--- title: Hotjar by Contentsquare Reviews meta_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 345 scale: '5' date_modified: '2026-08-09' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # Hotjar by Contentsquare Reviews **Vendor:** Contentsquare **Category:** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 345 ## About Hotjar by Contentsquare Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. ## Hotjar by Contentsquare Pros & Cons **What users like:** - Users find Hotjar's interface **easy to use** , appreciating its clear insights into user interactions and UX improvements. (12 reviews) - Users value Hotjar's **clear user interaction insights** through heatmaps, enhancing understanding of UX across devices. (10 reviews) - Users value the **clear overview of user interactions** provided by Hotjar's heatmaps, enhancing their understanding of UX issues. (9 reviews) - Users find Hotjar **incredibly helpful** for understanding user interactions, allowing for quick identification and resolution of UX issues. (8 reviews) - Users value the **session replay feature** of Hotjar for its intuitive insights into user interactions and UX improvements. (8 reviews) - Conversion Optimization (6 reviews) - Users highlight the **easy setup** of Hotjar, enabling quick integration and valuable insights for website improvement. (6 reviews) - Insights (6 reviews) - Insights Generation (6 reviews) - Recording (6 reviews) **What users dislike:** - Users find the **analytics features limited** and encounter issues with session recording quotas and data filtering. (5 reviews) - Users experience **missing features** with Hotjar, particularly in heatmaps and advanced analytics capabilities. (4 reviews) - Users find the **difficult filtering** of session recordings can hinder detailed analysis and cause frustration during reviews. (3 reviews) - Users find the **pricing expensive** , especially as costs rise with increased usage and the need for multiple features. (3 reviews) - Users face **filtering issues** with Hotjar, as advanced options are needed for better data management. (3 reviews) - Users find the **inadequate filtering** options in Hotjar can complicate data analysis and limit insights from recordings. (3 reviews) - Limited Features (3 reviews) - Plan Limitations (3 reviews) - Pricing Issues (3 reviews) - Users face **recording issues** with restrictive limits and slow load times, complicating review and data analysis. (3 reviews) ## Hotjar by Contentsquare Reviews ### 1. Easy to use and learn **Rating:** 4.5/5.0 stars **Reviewed by:** Josh G. | Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Hotjar by Contentsquare?** The heatmaps and click tracking. Click tracking is the most helpful. **What do you dislike about Hotjar by Contentsquare?** I honestly have not found anything I dislike. **Recommendations to others considering Hotjar by Contentsquare:** Worth it **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** visitors abandoning our LPs and moving directly to our main site. ### 2. Nice Heat Mapping Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Brittany D. | Independent Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Hotjar by Contentsquare?** I like the simplicity of the reporting. It's easy to share these reports with other team members who may not have the same technical knowledge. **What do you dislike about Hotjar by Contentsquare?** Lask of history data. It would be nice to be able to segment time periods as updates to the website are made for comparison purposes. **Recommendations to others considering Hotjar by Contentsquare:** It's an easy heatmapping tool if you're looking for basic data on user interaction on your website. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are looking at user interaction on ket pages of our website. We have used this to thoughtfully place information on pages based on what/where we know users are looking and clicking. ### 3. Best user behaviour visualisation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dhiraj S. | Web Developer | Python Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Hotjar by Contentsquare?** It is a powerful tool to understand the user interaction with the webpage. - Heat map is a great feature - Screen recordings - Layout - navigations - Best part is good image quality to download **What do you dislike about Hotjar by Contentsquare?** - Interface for incoming feedback - Not more flexible for feedback analysis - There are no more features in the free version - It is not easy to apply more filters - Expecting more for funnel support **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** - To track the user interaction on funnels and various questions ### 4. Essential for UX metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo C. | UX Designer, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Hotjar by Contentsquare?** It's incredible how you can watch your users in their own context, in a very natural and organic way, navigating through your website. **What do you dislike about Hotjar by Contentsquare?** Nothing in mind, I really like using Hotjar. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** When I interview people I always think about the difference between what people say they do and what people really do. When watching screen recordings, that's 100% what people do. ### 5. Initially Useful, Long term value questionable **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Hotjar by Contentsquare?** Unique insight to websites user experience **What do you dislike about Hotjar by Contentsquare?** Continuous heat maps does not feel production-ready for lower volume websites. **Recommendations to others considering Hotjar by Contentsquare:** Continuous Heat Maps appear to be improving with time. If you're launching a new or redesigned website I highly recommend this tool to evaluate your user experience for the first few months after launch. Be aware site speed can be an issue depending on the platform you've developed your site on when enabling Hotjar, creating issues with core web vitals. