--- title: Hotjar by Contentsquare Reviews meta\_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 345 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Mouseflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hotjar-by-contentsquare/competitors/alternatives) # Hotjar by Contentsquare Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hotjar by Contentsquare but has limited features. Are you part of the Hotjar by Contentsquare team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. * * * Seller [Contentsquare](https://www.g2.com/sellers/contentsquare) Discussions [Hotjar by Contentsquare Community](https://www.g2.com/products/hotjar-by-contentsquare/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhotjar-by-contentsquare%2Freviews%3Fpage%3D4) ## User Insights Average based on 345 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Hotjar by Contentsquare Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contentsquare ](https://www.g2.com/products/contentsquare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Saurav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurav S.") SS Saurav S. Digital Marketing Specialist Mid-Market (51-1000 emp.) 8/19/2022 "Best User Behavior Understanding Platform" 5/5 What do you like best about Hotjar by Contentsquare? Hotjar is one of the best platforms that I have been using since the start of my career for user and customer behaviour on a website or on a landing page used in ads. The details are very important as it helps you what is working and what is not working with your website users. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Hotjar still does not provide its users with 100% realistic data. Sometimes the heatmaps provided can be flawed and it can do damage if you consider hotjar data as only data to understand your user journey on a website. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? I am a digital marketer and I have been using this platform for a long time. It has mainly helped me to understand where the new or old users are dropping off or which part of the content on the landing page is more engaging with the customer and which are not and hence you can make changes accordingly and test them again. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Unais T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unais T.") UT Unais T. Lead Data Engineer Mid-Market (51-1000 emp.) 4/22/2023 "Easy to use product analytics solutions" 4/5 What do you like best about Hotjar by Contentsquare? Easy to use product analytics views. Especially to track complete user journey Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Tracking setup and adding sdk to code can be simplified Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? User journey understanding Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Beatriz A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beatriz A.") BA Beatriz A. Business Analyst Fine Art Small-Business (50 or fewer emp.) 3/14/2023 "Complete tool and easy to use" 4/5 What do you like best about Hotjar by Contentsquare? Fast to get results about my product use Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? We fast achieved the limit of DAU, but we didn't had money to buy it, so I stoped to use Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? See the users behavior without talking with all of them Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 12/10/2022 "Best Tool for Conversion and Enhancements" 5/5 What do you like best about Hotjar by Contentsquare? With the help of Hotjar, We do track the Seller Activity on their panel. It helps us to track activity and find out the Issues faced by our Clients. Through the Monitoring, We get insights and challenges faced by the USer. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It requires the paid Plans, And sometimes we did not get the activity of that specific Seller which we want to see or Track. Other Than that it works seamlessly and efficiently. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Not a very intuitive Software, Once gets hands-on with the Filter, Easily tracking of the seller, And gets results in bulk action, Helps us with the Enhancement Points. Heatmaps AND TimeStamps work awesome. Through the Hotjar we easily visualize the Pattern Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JD Jim D. Mid-Market (51-1000 emp.) 4/18/2023 "Have used it since 2015 - tremendous value" 5/5 What do you like best about Hotjar by Contentsquare? Easy, actionable insights and high value. Began using in 2015 - found big vakue then and still do! Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Nothing - easy interface, strong value, fast take-aways Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? The heatmap capability has always been strong and I gain quick insights from tracking user behavior and then taking next, resulting improvement steps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RK Rajesh K. Executive Small-Business (50 or fewer emp.) 7/18/2022 "Record, Analysis and Ask" 4.5/5 What do you like best about Hotjar by Contentsquare? Hotjar is a really good tool for analytics and for tracking user experience. It is an incredible tool to get a deep understanding of how people interact with websites. The tool has plenty of features and the interface is very user-friendly. No need to delete or manage video sessions with continuous recording options. Can able to get feedback with the Ask feature. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Unable to monitor embedded iframes. The configuration of embedded iframes is complicated but in the end, it works. Also should provide entire website heatmaps which can make it more easy to analysis. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? We needed a simple way to record our visitor's behaviour on the website. We had spent countless hours trying to understand what our visitor needs, Hotjar is easy to configure. But I still haven't been able to get it to work. Their technical support is very awesome and helped us every time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.") TS Tony S. Founder Small-Business (50 or fewer emp.) 7/20/2022 "Crippled product and poor support" 0/5 What do you like best about Hotjar by Contentsquare? Hotjar was easy to integrate. I didn't even need to involve my dev team. