Lydia T.
LT
Lydia T.
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Feature-Rich Platform with Great Survey Options"
4/5
What do you like best about Hotjar by Contentsquare?

Feature rich, we frequently use the survey and heatmapping in particular. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

Intergrating more AI functionality will be good Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"A Good Starting Point for Tracking"
3.5/5
What do you like best about Hotjar by Contentsquare?

Hotjar is easy to install and get working on any website. I use it every week to check heat maps and other charts above and beyond what Google Analytics offers. I recently found VWO to be a more extensive tracking platform (that is also extensively more expensive) and has some more advanced features. I'm glad to see that HotJar has A/B testing now as a feature. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

I don't have much to say against Hotjar; it's a good starting point for checking heatmaps, recordings, etc. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Hotjar Makes Collecting Quick Website Feedback Easy"
4/5
What do you like best about Hotjar by Contentsquare?

Hotjar is a good product to get quick feedback on your website through effective pop-ups connected to actions that customers could undertake on the website. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

It doesn't display all details in all recordings sometimes due to privacy regulations and also it could take a lot of time to analyse the data from recordings. Review collected by and hosted on G2.com.

Harsh B.
HB
Harsh B.
Sr eCommerce Specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best Visualize tool to review the Buying Journey"
4/5
What do you like best about Hotjar by Contentsquare?

This tool provides precise user journey insights via heatmap & session recording videos. it's bit easy to configure on your website Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

there is no cons but they should work for additional features such as shareable recording more efficiently and easy to mobile access Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Practical and accessible behavioural analytics for digital teams"
4/5
What do you like best about Hotjar by Contentsquare?

Heatmaps, session recordings, and feedback tools give fast, visual insight into how users behave on-site. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

Data depth is limited at scale; not a substitute for more advanced analytics platforms on complex journeys. Review collected by and hosted on G2.com.

Darian B.
DB
Darian B.
Editor and Copywriter
Mid-Market (51-1000 emp.)
"Great insights into visitor behavior"
5/5
What do you like best about Hotjar by Contentsquare?

The ability to integrate HotJar with HubSpot has been super helpful in understanding leads that visit our website; we typically receive multiple leads per day, so we use the platform frequently. The recording and heatmaps are also instrumental in understanding how visitors engage with our website. Overall, the platform is easy to use and implement on our website. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

It slows our site down a bit since recordings are enabled. Review collected by and hosted on G2.com.

Pawan K.
PK
Pawan K.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Hotjar helped my business to grow drasticly and orgicaly in fast way."
5/5
What do you like best about Hotjar by Contentsquare?

The most important thing about Hotjar is, I have identified my business issue by impletementing this software in my workspace. Hotjar helped me to fix my business issues in a single click. I have optimized my business for better user experience to drive a major growth to my business. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

Nothing to dislike about Hotjar, but they must improve the services in terms of marketing software. Review collected by and hosted on G2.com.

Mateusz B.
MB
Mateusz B.
Staff Product Manager
Mid-Market (51-1000 emp.)
"Great for gathering quick feedback from users"
4/5
What do you like best about Hotjar by Contentsquare?

1. Great for receiving CSAT from your users

2. Very easy to collect product feedback when in doubt Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

My use case was straightforward, and I didn't encounter any bigger problems Review collected by and hosted on G2.com.

Verified User in Computer Games
CC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"On-Demand Screen Recordings You Can Rewatch Anytime"
4/5
What do you like best about Hotjar by Contentsquare?

Screen recordings that i could watch at any point Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

It's a bit pricey vs posthog with the free tier limitations Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Essential tool for website optimisation"
5/5
What do you like best about Hotjar by Contentsquare?

Hotjar is an essential tool throughout website development and beyond. Projects and A-B testing are powerful solutions to optimise our website, ensuring digital experiences are aligned with expectation. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

The dashboard could be more user friendly, but once you're up to speed and familiar you soon adjust. Review collected by and hosted on G2.com.