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Understanding what content to prioritize with landing pages has helped decrease the bounce rate and increase our conversion rate. ### 6. Hotjar Review **Rating:** 4.0/5.0 stars **Reviewed by:** Ayşe F. | Digital Intelligence Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar is the best tool to track the user experience in a website. What I like the most about Hotjar is watching a session video from a real user. This gives me true insights into user experience and how has to be the user interface. I can analyze specific pages, buttons, or events by tracking their impressions or clicks via Hotjar Heatmaps **What do you dislike about Hotjar by Contentsquare?** Hotjar is sometimes can be slow and it takes too much time to implement it into a webpage. There are also some confusions in my mind that Hotjar would track the user in a very personal way which can cause privacy violations. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Especially for the onsite analysis, other analytical tools can not be enough. It is not easy to see the real experience of a user on a specific webpage with the numbers. Hotjar provides this real journey of a user. ### 7. Valuable must-have data **Rating:** 5.0/5.0 stars **Reviewed by:** Vira R. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Hotjar by Contentsquare?** Very easy to use and love the different options of analysis tools available. **What do you dislike about Hotjar by Contentsquare?** I have to whitelist my IPs in order for my heatmaps to display properly. Takes a little more dev work that I anticipated. **Recommendations to others considering Hotjar by Contentsquare:** Ensure that you have the proper web team to handle the installation. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Looking at the customer journey. Seeing where we can optimize it. Trying to find some bumps in the road and bugs that customers are experiencing that we may have missed. ### 8. The best way to record user sessions to improve the usability of ones product **Rating:** 5.0/5.0 stars **Reviewed by:** Pathange Balaji R. | Podcast Host (Startup | Entrepreneurship - Experience Speaker), Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Hotjar by Contentsquare?** The best part of hotjar is that it's the easiest thing to install. The verification process hardly takes a couple of minutes, even before we open up my laptop, the thing is already working and capturing the user sessions. I had been using Hotjar to record the user actions on my website to see which of the things on my website are working well, what are the things that the user is trying to interact with and where is the user getting struck. So the best thing that I like in hotjar is the speed with which it can be integrated and for the user, session recording to help me identify my user's actions and intent. One other thing i wanted to add is that Hotjar gives away a lot of things that are required by early-stage markers and founders like me for free. I had been pretty much using it for free at my present scale and would love to upgrade when I require more of the premium offerings. **What do you dislike about Hotjar by Contentsquare?** I would say that when I first used it, it had not captured some user sessions and I wasn't able to get the initial user session recordings. I am still not sure why it happened to me. Apart from that Hotjar is one of the most polished and reliable tools for product analytics and improving the UX through more user insights on your product. One thing that you should be aware f **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Here are some things that I use Hotjar for as an early-stage founder 1. Measure the user session videos to observe how the users interact with the platform 2. To have a look at the different devices that the users are using, their countries, and the list of events they had performed on the platform. (Just to get the understanding of the user persona) That is pretty much it ### 9. A fine product to get data on websist visitors **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Hotjar by Contentsquare?** Hotjat could help me understand where the website visitors were clicking more especially I wanted to know which CTAs are getting more attention through hotjar analytics. **What do you dislike about Hotjar by Contentsquare?** I didn't dislike anything about the product. It just does the job. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Hotjar is helping me know where visitors are clicking on the page and it is also giving me a recording of specific events. ### 10. Get important metric for your product to improve your UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul J. | Senior Software Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Hotjar by Contentsquare?** Hotjar is very fast and accurately tracks the data, and the visualization you get about your data, like clicks on page and scroll data, is fantastic. It helps a lot to improve your website or app. **What do you dislike about Hotjar by Contentsquare?** The implementation is quick, but it's at a bit higher price. Other than this, there isn't anything to dislike, but I would be happier if it could give more free tracking. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** After hosting the website, it's tough to tell what problems users face and how they understand the UI/UX. Is your UX easy to comprehend or customers are getting confused here hotjar data can help a lot, and you can analyze it to improve your UI/UX ### 11. Great little tool for product feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Louise Georgina G. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Hotjar by Contentsquare?** We've been using hotjar for years and love it. It's easy to use and you can use it for so many things - recordings, surveys, heatmaps. Really invaluable if you work in SaaS. **What do you dislike about Hotjar by Contentsquare?