It makes recognizing spam/phishing threats and learning about the many ways criminals try to trick people feel like a game. Users have a real incentive, which gives them dopamine, which makes them look out for such threats more actively, and aids in recognizing them more effectively. Customer service is wonderful as well! Review collected by and hosted on G2.com.
Accessing the dashboard is not clear and as far as I'm aware can be done when reporting an email. If I don't have an email to report, I'm not sure how to access the dashboard. Also, it doesn't take public holidays into account which means that if you go for holiday for a few days and don't manually put it on pause, it will send you an email during holiday and then mark it as missed if you don't report it by the time you come back. This affects the stats negatively. Review collected by and hosted on G2.com.
