HourWork is a SaaS platform designed to revolutionize the recruitment and retention processes for quick-service restaurant franchise owners. By addressing the unique challenges of the hourly workforce, HourWork enhances applicant flow and reduces early attrition through automated engagement and communication tools. The platform has experienced significant growth, now serving over 6,000 franchise locations and representing 5.3 million hourly workers.
Key Features and Functionality:
- Automated Recruitment: Streamlines the hiring process by efficiently matching employers with qualified hourly candidates.
- Employee Engagement: Provides tools to maintain consistent communication with employees, ensuring their needs and concerns are addressed promptly.
- Retention Solutions: Identifies and mitigates factors contributing to early employee turnover, enhancing overall staff stability.
- Data-Driven Insights: Offers analytics to help employers understand workforce trends and make informed decisions.
Primary Value and Problem Solved:
HourWork addresses the critical issues of high turnover and recruitment challenges in the QSR industry. By automating and optimizing the hiring and retention processes, the platform enables franchise owners to maintain a stable, engaged workforce, ultimately improving operational efficiency and customer satisfaction.