** I think the popup boxes are kinda ugly, I wish you could customise them more. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I've realised how many pages on our site needed optimising, what information was missing and how we could better serve our customers even before a human point of contact. ### 12. Add Qualitative Data to your Quantitative Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Hotjar by Contentsquare?** Options to view page by device type, click, scroll, and heat map. Recordings are available. Free tool is available and it's easy to adjust to different plans based on website traffic. Easy to maneuver site with a helpful knowledge base. **What do you dislike about Hotjar by Contentsquare?** Some recordings are not usable/helpful to gain insight. The tool is best for heatmap and scrollmap. Some recordings are less than 2 seconds while others can be over 30 minutes depending on the user. **Recommendations to others considering Hotjar by Contentsquare:** Start with the free version **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We utilize HotJar to try to get inside the mind of the user. Where are they clicking? Where aren't they clicking? Are there any rage clicks we should adjust? All these points help to inform our CRO testing. ### 13. Ideal tool to understand customer behavior on your website **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel [SAM] J. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar is a new-gen marketing analytics tool. It is an ideal tool to boost your SEO rankings. Hotjar helps you to track customer journeys on your website. The data obtained from Hotjar can be used to improve the onsite experiences and engagements of your customers on your website. Your website can be connected to Hotjar by simply adding a tracking code. Hotjar gives its data as visual representations called heatmaps. Heatmaps show how your customers clicked, moved, scrolled on your website. Hotjar has a user-friendly user interface. All subscription plans of Hotjar are good. Hotjar is an ideal tool for software developers, advertising agencies, e-commerce websites, and blogs. **What do you dislike about Hotjar by Contentsquare?** Following are the things I dislike about Hotjar 1] Hotjar can not track logged in users 2] No integration possible between Google Analytics and Hotjar 3] No options to create customer profiles and segmentation 4] No predictive analysis of customer behavior **Recommendations to others considering Hotjar by Contentsquare:** Website analytics plays an important role in the overall success of your website. Hotjar can be used successfully in gathering website analytics and customer feedback. Hotjar is an ideal tool for software developers, advertising agencies, e-commerce websites, and blogs. We recommend this tool to all digital marketers. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are using Hotjar for optimizing the performance of our websites. Hotjar can be used successfully in gathering website analytics and customer feedback. ### 14. Best ever tool for tracking marketing and lead engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Hotjar by Contentsquare?** I like the heatmaps and tracking process to see where the visitor pauses or what reads and at end where clicks and submits the form. **What do you dislike about Hotjar by Contentsquare?** Apologies, I didn't dislike anything! It's excellent for me yet. **Recommendations to others considering Hotjar by Contentsquare:** I would say if you're actively running the paid ads and email campaigns and want visitors to land the website. Hotjar is a tool to track their activity/behaviour on website pages. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** To track the unknown visitor and their activity on the page and landing page ### 15. Good for quick checks, just okay for connecting to other CX data **Rating:** 3.5/5.0 stars **Reviewed by:** Adrienne D. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Hotjar by Contentsquare?** Easy to implement, client-side feedback solution. It was speedy (less than 10-15 minutes) to set up short surveys, pulse checks, and other validation tests. **What do you dislike about Hotjar by Contentsquare?** The association of responses to traits was limited when I used it. It was still a newer offering, so it may have improved since then. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We used it to solicit feedback about product launches, validate assumptions, and test ideas with customers ### 16. Intuitive, Makes User Tracking a No-Brainer **Rating:** 5.0/5.0 stars **Reviewed by:** Colin J. | Director of Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Hotjar by Contentsquare?** Once installed, Hotjar automatically tracks everything with a very minimal code load, meaning that it won't slow down your site. It's easy to set up polling or user questions to optimize your site. Hotjar also makes exporting heat maps simple and easy. The code is simple to install in platforms like Wordpress, Wix, etc. **What do you dislike about Hotjar by Contentsquare?** Sometimes exported heat maps can be clunky to view as they are image files that pull the entire length of a mobile-optimized webpage. If someone has robust photo-viewing software (ex. Photoshop), then it's not a big deal. But for lower function photo viewers, it can be difficult. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are using Hotjar to improve user experience and optimize conversions (CRO) on our website and subdomains. ### 17. The best value product to see how users interact with your site **Rating:** 5.0/5.0 stars **Reviewed by:** Darren W. | Head of UX, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Hotjar by Contentsquare?** With Hotjar you get four critical features, Heatmaps, Recordings, Surveys, and Incoming Feedback - that separates Hotjar from any other tool on the market. **What do you dislike about Hotjar by Contentsquare?