Hotjar has helped me to better understand my user journey. It is also very easy to implement and simple to navigate. Review collected by and hosted on G2.com.

The customer support is not that helpful, have contacted them several times for the same issue. Apart from that the overall app is really good. Review collected by and hosted on G2.com.

Site heatmaps to see where customers are being drawn or where they are bouncing offsite. Review collected by and hosted on G2.com.

Would like more data visulization in the dashboard to help us to further optimize landing pages. Review collected by and hosted on G2.com.

Hotjar has everything which is required to analyse visitor's activity which may required for customising website as per customer's requirement. Easy to integrate with any website / cms Review collected by and hosted on G2.com.

Every features are inplace, nothing to dislike about hotjar. Review collected by and hosted on G2.com.

The user engagement tracking is pretty cool. The fact that every mouse clicks and hovering can be tracked. We use hotjar for most of our clients. It helps us to understand where the users are spending more time, what can be done to improve the users interaction and all. Review collected by and hosted on G2.com.

It does take a toll on the website's performance. I have noticed that the website loading speed is affected after we installed the tracking code. Its a bit heavy compared to other tools. Review collected by and hosted on G2.com.

I like having the ability to see where our website users go through both screen recordings as well as button/link clicks. The ability to see where our users are clicking has been immensely helpful in making informed decision on what can or cannot go below the fold. Review collected by and hosted on G2.com.

I sometimes find the dashboard somewhat confusing to navigate. I need to remind myself or take note of where to find certain aspects that I may need infrequently. Review collected by and hosted on G2.com.

You can monitor your clients every actions for your product. Review collected by and hosted on G2.com.

Although they promised to give you a €50 Amazon voucher if you share your experience they did not keep their promise. They gave a ridiculous reason as to why the experience I shared was not enough for them. However, every experience is an experience, if you can't use it for advertising, that's not my problem. The fact that they did such frauds for €50. I thinl it shows their amateurism.

However, I should say that this product looks promising in the future. Review collected by and hosted on G2.com.

Hotjar is a powerful and user-friendly tool for website optimization and user behavior analysis, making it a great option for website owners looking to improve their website's performance and user experience. Review collected by and hosted on G2.com.

Offers a range of other features, such as surveys, feedback polls, and session recordings, which can help website owners gather valuable insights about their visitors' behavior and preferences. Nothing to dislike. Review collected by and hosted on G2.com.

It is super easy to use and does exactly what you want it to. It shows click data and even scroll data. Review collected by and hosted on G2.com.

I dislike that as a long time user it has not only became a lot more expensive but certain features that were part of cheaper packages is now on much more expensive plans. Review collected by and hosted on G2.com.

There is a versatile suite of tools included. Between heatmapping, session replay, and feedback surveys, and general surveys, HotJar can fill multiple gaps in your website's ongoing optimization strategy. Review collected by and hosted on G2.com.

I preferred when their session capture was manual instead of automatic and continuous, because there was less data sampling. HotJar is following the business and pricing model of other similar tools, which allows better for ongoing optimization, but makes the free version more and more useless by the day. Review collected by and hosted on G2.com.

Hotjar is for you if you have your own E-Commerce store. Installation is a breeze & Hotjar has a simple dashboard. You can see all your critical metrics like - Top pages on your website, total sessions, average session duration, bounce rate, graphs for rage clicks & u-turns, top countries, devices and operating systems that your website has been getting responses from. You can view your users' session recordings and analyze heatmaps to know which elements have been getting the most clicks, rage clicks or dead clicks. All this is done (session recording, heatmaps) while keeping privacy policies in mind. It will analyze the behavior of your traffic using these different tools and give you unique and meaningful insights as to what the audience wants. You can then make necessary changes that will increase your conversion rates. Review collected by and hosted on G2.com.

If you have a big eCommerce business with thousands of visitors a day, you will have to buy one of their business plans which will record a huge number of daily sessions. These business plans can go upwards of $1000/month & are quite expensive compared to some of their alternatives like HumCommerce or Kissmetrics. Review collected by and hosted on G2.com.