
The absolute best feature of Hover is that when you call, you immediately get connected with customer service. There is no talking to a machine that tries to understand speech, no pressing numbers to get connected to the correct department - instant human. Additionally, free domain privacy for any domains that support it, major benefit. Review collected by and hosted on G2.com.
For as smooth as the admin interface is, it could be a little better. They don't always support all the new TLDs that come out - but they do their best to add the new ones as quickly as they can. Sometimes they have to manually add a domain to your account because the system doesn't support the TLD. But that's very infrequent. Review collected by and hosted on G2.com.