Matthew E.
ME
Matthew E.
Small-Business (50 or fewer emp.)
"Excellent reliability, always improving the product"
4.5/5
What do you like best about hotglue?

It takes away the pain of writing specific code for every different API we might need to integrat with. Also, they are one of the most responsive companies I've ever worked with when there is a problem. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

It can be a complicated set of rules to understand, working with multiple integrations, and sometimes things fail in somewhat mysterious ways. However they are always incredibly responsive and supportive, and we always get to the bottom of these kinds of problems. Review collected by and hosted on G2.com.

Brahm M.
BM
Brahm M.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Game Changer for our Business!"
5/5
What do you like best about hotglue?

We have had an amazing experience working with Hotglue as our partner. Their software has become an integral part of our solution. Once we started implementing it, we found it incredibly easy to use. Thanks to Hotglue, we have saved a lot of time on integrations and can now focus on our core products. The Hotglue team has been extremely helpful and supportive throughout the integration process, and they have taken all of our requests into account. In case of any issues, they were quick to respond and resolve them. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

More eCommerce marketplace and 3PL integrations but they are constantly adding new integrations! Review collected by and hosted on G2.com.

Josh B.
JB
Josh B.
Small-Business (50 or fewer emp.)
"Unlocked growth 🚀"
5/5
What do you like best about hotglue?

The tech and the product are fabulous. Givecloud can consistently expand its compatibility with other tools in the market, making it easier for our customers to make the most of Givecloud within their current operational tech stack.

But the best thing is their team. Their accessibility through Slack, quick communication and "can-do" attitude makes the Hotglue team feel like an extension of our team - a crucial element when outsourcing integrations. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

Their list of pre-built integrations continues to grow. We're excited to expand our product as they expand theirs. Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Very eager and proficient team."
4/5
What do you like best about hotglue?

While hotglue product is very easy to use and effective for quick integrations, what really set them apart from others is the team. Hotglue's team of engineers are very reliable and response to my team really quickly. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

There are some imporvements that could be made to the UX - There are definitly some complexities to their portal but Hotglue's team is quick to address and train my team the various questions. Review collected by and hosted on G2.com.

Domingo N.
DN
Domingo N.
CTO
Small-Business (50 or fewer emp.)
"Best Integration Tool"
5/5
What do you like best about hotglue?

HotGlue has been great catalyst in our integrations with multiple applications. I appreciate that the tool is easy to use and makes integrations seamless because anyone can use it. You don't have to be a technical person to use HotGlue, but it provides an interface for developers. For example, I find it useful to have the Transform layer included in the integration. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

Honestly, I can't think of anything I dislike about HotGlue, and the only thing I can think of is that some integrations didn't have the documentation when setting it up. When I reached out to the team, I got it from them, and they added it to the integration page quickly after. Review collected by and hosted on G2.com.

Karan J.
KJ
Karan J.
CTO
Small-Business (50 or fewer emp.)
"Great service and super reliable service!"
5/5
What do you like best about hotglue?

It was super easy to build a custom integration for us using Hotglue. The team was super responsive to make it work perfectly and troubleshooting bugs at all hours of the day! Review collected by and hosted on G2.com.

What do you dislike about hotglue?

It sometimes can be a bit complicated to understand the flow of data when first getting started. The data models / structure of flows, tenants, etc are core concepts that take some time to really digest, but once you do, it all makes sense! Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
CTO
Small-Business (50 or fewer emp.)
"Great Integration Tool. Very Flexible and Easy to Use."
4.5/5
What do you like best about hotglue?

The product is very flexible to use. You can configure it the way you want. The team will assist you in every step.

The support is fantastic, be it resolving queries or new feature integrations. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

Few integrations are WIP but given the quick TAT and quick support, it's totally negligible. Review collected by and hosted on G2.com.

Ben W.
BW
Ben W.
CTO
Small-Business (50 or fewer emp.)
"Great product and support"
5/5
What do you like best about hotglue?

Really responsive customer support team. Product is really reliable and easy to configure. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

Still a newer product, but it's been very reliable. The minor issues we've encountered have been addressed quickly. Review collected by and hosted on G2.com.

Adithya R.
AR
Adithya R.
Founder, CTO
Small-Business (50 or fewer emp.)
"Exponential Improvement in Integration Building"
5/5
What do you like best about hotglue?

Hotglue helps us (1) build integrations at a fraction of the original build time, if we were to support the construction itself (2) generate a common strategy for managing our integrations and perhaps most importantly, (3) let's us support a consortium of integrations virtually overnight. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

Hotglue is a young company and as a result, may be missing some of the features of a larger offering. With that being said, their team is top-notch, and any/every feature request ever made is quickly implemented. They also have an ambitious roadmap which they execute on time and efficiently - consistently surprising us with new features on the platform delivered much sooner than expected. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great for white label SaaS products"
5/5
What do you like best about hotglue?

It's a great solution for embedding in a SaaS product to connect to various popular third-party data sources. The widget is easy to embed, significantly reducing dev time on creating custom connectors. Review collected by and hosted on G2.com.

What do you dislike about hotglue?

On one occasion, the docs for setting up a specific source connector were slightly outdated, but I think this is likely the case with all vendors. Their support was super responsive and got it updated very quickly. Review collected by and hosted on G2.com.