** Not necessarily a 'dislike' but it would be good to have some advantage tagging on the session recordings to help managing them better **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Hotjar helps us validate assumptions and spot new opportunities to fuel our roadmap. ### 18. Frictionless User Insights **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | UX Designer and Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar is easy to implement and provides a robust kit of tools to understand audience interactions with any browser-based projects better. I can't fault how quickly you can start gathering data and how well presented the sessions recording, heatmaps, and user feedback information is presented to explore. **What do you dislike about Hotjar by Contentsquare?** The main item I can think of is managing large volumes of data and getting to the key aspects that are most important to explore further. Some of the UI interactions can feel a little disjointed when using the platform for more curated uses (such as pre-production testing). The lack of native integrations with iOS and Android is a shame, but forgiven given the complexity of such things! **Recommendations to others considering Hotjar by Contentsquare:** I would heartily recommend giving Hotjar a try. The free tier is very useful for simple snapshots and to get a feel for the product, but the added value from a subscription and the more enhanced features it includes are worth considering too. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I've used Hotjar for numerous projects - and for various uses. It's a great aggregator of high-volume data in heatmaps and scroll maps - on website projects, for example. But also, as a passive session recorder for remote testing, it's a lifesaver for capturing unbiased, insightful interactions - especially when followed up with qualitative feedback methods. ### 19. Excellent for point-of-purchase and user journey research **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Operations Consultant **Reviewed Date:** October 26, 2021 **What do you like best about Hotjar by Contentsquare?** I find the heatmaps to be the most useful, dare I say addicting. I use Hotjar currently with a client of mine running events, so they are so helpful for us to understand the user journey to ticket purchase. How much information about our research, principles, and policies is too much before purchase? Where should certain links sit on the header/footer? These are the sorts of things we are asking while using Hotjar. While the recorded activity is still interesting, and may be more so for someone in a different role or entirely different industry, those weren't too crucial for us. **What do you dislike about Hotjar by Contentsquare?** I dislike nothing notable about using Hotjar. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I am not having any problems with Hotjar. ### 20. Very useful tool for improving the UX of your website **Rating:** 5.0/5.0 stars **Reviewed by:** Marc V. | Lead Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2022 **What do you like best about Hotjar by Contentsquare?** The way it shows user interaction on the form of Heatmaps, gives us a very valuable information. **What do you dislike about Hotjar by Contentsquare?** Nothing especial, maybe the pricing would be cheaper **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Helps improve User interaction and user experience of our websites ### 21. Great tool for recording user activity on the website **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Hotjar by Contentsquare?** The best thing I like about Hotjar is that you can watch the user's behaviour on your website. It captures the video of each user session so you can see exactly where the users click on UI and which pages do they navigate to and a lot more. **What do you dislike about Hotjar by Contentsquare?** No cons so far. Does everything that it's designed for pretty well. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** It helps me to understand the user behaviour on the website which helps in optimizing the website. If there are any bugs in the UI, Hotjar makes it easy to track and fix. ### 22. Great Resource for Understanding How Customers Utilize Your Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar provided a wide range of tools to be able to understand exactly how customers were utilizing my product, where you can continue to improve, and what customers think about my products **What do you dislike about Hotjar by Contentsquare?** Hotjar takes a few steps to incorporate into your product, but overall it is not hard. As with any software, there is a learning curve towards understanding how to get the best value out of the product. **Recommendations to others considering Hotjar by Contentsquare:** If you are wanting to better understand how customers are using your platform, hotjar is a great tool to gain that understanding. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** In the past, I have used Hotjar to be able to better understand how customers are using my products. I have also used hotjar for various polling to better understand the perception customers have of my product. ### 23. Creative tool to visualize user behaviour **Rating:** 5.0/5.0 stars **Reviewed by:** Suna C. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Hotjar by Contentsquare?** Heatmaps are the best and the easiest solution to understand visitor behavior. Other analytical ways to understand the most critical places in our website are not as practical as Hotjar. **What do you dislike about Hotjar by Contentsquare?** Sometimes Hotjar might cause performance problems and downtimes. Once, we implemented to our website and it couldn't support high traffic. