--- title: HotSchedules Reviews meta\_title: 'HotSchedules Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how HotSchedules works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 105 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

# HotSchedules Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by HotSchedules but has limited features.  
  
Are you part of the HotSchedules team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

HotSchedules is the #1-rated workforce management platform built for restaurants. With HotSchedules, you hire, schedule, and pay your team…al l from one integrated platform. Restaurant operators are up against high turnover, complex labor laws, manager overload, and disconnected systems — all while trying to protect profits. HotSchedules solves this by bringing together everything from hiring and onboarding to scheduling and payroll into one simple platform built for restaurants. You can hire faster, schedule smarter, pay accurately, stay compliant, and improve sales — all while giving staff, managers, and guests a better experience.

* * *

Seller
 [Fourth](https://www.g2.com/sellers/fourth)
Discussions
 [HotSchedules Community](https://www.g2.com/products/hotschedules/discuss)
Languages Supported
 

English, Portuguese, Spanish

Solution Type
 
All-in-One

Overview by
 Joshua Shepherd

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/hotschedules/pricing)

## Top-Rated Alternatives

[

 ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase")

Homebase

4.6/5(564)

](https://www.g2.com/products/homebase/reviews)

[

 ![7shifts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "7shifts")

7shifts

4.5/5(129)

](https://www.g2.com/products/7shifts/reviews)

[

 ![When I Work](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "When I Work")

When I Work

4.4/5(399)

](https://www.g2.com/products/when-i-work/reviews)

[
View All Alternatives
](https://www.g2.com/products/hotschedules/competitors/alternatives)

## User Insights

Average based on 105 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## HotSchedules Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Aloha Cloud

](https://www.g2.com/products/aloha-cloud/reviews)

Show More

  

MH

Matthew H.

Accounting Restaurant Manager

Mid-Market (51-1000 emp.)

4/11/2026

"Affordable, Real-Time Scheduling and Forecasting with Easy Support"

5/5

What do you like best about HotSchedules?

This application helped me schedule, forecast and receive financial aid and info for my restaurant in Northern Virginia. The system is either web-based or a cell phone app that allowed my staff to access information anywhere and for me to see info on real time. The performance get a lot better with each update. I pay about $3 a month for each user. The support is very easy when needed. The AI is slowly growing but should be helpful in a few years. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

The system feels a bit antiquated, but it is slowly adapting to a newer generation. The AI isn’t particularly efficient. That said, my staff find it easy to schedule their days and make the necessary changes when needed. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

I manage a team of FOH and BOH staff, and I’m responsible for figuring out how to run the restaurant day to day. I also need to forecast how busy we’ll be and plan staffing accordingly, while still staying within my budget. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

12/12/2024

"Great Schedule system for restaurants"

4/5

What do you like best about HotSchedules?

The shortcuts and the ease of use in creating schedules and trends Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Our restaurant was open, extended hours, and due to a shift in the programming. It caused some issues in labor analysis because close of day was set earlier than Our close Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Running schedules and labor management Review collected by and hosted on G2.com.

Show More

12/13/2024
Current UserValidated ReviewerSource: Organic

  

KM

Kris M.

Area Leader of Training

Enterprise (\> 1000 emp.)

9/13/2022

"Hotschedules Review"

5/5

What do you like best about HotSchedules?

Fantastic program for Crewmember scheduling Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing I really don't like about the program. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Crewmember scheduling and forecasting Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

  

MS

Megan S.

Client Services Supervisor

Mid-Market (51-1000 emp.)

11/9/2021

"Amazing way to keep it all organized"

5/5

What do you like best about HotSchedules?

Fantastic way to keep all the staff schedules/time off organized. Also like the way the staff can swap schedules. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing really to dislike that I have found at this time. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

When someone needs to call out, they can have others pick up the shift, and the shift does not struggle by a call out or no show. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

  

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

11/16/2021

"Best program out there"

5/5

What do you like best about HotSchedules?

User friendly. Mobile app available, saves a ton of time Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not much to dislike. Set up is difficult, but expected Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Schedule issues resolved, saves time, no missed shifts, lost papers, etc Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

  

 ![Lyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyn M.")
LM

Lyn M.

Small-Business (50 or fewer emp.)

10/21/2020

"Streamlined scheduling"

5/5

What do you like best about HotSchedules?

Most helpful is ease of use! The program is intuitive, easy to use, and very user friendly for staff. I also love the effortless shift swap, approval, and roster features! Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I'm still working on figuring out the hours for employees as there seems to be a discrepancy, and I'm sure it's an easy fix that I haven't been able to dig into yet. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Just do it! Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Problems solved: ease of shift swapping, asking for time off, and managing potential overtime. It has definitely helped to streamline our labor costs. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

  

MJ

Matt J.

Mid-Market (51-1000 emp.)

10/29/2020

"General Manager"

5/5

What do you like best about HotSchedules?

Simplicity of design and operation. This functionality needs to be easy for a restaurateur to operate and they do this in spades. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I have yet to interact with a piece of the scheduling software that I have issues with. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Hot Schedules makes organizing staff information quite easy and reduces the time required to update and communicate with staff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

  

DC

David C.

Mid-Market (51-1000 emp.)

10/28/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Owner"

4.5/5

What do you like best about HotSchedules?

They are very responsive. My business requires problems to be reolved quickly and they are always in touch to assist. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

surprisingly none! I was able to get all my issues resolved quickly Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

If you are looking to control your expenses as well as have a powerful tool to allocate labor this is the solution for you! Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Scheduling is the main issue as it related to controlling labor. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

11/1/2020

"It is a great scheduling tool. It makes it easy to communicate with staff and it helps keep OT down"

4/5

What do you like best about HotSchedules?

The ease of creating schedules and the ability to save time and money. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

How often the software is update, it feels like you have to constantly learn all over again. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

We are able to hold staff accountable, and we are able to lower our overtime by using the forecasting tools. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/27/2020

"Transforms The Scheduling Process Incredibly"

5/5

What do you like best about HotSchedules?

Point of Sale Sync, Swift Customer Service Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Could use stronger compliance tracking in regards to making sure your schedule accounts for local labor laws. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Sign up Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

How to forecast labor against projected sales

How to quickly communicate with employees

Scheduling has become a managerial task as opposed to administrative Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about HotSchedules? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about HotSchedules
](https://www.g2.com/products/hotschedules/discussions/new)

GU

Guest User

What is HotSchedules used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-hotschedules-used-for)

GU

Guest User

What are the benefits and challenges of using HotSchedules for employee scheduling?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-hotschedules-for-employee-scheduling)

[
View all Discussions
](https://www.g2.com/products/hotschedules/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/hotschedules/pricing)

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##### Categories on G2

[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software)

[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software)[Restaurant Scheduling](https://www.g2.com/categories/restaurant-scheduling)

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