Recommendations to others considering HotSchedules:
Don't expect assistance if you need to cancel your contract. Review collected by and hosted on G2.com.
What problems is HotSchedules solving and how is that benefiting you?
I called a representative upon my neighbor's advice and explained what I needed. I was opening a business at the time and hiring 30 employees, all with varying schedule restrictions and capabilities. I wanted to enter their names, the times they are unavailable, the classes they could teach, and then click a button. What I expected to happen was to see the different scheduling scenarios available, based on the constraints I entered. I was told the system could do that for me. It couldn't, and it didn't, which I reported. Once I requested to cancel my contract, I was instructed to follow their online procedures, which I did. However, they refuse to cancel my contract or refund any of the monthly fees they've collected while I have not even been using their system. HotSchedules has trapped me and my money for a full year for a system that I have no use for whatsoever. I was led into a trap and get angrier each time they send me a monthly invoice. What a terrible way to treat people you can't even help. Review collected by and hosted on G2.com.