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** When I couldn't understand a specific problem on a page, which affects sales negatively, I can watch user behaviors by Hotjar and see strictly at which point the visitors are having trouble. ### 24. An easy tool to gather insights from your users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Hotjar by Contentsquare?** Most of all, I like creating heatmaps and having a glance into how our users process the data. It's so helpful for future projects. **What do you dislike about Hotjar by Contentsquare?** I didn't like the transition to Continuous heatmaps, because some of the older information was lost. **Recommendations to others considering Hotjar by Contentsquare:** Hotjar is easy to use and set up. I recommend using it as much as possible, as it gives much deeper understanding of your users and their motivation. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** 1. Insights into users' behavior - we tested the hypothesis. 2. Collecting real word-to-word feedback on new features from users. 3. Easy setup whether it's a heatmap or feedback collection. ### 25. An affordable tool for recordings and website analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Erick S. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Hotjar by Contentsquare?** I like the ease of setup and seeing websites recordings right away. **What do you dislike about Hotjar by Contentsquare?** I miss the funnels. They were a helpful tool that got removed. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I use Hotjar to see website recordings to improve the UX for clients' websites. ### 26. Hotjar Review after using the free unpaid version **Rating:** 3.5/5.0 stars **Reviewed by:** Pōvana K. | Regional Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Hotjar by Contentsquare?** Free to use and great features also a great tool tpoo identify areas of improvement **What do you dislike about Hotjar by Contentsquare?** Paid version is too expensive for 0-5 employee start-ups **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** user behavior and navigation ### 27. Great tool for enabling Users to provide feedback on your software and understand them better. **Rating:** 4.0/5.0 stars **Reviewed by:** Ewelina (Evey) R. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar widget gives us an easy way to enable users to provide feedback directly inside our SaaS product, users can do it anonymously or by leaving their email information. On top of that, we love to see how our users behave when using the platform and creating marketing campaigns, it definitely helps us to understand our users better and improve the user experience on our product. Also, I love that the basic version of the product is free - thanks to that, we started using the platform at an early stage when we still had a low startup budget. Plus, their company culture seems great, it's cool that they are a remote company. **What do you dislike about Hotjar by Contentsquare?** I would like to see more opportunities to add to the feedback widget, like for instance the ability for the customer to access support help, directly inside the widget, so we could help them resolve their issues on the spot. Currently, our users have to go to the support widget or move to website chat to access help. Also, we recently had some logging-in issues, hope that's going to be resolved soon. **Recommendations to others considering Hotjar by Contentsquare:** Make sure you visually modify the Hotjar widgets before adding their code to your software and set up a customer success email to receive the user feedback as well, so they can quickly answer to customer concerns. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Thanks to Hotjar, we were able to improve our software, spotting usability issues fast and also contact customers once those issues were resolved. This helped us to build trust and long-term relationships with our customers. The recording feature also enables us to understand our users better and see where they struggle to achieve their goals. ### 28. Basic and user-friendly website analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Hotjar by Contentsquare?** The UX is good and it's intuitive to use and interpret their data. Therefore, the whole marketing team can use it with no prior training. **What do you dislike about Hotjar by Contentsquare?** Getting valuable insights from the data depends on your ability to interpret what you see on the heatmaps and recordings. There are no suggestions of things to improve or to look out for. Also, they should work on better visualization of interactions with dynamic elements, for example dropdown menus. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are able to troubleshoot issues with UX and to know what draws the most attention in our website. ### 29. Gain valuable insights from your users **Rating:** 3.5/5.0 stars **Reviewed by:** Chris G. | Senior Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar is a simple setup to begin seeing some incredible value. Heatmaps and recordings are great at understanding where our users are going. Obviously, we still have to understand why they're doing it(which Hotjar can't provide), but it does help us to move in the right direction. **What do you dislike about Hotjar by Contentsquare?** We've used surveys and they can be a bit clunky at times. We've had customers complain that they'll see the same ones, even after opting out. It's also not possible (to my knowledge) to modify the pop up window so it looks very "third-party" compared to our site. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We're looking for real insights into how our customers and prospects are using our platform and website. It's essentially like looking over their shoulder without actually doing that. It's given us ideas and strategies that we wouldn't have thought of with out those heatmaps and recordings. ### 30. Using Hotjar to collect user feedbacks on our platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ami R. