- The team can be on the same page -Notifications for customers - Keep our guys up to date on their schedules - process payments - Clock-in and out system - sections for notes and photos per job - pipeline is very helpful - scheduling system is very easy Review collected by and hosted on G2.com.

There should be something in the system for when we want to put an employee out for a holiday. At this time, it only lets us place the employee on an "event" which is barely visible and it doesn't stop anyone from putting that employee on a job. There should be something where if you try to schedule an employee and it overlaps with another job or an event, at least a notification should pop-up to say "Hey, this person is already booked for something, are you sure?" and let us figure it out from there.

Also it would be great if you had something specifically for us to put an employee out for vacation. Something that allows us block them from being scheduled. As we are a growing company, it would be best to keep track to make sure over-booking would not be an issue. Review collected by and hosted on G2.com.

They are definitely professional and have lots of a great team. Anythime I need anything done it's gets done urgently Review collected by and hosted on G2.com.

I own a window cleaning business, and it would be nice to have a way to implement service plans but not the one HCP provides. I would like a way to schedule a client and have a custom interface to do recurring cleanings with that person. I tried the service plans option as well but I can only customize to the masses. I'd like a way to have a service plan per customer. I'd actually like to contact someone about this because it would greatly help my business. Review collected by and hosted on G2.com.

Leads generate directly from multiple apps like Thumbtack, then easily transform into Estimates, Jobs when customers approve them, and invoices when the work is done. Great audit trail, automations to remind customers by email and text.

I love having multiple options on a single estimate for multiple jobs or upsell options. Support is fantastic and the rate of new features that are impactful is impressive. Review collected by and hosted on G2.com.

I wish I could communicate by text to multiple phone numbers like I can with multiple emails. That's about it so q Review collected by and hosted on G2.com.

Everything in one platform. Scheduling, CRM, estimating, invoicing, photo capture, notes for customers and addresses or jobs only, materials and services lists and tracking, integrations with lead services, and a lot more. Review collected by and hosted on G2.com.

Some features are buggy at times namely the photo uploading on mobile has caused issues several times and been a major point of frustration.

Offline options need to continue to improve as my service areas are often outside of cell coverage.

Some carryover of notes, pictures, etc are too limited to specific jobs or pages at times making one have to jump between pages or tabs too much it seems. Review collected by and hosted on G2.com.

Everything.............................. Review collected by and hosted on G2.com.

The only thing I can think of that would make them undeniably the in this industry. Is if the software could integrate with a collection agency and automate it for clients that fail to pay there invoices. If this software was able to that. I believe all other software would have shut down. No other software providers would be able to keep up. No other software company not even service titan is able to do that. As a business owner of an HVAC company. Field service tech. This is what ever field service company is looking for. Review collected by and hosted on G2.com.

The ease of going through the system. The app is easy to use for me and my cleaners. Review collected by and hosted on G2.com.

I do not like having to pay more to add more contractors. I would prefer to not do that as I will be adding more over the next year and it signifactily inceases my pricing. Review collected by and hosted on G2.com.

Housecall Pro makes it easy to manage the day to day operations with scheduling, invoicing, and receiving payments. They are constantly lisenting to their customers and providing updates/features that make it easier to run and grow a home service business. Review collected by and hosted on G2.com.

I think the reporting could use some improvement as some things don't report consistently/matchup with quickbooks reporting. Review collected by and hosted on G2.com.

This platform has been super helpful as a new business owner and just getting my business off the ground housecall pro has really set my mind at ease, from easy estimations that can easily turn into invoices and bill my clients all right there in my dashboard. The fact that this has been free to use has also been so helpful as a new business owner and paying for so many things as it is this as made my life a little more stress free.. Review collected by and hosted on G2.com.

I'm not sure yet. I'm still getting use to the software and learning all the features so I haven't really had anything that I don't like as of yet Review collected by and hosted on G2.com.

We use Housecall Pro for everything company wide. Such as scheduling, payroll, creating estimates, communication with customers and job tracking. I would highly reccommend this program over the others such as Service Titan. Review collected by and hosted on G2.com.

The only complaint I have is inventory tracking. Review collected by and hosted on G2.com.