
What do you like best about HR Acuity?

It’s a comprehensive employee management system that’s highly useful for the human resources needs of both small and large businesses and organizations. It’s a valuable tool that helps create a more transparent and efficient work environment. It also offers numerous excellent features that are seamlessly integrated, which makes the overall experience very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

It meets all my needs. Their system is wonderful and provides fast access and quick response times. I highly recommend it. They also offer support through email, a web forum, and a quick chat service if you need help. Review collected by and hosted on G2.com.

GB
Gillis B.
Business Development Representative
Small-Business (50 or fewer emp.)
"Secure, Centralized Compliance Tracking with Audit-Ready Reporting"
4.5/5
What do you like best about HR Acuity?

I like that it provides a single, secure, centralized source of reliable information. It also helps manage and maintain regulatory compliance while tracking investigations across multiple locations. In addition, it supports creating audit-ready reports that enable business leaders to proactively identify and address risks. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

HR Acuity enables team leaders to document, track, and manage employee issues in real time, helping ensure each case is handled properly. I don’t have anything negative to say—I haven’t run into any problems or issues. Review collected by and hosted on G2.com.

FE
Fedor E.
People Experience Lead
Mid-Market (51-1000 emp.)
"HR Acuity: Intuitive Case Management with Powerful Reporting"
5/5
What do you like best about HR Acuity?

HR Acuity is an intuitive case management system that’s well suited for maintaining consistent records, with a straightforward interface and overall user experience. I especially appreciate how easy it is to retrieve documentation from closed cases, along with the range of reporting features it offers. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I’ve enjoyed working at HR Acuity, and I feel the team has become more productive. The product supports comprehensive management of human resources services and helps deliver results in a more timely way. Review collected by and hosted on G2.com.

EK
Efraim K.
Senior Talent Acquisition Specialist
Small-Business (50 or fewer emp.)
"Easy-to-Implement, Reliable Case Management for HR Teams"
4.5/5
What do you like best about HR Acuity?

It’s a very easy-to-use, easy-to-implement employee tracking tool. HR Acuity has successfully consolidated its core functionality around case management and conflict resolution. It’s highly efficient and reliable, and it makes it simple to share feedback, employee details, and more across the team. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

So far, I haven’t come across anything that would motivate me to write something negative. I’m extremely satisfied with this platform, and I found it very easy to implement and get up and running. Review collected by and hosted on G2.com.

BD
Batuhan D.
Senior HR Advisor
Small-Business (50 or fewer emp.)
"Early Warnings and Centralized, Traceable Documentation in One Place"
4.5/5
What do you like best about HR Acuity?

What I like most is how it transforms data into early warnings, helping me detect trends before they worsen. I also appreciate that the platform centralizes all the information in one place, providing complete documentation and full traceability, and making sure no case goes unrecorded. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

The main downside is that setting up this tool can be a bit tedious and time-consuming. Review collected by and hosted on G2.com.

DV
Darci V.
Senior Specialist
Small-Business (50 or fewer emp.)
"Highly Customizable Automation for Smooth, Standardized Change & Incident Management"
4.5/5
What do you like best about HR Acuity?

I love that it's highly customizable, which has allowed us to implement a lot of automation so that both end users and our internal team can submit self-enablement requests. It transforms chaotic processes into standardized, step-by-step protocols. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

It perfectly fulfills its role in change management and incident management, and its API helps us automate these processes so we can create self-service forums. Review collected by and hosted on G2.com.

Belinda B.
BB
Belinda B.
Mid-Market (51-1000 emp.)
"Essential Tool for ER Consistency and Compliance"
5/5
What do you like best about HR Acuity?

I appreciate HR Acuity for its ease of use and legal compliance, which makes handling ER issues like investigations and employee relations case logs efficient. The platform ensures consistency in our ER approach with legal and defendable processes. It's easy to log cases, and internal reviews by Legal are quick. I also find the initial setup fantastic, and I value the additional resource of the Speakfully hotline. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I would have answered analytics, but your recent training courses helped a lot! Review collected by and hosted on G2.com.

VJ
Vermeille J.
Head, People Relations & Partner Services
Enterprise (> 1000 emp.)
"Strategic Case Management Platform for Modern Employee Relations Teams"
5/5
What do you like best about HR Acuity?

As the Vice President of People Relations & Partner Services, my team manages employee relations functions across multiple organizations and thousands of employees. We use HR Acuity as our primary employee relations case management platform, operating alongside our core HRIS, Workday. It has become an essential system for documenting, managing, and analyzing employee relations work in a structured and defensible way. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

Some of the reporting features are a bit hard to grasp. Review collected by and hosted on G2.com.

TM
TIFFANY M.
hrbp
Mid-Market (51-1000 emp.)
"User-Friendly, Well-Organized, and Easy to Use"
4/5
What do you like best about HR Acuity?

It’s very user-friendly. I really like how well it’s organized, and it’s easy to use overall. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

There are a lot of fields, and some of them could be condensed into a single category to make things feel more streamlined. Review collected by and hosted on G2.com.

AS
Alicia S.
"Game-Changer for Employee Relations Complexity"
5/5
What do you like best about HR Acuity?

I have been incredibly satisfied with the setup process of HR Acuity. The implementation was absolutely wonderful, made seamless and smooth by the support of our sales manager and customer support manager, who provided us with multiple demos as the demand for user accounts increased. Their helpfulness extended beyond the implementation with additional support available as needed. HR Acuity has been a game-changer for us with its benchmarking and data analytics capabilities, which we never had access to before. Having such analytics at our fingertips has significantly transformed our operational effectiveness. I find all aspects of HR Acuity very useful, especially the data and analytics that allow us to demonstrate the types of cases within our organization, track cases efficiently, and break down information by region and facilities. The system has enhanced our ability to manage case durations and types effectively. Furthermore, the ease of access to comprehensive information helps in mitigating risks by standardizing policies and practices within employee relations, ensuring uniform case management across the board. On top of that, the ease of use and intuitive nature of HR Acuity makes it an essential tool in our organizational toolkit. Review collected by and hosted on G2.com.

What do you dislike about HR Acuity?

I would probably change the aspect to have a feature for newer investigators to type in queries and prompt questions regarding a case, and have the system provide feedback on best practices and possibly next steps in the case. Review collected by and hosted on G2.com.