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Hotjar by Contentsquare?** The ability to collect feedbacks from users and run surveys. **What do you dislike about Hotjar by Contentsquare?** since we have a single page application some of the recordings do not work but I should contact support. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Collecting user feedback ### 31. Great Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Shideh H. | UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Hotjar by Contentsquare?** It is beneficial to see what people are doing on our website. I give you some examples how Hotjar could help you: Heatmaps are very insightful to Designers and Marketing, Designers can see where people click very often and where not, so that remove on neccessery infos. and call to actions. And Also Marketing team could Check if a banners and marketing text are prominent and useful enough. **What do you dislike about Hotjar by Contentsquare?** More than 50% of the video don’t have a good rendering. It is sometimes happens that the video recorded in a very small frame and of course not possibl to see what is going on. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** So well after checking numbers and statistics. It’s great to see what happens exactly and what users were struggling with. ### 32. It's a necessary tool if you want to improve user experience on your sites. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Hotjar by Contentsquare?** I like the heatmap feature the best. It gives us good insight into where and how users interact with our pages and what we need to optimize and/or remove based on that info. **What do you dislike about Hotjar by Contentsquare?** At times, it could take a bit of time to load. Although, this could be understandable because of the amount of information that needs to be loaded. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are trying to get our users to engage more with our pages and enjoy more content on our site. ### 33. The analytics you always wanted (but Google never gave you) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Hotjar by Contentsquare?** The interface is simple and intuitive - but the platform itself is the main event. The ability to understand in-page viewing, scrolling and clicking behavior and see it in real time is incredibly valuable. **What do you dislike about Hotjar by Contentsquare?** I don't know if there's anything I dislike - I certainly do look forward to new features and analysis tools to be added to the ecosystem. **Recommendations to others considering Hotjar by Contentsquare:** Be creative, these tools are powerful and limited only by your imagination **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We do client work - and it's reassuring for them to see how users actually use websites, and it helps them understand the "why" behind some of the UI/UX and content decisions that are being made. ### 34. Hotjar - pros and cons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Hotjar by Contentsquare?** this tool is very easy to use, the recordings are very helpful to understand the behavior of my users. **What do you dislike about Hotjar by Contentsquare?** the filters are limited only to the business plan, even though there are a few that are really simple and can be helpful in the basic plan. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I use Hotjar to troubleshoot issues of my clients, it's helping me to reduce friction for my clients and develop new useful features for my system. ### 35. Gives great insights about visitors behavior on my website **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2021 **What do you like best about Hotjar by Contentsquare?** HotJar is exceptional. It shows the visitor's activities on our website. It gives us unbelievable information about user behavior which we use to make changes on our website and increase the overall conversion rate to a noticible extent. **What do you dislike about Hotjar by Contentsquare?** The UI of the tool is a bit clunky so it becomes a bit difficult for some of my employees who are not so tech-savvy to understand the settings and find what they are looking for. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** HotJar helped us gain insigths on user's behavior on our website which gave unmatched details that we could use to imporve and give better user experience to new visitors. All in All, it is a great tool ### 36. Solid solution that could use some improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Hotjar by Contentsquare?** Love the ability to record user sessions and the heatmapping is excellent. Ability to conduct in-app surveys is also a plus but one of the areas that need a bit more. **What do you dislike about Hotjar by Contentsquare?** In-app surveys need more capability. I need to segment out who I provide my surveys to and that is limited in HotJar. Also, need to be able to record activity in an iFrame. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Insight into user behavior. I have been able to gather data on product usage through HotJar but need a bit more insight. ### 37. Great tool yet not the best **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Hotjar by Contentsquare?** It helps to create easily heatmaps and funnels (I would say heatmaps is the most important feature that I was using) **What do you dislike about Hotjar by Contentsquare?** Some limitations due to the pricing, it's not like it's expensive but a bit annoying to have so many limitations on the free version **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** I try to understand our users better. With hotjar we can visualize where do they spend time and what is important for them. ### 38. HotMaps for a better Web Analytic **Rating:** 4.5/5.0 stars **Reviewed by:** Camilo H. | Marketing Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Hotjar by Contentsquare?