MT
Morgan T.
Small-Business (50 or fewer emp.)
"It has streamlined a lot of things for our business"
5/5
What do you like best about Housecall Pro?

I love that you can text/email the invoice to your customers. This has helped us get paid faster and also allows the customer to pay from the comfort of their home! Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

One thing I don't like about HCP, is that there are some features that are not customizable. We work in a very specialized field and being able to customize more aspects of the system would be great! Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review! Glad to hear that you are enjoying the dispatch and scheduling! Curious to learn more about what areas you would need more customizable. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Misleading and deceptive business tactics"
0/5
What do you like best about Housecall Pro?

I left Jobber because of HCP's sales pipeline. It's a great feature Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

I was misled during signup, then when I found out, they strung me along for weeks saying they had a solution to my problem, till finally I found out there was no solution. Left my previous software and migrated all my data here for nothing. Learned a whole new software for nothing. Be careful when considering HCP. They will tell you anything to get you signed up and the same when you try to cancel. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Hello! Sorry that you are experiencing this, I would love to gather a little more information. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon, We are always working to make things better for our pros to help them grow and manage their business.

Drew B.
DB
Drew B.
Small-Business (50 or fewer emp.)
"This software is very user friendly and easier to implement than others."
4/5
What do you like best about Housecall Pro?

I like userfriendliness of the aplication. I also like that Housecall Pro is proactively listening and making updates to their software. Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

It doesn't have everything that we need. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Hello Drew! Glad to see that Housecall Pro is user friendly and helping how you provide information to your customers! Curious to learn more about what is missing when you say "doesn't have everything we need". Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

OB
Otis B.
Small-Business (50 or fewer emp.)
"This software is SUPER helpful!"
4/5
What do you like best about Housecall Pro?

I like the weekly calendar view, where I can see ALL the jobs for the week. I can see their status and who was dispatched to the job. I can also go back to prior weeks, and see what we did. Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

I don't like the Dashboard on the phone app. I wish I were able to decide what info showed up there. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks so much for the review! Great to see its helping you manage your business and statues of your jobs! Great feedback there on the mobile app! Feel free to email me at proadvocate@housecallpro.com if you have any additional feedback or questions. Have a great day!

Justin C.
JC
Justin C.
Small-Business (50 or fewer emp.)
"Great for window cleaning business!"
5/5
What do you like best about Housecall Pro?

Up to date notifications sent to our clients Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

At the moment, I find it hard to book jobs on mobile devices. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review here! Glad Housecall pro is making it easier to keep your clients up to date! Curious to hear more on the painpoint booking jobs in the mobile app. Feel free to reach out to proadvocate@housecallpro.com if you have any more feedback. Thanks again and have a great day!

James K.
JK
James K.
Small-Business (50 or fewer emp.)
"Housecall has been great for our small HVAC business."
5/5
What do you like best about Housecall Pro?

Ease of use. Very user friendly for scheduling, dispatch, receiving payments, and sending proposals. Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

Hard to get a live person on the phone for support but the live chat is pretty responsive. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks so much for the review! Glad to hear its been easy to use and helped with scheduling! In addition to our live chat, we do have an inbound support line at 858-842-5746! If those channels are not able to help, feel free to email me at proadvocate@housecallpro.com as well. Have a great day!

Randy H.
RH
Randy H.
Business Owner
Small-Business (50 or fewer emp.)
"Customer service is very good, the user interface is fairly easy to use"
4/5
What do you like best about Housecall Pro?

customer service is very good and help with problems., The online library of Q&A is good Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

how it always opens up a new tab for each page you work on Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review! Glad to hear that you are enjoying the help center, lots of great content there! We did release this to help pros who are trying to look at multiple jobs at the same time, but I can understand how it could be cumbersome with all the tabs. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day!

SS
Shaina S.
Small-Business (50 or fewer emp.)
"Great growing program"
4/5
What do you like best about Housecall Pro?

Housecall Pro is constantly updating the software for better ease of use. They actually take customers' feedback into consideration. many other programs integrate pretty seamlessly with HCP. Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

HCP has various glitches that haven't quite been smoothed out yet. Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review! Glad to hear its helping you dispatch and schedule! Curious about the glitches you are experiencing, feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day!

DP
Dan P.
Small-Business (50 or fewer emp.)
"Multiple years of satisfaction"
5/5
What do you like best about Housecall Pro?

This is a very easy program for scheduling invoicing and estimating. Super customer service, constantly upgrading and updating tools for our use Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

Completely satisfied I have nothing bad to say Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review! Glad to hear the updates are working for you! Relentless innovation is one of our core values, so always looking to improve! If you do have some feedback, feel free to send me an email to proadvocate@housecallpro.com so me and my team can assist here. Thanks again and have a great day!

Mason B.
MB
Mason B.
Small-Business (50 or fewer emp.)
"The best CRM I have ever used"
5/5
What do you like best about Housecall Pro?

The most helpful feature to me is the scheduling feature Review collected by and hosted on G2.com.

What do you dislike about Housecall Pro?

I dislike not having the ability to delete multiple jobs at once Review collected by and hosted on G2.com.

Response from Ben Bosnic of Housecall Pro
Edit edit

Thanks for the review! Glad to hear that you are enjoying the scheduling function. Thanks for the feedback around deleting multiple jobs at once, at this time it is not a function we have, but we are always looking to grow and be better! Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day!