---
title: HotSoft Reviews
meta_title: 'HotSoft Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how HotSoft works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-14'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# HotSoft Reviews
**Vendor:** Planet  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About HotSoft
HotSoft 8 is a property management system that offers fully-integrated modules and provides features that support all kinds of businesses, from hostels to hotel chains.




## HotSoft Reviews
  ### 1. My favorite hotel system 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zack Dennis L. | Personal assistant , Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about HotSoft?**

It's clean and easy to use (find what you need)
You can easily update your own knowledge and find ways to use Hotsoft just by using "help" 

**What do you dislike about HotSoft?**

What it gains in its simplicity also means that it loses a bit in it's ability


**Recommendations to others considering HotSoft:**

Quick and easy to use both when it comes to hotel and conference reservations and facilitie management 

**What problems is HotSoft solving and how is that benefiting you?**

Easy to use short commands
Effortless movements from reservation to folio to guest profile
Not compered to other systems that prompt you for password between every step


## HotSoft Discussions
  - [What is HotSoft used for?](https://www.g2.com/discussions/what-is-hotsoft-used-for)

- [View HotSoft pricing details and edition comparison](https://www.g2.com/products/hotsoft/reviews?open_modal_url=%2Fproducts%2Fhotsoft%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fhotsoft%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+00%3A15%3A20+-0500&secure%5Bsession_id%5D=e087ef5e-e87f-4e7d-a26a-b74e82ca0827&secure%5Btoken%5D=3b101a180e0885f0eefd1ce8ec373292d001fbe591e9057b6e2d762df0fec51c&format=llm_user)

## HotSoft Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top HotSoft Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) - 4.8/5.0 (23 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)