** The recording tool... How can I recreate my customer's navigation on my website, It helps me a lot **What do you dislike about Hotjar by Contentsquare?** The 300 recording limit for the basic plan, I would like more records **Recommendations to others considering Hotjar by Contentsquare:** HeatMap is great to pass from supposition to reality **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** A better understanding of our customer journey into our website It helps us to design a new and better website ### 39. Best for heatmapping and check customer interaction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2022 **What do you like best about Hotjar by Contentsquare?** Easy to use interface and heat mapping on the go **What do you dislike about Hotjar by Contentsquare?** Some recordings are not recorded but most of them are recorded fine **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Heat mapping and customer journey ### 40. Needs updating and integrations to be of real value. **Rating:** 3.5/5.0 stars **Reviewed by:** John C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Hotjar by Contentsquare?** It's simple to use. and in return gives you simple heat maps that, to be fair, aren't that useful without more information. Works well with Heap (which is what we tried to use it with), Their support documents are pretty rich with infomration. **What do you dislike about Hotjar by Contentsquare?** It feels like our team was working with a one-trick pony to be honest. Hotjar has been araound for quite some time and while they attempt to update the product offering, the "heat map" of yesterday wasn't that useful anyway. We needed more info...we tried fullstory and heap as well, ans foudn more value there. There are tons of other options out there. The session replays are interesting (and definitely important), but there wasn't much functionality to what we could do with them. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Was looking for more than just scrolls and clicks, was hoping to get some kind of feedback from users as well... we were TRYING to improve our UX and started with Hotjar, but soon outgrew it in about 3 months. ### 41. A must for any UX Researcher or Designer **Rating:** 4.5/5.0 stars **Reviewed by:** Alvaro G. | Senior UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Hotjar by Contentsquare?** Everything is remarkably good in Hotjar, Recordings and Heatmaps are the jewels of the crown, but Incoming Feedback and Surveys are also great **What do you dislike about Hotjar by Contentsquare?** Maybe more accessible tutorials, after purchase companion, and how to get the most of the tool, at the beginning they were very keen on helping us understand why the tool is great, then after upgrade to business, they just disappeared. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** During pandemic, I have access to how the users are interacting with the tool with the "Recordings" tool ie. Plus GA it completes a very powerful combo. ### 42. Great Tool, both for big and small companies. **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriele M. | UX Designer **Reviewed Date:** April 12, 2021 **What do you like best about Hotjar by Contentsquare?** It's a great tool, especially for its pricing. It is an excellent complement to Google Analytics and Adobe Analytics. Even at its lowerest rates, it has a lot of potentials. **What do you dislike about Hotjar by Contentsquare?** Two main things: 1) They took out the form analytics tool, which was helpful. Also, heatmaps aren't interactive, which nowadays, with a lot of menus, is something really important. 2) It doesn't have filters as powerful as other tools (such as the ability to filter by clicked element). Yes, you can do it with tags, but it always requires some coding. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** For several clients, we are combining Hotjar with Google and Adobe Analytics to identify problems on the user interfaces and find out possible solutions. Overall, we found plenty of benefits: the ability to tag helps no to watch too many recordings, and the heatmaps tool is beneficial to identify frictions. ### 43. Hotjar helped us keep a pulse on our website reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole G. | Senior Manager- Customer Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Hotjar by Contentsquare?** Hotjar did a great job capturing customers' site reviews in real-time. **What do you dislike about Hotjar by Contentsquare?** I disliked that it didn't capture screen recordings. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We were able to see when we had checkout issues in real-time such as issues with adding to cart, paypal, amazon pay. ### 44. Hotjar Review **Rating:** 4.0/5.0 stars **Reviewed by:** Aishik D. | Product manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 ### 45. Great Platform For Understanding User Behavior **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Hotjar by Contentsquare?** Detailed information on scroll, clicks, recordings, etc. Easy to use and implement. **What do you dislike about Hotjar by Contentsquare?** Wish pages were automatically tracked instead of the top 20 and then having to enter each page manually. Once we realize we need the data, we then have to wait days to finish collecting. I wish it was a bit more data-based, hard to do a lot of analysis based on single recordings and heatmaps. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Understanding user behavior on our site. ### 46. Hotjar Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd Saalim T. | Search Engine Optimization Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 ### 47. Gets Rid Of Opinions & Allows Us To Design Based on Real User Data **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce R. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2021 **What do you like best about Hotjar by Contentsquare?** Pricing is excellent and the product is very easy to use. Clients can log in and access as well, so that makes it easier for us. **What do you dislike about Hotjar by Contentsquare?