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Everything is obfuscated. Useless. I guess since they are based in France they have gone full privacy mode. Fine but I didn't discover that until after prepaying for a full year. I cannot filter by IP address to help my customers encountering bugs nor can I search by any other identifying info to find their sessions. Additionally they obfuscated so much info in the session I often couldn't sort out the bugs even if I managed to be lucky enough to find the user's session. I asked HotJar to cancel my account and only refund the remaining portion of my prepaid year of use. They refused. I guess I'll issue a chargeback for the full amount which seems unfair to HotJar. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It isn't solving any problems. They've crippled the original product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AG Ankit G. ceo Small-Business (50 or fewer emp.) 12/6/2022 "Analytics on top of existing tools" 4/5 What do you like best about Hotjar by Contentsquare? Recordings are what we use Hotjar primarily for as that shows full user sessions, and this cannot be obtained from any other tool. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? The other features, apart from recordings, are limited in giving value currently. We don't use other features as much Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? 1. Visual recordings of user sessions through which we can identify exactly how users are behaving on the platform 2. Putting in context to the recordings like regions, referrer, landing and exit pages Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 4/19/2023 "Easy to use heatmap and users journey assessment tool" 3.5/5 What do you like best about Hotjar by Contentsquare? The intuitive interface of the heatmaps and recordings feature Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Increased pricing and some issues with the visual appearance of some heatmaps Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It is a broader analytical tool that provides us extra features to conventional tools such as Google Analytics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RL Ramiro L. Small-Business (50 or fewer emp.) 3/31/2023 "Good for Concept Testing and adding new features to the solution" 5/5 What do you like best about Hotjar by Contentsquare? - Easy integration - Good UI/UX - Easily generate Heat maps Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? -Cost plans -Some incomplete customer reviews -Plan limitations Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It helps the get an X-RAY of the testing solution. Provides and generate benefits related with: E-commerce Analitycs , Feedback Analytics and Headmap tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Hotjar by Contentsquare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hotjar by Contentsquare ](https://www.g2.com/products/hotjar-by-contentsquare/discussions/new) ![Dheeraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj M.") DM Dheeraj M Pai • Last activity over 5 years ago Is there a python/Node.js API Client for hotjar? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) GU Guest User • Last activity almost 3 years ago What is Hotjar used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hotjar-used-for) [ View all Discussions ](https://www.g2.com/products/hotjar-by-contentsquare/discuss) ## Pricing Options Pricing provided by Hotjar by Contentsquare. ### Free Free ### Growth $39.00 ### Pro Contact Us [ View More Pricing Information ](https://www.g2.com/products/hotjar-by-contentsquare/pricing) Hotjar by Contentsquare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5(690) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-smartlook) ##### ##### Hotjar by Contentsquare Features Reporting Heat Maps Session Replays Monitoring Administration API / Integrations Performance and Reliability User, Role, and Access Management Analysis Conversion Opportunities Side-By-Side Analysis Mobile Device Analysis User Behavior Click Tracking Mouse Movement [ View More Features ](https://www.g2.com/products/hotjar-by-contentsquare/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics)[Software Testing](https://www.g2.com/categories/software-testing)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[User Research](https://www.g2.com/categories/user-research)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the cheapest legitimate file recovery software that still has good success rates for recovering deleted files without paying for a tool that does nothing?](https://www.g2.com/discussions/what-is-the-cheapest-legitimate-file-recovery-software-that-still-has-good-success-rates-for-recovering-deleted-files-without-paying-for-a-tool-that-does-nothing)[Which financial audit software has built-in workflows to manage concurrent audits and coordinate testing with multiple departments?](https://www.g2.com/discussions/which-financial-audit-software-has-built-in-workflows-to-manage-concurrent-audits-and-coordinate-testing-with-multiple-departments%20)[Top-rated absence scheduling platforms for shift-based workforces](https://www.g2.com/discussions/top-rated-absence-scheduling-platforms-for-shift-based-workforces) [Which app monetization platforms maintain consistent page speed while scaling revenue?](https://www.g2.com/discussions/which-app-monetization-platforms-maintain-consistent-page-speed-while-scaling-revenue)[Which is the best cloud-based absence management tool?](https://www.g2.com/discussions/which-is-the-best-cloud-based-absence-management-tool)[Pros and Cons Details](https://www.g2.com/products/hotjar-by-contentsquare/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)