** Some parts are not intuitive, when you have multiple clients. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** We are able to see what works and what doesn't via visitor behavior. We have benefited greatly by improving site design and the ability to show clients that this is not really an opinion but is factual based on user heat map recordings. ### 48. Love hotjar's instant results and feedback! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Hotjar by Contentsquare?** I love how immedietly once hotjar is set up, you can start tracking results. Even the free version of hotjar gives your team a ton of insight into what pages are being viewed, what parts of the page are being engaged with, and how far users scroll on the page. It's very insightful for a marketer! **What do you dislike about Hotjar by Contentsquare?** I wish that they had some more elaborate reporting so that the software draws conclusions for you rather than having to manually go through each page and see the activity on it. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Hotjar allows me to analyze my businesses webpages and see how users are responding and engaging with them. I am able to determine what buttons they are clicking on, and how much of the page was viewed. I can see where they dropped off, and if they overlooked something that we want to be more obvious. ### 49. Great bit of software to see how users interact on your site **Rating:** 4.0/5.0 stars **Reviewed by:** Ben T. | Freelance Google Ads Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about Hotjar by Contentsquare?** The ease of set-up and all of the options available on the dashboard. Support is very good. **What do you dislike about Hotjar by Contentsquare?** Nothing much - all fits the price point and everything promised. **Recommendations to others considering Hotjar by Contentsquare:** Do it for 14 days or a month just to see how much you'll start to rely on it and take the guesswork out of what you're currently doing. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Recording and seeing how users interact with landing pages, with heatmaps and recorded sessions. ### 50. Informative analytics to help drive decisions in web design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Hotjar by Contentsquare?** Easy to use UI to get started; extensive documentation; allows non-developers to easily install the extension on any CMS. **What do you dislike about Hotjar by Contentsquare?** Pricing can start to get costly as you scale up. **What problems is Hotjar by Contentsquare solving and how is that benefiting you?** Improve user engagement and call to action placement. ## Hotjar by Contentsquare Discussions - [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) - 1 comment, 1 upvote - [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) - 1 comment, 1 upvote - [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) - 1 comment, 1 upvote - [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) - 1 comment, 1 upvote - [What is Hotjar?](https://www.g2.com/discussions/hotjar) - 1 comment, 1 upvote - [View Hotjar by Contentsquare pricing details and edition comparison](https://www.g2.com/products/hotjar-by-contentsquare/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A03%3A56+-0500&secure%5Bsession_id%5D=c87eecce-9a65-4b2f-8492-6c0308aa43ce&secure%5Btoken%5D=2943a1cc6b41516ce44bfe9af0649d649274807f416f79e6bd13f8b5238a858c&format=llm_user) ## Hotjar by Contentsquare Integrations - [Contentsquare](https://www.g2.com/products/contentsquare/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Lovable](https://www.g2.com/products/lovable/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Hotjar by Contentsquare Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes - Commenting/Notes **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Integrations - Usage Tracking/Analytics **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Feedback Management** - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Agentic AI - Heatmap Tools** - Third-Party Integrations **Reporting** - Trending - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **Participant Selection** - On-Site - Recruitment Pool - Single Sign On **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Administration** - Data Storage - A/B Testing - Integrations **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Agentic AI - Product Analytics** - Machine Learning **Other** - User Data - Campaign Tracking - E-Commerce **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Visitor Information** - User Identification - Search Box **Performance** - Performance Monitoring **Feedback Sources** - Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Behavioral Analytics - Product Analytics** - User level Analytics - Account level Analytics - Segmentation - Funnels **Additional Functionality** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping - Embeddable **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Survey** - Dynamic Content **Platform Infrastructure - Product Analytics** - Cross System integrations - Integrations **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **AI driven optimization - Product Analytics** - Automated insights **Additional Functionality** - Conversion Tracking - Funnel Analysis - Product Data Management - Engagement Tracking - Alerts/Notifications - Cohort Analysis - Session Recording - AI Copilot - Data Visualization - Customer Journey Mapping - Generative AI - Interactive Reports - A/B Testing **Administration** - API / Integrations - Performance and Reliability - User, Role, and Access Management ## Top Hotjar by Contentsquare Alternatives - [Glassbox](https://www.g2.com/products/glassbox/reviews) - 4.9/5.0 (788 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,033 reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) - 4.6/5.0 (688 reviews)